Title: Plaza del Sol Hotel Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=601751&destination=Playa+del+Carmen%2C+Quintana+Roo%2C+Mexico&selected=8089153&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Plaza del Sol Hotel ## Photo gallery for Plaza del Sol Hotel ![TV - Plaza del Sol Hotel (Playa del Carmen)](https://images.trvl-media.com/lodging/9000000/8090000/8089200/8089153/cf2ed51d.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Double Room | Iron/ironing board, free WiFi - Plaza del Sol Hotel (Playa del Carmen)](https://images.trvl-media.com/lodging/9000000/8090000/8089200/8089153/c5995baa.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Double Room | Iron/ironing board, free WiFi - Plaza del Sol Hotel (Playa del Carmen)](https://images.trvl-media.com/lodging/9000000/8090000/8089200/8089153/df33ec36.jpg?impolicy=resizecrop&rw=297&ra=fit) ![TV - Plaza del Sol Hotel (Playa del Carmen)](https://images.trvl-media.com/lodging/9000000/8090000/8089200/8089153/4a8e4ebc.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Double Room | Balcony view - Plaza del Sol Hotel (Playa del Carmen)](https://images.trvl-media.com/lodging/9000000/8090000/8089200/8089153/6c9c67aa.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located close to Mamitas Beach and Playa del Carmen Main Beach, Plaza del Sol Hotel has plenty to offer. Guests can connect to free in-room WiFi. ## Reviews 7.4 Good ## Popular amenities - Parking included - Free Wi-Fi - Air-conditioning - Housekeeping - 24/7 front desk ## Check prices for these days [Tonight ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-01&endDate=2026-04-02&selected=8089153&PinnedHotelID=8089153&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-01&endDate=2026-04-02&selected=8089153&PinnedHotelID=8089153&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-02&endDate=2026-04-03&selected=8089153&PinnedHotelID=8089153&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-02&endDate=2026-04-03&selected=8089153&PinnedHotelID=8089153&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=8089153&PinnedHotelID=8089153&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=8089153&PinnedHotelID=8089153&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=8089153&PinnedHotelID=8089153&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=8089153&PinnedHotelID=8089153&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 1 bed 2 beds Showing 5 of 5 rooms ### View all photos for Room ![Room | Iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/9000000/8090000/8089200/8089153/ceb904d0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room - Sleeps 2 - 1 Double Bed ### View all photos for Double Room ![Double Room | Iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/9000000/8090000/8089200/8089153/a6f5ab6d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room - City view - Sleeps 4 - 2 Double Beds ### View all photos for Triple Room ![Triple Room | Iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/9000000/8090000/8089200/8089153/09afb5db.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Triple Room - Sleeps 3 - 1 King Bed ### View all photos for Basic Room ![Basic Room | Iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/9000000/8090000/8089200/8089153/a54c18bb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Basic Room - Sleeps 2 - 1 Double Bed ### View all photos for Basic Double Room ![Basic Double Room | Iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/9000000/8090000/8089200/8089153/9b1e70f7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Basic Double Room - 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On private beach - Pool - Hot tub - Spa 4.0 1 review £738 includes taxes & fees 20 Apr - 21 Apr [](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Alila-Mayakoba.h15963147.Hotel-Information?chkin=2026-4-20&chkout=2026-4-21&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=7d779517-b485-4f17-af05-3a1a24c55702&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Hotel-Plaza-Del-Sol.h8089153.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Hotel-Plaza-Del-Sol.h8089153.Hotel-Information) ## About the area Located in Luis Donaldo Colosio, a neighbourhood in Playa del Carmen, Plaza del Sol Hotel is in a shopping district and near the beach. The area's natural beauty can be seen at Mamitas Beach and Playa del Carmen Main Beach, while Xplor Theme Park and Xcaret Eco Theme Park are popular local attractions. Quinta Avenida and Playa del Carmen Maritime Terminal are two other places to visit that come recommended. [Visit our Playa del Carmen travel guide](https://www.expedia.co.uk/Playa-Del-Carmen.dx601751) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.64073%2C-87.06216&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=Um0H0XVozOp_cmySX-fq5Ztd1Cw=) 5ª Avenida ente Calles 20 y 22, Colonia Centro, Playa del Carmen, QROO, 77710 ### What's nearby - ![Mamita's Beach en Playa del Carmen](https://images.trvl-media.com/place/6159527/e84b9308-5452-4763-8358-59548a461ac4.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Mamitas Beach 8 min walk \- 0.5 miles - ![Playa del Carmen beach palapa in Riviera Maya Caribbean at Mayan Mexico](https://images.trvl-media.com/place/6159559/35945f0e-9105-4f54-883a-1397b4824eeb.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Playa del Carmen Main Beach 11 min walk \- 0.6 miles - ![Playa 88](https://images.trvl-media.com/place/601751/4084c748-2e9f-44ba-8396-23734933f20d.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Playa 88 16 min walk \- 0.9 miles - ![Quinta Avenida](https://images.trvl-media.com/place/601751/f7a7cd1e-a63b-44de-b1ad-0949daac4415.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Quinta Avenida 16 min walk \- 0.9 miles - Punta Esmeralda Beach 6 min drive \- 0.9 miles ### Getting around - Cancun, Quintana Roo (CUN-Cancun Intl.) 48 min drive ### Restaurants - Crisol 1 min walk - Pizza Italia 5 min walk - Ceviche Corazon 3 min walk - Que Huevos 4 min walk - Bajo Café Quinta 3 min walk ## About this property ### Plaza del Sol Hotel Hotel near Mamitas Beach Located close to Playa del Carmen Main Beach and Quinta Avenida, Plaza del Sol Hotel has plenty to offer. Guests can connect to free in-room WiFi. Other perks at this hotel include: - Free self-parking - A 24-hour front desk Room features All guest rooms at Plaza del Sol Hotel have thoughtful touches, such as air conditioning, as well as amenities, such as free WiFi and free bottled water. Other amenities include: - Bathrooms with showers and free toiletries - TVs with cable channels - Coffee/tea makers and daily housekeeping ## Similar properties ![Exterior detail](https://images.trvl-media.com/lodging/1000000/530000/522300/522220/2e5b67a3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Wyndham Alltra Playa del Carmen Adults Only All Inclusive Downtown Playa del Carmen - Pool - All-inclusive - Spa - Free Wi-Fi 8.6 Excellent 3,014 reviews £196 includes taxes & fees 12 Apr - 13 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-12&endDate=2026-04-13&selected=522220&PinnedHotelID=522220&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/2000000/1830000/1828600/1828518/77fcca03.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Playa Palms Beach Hotel Downtown Playa del Carmen - Pool - Kitchen - Free Wi-Fi - Air-conditioning 8.6 Excellent 1,797 reviews £78 includes taxes & fees 26 Apr - 27 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-26&endDate=2026-04-27&selected=1828518&PinnedHotelID=1828518&HadPinnedHotel=true®ionId=-1&adults=2) ![2 outdoor pools](https://images.trvl-media.com/lodging/20000000/19140000/19138900/19138867/d643cec7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Fives Downtown Hotel - Curio Collection by Hilton Downtown Playa del Carmen - Pool - Spa - Pet-friendly - Parking included 8.6 Excellent 745 reviews £97 includes taxes & fees 17 Apr - 18 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-17&endDate=2026-04-18&selected=19138867&PinnedHotelID=19138867&HadPinnedHotel=true®ionId=-1&adults=2) ![Deluxe Penthouse, 3 Bedrooms, Partial Ocean View | Terrace/patio](https://images.trvl-media.com/lodging/3000000/2860000/2857500/2857483/db8c2ff4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### El Taj Oceanfront & Beachside Condo Hotel Downtown Playa del Carmen - Pool - Hot tub - Spa - Pet-friendly 9.0 Wonderful 1,000 reviews £147 includes taxes & fees 1 May - 2 May [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-05-01&endDate=2026-05-02&selected=2857483&PinnedHotelID=2857483&HadPinnedHotel=true®ionId=-1&adults=2) ![Interior](https://images.trvl-media.com/lodging/8000000/7840000/7833200/7833194/1d9fe917.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sahara Hotel Downtown Playa del Carmen - Pool - Parking included - Free Wi-Fi - Air-conditioning 7.6 Good 230 reviews £45 includes taxes & fees 30 Apr - 1 May [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-30&endDate=2026-05-01&selected=7833194&PinnedHotelID=7833194&HadPinnedHotel=true®ionId=-1&adults=2) ![View from property](https://images.trvl-media.com/lodging/1000000/1000000/992200/992175/0347d53f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Mahekal Beach Front Resort & Spa Downtown Playa del Carmen - Pool - Hot tub - Spa - All-inclusive 8.8 Excellent 1,002 reviews £205 includes taxes & fees 28 Apr - 29 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-28&endDate=2026-04-29&selected=992175&PinnedHotelID=992175&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/10000000/9120000/9118800/9118779/a012a9b7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Beach House Hotel Downtown Playa del Carmen - Free Wi-Fi - Air-conditioning - Housekeeping - 24/7 front desk 7.8 Good 517 reviews £26 includes taxes & fees 5 Apr - 6 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-05&endDate=2026-04-06&selected=9118779&PinnedHotelID=9118779&HadPinnedHotel=true®ionId=-1&adults=2) ![Smart TV](https://images.trvl-media.com/lodging/17000000/16040000/16035900/16035802/c1ec7c8c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Luciana Hotel & Beach Club Downtown Playa del Carmen - Pool - Free Wi-Fi - Restaurant - Air-conditioning 8.2 Very good 633 reviews £59 includes taxes & fees 26 Apr - 27 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-26&endDate=2026-04-27&selected=16035802&PinnedHotelID=16035802&HadPinnedHotel=true®ionId=-1&adults=2) ![Interior detail](https://images.trvl-media.com/lodging/106000000/105230000/105222100/105222048/11a64945.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### MAYAN ART Hotel Boutique - 10Th. Ave Downtown Playa del Carmen - Pool - Parking included - Free Wi-Fi - Air-conditioning 8.6 Excellent 154 reviews £17 includes taxes & fees 1 May - 2 May [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-05-01&endDate=2026-05-02&selected=105222048&PinnedHotelID=105222048&HadPinnedHotel=true®ionId=-1&adults=2) ![Premium Room, 1 King Bed, Ocean View, Corner | Premium bedding, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/121000000/120820000/120814200/120814106/216887f2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Indigo Playa Del Carmen by IHG Downtown Playa del Carmen - Pool - Pet-friendly - Free Wi-Fi - Air-conditioning 9.0 Wonderful 65 reviews £101 includes taxes & fees 2 May - 3 May [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-05-02&endDate=2026-05-03&selected=120814106&PinnedHotelID=120814106&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-04-15&endDate=2026-04-16&selected=8089153&PinnedHotelID=8089153&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=8089153,522220,1828518,19138867,2857483) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Offsite parking; discounts available - Free self parking on site - Limited on-site self parking ### Conveniences - 24-hour front desk ### Guest services - Housekeeping (daily) ### More - 1 building - 4 floors ## Room amenities ### Bathroom - Free toiletries - Private bathroom - Shower ### Entertainment - TV with cable channels ### Food and drink - Coffee/tea maker - Free bottled water ### More - Air conditioning - Iron/ironing board ## Policies ### Check-in Check-in time starts at 3 PM Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Rollaway/extra beds are available for MXN 200.0 per night. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Cash deposit: MXN 500 per stay We have included all charges provided to us by the property. ### Optional extras - Rollaway bed fee: MXN 200.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention No pets and no service animals are allowed at this property ### Property is also known as Hotel Plaza Sol Playa del Carmen Plaza Sol Playa del Carmen Hotel Plaza Sol Hotel Plaza del Sol Plaza del Sol Hotel Hotel Plaza del Sol Hotel Playa del Carmen Plaza del Sol Hotel Hotel Playa del Carmen ## Frequently asked questions ### Is Plaza del Sol Hotel pet-friendly? ### How much is parking at Plaza del Sol Hotel? ### What time is check-in at Plaza del Sol Hotel? ### What time is check-out at Plaza del Sol Hotel? ### Where is Plaza del Sol Hotel located? ### Can I cancel my reservation for free and receive a full refund? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Plaza del Sol Hotel Reviews 7.4 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.6 Cleanliness ### 8.2 Location ### 7.8 Staff & service ### 7.0 Property conditions & facilities 10 - Excellent 7 8 - Good 10 6 - Okay 3 4 - Poor 3 2 - Terrible 2 ## Reviews Verified ### 10/10 Excellent #### Erick 5 Nov 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Buena ubicación Muy bien. Me gustó la ubicación del lugar, recomendado... ##### Erick Stayed 2 nights in Nov 2019 Verified ### 4/10 Poor #### Verified traveller 15 Oct 2019 Disliked: Staff & service, amenities, property conditions & facilities Ac was not cold enough. The room was not readily accessible. No cable tv. ##### Verified traveller Stayed 1 night in Oct 2019 Verified ### 10/10 Excellent #### Armando 8 Feb 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Hotel muy agradable La pase muy tranquilamente, no tuve ningún inconveniente o problema. ##### Armando Stayed 7 nights in Jan 2018 Verified ### 10/10 Excellent #### marco 6 Jan 2018 Liked: Cleanliness, staff & service #### vacanza a playa del carmen ho prenotato questo hotel sulla 5 avenida in centro ottima posizione tutto ottimo tranne un particolare che i bar vicini al hotel hanno la musica troppo alta pero si e in centro. ottima vacanza e ottimo e gentile personale del hotel ##### marco Stayed 8 nights in Dec 2017 Verified ### 8/10 Good #### Alena 19 Sept 2017 Liked: Cleanliness, staff & service, property conditions & facilities #### ottimo rapporto qualità - prezzo Posizione eccellente, ottimo rapporto qualità - prezzo. Staff cordiale e preparato. Torneremo. ##### Alena Stayed 21 nights in Aug 2017 Verified ### 4/10 Poor #### Verified traveller 17 Mar 2017 Disliked: Property conditions & facilities, room comfort #### You get what you pay for I thought it would be nice to stay in 5th ave were all the action was. Don't do it. It's very loud with bands playing and people partying all hours of the night. The hotel was clean and the staff were friendly. I didn't have hot water most of my stay but overall you get what you pay for at $32 a night. ##### Verified traveller Verified ### 6/10 Okay #### Verified traveller 7 Mar 2017 Liked: Cleanliness, property conditions & facilities #### fine as one night crash pad en route to airport if you need a one night crash pad en route to airport, this is fine. Noisy at night - so best if you are NOT planning to spend much time in the room (or don't mind noise if you do!). Air con and wifi are good, fridge is a bonus, no where next to bed to charge phones etc, no where in shower to put soap etc. No lift so if you have lots of luggage a 300 or 400 room is not ideal.... Staff seem largely disinterested. No furniture on balcony and only one chair in the room to potentially move out there. ##### Verified traveller Verified ### 4/10 Poor #### Rob 3 Mar 2017 Disliked: Room comfort #### VERY basic After I told the manager I couldn't walk up and down to the 4th fl. every time I wanted to access my room (no elevators) because of my age, they found me a 2nd-fl room. No safe, no fridge, and the door was sliding frosted glass, so all the light from the corridor and shadows of people walking by poured in all night. There are zero amenities of any sort. The wi-fi worked occasionally, and when I went to check out there was no reception staff to be found. The only real positive was there WAS sufficient hot water. ##### Rob Verified ### 6/10 Okay #### Piticly 25 Feb 2017 Liked: Cleanliness, staff & service, room comfort Muy bien ubicado, personal muy amable y un servicio muy bueno ##### Piticly Verified ### 10/10 Excellent #### Don 13 Feb 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort One of the rare times that an inexpensive hotel with stellar reviews actually lived up to them. ##### Don Verified ### 8/10 Good #### Verified traveller 1 Feb 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### limpieza y conodidad, no tiene estacionamiento Excelente clima y buen trato de los prestadores de servicios, comida, bares, ropa, etc. ![](https://a.travel-assets.com/ugc/hotel-reviews/s984-p0cefa730-e8a1-11e6-95d6-d6dabd773de3-original.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/s1445-p0a2abad0-e8a1-11e6-95d6-d6dabd773de3-original.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Verified traveller Verified ### 10/10 Excellent #### Iván Aburto 28 Jan 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excelente ubicación Desde el Check-in sencillo, fácil y amigables. ##### Iván Aburto Verified ### 10/10 Excellent #### dnc 28 Jan 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Perfect spot Lot of noise but in perfect spot. Would have loved if there was at least a piece of bread and coffee for breakfast,because trips are very early and stores still closed. Staff very nice and helpful. Very comfortable bed. Need hot water for shower ##### dnc Verified ### 8/10 Good #### Verified traveller 18 Jan 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort The hotel staff was amazing and very helpful!! Centrally located right in the middle of shops, restaurants and activities. ##### Verified traveller Verified ### 8/10 Good #### Brenda 20 Feb 2016 Liked: Cleanliness, property conditions & facilities, room comfort #### Vacaciones enero 2016 El hotel es excelente, mi viaje fue el BPM festival y la ubicación es excepcional me quedaba cerca de todo y el precio increíble por se playa del Carmen, claro. El servicio es excelente, por parte de las personas de limpieza, el personal de recepción es bueno pero no excelente y menos la persona que está en el turno nocturno, es muy despota, pero el hotel cumple con el objetivo, sin duda volvería. ##### Brenda Verified ### 8/10 Good #### Harold 3 Feb 2016 Liked: Cleanliness, staff & service, room comfort #### Good hotel for the money; noisy night life The hotel itself was pleasant and clean. The staff were super courteous and helpful. I did not have my partner with me or we may have had to change hotels because of the loud music. I was solo this trip so this was perfect for my budget when I wasn't going to be spending much time in a hotel room. You need to take your earplugs with you since the night life is noisy.(Apparently the office does give them out free of charge!) Many bars and establishments in local area and the bands start at 11 pm and don't finish until 2 am. ##### Harold Verified ### 8/10 Good #### Jorge Alberto 29 Jul 2015 Liked: Cleanliness, staff & service Muy bien ##### Jorge Alberto Verified ### 8/10 Good #### ALEJANDRA 21 Jul 2015 Liked: Cleanliness, staff & service, room comfort #### Hotel solo para unos dias!! El hotel estuvo ideal para nosotros, ya que tiene excelente ubicación y como no estuvimos todo el dia y solo fue para dormir, estuvo muy bien, habitaciones limpias, si es viejo, ya que las camas no son comodisimas, pero cumplió con lo que buscabamos. ##### ALEJANDRA Verified ### 2/10 Terrible #### Verified traveller 10 Jan 2015 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### DONT STAY HERE! Dont stay here even that is on 5 th av the place is nasty, the blankets are very old ready to throw to the garbage, is very dirty, very insecure, practicly usless! No elevator , very small we pay 68 dlls here it was 45 dlls there so no dont stay! ##### Verified traveller Verified ### 8/10 Good #### Verified traveller 7 Jan 2015 Liked: Cleanliness, staff & service, room comfort #### Great little place right off 5th Ave Quite, clean, and comfy. Nice people, easy check in, and surprisingly quite for the location. Good value we will come back ##### Verified traveller Verified ### 2/10 Terrible #### Juan 3 Jan 2020 ##### Juan Stayed 5 nights in Dec 2019 Verified ### 6/10 Okay #### Verified traveller 23 Nov 2019 Liked: Staff & service Disliked: Property conditions & facilities, room comfort ##### Verified traveller Stayed 8 nights in Nov 2019 Verified ### 8/10 Good #### Rosario 26 Apr 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Rosario Stayed 7 nights in Apr 2019 Verified ### 8/10 Good #### Gabriela 17 Jan 2018 Liked: Cleanliness, staff & service, property conditions & facilities ##### Gabriela Stayed 4 nights in Jan 2018 Verified ### 10/10 Excellent #### Verified traveller 17 Aug 2017 Liked: Cleanliness, property conditions & facilities, room comfort ##### Verified traveller Stayed 7 nights in Aug 2017 ### Expedia's Latest Trends ### Hotels > - [Maroma, A Belmond Hotel, Riviera Maya](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Maroma.h581919.Hotel-Information) > - 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