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Overview of Chablé Maroma

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On the beach, white sand, beach umbrellas, beach towels
On the beach, white sand, beach umbrellas, beach towels
On the beach, white sand, beach umbrellas, beach towels
2 outdoor pools

Chablé Maroma

5 out of 5

4.6/5 Wonderful

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Explore the area

    Popular LocationMaroma Beach3 min walk
    Popular LocationEl Manglar Golf Course10 min drive
    Popular LocationTres Rios Ecopark16 min drive
    AirportCancun, Quintana Roo (CUN-Cancun Intl.)39 min drive

Choose dates to view prices

Presidential Villa, 3 Bedrooms

  • 5813 sq ft
  • Sleeps 6
  • 2 King Beds and 2 Queen Beds

Serenity Villa KS

5/5 guest room rating
  • 1152 sq ft
  • Sleeps 3
  • 1 King Bed

Villa, 1 King Bed

5/5 guest room rating
  • 1152 sq ft
  • Sleeps 3
  • 1 King Bed

Villa, 2 Queen Beds

5/5 guest room rating
  • 1152 sq ft
  • Sleeps 4
  • 2 Queen Beds

Villa (Stand Alone)

5/5 guest room rating
  • 1206 sq ft
  • Sleeps 2
  • 1 King Bed

About this area

Playa del Carmen

Located in Playa del Carmen, Chablé Maroma is in the entertainment district and on the beach. El Camaleon Mayakoba Golf Course and Grand Coral Golf Riviera Maya are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Maroma Beach and Tres Rios Ecopark. Looking to enjoy an event or a game while in town? See what's happening at Mario Villanueva Stadium Madrid or El Rey Polo Country Club. With scuba diving, snorkelling and boat tours nearby, you'll find plenty of adventures in the water.
Popular Location

What's nearby

  • Maroma Beach - 3 min walk
  • El Manglar Golf Course - 10 min drive
  • El Camaleon Mayakoba Golf Course - 13 min drive
  • Tres Rios Ecopark - 16 min drive
  • Grand Coral Golf Riviera Maya - 19 min drive

Getting around

  • AirportCancun, Quintana Roo (CUN-Cancun Intl.) - 39 min drive

Restaurants

  • BU´UL — 1 min walk
  • RAW BAR BY BU´UL — 1 min walk
  • Burger Stop - 5 min drive
  • Terrace Tapas Lounge & Bar - 8 min drive
  • Blue Fish - 10 min drive
View in a map

About this property

Chablé Maroma

Upscale resort on the beach, with 2 outdoor swimming pools
Spend the day relaxing on the beach or at an attached winery before returning for a meal at one of Chablé Maroma's 3 restaurants. All 70 individually decorated rooms feature free WiFi and 24-hour room service. Guests can enjoy private plunge pools, and other standard amenities include free minibar items, balconies or patios and separate living rooms.
Chablé Maroma offers 70 forms of accommodation with private plunge pools and free minibar items. Rooms open to balconies or patios. This individually decorated and furnished accommodation has separate living rooms. Beds feature Egyptian cotton sheets and premium bedding. 49-inch Smart televisions come with premium cable channels. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and complimentary toiletries.

This Playa del Carmen resort provides complimentary wireless Internet access. Business-friendly amenities include laptop-compatible safes and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and a hairdryer. Housekeeping is offered on a daily basis and in-room massages can be requested.

2 the outdoor swimming pools are on site along with a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services.

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Contactless check-in and check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free secured, uncovered valet parking on site
  • Limited on-site parking
  • 24-hour return airport shuttle (surcharge)

Food and drink

  • Free local cuisine breakfast available daily 7:00 AM–11:00 AM
  • 3 restaurants
  • 1 poolside bar and 1 bar
  • 24-hour room service

Things to do

  • 18 holes of golf
  • 2 outdoor pools
  • Beach yoga
  • Canoeing
  • Fitness centre
  • Kayaking
  • Spa services
  • On-site winery

Family friendly

  • 2 outdoor pools
  • Dry cleaning service
  • Laundry facilities
  • Separate living room

Conveniences

  • Gift shop/newsstand
  • No lifts

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance

Languages spoken

  • English
  • Spanish

Outdoors

  • BBQ grill(s)
  • Beach umbrellas
  • Beachfront location
  • Garden
  • Rooftop terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Step-free path to entrance
  • Upper floors only accessible by stairs
  • Well-lit path to entrance
  • Wheelchairs available on site

More

  • Beach towels
  • Couples dining
  • Smoke-free property

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Blackout drapes/curtains
  • Ceiling fan
  • Egyptian cotton sheets
  • Linens
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 49-inch smart TV
  • TV channels
  • Premium channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free minibar

Outdoor space

  • Balcony or patio

More

  • Connecting rooms available
  • Electrical adapters/chargers
  • Free local calls
  • In-room massage
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Private plunge pool
  • Separate living room
  • Slippers

Policies

Check-in

Check-in from 3:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Renovations and closures

This property is closed from 5 February 2021 to 7 February 2021 (dates subject to change).

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children 4 years old and younger stay free when using existing bedding
Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Airport shuttle fee: USD 280.00 per vehicle (roundtrip)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Pool access available from 7:00 AM to 7:00 PM
Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Up to 2 children 4 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Chablé Resort Maroma Playa del Carmen
Chablé Maroma Playa del Carmen
Chablé Resort oma l Carmen
Chablé Maroma Resort
Chablé Maroma Playa del Carmen
Chablé Maroma Resort Playa del Carmen

Frequently asked questions

Can I cancel my reservation for free at Chablé Maroma and receive a full refund?
Yes, Chablé Maroma offers free cancellation on select room rates, because flexibility matters! Please refer to Chablé Maroma cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Chablé Maroma?
As of 22 Jan 2021, prices found for a 1-night stay for 2 adults at Chablé Maroma on 23 Jan 2021 start from £716, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Chablé Maroma have a pool?
Yes, this property has 2 outdoor pools. Pool access is from 7:00 AM to 7:00 PM.
Is Chablé Maroma pet-friendly?
No, pets are not allowed at this property.
How much is parking at Chablé Maroma?
Valet parking is free at this property.
What time is check-in at Chablé Maroma?
Check-in is from 3:00 PM - midnight. Late check-in is available during limited hours.
What time is check-out at Chablé Maroma?
Checkout is at noon.
Does Chablé Maroma provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of USD 280.00 per vehicle applies.
Where is Chablé Maroma located?
Located in Playa del Carmen, this beachfront resort is next to a golf course, 0.2 mi (0.3 km) from Maroma Beach, and within 6 mi (10 km) of Tres Rios Ecopark and El Manglar Golf Course. El Camaleon Mayakoba Golf Course and Grand Coral Golf Riviera Maya are also within 9 miles (15 km).
4.6
Wonderful
Rating 5 - Excellent. 34 out of 43 reviews
5 - Excellent 79%
Rating 4 - Good. 3 out of 43 reviews
4 - Good 7%
Rating 3 - Okay. 3 out of 43 reviews
3 - Okay 7%
Rating 2 - Poor. 2 out of 43 reviews
2 - Poor 5%
Rating 1 - Terrible. 1 out of 43 reviews
1 - Terrible 2%

4.6/5

Cleanliness

4.7/5

Staff & service

4.5/5

Amenities

4.6/5

Property conditions & facilities

2/5 Poor

Travelled with partner
Sad face IconDisliked: Cleanliness, amenities, property conditions & facilities
This hotel it great for couples and honeymooners if you ask for the stand alone villa make sure the swimming pool it is clean and working before your arrival, we only used it one day after that they didn't clean it and the filter was not working. The Spa t is the best aset in this property. The need a better management the have a great property with great food but the amenities some service personal and room maintenance is pretty bad.
Stayed 5 nights in Oct 2020

5/5 Excellent

Stayed 2 nights in Oct 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful location, architecture, comfort and service.
Stayed 3 nights in Mar 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2020

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved every minute. This place was divine. One super small critique was the light switches where difficult to dim. Everything else was bliss.
Stayed 5 nights in Feb 2020

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