2/5 Poor
Andre, Miami, Fla
Travelled with partner
10 Nov 2020
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in Oct 2020
Overview of Chablé Maroma
Photo gallery
Chablé Maroma
4.6/5 Wonderful
Guests rated this property 4.6/5 for cleanliness.
Popular amenities
- Pool
- Free WiFi
- Breakfast included
- Parking included
- Air conditioning
- Spa
Cleaning and safety practices
- Cleaned with disinfectant
- Contactless check-in
- 24-hour vacancy between guest room stays
Explore the area
Maroma Beach3 min walk
El Manglar Golf Course10 min drive
Tres Rios Ecopark16 min drive
Cancun, Quintana Roo (CUN-Cancun Intl.)39 min drive
Choose dates to view prices
Presidential Villa, 3 Bedrooms
- 5813 sq ft
- Sleeps 6
- 2 King Beds and 2 Queen Beds
Serenity Villa KS
5/5 guest room rating
- 1152 sq ft
- Sleeps 3
- 1 King Bed
Villa, 1 King Bed
5/5 guest room rating
- 1152 sq ft
- Sleeps 3
- 1 King Bed
Villa, 2 Queen Beds
5/5 guest room rating
- 1152 sq ft
- Sleeps 4
- 2 Queen Beds
Villa (Stand Alone)
5/5 guest room rating
- 1206 sq ft
- Sleeps 2
- 1 King Bed
About this area
Playa del Carmen
Located in Playa del Carmen, Chablé Maroma is in the entertainment district and on the beach. El Camaleon Mayakoba Golf Course and Grand Coral Golf Riviera Maya are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Maroma Beach and Tres Rios Ecopark. Looking to enjoy an event or a game while in town? See what's happening at Mario Villanueva Stadium Madrid or El Rey Polo Country Club. With scuba diving, snorkelling and boat tours nearby, you'll find plenty of adventures in the water.
View in a map
What's nearby
- Maroma Beach - 3 min walk
- El Manglar Golf Course - 10 min drive
- El Camaleon Mayakoba Golf Course - 13 min drive
- Tres Rios Ecopark - 16 min drive
- Grand Coral Golf Riviera Maya - 19 min drive
Getting around
- Cancun, Quintana Roo (CUN-Cancun Intl.) - 39 min drive
Restaurants
- BU´UL — 1 min walk
- RAW BAR BY BU´UL — 1 min walk
- Burger Stop - 5 min drive
- Terrace Tapas Lounge & Bar - 8 min drive
- Blue Fish - 10 min drive
About this property
Awards and affiliations
The property is a member of the Leading Hotels of the World.
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Social distancing
Contactless check-in and check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and public transport
- Free secured, uncovered valet parking on site
- Limited on-site parking
- 24-hour return airport shuttle (surcharge)
Food and drink
- Free local cuisine breakfast available daily 7:00 AM–11:00 AM
- 3 restaurants
- 1 poolside bar and 1 bar
- 24-hour room service
Things to do
- 18 holes of golf
- 2 outdoor pools
- Beach yoga
- Canoeing
- Fitness centre
- Kayaking
- Spa services
- On-site winery
Family friendly
- 2 outdoor pools
- Dry cleaning service
- Laundry facilities
- Separate living room
Conveniences
- Gift shop/newsstand
- No lifts
Guest services
- 24-hour front desk
- Concierge services
- Daily housekeeping
- Dry-cleaning service
- Hair salon
- Laundry facilities
- Luggage storage
- Multilingual staff
- Porter
- Tour/ticket assistance
Languages spoken
- English
- Spanish
Outdoors
- BBQ grill(s)
- Beach umbrellas
- Beachfront location
- Garden
- Rooftop terrace
Accessibility
- If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Step-free path to entrance
- Upper floors only accessible by stairs
- Well-lit path to entrance
- Wheelchairs available on site
More
- Beach towels
- Couples dining
- Smoke-free property
Room amenities
Bedroom
- Climate control (air conditioning)
- Blackout drapes/curtains
- Ceiling fan
- Egyptian cotton sheets
- Linens
- Premium bedding
Bathroom
- Bathrobes
- Free toiletries
- Hairdryer
- Rainfall showerhead
- Shower
- Towels
Entertainment
- 49-inch smart TV
- TV channels
- Premium channels
Food and drink
- Champagne service
- Coffee/tea maker
- Free minibar
Outdoor space
- Balcony or patio
More
- Connecting rooms available
- Electrical adapters/chargers
- Free local calls
- In-room massage
- Individually decorated
- Individually furnished
- Iron/ironing board
- Laptop-compatible safe
- Phone
- Private plunge pool
- Separate living room
- Slippers
Policies
Check-in
Check-in from 3:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before noon
Special check-in instructions
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
Renovations and closures
This property is closed from 5 February 2021 to 7 February 2021 (dates subject to change).
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Kids stay free! Up to 2 children 4 years old and younger stay free when using existing bedding
Rollaway/extra beds are not available.
Payment types at the property
Important information
Optional extras
The following fees and deposits are charged by the property at the time of service, check-in or check-out.
- Airport shuttle fee: USD 280.00 per vehicle (roundtrip)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
We should mention
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Pool access available from 7:00 AM to 7:00 PM
Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Up to 2 children 4 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Property is also known as
Chablé Resort Maroma Playa del Carmen
Chablé Maroma Playa del Carmen
Chablé Resort oma l Carmen
Chablé Maroma Resort
Chablé Maroma Playa del Carmen
Chablé Maroma Resort Playa del Carmen
Frequently asked questions
4.6
Wonderful
4.6/5
Cleanliness
4.7/5
Staff & service
4.5/5
Amenities
4.6/5
Property conditions & facilities
5/5 Excellent
Cheryl
6 Oct 2020
Stayed 2 nights in Oct 2020
5/5 Excellent
Verified traveller
17 Mar 2020
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2020
5/5 Excellent
Ronak
13 Mar 2020
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2020
5/5 Excellent
somesiena, Cambridge MA
Travelled with partner
26 Feb 2020
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Feb 2020
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