Title: Illusion Xpress (Attraction Hotel Deluxe) Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=601751&destination=Playa+del+Carmen%2C+Quintana+Roo%2C+Mexico&selected=32147213&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Illusion Xpress (Attraction Hotel Deluxe) Travelers enjoy local flavors at this central Playa del Carmen hotel, where the outdoor pool offers a relaxing retreat and the terrace showcases scenic views ## Photo gallery for Illusion Xpress (Attraction Hotel Deluxe) ![Outdoor pool, open 8:00 AM to 10:00 PM, pool loungers - Illusion Xpress (Attraction Hotel Deluxe) (Playa del Carmen)](https://images.trvl-media.com/lodging/33000000/32150000/32147300/32147213/b9bfa9e6.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Standard Twin Room | Minibar, in-room safe, desk, laptop workspace - Illusion Xpress (Attraction Hotel Deluxe) (Playa del Carmen)](https://images.trvl-media.com/lodging/33000000/32150000/32147300/32147213/cfe5cf3a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Free daily continental breakfast - Illusion Xpress (Attraction Hotel Deluxe) (Playa del Carmen)](https://images.trvl-media.com/lodging/33000000/32150000/32147300/32147213/c28de80d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Point of interest - Illusion Xpress (Attraction Hotel Deluxe) (Playa del Carmen)](https://images.trvl-media.com/lodging/33000000/32150000/32147300/32147213/6f28763b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Rooftop terrace - Illusion Xpress (Attraction Hotel Deluxe) (Playa del Carmen)](https://images.trvl-media.com/lodging/33000000/32150000/32147300/32147213/5a2cf803.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies BFH ATTRACTION Deluxe Hotel in central Playa del Carmen offers local cuisine for breakfast and a snack bar for all-day cravings. Guests can relax by the outdoor pool or enjoy terrace views. Attentive staff provide luggage storage and concierge services to enhance the stay. ## Reviews 7.8 Good ## Popular amenities - Pool - Free Wi-Fi - Air-conditioning - Housekeeping - 24/7 front desk £37 includes taxes & fees 8 Apr - 9 Apr ## Check prices for these days [Tonight ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-07&endDate=2026-04-08&selected=32147213&PinnedHotelID=32147213&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-07&endDate=2026-04-08&selected=32147213&PinnedHotelID=32147213&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-08&endDate=2026-04-09&selected=32147213&PinnedHotelID=32147213&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-08&endDate=2026-04-09&selected=32147213&PinnedHotelID=32147213&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=32147213&PinnedHotelID=32147213&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=32147213&PinnedHotelID=32147213&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-17&endDate=2026-04-19&selected=32147213&PinnedHotelID=32147213&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-17&endDate=2026-04-19&selected=32147213&PinnedHotelID=32147213&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 2 beds 1 bed Sea view Showing 4 of 4 rooms ### View all photos for Standard Twin Room ![Standard Twin Room | Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/33000000/32150000/32147300/32147213/b613c040.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Twin Room 8.0 Very good 10 reviews - 1 bedroom - Sleeps 2 - 2 Single Beds ### View all photos for Deluxe Quadruple Room ![Deluxe Quadruple Room | Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/33000000/32150000/32147300/32147213/c1316471.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Quadruple Room 7.0 Good 4 reviews - 1 bedroom - Sleeps 4 - 1 King Bed and 1 Double Bed ### View all photos for Double Room, Ocean View ![Double Room, Ocean View | Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/33000000/32150000/32147300/32147213/77dfbfac.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room, Ocean View - Sea view - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Deluxe Double Room ![Deluxe Double Room | Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/33000000/32150000/32147300/32147213/bb5c3a93.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room - 1 bedroom - Sleeps 2 - 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More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-BFH-ATTRACTION-Deluxe-Hotel.h32147213.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-BFH-ATTRACTION-Deluxe-Hotel.h32147213.Hotel-Information) ## About the area Located in Downtown Playa del Carmen, a neighbourhood in Playa del Carmen, Illusion Xpress (Attraction Hotel Deluxe) is near theme parks and near the beach. The area's natural beauty can be seen at Playa del Carmen Main Beach and Mamitas Beach, while Xenses Park and Xplor Theme Park are popular local attractions. Don't miss out on a visit to Xcaret Eco Theme Park. [Visit our Playa del Carmen travel guide](https://www.expedia.co.uk/Playa-Del-Carmen.dx601751) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.62636%2C-87.07545&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=TnexqQOBPBkiGiVnMfWYsoNYHAs=) Calle 6 entre Avenida 15 y Avenida 20, Playa del Carmen, QROO, 77710 ### What's nearby - ![Quinta Avenida](https://images.trvl-media.com/place/601751/f7a7cd1e-a63b-44de-b1ad-0949daac4415.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Quinta Avenida 5 min walk \- 0.3 miles - ![Playa del Carmen beach palapa in Riviera Maya Caribbean at Mayan Mexico](https://images.trvl-media.com/place/6159559/35945f0e-9105-4f54-883a-1397b4824eeb.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Playa del Carmen Main Beach 8 min walk \- 0.5 miles - ![Mamita's Beach en Playa del Carmen](https://images.trvl-media.com/place/6159527/e84b9308-5452-4763-8358-59548a461ac4.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Mamitas Beach 19 min walk \- 1.0 mile - Central Square 2 min walk \- 0.1 miles - Playa del Carmen Maritime Terminal 13 min walk \- 0.7 miles ### Getting around - Cancun, Quintana Roo (CUN-Cancun Intl.) 50 min drive ### Restaurants - Yum Yum 2 min walk - Cocina Doña Paula 1 min walk - Café Andrade 2 min walk - cafe guajira 1 min walk - La Brocherie 1 min walk ## About this property ### Illusion Xpress (Attraction Hotel Deluxe) Hotel near Quinta Avenida Located close to Playa del Carmen Maritime Terminal and Playa del Carmen Main Beach, Illusion Xpress (Attraction Hotel Deluxe) provides free continental breakfast, a terrace and a snack bar/deli. Guests can connect to free in-room WiFi. You'll also enjoy the following perks during your stay: - An outdoor pool, along with sunloungers - Concierge services, a lift and a front desk safe - A 24-hour front desk, tour/ticket information and smoke-free property - Luggage storage - Guest reviews give top marks for the helpful staff Room features All guest rooms at Illusion Xpress (Attraction Hotel Deluxe) boast thoughtful touches, such as laptop-friendly workspaces and air conditioning, in addition to amenities, such as free WiFi and safes. Other conveniences in all rooms include: - Bathrooms with rainfall showers and hairdryers - 32-inch TVs with satellite channels - Wardrobes/cupboards, ceiling fans and daily housekeeping ## Similar properties ![Rooftop terrace](https://images.trvl-media.com/lodging/93000000/92930000/92927400/92927360/1e2ccbee.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sofía by Bunik Downtown Playa del Carmen - Pool - Spa - Free Wi-Fi - Air-conditioning 8.8 Excellent 1,900 reviews £35 includes taxes & fees 15 Apr - 16 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-15&endDate=2026-04-16&selected=92927360&PinnedHotelID=92927360&HadPinnedHotel=true®ionId=-1&adults=2) ![Presidential Suite | Private kitchen](https://images.trvl-media.com/lodging/38000000/37080000/37070600/37070571/8e42f677.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Casa Kaoba Hotel & Suites Playa del Carmen - Pool - Breakfast included - Spa - Pet-friendly 8.4 Very good 890 reviews £42 includes taxes & fees 12 Apr - 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10 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-09&endDate=2026-04-10&selected=4736075&PinnedHotelID=4736075&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool](https://images.trvl-media.com/lodging/47000000/46230000/46223200/46223173/fdd87477.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ahava Hotel Downtown Playa del Carmen - Pool - Free Wi-Fi - Air-conditioning - Housekeeping 8.0 Very good 407 reviews £34 includes taxes & fees 3 May - 4 May [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-05-03&endDate=2026-05-04&selected=46223173&PinnedHotelID=46223173&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-04-21&endDate=2026-04-22&selected=32147213&PinnedHotelID=32147213&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=32147213,92927360,37070571,5151337,1141205) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices) - Available in some public areas: Free WiFi ### Parking and transport - Offsite parking available (MXN 120 per day) - Street parking available ### Food and drink - Free continental breakfast available daily 8:30 AM to noon - Snack bar/deli ### Things to do - Outdoor pool ### Family friendly - Outdoor pool - Snack bar/deli ### Conveniences - 24-hour front desk - Luggage storage - Safe at front desk ### Guest services - Concierge services - Housekeeping (daily) - Tour and ticket assistance ### Outdoors - Beach cabanas (surcharge) - Pool loungers - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Handrails in stairways (89 centimetre high) - Lift (90 centimetre wide door) - Low-height door lock - Stair-free path to entrance - Well-lit path to entrance - Wheelchair accessibility - Wheelchair accessible (may have limitations) - Wheelchair-accessible path to lift - Wheelchair-accessible registration desk (95 centimetre high) - Wheelchair-width doorways (90 centimetre wide) ### More - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Hair dryer - Private bathroom - Rainfall showerhead - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Entertainment - 32-inch TV with satellite channels ### Food and drink - Minibar ### More - Air conditioning - Ceiling fan - Desk - Iron/ironing board on request - Laptop workspace - Safe ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: midnight Early check-in subject to availability Early check-in is available for a fee Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before noon Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation You will be asked to provide the property with a copy of your passport after booking If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation Information provided by the property may be translated using automated translation tools Guests booked in breakfast inclusive rate plans receive a boxed to-go breakfast. This property's beach club is 600 yards (550 metres) away. ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome 1 child, up to the age of 8 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Destination fee: MXN33.94 per person, per night. This fee does not apply to children under 12 years of age. We have included all charges provided to us by the property. ### Optional extras - Nearby parking fee: MXN 120 per day - Early check-in is available for a fee (subject to availability) - Late check-out is available for a fee (subject to availability) - Cleaning/housekeeping/linen are available for an additional fee The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Cashless transactions are available On-site parties or group events are strictly prohibited Long-term renters welcome Safety features at this property include a fire extinguisher, a smoke detector, window guards and outdoor lighting Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Pool access available from 8:00 AM to 10:00 PM Only registered guests are allowed in the guestrooms No pets and no service animals are allowed at this property Alcohol is not served at this property ### Property is also known as Xcala Illusion Express Hotel Playa del Carmen Xcala Illusion Express Hotel Xcala Illusion Express Playa del Carmen ## Frequently asked questions ### Does Illusion Xpress (Attraction Hotel Deluxe) have a pool? ### How much does it cost to stay at Illusion Xpress (Attraction Hotel Deluxe)? ### Is Illusion Xpress (Attraction Hotel Deluxe) pet-friendly? ### What time is check-in at Illusion Xpress (Attraction Hotel Deluxe)? ### What time is check-out at Illusion Xpress (Attraction Hotel Deluxe)? ### Where is Illusion Xpress (Attraction Hotel Deluxe) located? ### Can I cancel my reservation for free and receive a full refund? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Illusion Xpress (Attraction Hotel Deluxe) Reviews 7.8 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.2 Cleanliness ### 9.8 Location ### 8.2 Staff & service ### 7.8 Property conditions & facilities 10 - Excellent 157 8 - Good 101 6 - Okay 46 4 - Poor 28 2 - Terrible 43 ## Reviews Verified ### 6/10 Okay #### Rachel Ria Van 17 Mar 2026 Liked: Cleanliness, staff & service Disliked: Amenities, property conditions & facilities We lost power a good few times and water as well it would sometimes co.e back in and be all redish brown the staff were nice the room got cleaned daily and breakfast is at 8:30 runs out quick and is limited its close to the beach and the tourist area of playa so everything its really easily accessible ##### Rachel Ria Van Stayed 12 nights in Mar 2026 Verified ### 8/10 Good #### Esther de 19 Mar 2026 Liked: Cleanliness, staff & service, property conditions & facilities The room was basic but fine. Cleanliness was not great and you only get one towel for the stay. The area is quiet and the staff very friendly. ##### Esther de Stayed 6 nights in Mar 2026 Verified ### 8/10 Good #### Sam 13 Dec 2025 Liked: Amenities, property conditions & facilities Helpful staff and good location with access to the main tourist strip. ##### Sam Stayed 1 night in Dec 2025 Verified ### 8/10 Good #### Maria 28 Dec 2025 Liked: Cleanliness, staff & service Great customer service and the room was very clean ##### Maria Stayed 3 nights in Dec 2025 Verified ### 10/10 Excellent #### Sofia 1 Jan 2026 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort The staff was very helpful and friendly. The breakfast was really good. Pancakes, bread, coffee and fruit. No noises from the street etc even though it was new years. ##### Sofia Stayed 2 nights in Dec 2025 Verified ### 4/10 Poor #### Rene 25 Jan 2026 Liked: Amenities Not experienced staff ##### Rene Stayed 4 nights in Jan 2026 Verified ### 8/10 Good #### Ashton 24 Dec 2025 Liked: Cleanliness, staff & service, amenities Amazing location, its a decent room in the heart of the city. Small things were a bit off. My shower leaked a bit and somethings were a bit broken but staff was amazing, kind, and helpful. Happy to assist anyway they could ##### Ashton Stayed 3 nights in Dec 2025 Verified ### 10/10 Excellent #### Levi 10 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Friendly staff ##### Levi Stayed 5 nights in Oct 2025 Verified ### 2/10 Terrible #### Jacqueline 28 Dec 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Room was on the roof. Pool was very dirty wifi and internet almost never worked .no hot water for days some of the staff were rude didn't care bed was so hard I developed a back ache horrible place ##### Jacqueline Stayed 6 nights in Dec 2025 Verified ### 10/10 Excellent #### James 5 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great place to stay, excellent location. Very clean, friendly staff. Will stay again ##### James Stayed 8 nights in Mar 2025 Verified ### 4/10 Poor #### lystra 4 Mar 2026 Disliked: Amenities The hotel is clean; location is great. Lots of restaurants closeby. Their idea of breakfast is 1-item, on a pre-prepared, saran wrapped dessert plate, that you must request from the front desk attendant. Next housekeeping is not consistent with DAILY room cleaning. I recently booked a week's stay, and didn’t get room service until my 3rd day, after asking the front desk about the regularity of the service. Next, no comforter or blanket on the bed. I got only oneTowels; had to ask for a hand towel, and the bathrug for the floor in front of the shower. This is a fall hazard. I was told they did not have enough; besides they were cream-colored, meant to be white. No cups/glasses, no tissues in the room. The tv is all apps; most don't work. No local channels. There's 1 bathroom in the lobby of which the light was out of service. I brought it to the front desk attendant's attention; he acknowledged my concern. You get better service at Holiday Inn. Forget about the Rooftop pool!! The only thing this place has going for it is location, and fairly clean. ##### lystra Stayed 7 nights in Feb 2026 Verified ### 8/10 Good #### Maria Gabriela Mejía 28 Dec 2024 Liked: Cleanliness, staff & service, amenities Property was conveniently located close to beach and walking distance to tourist attractions. ##### Maria Gabriela Mejía Stayed 7 nights in Dec 2024 Verified ### 10/10 Excellent #### Keith 13 Sept 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This was one of the best places i've ever stayed in Playa Del Carmen. It was a wonderful stay and in a great location. ##### Keith Stayed 4 nights in Sep 2023 Verified ### 8/10 Good #### Glorily 11 Nov 2023 Liked: Staff & service, property conditions & facilities Disliked: Amenities Hotel has a convenient location ##### Glorily Stayed 1 night in Nov 2023 Verified ### 8/10 Good #### Nancy 4 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice and spacious. Tasty breakfast sandwiches . Only thing, the safe is not so safe. Technically anyone would be able to open it. ##### Nancy Stayed 6 nights in Apr 2025 Verified ### 8/10 Good #### Cláudia 27 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The Hotel itself is nice! Close to the fifth avenue and the beach, so location is amazing! The only bad part is that next door there is a club so the music is very loud until late and it’s hard to sleep. Otherwise, everything was great! ##### Cláudia Stayed 3 nights in Apr 2025 Verified ### 10/10 Excellent #### Philbert 20 Dec 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Way nice area hotel and being on the top floor we had a great view of the ocean and the downtown area. ##### Philbert Stayed 7 nights in Dec 2023 Verified ### 8/10 Good #### Scotty 10 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Close to the main drag and walkable to the beach. many good restaurants in the direct neighborhood. also close to town square which has daily eveningmakets. pool is nice, tallest building in the area. not used much. nice quiet place to swim and relax. ##### Scotty Stayed 7 nights in Feb 2025 Verified ### 10/10 Excellent #### RALPH 19 Dec 2023 Liked: Cleanliness, property conditions & facilities, room comfort #### Good hotel It was amazing. Great location. Staff very kind. Erwin was amazing. The 10 to 6 am guy from Argentina was amazing as well. Ill stay there again ##### RALPH Stayed 1 night in Dec 2023 Verified ### 6/10 Okay #### Michael 3 May 2024 Liked: Cleanliness, staff & service, property conditions & facilities Hotel was clean, modern, and conveniently located, however, there’s a club Nextdoor which blasted loud disco music until 2 am. ##### Michael Stayed 1 night in Mar 2024 Verified ### 10/10 Excellent #### Radomir 19 Nov 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very Nice Room with Confort King bed! Very clean! I'm Coming Back for Sure. Hotel Stuff very helpful! Super Nice! Not too Far walk to the beach! Fantastico! ##### Radomir Verified ### 6/10 Okay #### Zachary 22 Jan 2024 Liked: Cleanliness, staff & service Shower was cold and ac didnt really work but it was clean and nice ##### Zachary Stayed 1 night in Jan 2024 Verified ### 8/10 Good #### Omar 8 Sept 2023 Liked: Cleanliness, staff & service, amenities The location is amazing,2 blocks down is 5th avenue where you can never be bored. Beach is also a 2 min walk. My room was clean and comfortable with no issues besides the dead batteries in the television remote. I would stay here again with no hesitation. ##### Omar Stayed 4 nights in Sep 2023 Verified ### 6/10 Okay #### Seilan 15 Jul 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Friendly and helpfull staff. The noise from the streets in the morning will make sleeping well an issue. The where dogs barking, rooster crows and cars honking. Not the hotels fault tho, but good to keep in mind. Location was perfect, close to everything. ##### Seilan Stayed 2 nights in Apr 2024 Verified ### 10/10 Excellent #### Steve 21 Aug 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff was amazing, especially Edwin who took a lot of time to help us with our many questions and Ally who went out of his way to help when we had some issues. My family felt at home at BFH, mostly because of them and that convinced us to come back in the near future. Steve Lafreniere and Marcela Jimenez ##### Steve Stayed 5 nights in Aug 2023 ### Expedia's Latest Trends ### Hotels > - [Maroma, A Belmond Hotel, Riviera Maya](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Maroma.h581919.Hotel-Information) > - [Kempinski Hotel Cancún](https://www.expedia.co.uk/Cancun-Hotels-Grand-Hotel-Cancun-Managed-By-Kempinski.h25978.Hotel-Information) > - [Hyatt Vivid Grand Island Cancun Adults Only All-Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Hyatt-Vivid-Grand-Island.h101124286.Hotel-Information) > - [Secrets The Vine Cancun - Adults Only - All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Secrets-The-Vine-Cancun-Adults-Only-All-Inclusive.h5052348.Hotel-Information) > - [Paradisus Playa del Carmen – Riviera Maya - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Paradisus-Playa-Del-Carmen-Riviera-Maya-All-Inclusive.h4488514.Hotel-Information) > - [Hyatt Zilara Riviera Maya Adults Only All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Secrets-Capri-Riviera-Cancun.h906203.Hotel-Information) > - [Excellence Playa Mujeres - Adults Only All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Excellence-Playa-Mujeres-All-Inclusive-Adults-Only.h1672497.Hotel-Information) > - [Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive ](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Paradisus-La-Perla-Adults-Only-Riviera-Maya-All-Inclusive.h4308703.Hotel-Information) > - [The Fives Beach Hotel - Á la Carte All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-The-Fives-Beach-Hotel-Residences-All-Senses-Inclusive.h1966239.Hotel-Information) > - [Hilton Cancun Mar Caribe All-Inclusive Resort](https://www.expedia.co.uk/Cancun-Hotels-Hilton-Cancun-Mar-Caribe-All-Inclusive-Resort.h41491098.Hotel-Information) > - [The Reef Playacar Beach Resort & Spa](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-The-Reef-Playacar-Beach-Resort-Spa.h794331.Hotel-Information) > - [Mayan Palace Riviera Maya, Playa Pareso ](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Mayan-Palace-Riviera-Maya.h32626814.Hotel-Information) > - [BlueBay Grand Esmeralda All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-BlueBay-Grand-Esmeralda-All-Inclusive.h1411000.Hotel-Information) > - [Palafitos Overwater Bungalows, All & More Inclusive - Adults Only](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Palafitos-Overwater-Bungalows-At-El-Dorado-Maroma.h22671135.Hotel-Information) > - [Paradisus Cancún – All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Paradisus-Cancun-All-Inclusive.h525789.Hotel-Information) > - [Hotel Roc Luxe Tulum - Adults Only](https://www.expedia.co.uk/Tulum-Hotels-Esencial-Tulum.h33786942.Hotel-Information) > - [Le Blanc Spa Resort Cancun - Adults Only - All-Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Le-Blanc-Spa-Resort-Cancun-Adults-Only-All-Inclusive.h27301.Hotel-Information) > - [The Royal Haciendas All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-The-Royal-Haciendas-All-Inclusive.h3205175.Hotel-Information) > - [Secrets Playa Mujeres Golf & Spa Resort - Adults Only - All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Secrets-Playa-Mujeres-Golf-Spa-Resort-Adults-Only.h7874912.Hotel-Information) > - [Hotel Riu Tequila - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Hotel-Riu-Tequila-All-Inclusive.h487013.Hotel-Information) > - [Dreams Sands Cancun Resort & Spa - All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Dreams-Sands-Cancun-Resort-Spa.h8393330.Hotel-Information) > - [Secrets Moxché Playa del Carmen - Adults Only - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Secrets-Moxche-Playa-Del-Carmen.h68897679.Hotel-Information) > - [Sandos Caracol Nature Resort & Water Park All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Sandos-Caracol-Eco-Resort-All-Inclusive.h919643.Hotel-Information) > - [Wyndham Grand Cancun All Inclusive Resort & Villas](https://www.expedia.co.uk/Cancun-Hotels-Wyndham-Grand-Cancun-All-Inclusive-Resort-Villas.h2203.Hotel-Information) > - [Palmaïa-The House of AïA: All Inclusive Wellness Resort](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Palmaia-The-House-Of-AiA-Wellness-Enclave-All-Inclusive.h32536723.Hotel-Information) > - [Hard Rock Hotel Cancun - All Inclusive ](https://www.expedia.co.uk/Cancun-Hotels-Hard-Rock-Hotel-Cancun.h5279045.Hotel-Information) > - [ Atelier Playa Mujeres - Adults Only - All Inclusive](https://www.expedia.co.uk/Punta-Sam-Hotels-Atelier-Playa-Mujeres-Adults-Only-All-Inclusive.h27527416.Hotel-Information) > - [Finest Playa Mujeres by The Excellence Collection - All Inclusive](https://www.expedia.co.uk/Punta-Sam-Hotels-Finest-Playa-Mujeres-By-The-Excellence-Collection-All-Inclusive.h8673168.Hotel-Information) > - [Catalonia Playa Maroma – All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Catalonia-Privileged-Maroma-All-Inclusive.h1524371.Hotel-Information) ---