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"Amazing hotel, really lives up to its 5* rating! Staff were lovely and very helpful - nothing was too much for them. We stayed in a double room with a hot tub and it was perfect."

"Stayed at the hotel for a cycle race, the staff could not have been more accomodating . Lovely room, amazing location and good facilities "

"Excellent value."

"Family room was spacious and comfortable. "

"The place is beautiful and the rooms are nice. However, I didn't not like behaviour of one receptionist at front desk. I just asked whether is there any lake view room available. She started with rudely telling no we are full and then she started telling, we have members who pays a lot of money so we give them those room first, and you just booked the room 10 days before. Our members have booked a year before. Well I didn't want that information with so much rudeness and arrogance, a simple no would have worked. On top of that, heater was not working in the main bedroom which we realised in night. after informing it reception they gave a spare electric heater and told it will be fixed next day morning. However, it was not fixed till we left the place which means for next 3 days. Apart from these I have really enjoyed my stay."

"Excellent location just above the little harbour where the tourboats are."

"Lovely weekend stay at this hotel. Very friendly and helpful staff. Excellent breakfast included. Great location in the middle of Ambleside with everything within walking distance."

"A great stately hotel from a previous era. Staff was pleasant and helpful. We very much enjoyed our stay. "

"Considering its age and the area, it was a good hotel. It was warm, comfortable and convdnient. Parking was easy. Breakfast was great."