Narbonnaise Gate

Clean room with amenities, good breakfast and extremely helpful staff.

It wasn’t a 4 star hotel experience. It can be seen like it from the way is advertised and looks on pic. The room was small, no proper mugs for coffee in the room just paper one ( no milk sachets provided either which with the amount of English tourists visiting ( drinking tea with milk ) is kind a strange). Cleaning issue in the bathroom especially around the edges of the shower. Room was not cleaned one day at all. Second day cleaned only partially ( bed was made but bin not emptied and dirty cups left on table not cleaned ). Staff were friendly but unfortunately not all of them speak English. Breakfast was good but poor selection of coffees ( no cappuccino or latte ) just basic one. You can definitely find better options for 4 star hotels in similar locations.

The staff are excellent and always ready to help with any enquiry. The rooms were clean but maybe the pots and pans need updating but we managed with what we had. Parking is excellent also. Have stayed at the Cerise a number of times which proves I am very happy with the hotel