Hôtel Le Donjon - Coeur de la Cité Médiévale

Property class: 4

Choose dates to view prices

Located close to Aude Gate and School Museum, Hôtel Le Donjon - Coeur de la Cité Médiévale provides a garden, dry cleaning/laundry services and a bar. Be sure to enjoy a meal at Brasserie Le Donjon, the on-site brasserie. In addition to a business centre, guests can connect to free in-room WiFi.
VIP Access

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
The current price is £86
includes taxes & fees
16 Nov - 17 Nov

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Classic Room

A bed with a suitcase, a handbag, and a pair of shoes on the side.

Classic Room

9.4 out of 10
Exceptional
(14 reviews)
  • 161 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

A bedroom with a stone wall, a bed with white bedding, a bedside table with a lamp, and a window with curtains.

Superior Double Room

8.8 out of 10
Excellent
(31 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Twin Room

A hotel room with two beds, a stone wall, a glass table, and a view of greenery outside.

Superior Twin Room

9.0 out of 10
Wonderful
(12 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Triple Room

A hotel room with a bed, a desk, two windows with curtains, and a radiator.

Superior Triple Room

9.2 out of 10
Wonderful
(27 reviews)
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds OR 1 Double Bed and 1 Single Bed

View all photos for Family Room

A hotel room with a large bed, two bedside tables, a desk, a chair, and two lamps.

Family Room

9.4 out of 10
Exceptional
(8 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Junior Suite

A cozy room with a bed, two armchairs, a glass coffee table, a desk, and a TV.

Junior Suite

9.8 out of 10
Exceptional
(8 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed, 1 Single Bed and 1 Single Trundle Bed
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About the area

Located in Carcassonne, Hôtel Le Donjon - Coeur de la Cité Médiévale is in the city centre. School Museum and Theatre Jean Deschamps are cultural highlights, and some of the area's notable landmarks include Narbonnaise Gate and Château Comtal. Aude Gate is another place to visit that comes recommended. Take the opportunity to explore the area for outdoor excitement like ecotours. Visit our Carcassonne travel guide
Map
2 Rue du Comte Roger, Carcassonne, Aude, 11000

What's nearby

  • A historic castle with a conical tower, stone walls, and a surrounding moat.
    Historic Fortified City of Carcassonne
    1 min walk - 0.0 miles
  • A historic stone castle with multiple towers and a cobblestone pathway leading to an arched entrance.
    Aude Gate
    2 min walk - 0.1 miles
  • Narbonnaise Gate
    2 min walk - 0.1 miles
  • Theatre Jean Deschamps
    3 min walk - 0.2 miles
  • Château Comtal
    3 min walk - 0.2 miles

Getting around

  • Carcassonne Station
    6 min drive
  • Carcassonne (CCF-Pays Cathare)
    17 min drive

Restaurants

  • Le Patio de la Cite
    3 min walk
  • Maison du Cassoulet
    3 min walk
  • La Taverne du Chateau
    1 min walk
  • Restaurant La Barbacane
    2 min walk
  • Le Trouvère
    1 min walk

About this property

Hôtel Le Donjon - Coeur de la Cité Médiévale

  • Upscale hotel near Aude Gate
  • Located close to School Museum and Theatre Jean Deschamps, Hôtel Le Donjon - Coeur de la Cité Médiévale provides a garden, dry cleaning/laundry services and a bar. Be sure to enjoy a meal at Brasserie Le Donjon, the on-site brasserie. Free in-room WiFi and a business centre are available to all guests.
  • Other perks include:
    • Buffet breakfast (surcharge), valet parking (surcharge) and an electric car charging station
    • 1 meeting room, multilingual staff and a banquet hall
    • A porter/bellboy, tour/ticket information and a TV in reception
    • Guest reviews say great things about the helpful staff and location
  • Room features
  • All rooms are individually decorated, and boast comforts such as laptop-compatible safes and air conditioning, as well as perks such as free WiFi and sound-insulated walls.
  • Other conveniences in all rooms include:
    • Bathrooms with baths or showers and hairdryers
    • Electric kettles, daily housekeeping and desks

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Frequently asked questions

Is Hôtel Le Donjon - Coeur de la Cité Médiévale pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 15 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Hôtel Le Donjon - Coeur de la Cité Médiévale?

As of 27 Oct 2026, prices found for a 1-night stay for 2 adults at Hôtel Le Donjon - Coeur de la Cité Médiévale on 16 Nov 2026 start from £86, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hôtel Le Donjon - Coeur de la Cité Médiévale?

Valet parking is available for EUR 24 per night. Limited spots are available.

What time is check-in at Hôtel Le Donjon - Coeur de la Cité Médiévale?

Check-in start time: 4:00 PM; check-in end time: anytime.

What time is check-out at Hôtel Le Donjon - Coeur de la Cité Médiévale?

Checkout is at 11:30 AM.

Where is Hôtel Le Donjon - Coeur de la Cité Médiévale located?

Located in City of Carcassonne, this hotel is steps away from Aude Gate, School Museum and Narbonnaise Gate. Theatre Jean Deschamps and Château Comtal are just steps away. Carcassonne Station is 25 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hôtel Le Donjon - Coeur de la Cité Médiévale Reviews

9.2

Wonderful

9.2

Cleanliness

10

Location

9.4

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 656 out of 1009 reviews
Rating 8 - Good. 242 out of 1009 reviews
Rating 6 - Okay. 79 out of 1009 reviews
Rating 4 - Poor. 25 out of 1009 reviews
Rating 2 - Terrible. 7 out of 1009 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place, location excellent
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Interesting architecture.
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is very good, no doubt.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel ideally situated in the old city. The staff were friendly and very helpful.
Stayed 3 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is within the walls of the citadel. There is a shuttle service for your luggage after the taxi drops you off as taxi's cannot enter the walled town. Great to stay and be able to walk around at night and experience Carcassone.
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is inside of the old Carcassonne and that is very convenient for site seeing and dining. The parking is outside of the walls, there is a shuttle cars for transportation to the hotel.
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and very helpful staff. Very rich breakfast. The rooms are clean, comfortable beds, bare necessities,
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Being inside the walled medieval city of Carcassonne was absolutely breathtaking. The photo ops are on par with Venice in my book. Loved the location.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel , ideally located for the ancient city Very friendly and helpful staff
Stayed 2 nights in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Interesting hotel right inside the walls. That part was excellent. The hotel was perhaps a little under staffed and had challenges managing checkouts of several independent guests with luggage trying to get rides out of the walls to the parking. The bathroom was bright clean and modern. Breakfast was very nice. It didn’t seem like the hotel had an operating bar or restaurant the night we checked in. It was raining so we had to go out looking for options, which was fine but I’m not sure why the hotel didn’t have its own amenities. Maybe they don’t have enough customers and everyone heads out to the town square.
Stayed 1 night in Oct 2026
Verified review

6/10 Okay

We did not enjoy this hotel, room is very dark, you pee with the door opened cos you can't close the door once you in it, Very basic for the price, you pay for the location, and location is great.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel with a fantastic location.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was great and it was in a space across the street from the hotel yet it had a great view of the valley with a wonderfully laid out breakfast with multiple choices
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Three reasons: Location, location, location
Stayed 4 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Old hotel which could use some modernization. The rooms on the ground floor had a nice little terrace but if the doors slammed in the corridor the room would shake. Plus, we had a neighbour who smoked cigars outside our window, so made the room smell. The team moved us to a great quiet room, which was appreciated.
Stayed 2 nights in Aug 2026
Verified review

4/10 Poor

Liked: Staff & service, amenities
Disliked: Cleanliness
The staff was very nice, however the reason I do not give a review of excellence is because when I got my room after 15:00 arrival, it was not ready and I noticed certain peculiarities: the bed sheets had some black marks, like mascara, and I wondered if they really changed the sheets or because they were in a hurry to prepare the room for me they didn’t change the sheets. The shower was clogged, so I had to harry up and had to rinse my feet after the shower. On one side of the shower, there were some brown marks that I didn’t want to touch the walls. Breakfast was good, and as I said before the staff was very friendly,
Stayed 2 nights in Sep 2026
Verified review

8/10 Good

Liked: Staff & service, amenities, property conditions & facilities
The property was very well located and staff was helpful and kind! Check-in and check out were both very easy. Our room was rather dated and could use a deep clean, but it was generally clean overall and the view of the castle was amazing. Breakfast was good. Air conditioning worked well!
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal Hotel for Exploring Carcassonne. Located within the ancient walls, the hotel offers a wonderful opportunity to inhabit the medieval city, at least for a short while. Good dining venues are only a few steps away. Convenient check-in and baggage assistance. Good Breakfast.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Don’t take my word for it. Just visit this incredible piece of history and stay at the great hotel.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at the Donjon! The location is very convenient to all of the sites. The staff were also very welcoming and helpful. Wish we could have stayed longer!
Beautiful view from our room!
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So well located within the walls of the medieval citadel. While parking was off site, the attendant drove me an my luggage to the hotel - in a tiny electric car made necessary by the very narrow streets in the citadel
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a fantastic hotel! So happy we booked here. The staff were all super friendly and helpful. Good communication re: parking. Such a magical location to explore.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly and helpful. Room was very clean with fresh paint. Property had air conditioning and an elevator @
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great location.
Stayed 3 nights in Jan 2026