Hôtel Le Donjon - Coeur de la Cité Médiévale

Property class: 4

Choose dates to view prices

Reviews

9.2 out of 10
Wonderful
Located close to Aude Gate and School Museum, Hôtel Le Donjon - Coeur de la Cité Médiévale provides a garden, dry cleaning/laundry services and a bar. Be sure to enjoy a meal at Brasserie Le Donjon, the on-site brasserie. In addition to a business centre, guests can connect to free in-room WiFi.
The current price is £118
includes taxes & fees
24 Oct - 25 Oct

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

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Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Classic Room

A bed with a suitcase, a handbag, and a pair of shoes on the side.

Classic Room

9.4 out of 10
Exceptional
(14 reviews)
  • 161 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

A bedroom with a stone wall, a bed with white bedding, a bedside table with a lamp, and a window with curtains.

Superior Double Room

8.8 out of 10
Excellent
(31 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Twin Room

A hotel room with two beds, a stone wall, a glass table, and a view of greenery outside.

Superior Twin Room

9.0 out of 10
Wonderful
(12 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Triple Room

A hotel room with a bed, a desk, two windows with curtains, and a radiator.

Superior Triple Room

9.0 out of 10
Wonderful
(26 reviews)
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds OR 1 Double Bed and 1 Single Bed

View all photos for Family Room

A hotel room with a large bed, two bedside tables, a desk, a chair, and two lamps.

Family Room

9.4 out of 10
Exceptional
(8 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Junior Suite

A cozy room with a bed, two armchairs, a glass coffee table, a desk, and a TV.

Junior Suite

9.8 out of 10
Exceptional
(8 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed, 1 Single Bed and 1 Single Trundle Bed

View all photos for Room

A hotel room with a large bed, two bedside tables with lamps, a pink upholstered chair, and a window with a view.

Room

  • Sleeps 2

View all photos for 2 Single Beds, Non-Smoking, Superior Room, Main House, Mini Bar

A hotel room with a large bed, two bedside tables with lamps, a chair, and a window with curtains.

2 Single Beds, Non-Smoking, Superior Room, Main House, Mini Bar

  • Sleeps 2
  • 2 Single Beds

Room

  • Sleeps 4
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About the area

Located in Carcassonne, Hôtel Le Donjon - Coeur de la Cité Médiévale is in the city centre. School Museum and Theatre Jean Deschamps are cultural highlights, and some of the area's notable landmarks include Narbonnaise Gate and Château Comtal. Aude Gate is another place to visit that comes recommended. Take the opportunity to explore the area for outdoor excitement like ecotours. Visit our Carcassonne travel guide
Map
2 Rue du Comte Roger, Carcassonne, Aude, 11000

What's nearby

  • A historic castle with yellow stripes and a spiral staircase.
    Historic Fortified City of Carcassonne
    1 min walk - 0.0 miles
  • A historic stone castle with multiple towers and a cobblestone pathway leading to an arched entrance.
    Aude Gate
    2 min walk - 0.1 miles
  • Narbonnaise Gate
    2 min walk - 0.1 miles
  • Basilica of St. Nazaire and St. Celse
    2 min walk - 0.1 miles
  • Château Comtal
    3 min walk - 0.2 miles

Getting around

  • Carcassonne Station
    6 min drive
  • Carcassonne (CCF-Pays Cathare)
    17 min drive

Restaurants

  • Maison du Cassoulet
    3 min walk
  • La Taverne du Chateau
    1 min walk
  • Le Patio de la Cite
    3 min walk
  • Restaurant La Barbacane
    2 min walk
  • Le Trouvère
    1 min walk

About this property

Hôtel Le Donjon - Coeur de la Cité Médiévale

  • Upscale hotel near Aude Gate
  • Located close to School Museum and Theatre Jean Deschamps, Hôtel Le Donjon - Coeur de la Cité Médiévale provides a garden, dry cleaning/laundry services and a bar. Be sure to enjoy a meal at Brasserie Le Donjon, the on-site brasserie. Free in-room WiFi and a business centre are available to all guests.
  • Other perks include:
    • Buffet breakfast (surcharge), valet parking (surcharge) and an electric car charging station
    • A 24-hour front desk, free newspapers and tour/ticket information
    • Multilingual staff, luggage storage and meeting rooms
    • Guest reviews say great things about the helpful staff and location
  • Room features
  • All rooms are individually decorated, and boast comforts such as laptop-compatible safes and air conditioning, as well as perks such as free WiFi and sound-insulated walls.
  • Other conveniences in all rooms include:
    • Bathrooms with baths or showers and hairdryers
    • Electric kettles, daily housekeeping and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Secured, uncovered valet parking on site (EUR 24 per night; includes in/out privileges)
  • Limited on-site valet parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 18 for adults and EUR 9 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Brasserie Le Donjon

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Outdoors

  • Garden

Accessibility

  • No lift

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 23-inch TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Individual decor
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:30 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 15 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cots (infant beds) are not available

Payment types at the property

  • American Express
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.08 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 18 for adults and from EUR 9 for children
  • Valet parking fee: EUR 24 per night (in/out privileges)
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number FR39326379401
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

We should mention

This property does not have any lifts
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation

Property class

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Frequently asked questions

Is Hôtel Le Donjon - Coeur de la Cité Médiévale pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 15 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Hôtel Le Donjon - Coeur de la Cité Médiévale?

As of 28 Sept 2026, prices found for a 1-night stay for 2 adults at Hôtel Le Donjon - Coeur de la Cité Médiévale on 24 Oct 2026 start from £118, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hôtel Le Donjon - Coeur de la Cité Médiévale?

Valet parking is available for EUR 24 per night. Limited spots are available.

What time is check-in at Hôtel Le Donjon - Coeur de la Cité Médiévale?

Check-in start time: 4:00 PM; check-in end time: anytime.

What time is check-out at Hôtel Le Donjon - Coeur de la Cité Médiévale?

Checkout is at 11:30 AM.

Where is Hôtel Le Donjon - Coeur de la Cité Médiévale located?

Located in City of Carcassonne, this hotel is steps away from Aude Gate, School Museum and Narbonnaise Gate. Theatre Jean Deschamps and Château Comtal are just steps away. Carcassonne Station is 25 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hôtel Le Donjon - Coeur de la Cité Médiévale Reviews

9.2

Wonderful

9.2

Cleanliness

10

Location

9.4

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 660 out of 1005 reviews
Rating 8 - Good. 238 out of 1005 reviews
Rating 6 - Okay. 76 out of 1005 reviews
Rating 4 - Poor. 24 out of 1005 reviews
Rating 2 - Terrible. 7 out of 1005 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel ideally situated in the old city. The staff were friendly and very helpful.
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and very helpful staff. Very rich breakfast. The rooms are clean, comfortable beds, bare necessities,
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Being inside the walled medieval city of Carcassonne was absolutely breathtaking. The photo ops are on par with Venice in my book. Loved the location.
Stayed 1 night in Aug 2026
Verified review

6/10 Okay

We did not enjoy this hotel, room is very dark, you pee with the door opened cos you can't close the door once you in it, Very basic for the price, you pay for the location, and location is great.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was great and it was in a space across the street from the hotel yet it had a great view of the valley with a wonderfully laid out breakfast with multiple choices
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Old hotel which could use some modernization. The rooms on the ground floor had a nice little terrace but if the doors slammed in the corridor the room would shake. Plus, we had a neighbour who smoked cigars outside our window, so made the room smell. The team moved us to a great quiet room, which was appreciated.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel with a fantastic location.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Three reasons: Location, location, location
Stayed 4 nights in May 2026
Verified review

8/10 Good

Liked: Staff & service, amenities, property conditions & facilities
The property was very well located and staff was helpful and kind! Check-in and check out were both very easy. Our room was rather dated and could use a deep clean, but it was generally clean overall and the view of the castle was amazing. Breakfast was good. Air conditioning worked well!
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal Hotel for Exploring Carcassonne. Located within the ancient walls, the hotel offers a wonderful opportunity to inhabit the medieval city, at least for a short while. Good dining venues are only a few steps away. Convenient check-in and baggage assistance. Good Breakfast.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So well located within the walls of the medieval citadel. While parking was off site, the attendant drove me an my luggage to the hotel - in a tiny electric car made necessary by the very narrow streets in the citadel
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Don’t take my word for it. Just visit this incredible piece of history and stay at the great hotel.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly and helpful. Room was very clean with fresh paint. Property had air conditioning and an elevator @
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at the Donjon! The location is very convenient to all of the sites. The staff were also very welcoming and helpful. Wish we could have stayed longer!
Beautiful view from our room!
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a fantastic hotel! So happy we booked here. The staff were all super friendly and helpful. Good communication re: parking. Such a magical location to explore.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, in a perfect location in the medieval city. Staff are pleasant and helpful. Breakfast was very good, more like a brunch, with quite a few options. Be aware that you can take a cab to the welcome location and then hotel staff will drive you and your luggage to the actual hotel. I only wish my room had a better view, but I ended up spending most of my time walking around and not in the room. Will gladly stay there again. Merci beaucoup to all the staff!
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great location.
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was easy and gave a lovely short walk to the hotel inside the castle gates. The lot felt very secure. Our room was clean, beds were very comfy, and breakfast was delicious (best baguette and lots of variety).
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the medieval elements of the lobby and the views out of our room overlooking the garden. The staff was wonderful - kudos to Maxim our porter and the friendly young lady at the desk - both were so helpful and welcoming. Our stay was lovely and relaxing - we especially liked walking the quiet streets at night.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was much more diverse than expected. The staff was spectacular . We plan to come again.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast, clean and comfortable room, lovely staff, central location within the medieval city which is completely pedestrianised. Pack light as you will be carrying your luggage from outside the city walls.
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful place, suite and excellent service
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an excellent 3 star hotel perfectly located in the old section of Dijon. They only have 6 parking spaces, so reserve directly with the hotel in advance. Unfortunately I reserved through a booking service and the hotel was not aware of my request for reserved spot. The rooms on the 2nd and 3rd floor are best with balconies. All but 3 of the 4th floor rooms have limited sight (6' off the floor) windows. Self serve beverages in the lobby was a real plus. Amenties and services are 3 star hotel level. Breakfast was complete. Room was clean and large. Good bed.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Beautiful hotel in a fantastic location. Friendly staff, great breakfast. We will be back.
Stayed 1 night in Dec 2025