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Indoor pool
Indoor pool
Indoor pool
Room Amenity

Guest reviews

4.3/5 Excellent
163 reviews
Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet Friendly
  • Air conditioning
  • Spa
  • Gym

Map

Explore the area

Popular LocationPont-Neuf de Carcassonne3 min walk
Popular LocationPlace Carnot7 min walk
Popular LocationAude Gate13 min walk
AirportCarcassonne (CCF-Pays Cathare)6 min drive

Choose dates to view prices

  • Room, 1 King Bed

    4.2/5 guest room rating

    Room amenities

    • Sleeps 2
    • 1 King Bed
    More detailsRoom, 1 King Bed
  • Room, 1 Queen Bed

    Room amenities

    • Sleeps 2
    • 1 Queen Bed
    More detailsRoom, 1 Queen Bed
  • Twin Room

    5/5 guest room rating

    Room amenities

    • Sleeps 2
    • 2 Single Beds
    More detailsTwin Room
  • Room, 2 Double Beds

    Room amenities

    • Sleeps 4
    • 2 Double Beds
    More detailsRoom, 2 Double Beds
  • Superior Room, 1 Queen Bed, Balcony

    5/5 guest room rating

    Room amenities

    • Sleeps 2
    • 1 Queen Bed
    More detailsSuperior Room, 1 Queen Bed, Balcony
  • Deluxe Room, 1 King Bed, View

    5/5 guest room rating

    Room amenities

    • Sleeps 2
    • 1 King Bed
    More detailsDeluxe Room, 1 King Bed, View
  • Deluxe Room, 1 Queen Bed, View

    5/5 guest room rating

    Room amenities

    • Sleeps 2
    • 1 Queen Bed
    More detailsDeluxe Room, 1 Queen Bed, View
  • Deluxe Twin Room, View

    5/5 guest room rating

    Room amenities

    • Sleeps 2
    • 2 Single Beds
    More detailsDeluxe Twin Room, View
  • Junior Suite, 1 King Bed, View

    Room amenities

    • Sleeps 2
    • 1 King Bed
    More detailsJunior Suite, 1 King Bed, View
  • Junior Suite, 1 Queen Bed, View

    Room amenities

    • Sleeps 2
    • 1 Queen Bed
    More detailsJunior Suite, 1 Queen Bed, View
  • Junior Suite, 2 Single Beds, View

    Room amenities

    • Sleeps 2
    • 2 Single Beds
    More detailsJunior Suite, 2 Single Beds, View
  • Suite, 1 King Bed, View

    Room amenities

    • Sleeps 4
    • 1 King Bed
    More detailsSuite, 1 King Bed, View
  • Room, 2 Double Beds, View

    4.7/5 guest room rating

    Room amenities

    • Sleeps 4
    • 2 Double Beds
    More detailsRoom, 2 Double Beds, View
  • Junior Suite, 2 Double Beds

    5/5 guest room rating

    Room amenities

    • Sleeps 4
    • 2 Double Beds
    More detailsJunior Suite, 2 Double Beds
  • Room, 1 King Bed, Accessible

    Room amenities

    • Sleeps 2
    • 1 King Bed
    More detailsRoom, 1 King Bed, Accessible

About this area

Carcassonne

Located in Carcassonne, DoubleTree by Hilton Carcassonne, France is in the city centre. Pont-Neuf de Carcassonne and Place Carnot are local landmarks, and some of the area's activities can be experienced at Tennis Asptt Carcassonne and Carcassonne Golf. Basilica of Saint-Nazaire and Écluse d'Herminis are also worth visiting.

Visit our Carcassonne travel guide
Map
Popular Location

What's nearby

  • Pont-Neuf de Carcassonne - 3 min walk
  • Place Carnot - 7 min walk
  • St. Vincent Church - 10 min walk
  • Aude Gate - 13 min walk
  • Basilica of St. Nazaire and St. Celse - 14 min walk

Getting around

  • Carcassonne Station - 12 min walk
  • Toulouse (TLS-Blagnac) - 66 min drive

Restaurants

  • Thang Long - 3 min walk
  • Le Foudre - 3 min walk
  • Le Gargantua - 4 min walk
  • Le Pott'Age - 4 min walk
  • Casablanca - 4 min walk

About this property

DoubleTree by Hilton Carcassonne, France

Luxury hotel with full-service spa and indoor pool
Along with a full-service spa, this smoke-free hotel has an indoor pool and a fitness centre. Other amenities include a bar/lounge, massage/treatment rooms and concierge services. All 88 rooms provide complimentary wireless Internet access, minibars and TVs. Other amenities available to guests include room service (during limited hours), hairdryers and laptop-compatible safes.
DoubleTree by Hilton Carcassonne, France offers 88 forms of air-conditioned accommodation with minibars and laptop-compatible safes. This Carcassonne hotel provides complimentary wireless Internet access. Bathrooms include a bath and hairdryers. Cots/infant beds (surcharge) are also available.
Recreational amenities at the hotel include an indoor pool and a fitness centre.
Elio Spa has 4 treatment rooms. Services include facials, body wraps, body scrubs and detox wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a spa tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Cleaning and safety practices

Enhanced cleanliness measures

High-touch surfaces are cleaned and enhanced cleanliness
Disinfectant is used to clean the property

Social distancing

Social distancing measures in place
Contactless check-out
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and public transport

  • No on-site parking available
  • Parking nearby: EUR 7 per day

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–11 AM: EUR 25 for adults and EUR 12 for children
  • 1 bar
  • Room service available

Things to do

  • 24-hour pool access
  • Fitness centre
  • Full-service spa
  • Indoor pool

Family friendly

  • Cots/infant beds (surcharge)
  • Indoor pool

Conveniences

  • Lift
  • Free newspapers in reception
  • Lockers available

Guest services

  • 24-hour front desk
  • Concierge services
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • Arabic
  • English
  • French
  • Spanish

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Detox wraps
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Cots/infant beds (surcharge)
  • Linens

Bathroom

  • Bathtub
  • Hairdryer
  • Towels

Entertainment

  • TV

Food and drink

  • Minibar

More

  • Laptop-compatible safe

Policies

Check-in

Check-in between 3:00 PM and midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 10 per pet, per night
Up to 75 lb/34 kg

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are available

Payment types at the property

American ExpressMastercardVisa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.20 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: EUR 25 for adults and EUR 12 for children (approximately)
  • Nearby parking fee: EUR 7 per day
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees
  • Cots (infant beds) are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • No on-site parking is available.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property, and enhanced cleanliness.
  • Social distancing measures are in place.
  • Contactless check-out is available.

We should mention

Guests under 18 years old are not allowed in the spa

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

DoubleTree by Hilton Carcassonne, France Hotel
DoubleTree by Hilton Carcassonne, France Carcassonne
DoubleTree by Hilton Carcassonne, France Hotel Carcassonne

Frequently asked questions

Can I cancel my reservation for free at DoubleTree by Hilton Carcassonne, France and receive a full refund?
Yes, DoubleTree by Hilton Carcassonne, France offers free cancellation on select room rates, because flexibility matters! Please refer to DoubleTree by Hilton Carcassonne, France cancellation policy on our site for more details about any exclusions or requirements.
Does DoubleTree by Hilton Carcassonne, France have a pool?
Yes, this property has an indoor pool. Pool access is available 24 hours a day.
Is this property pet-friendly?
Yes, this property allows pets with a maximum weight of up to 34 kg per pet. There's a fee of EUR 10 per pet, per night.
How much is parking at this hotel?
This property doesn't offer parking.
What time is check-in at DoubleTree by Hilton Carcassonne, France?
Check-in is from 3:00 PM to midnight.
What time is check-out at DoubleTree by Hilton Carcassonne, France?
Checkout is at 11:00 AM.
Where is this hotel located?
Located in the heart of Carcassonne, this luxury hotel is within a 10-minute walk of Pont-Neuf de Carcassonne and Place Carnot. St. Vincent Church and Parc du Père Noël are also within 15 minutes. Carcassonne Station is 12 minutes by foot.

Guest reviews

Overall score and ratings for DoubleTree by Hilton Carcassonne, France

4.3
Excellent
5 - Excellent
94
4 - Good
45
3 - Okay
14
2 - Mediocre
7
1 - Poor
3
4.6
Cleanliness
4.3
Service and Staff
4.2
Amenities
4.5
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We have just come back from a 5 days stay at this hotel and we could not have booked a better hotel. It's location is excellent, with beautiful views over the river and old city and only a 5 to 10 mins walk into the centre of Carcassonne. The rooms were not overly large, however I liked the fact the bathroom and WC were separate. The rooms were well equipped with all tea and coffee making facilities, iron and ironing board and hair dryer. Immaculately laid out with lovely thick dressing gowns for the colder evenings. The staff were lovely and could not have been anymore welcoming, with nothing being too much trouble. The breakfast is self service and catered for all tastes, with both continental and cooked on offer. I cannot recommend this hotel enough. We had the perfect stay.

Stayed 4 nights in Mar 2020

2/5

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
3 nights in Carcassonne

The property is new, good location, walking distance from the walled city. Overall good quality for the price however do not expect 5 star service or amenities. This is a good quality 4 start level hotel. The only major issue we had was with the delivery of hot water through the shower. Really slow to switch from cold to hot. Once it is hot, it does not last long and water flow is poor. Also we kept hearing some noises from the toilette pipes above out room, really loud noises from the use of the bathroom above out room. Overall the staff is really nice, professional and doing a great job with great management.

Stayed 3 nights in Dec 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I was initially unsure if the location was the best but as it transpired, it was spot on for both the old & new towns.

Stayed 2 nights in Nov 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I strongly recommend your stay here

Everything was perfect , just the breakfast didn’t came in to my room in time I had to call them twice in the morning again. But the place is beautiful with an amazing view , the confort is here and service very polite.

Stayed 2 nights in Oct 2019