4.5/5 Wonderful! (684 reviews)
The location is quite convenient to both the Capitole and long distance transport.
The room was quiet except when the bar downstairs had some noise which the windows could not block.
The staff is polite. There was a mistake where I requested sachets/tiny packets of instant coffee for making the coffee in the room (there is an electric kettle) after the first 2 they were in my room at check in were depleted. Instead I received a cup of espresso which sat in my room while I was out. And, on top of it, in spite of it not being what I wanted and in spite of me pointing out to the front desk this mistake, I got charged for it. I was ultimately able to get the sachets. So that was good.
The final bill looked wrong, not only due to the espresso in the room but also because parking was charged twice on a given day.
Luckily, the hotel had miscounted exactly one breakfast when I had guests over for breakfast, and it resulted in exactly the same amount ultimately (since breakfast = parking = 35 euros).
So, while I ended up paying extra for an espresso that I didn’t need, the final bill is close enough that the cost of the mistake can be ignored.
Overall, a satisfactory stay. I just didn’t expect such mistakes from a 5 star property.
Reviewed on 29 Sep 2021
