Title: Mercure Carcassonne la Cite Hotel Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Mercure Carcassonne la Cite Hotel Hotel with free parking, a quick walk to Château Comtal ![Privilege Room - a double bed and a trundle bed for 2 people | In-room safe, desk, blackout curtains, soundproofing](https://images.trvl-media.com/lodging/1000000/10000/500/459/0bad1f59.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/1000000/10000/500/459/f2813eda.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Breakfast, lunch, dinner served; local cuisine ](https://images.trvl-media.com/lodging/1000000/10000/500/459/7c4e630a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Garden](https://images.trvl-media.com/lodging/1000000/10000/500/459/1ebdb644.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception](https://images.trvl-media.com/lodging/1000000/10000/500/459/0a7fd846.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Mercure Carcassonne la Cite Hotel is steps from Château Comtal. Guests can enjoy meals at La Table de l'Olivier, relax poolside with drinks, or unwind on the garden terrace. The hotel offers in-room WiFi and dry cleaning, with staff consistently praised for their helpfulness. 9.4 Exceptional ## Popular amenities - - - - - Bar - Room service £98 includes taxes & fees 1 Nov - 2 Nov ## Room options ### Check availability for these dates Tonight [Oct 8 - Oct 9](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-08&endDate=2025-10-09&selected=459&PinnedHotelID=459&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-08&endDate=2025-10-09&selected=459&PinnedHotelID=459&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct 9 - Oct 10](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-09&endDate=2025-10-10&selected=459&PinnedHotelID=459&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-09&endDate=2025-10-10&selected=459&PinnedHotelID=459&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct 10 - Oct 12](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=459&PinnedHotelID=459&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=459&PinnedHotelID=459&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct 17 - Oct 19](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=459&PinnedHotelID=459&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=459&PinnedHotelID=459&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 4 of 4 rooms ![In-room safe, desk, blackout curtains, soundproofing](https://images.trvl-media.com/lodging/1000000/10000/500/459/44d97ccc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Twin Room, Classic Twin Room, 2 Single Beds 9.0 Wonderful 8 reviews ### Highlights Soundproofed Air conditioning TV Blackout curtains Hairdryer Eco-friendly toiletries Coffee/tea maker Eco-friendly cleaning supplies - Sleeps 2 - 2 Single Beds ![In-room safe, desk, blackout curtains, soundproofing](https://images.trvl-media.com/lodging/1000000/10000/500/459/22ea0e03.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Privilege Room - a double bed and a trundle bed for 2 people 9.8 Exceptional 12 reviews ### Highlights Soundproofed Air conditioning Free cots/infant beds TV Blackout curtains Eco-friendly toiletries Bathrobes Hairdryer - Sleeps 4 - 1 Double Bed and 1 Double Trundle Bed ![In-room safe, desk, blackout curtains, soundproofing](https://images.trvl-media.com/lodging/1000000/10000/500/459/44d97ccc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Room, 1 Double Bed 8.8 Excellent 23 reviews ### Highlights Soundproofed Air conditioning TV Blackout curtains Hairdryer Eco-friendly toiletries Coffee/tea maker Eco-friendly cleaning supplies - Sleeps 2 - 1 Double Bed ![In-room safe, desk, blackout curtains, soundproofing](https://images.trvl-media.com/lodging/1000000/10000/500/459/22ea0e03.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Privilege Room - two single beds and a trundle bed for 2 people 9.4 Exceptional 3 reviews ### Highlights Soundproofed Air conditioning Free cots/infant beds TV Blackout curtains Eco-friendly toiletries Bathrobes Hairdryer - Sleeps 4 - 2 Single Beds and 1 Double Sofa Bed ## You may also like Ad ![Terrace/patio](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/3000000/2210000/2202400/2202360/21bbde75_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Cerise Carcassonne Sud Carcassonne - Pool - Kitchen - Pet-friendly - Parking included 8.0 Very good 1,107 reviews £57 includes taxes & fees 12 Oct - 13 Oct [](https://www.expedia.co.uk/Carcassonne-Hotels-Cerise-Carcassonne-Sud.h2202360.Hotel-Information?chkin=2025-10-12&chkout=2025-10-13&rm1=a2®ionId=6050702&destination=Carcassonne&destType=MARKET&latLong=43.213219,2.35198&searchId=76d20194-d8a2-420d-ab3a-ca7aec289573&top_cur=GBP) Ad ![Exterior](https://images.trvl-media.com/lodging/49000000/48810000/48806000/48805980/f52e20cc.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### SOWELL COLLECTION Hôtel du Roi & SPA Carcassonne - Pool - Spa - Pet-friendly - Free WiFi 8.8 Excellent 490 reviews £73 includes taxes & fees 15 Oct - 16 Oct [](https://www.expedia.co.uk/Carcassonne-Hotels-HAtel-Du-Roi-By-Sowell.h48805980.Hotel-Information?chkin=2025-10-15&chkout=2025-10-16&rm1=a2®ionId=6050702&destination=Carcassonne&destType=MARKET&latLong=43.213219,2.35198&searchId=76d20194-d8a2-420d-ab3a-ca7aec289573&top_cur=GBP) Ad ![Outdoor pool, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/4000000/3730000/3729900/3729883/18b7f1e1.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Campanile Carcassonne Est La Cite Carcassonne - Pool - Pet-friendly - Parking included - Free WiFi 8.6 Excellent 1,003 reviews £56 includes taxes & fees 1 Nov - 2 Nov [](https://www.expedia.co.uk/Carcassonne-Hotels-Campanile-Carcassonne-Est-La-Cite.h3729883.Hotel-Information?chkin=2025-11-1&chkout=2025-11-2&rm1=a2®ionId=6050702&destination=Carcassonne&destType=MARKET&latLong=43.213219,2.35198&searchId=76d20194-d8a2-420d-ab3a-ca7aec289573&top_cur=GBP) Ad ![View from property](https://images.trvl-media.com/lodging/22000000/21730000/21722900/21722825/b6306b55.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### SOWELL HÔTELS Les Chevaliers Carcassonne - Pet-friendly - Free WiFi - Restaurant - Air conditioning 8.8 Excellent 577 reviews £67 includes taxes & fees 5 Nov - 6 Nov [](https://www.expedia.co.uk/Carcassonne-Hotels-SOWELL-HOTELS-Les-Chevaliers.h21722825.Hotel-Information?chkin=2025-11-5&chkout=2025-11-6&rm1=a2®ionId=6050702&destination=Carcassonne&destType=MARKET&latLong=43.213219,2.35198&searchId=76d20194-d8a2-420d-ab3a-ca7aec289573&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCarcassonne-Hotels-Mercure-Carcassonne-La-Cite-Hotel.h459.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCarcassonne-Hotels-Mercure-Carcassonne-La-Cite-Hotel.h459.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C43.20723%2C2.36966&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=8-MZzmXTZwlR-A03GaE5oO_i3RY=) 18, Rue Camille Saint-Saens, Carcassonne, Aude, 11000 #### What's nearby - Le Musée de la Torture de Carcassone - 6 min walk - 0.4 miles - Château Comtal - 6 min walk - 0.4 miles - Basilica of Saint-Nazaire - 8 min walk - 0.4 miles - Narbonnaise Gate - 8 min walk - 0.5 miles - Aude Gate - 11 min walk - 0.6 miles #### Getting around - Carcassonne Station - 9 min drive - Carcassonne (CCF-Pays Cathare) - 17 min drive #### Restaurants - ‪La Demeure Du Cassoulet - ‬7 min walk - ‪La Girouette - ‬6 min walk - ‪Le Senechal - ‬7 min walk - ‪La Taverne du Chateau - ‬6 min walk - ‪Le Trouvère - ‬6 min walk ## About this property ### Mercure Carcassonne la Cite Hotel Upscale hotel near Château Comtal Located close to Le Musée de la Torture de Carcassone and Narbonnaise Gate, Mercure Carcassonne la Cite Hotel provides a poolside bar, a terrace and a garden. The on-site local cuisine restaurant, La Table de l'Olivier, offers breakfast, lunch, dinner and children's meals. Stay connected with free in-room WiFi, and guests can find other amenities, such as dry cleaning/laundry services and a bar. You'll also find perks such as: - A seasonal outdoor pool, along with sunloungers and pool umbrellas - Free self-parking - Buffet breakfast (surcharge), an electric car charging station and smoke-free property - Meeting rooms, a lift and a front desk safe - Guest reviews say great things about the helpful staff Room features All 80 rooms offer comforts such as air conditioning, in addition to perks such as free WiFi and safes. More conveniences in all rooms include: - Recycling, LED light bulbs and eco-friendly cleaning products - Eco-friendly toiletries and hairdryers - TVs with satellite channels - Electric kettles, daily housekeeping and desks ## Similar properties ![Lobby lounge](https://images.trvl-media.com/lodging/1000000/20000/14900/14845/2e6c1320.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hôtel Le Donjon - Coeur de la Cité Médiévale City of Carcassonne - Pet-friendly - Free WiFi - Restaurant - Air conditioning 9.0 Wonderful 1,006 reviews £97 includes taxes & fees 4 Nov - 5 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-04&endDate=2025-11-05&selected=14845&PinnedHotelID=14845&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/49000000/48810000/48806000/48805980/f52e20cc.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### SOWELL COLLECTION Hôtel du Roi & SPA Carcassonne - Pool - Spa - Pet-friendly - Free WiFi 8.8 Excellent 490 reviews £73 includes taxes & fees 15 Oct - 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6 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-05&endDate=2025-11-06&selected=21722825&PinnedHotelID=21722825&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/4000000/3730000/3729900/3729883/18b7f1e1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Campanile Carcassonne Est La Cite Carcassonne - Pool - Pet-friendly - Parking included - Free WiFi 8.6 Excellent 1,003 reviews £56 includes taxes & fees 1 Nov - 2 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=3729883&PinnedHotelID=3729883&HadPinnedHotel=true®ionId=-1&adults=2) ![Courtyard](https://images.trvl-media.com/lodging/8000000/7670000/7662600/7662558/28d5cd9e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Pont Levis Hôtel By Franck Putelat Carcassonne - Pool - Pet-friendly - Free WiFi - Air conditioning 9.4 Exceptional 171 reviews £121 includes taxes & fees 6 Nov - 7 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-06&endDate=2025-11-07&selected=7662558&PinnedHotelID=7662558&HadPinnedHotel=true®ionId=-1&adults=2) ![Seasonal outdoor pool, open 8:00 AM to 8:00 PM, pool umbrellas](https://images.trvl-media.com/lodging/1000000/440000/438500/438449/4f67a1a2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel de la Cité Carcassonne - MGallery Collection City of Carcassonne - Pool - Spa - Pet-friendly - Free WiFi 9.4 Exceptional 833 reviews £230 includes taxes & fees 5 Nov - 6 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-05&endDate=2025-11-06&selected=438449&PinnedHotelID=438449&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Electric car charging station on site - Free uncovered self parking on site - Free RV/bus/lorry parking on site - Wheelchair-accessible parking available ### Food and drink - Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; EUR 18 per person - A bar/lounge - A poolside bar - A restaurant ### Restaurants on site - La Table de l'Olivier ### Things to do - Gym - Seasonal outdoor pool - TV in common areas ### Family friendly - Seasonal outdoor pool - Soundproofed rooms ### Conveniences - 24-hour front desk - Luggage storage - Safe at front desk - Water dispenser ### Guest services - Change of bedsheets (on request) - Change of towels on request - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff ### Business services - 3 meeting rooms ### Outdoors - Garden - Pool loungers - Pool umbrellas - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Wheelchair accessible (may have limitations) - Wheelchair-accessible parking - Wheelchair-accessible public bathroom - Wheelchair-accessible registration desk ### More - 1 building - 3 floors - At least 10% of profits reinvested in community and sustainability - At least 80% lighting from LEDs - At least 80% of food locally-sourced - At least 80% organic food - Banquet hall - Biodegradable coffee stirrers available - Biodegradable drinking straws available - Comprehensive food waste policy - Comprehensive recycling policy - Double-glazed windows - Humane treatment of captive wild animals - Local culture and ecosystem education - No plastic coffee stirrers - No plastic drinking straws - No plastic soft drink bottles - Reusable cups - Reusable tableware - Smoke-free property - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Hair dryer - Towels provided ### Entertainment - TV with satellite channels ### Food and drink - Coffee/tea maker - Electric kettle - Limited room service ### More - Air conditioning (climate-controlled) - Bulk dispensers for toiletries - Cleaning products are eco-friendly - Desk - Eco-friendly toiletries - Energy-saving switches in guestrooms - Iron/ironing board on request - LED lighting - Phone - Recycling - Safe - Soundproofed rooms - Water-efficient showers ## Policies ### Check-in Check-in start time: 4:00 PM; check-in end time: midnight Contactless check-in and check-out are available Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before noon Contactless check-out Late check-out fee: EUR 40 ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of EUR 10 per pet, per day Service animals are welcome, and are exempt from fees ### Children and extra beds Children are welcome 2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available. ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: EUR 2.89 per person, per night. This tax does not apply to children under 18 years of age. We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: from approximately EUR 18 per person - Pet fee: EUR 10 per pet, per day - Service animals are exempt from fees - Late check-out fee: EUR 40 The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards, ANCV Cheques-vacances and cash Cashless transactions are available Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and window guards This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) Property Registration Number FR27384824322 If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation The seasonal pool will be open from June to September Pool access available from 9:00 AM to 8:30 PM Children under 12 years old are not allowed in the swimming pool without adult supervision ### National rating This property has received its official star rating from the French Tourism Development Agency, ATOUT France. ### Property is also known as Mercure Carcassonne Cite Hotel Mercure Cite Hotel Mercure Carcassonne Porte Cite Hotel Mercure Porte Cite Hotel Mercure Carcassonne Porte Cite Mercure Porte Cite Mercure Carcassonne Porte De La Cite Hotel Mercure Carcassonne La Cite Mercure Carcassonne La Cité Mercure Carcassonne la Cite Hotel Hotel Mercure Carcassonne la Cite Hotel Carcassonne Mercure Carcassonne la Cite Hotel Hotel Carcassonne ## Frequently asked questions ### Does Mercure Carcassonne la Cite Hotel have a pool? > Yes, this property has a seasonal outdoor pool. Pool access is from 9:00 AM to 8:30 PM. ### How much does it cost to stay at Mercure Carcassonne la Cite Hotel? > As of 8 Oct 2025, prices found for a 1-night stay for 2 adults at Mercure Carcassonne la Cite Hotel on 1 Nov 2025 start from £98.18, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Carcassonne-Hotels-Mercure-Carcassonne-La-Cite-Hotel.h459.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Mercure Carcassonne la Cite Hotel pet-friendly? > Yes, pets are allowed at this property. There's a fee of EUR 10 per pet, per day. Service animals are exempt from fees. ### How much is parking at Mercure Carcassonne la Cite Hotel? > Self-parking is free at this property. ### What time is check-in at Mercure Carcassonne la Cite Hotel? > Check-in start time: 4:00 PM; check-in end time: midnight. Late check-in is available during limited hours. ### What time is check-out at Mercure Carcassonne la Cite Hotel? > Checkout is at noon. Late checkout is available for EUR 40. ### Where is Mercure Carcassonne la Cite Hotel located? > Located in the heart of Carcassonne, this hotel is within a 5-minute walk of Château Comtal and Narbonnaise Gate. Le Musée de la Torture de Carcassone and Aude Gate are also within 10 minutes. Carcassonne Station is 27 minutes by foot. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Mercure Carcassonne la Cite Hotel Reviews 9.4 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 182 8 - Good 59 6 - Okay 13 4 - Poor 4 2 - Terrible 0 ### 9.4/10 Cleanliness ### 9.4/10 Staff & service ### 8.8/10 Amenities ### 9.2/10 Property conditions & facilities ### 9.0/10 Eco-friendliness ### 10/10 Excellent #### Chris 26 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great hotel, good rooms, ideal location for Carcassone visit as only a 5 min walk to the entrance of the walled city. ![](https://a.travel-assets.com/ugc/hotel-reviews/7c996e23-cc3d-4998-b334-9d0056294769-1758876032535.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/992c14e5-ec3e-4bfd-a9d8-bf44c876a2b6-1758876032944.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/036182f2-10af-4298-93fd-0b9e459d808b-1758876031525.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/941ce653-b7ca-48a9-afc3-44d290e99c14-1758876031223.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Chris Stayed 1 night in Sep 2025 ### 10/10 Excellent #### William 25 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Lovely quiet hotel just yards from the battlements of Carcassonne. Plenty of secure parking. ##### William Stayed 2 nights in Sep 2025 ### 8/10 Good #### Rhian 17 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Lovely hotel and lovely stay ##### Rhian Stayed 3 nights in Aug 2025 ### 10/10 Excellent #### Valerie 9 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Location is great. Convenient to the cite Breakfast was excellent. Staff friendly and helpful. Would stay again ##### Valerie Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Darvin 6 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities By far this was our best stay out of the whole trip, I felt so welcome by the staff, pool was nice, clean room, breakfast was amazing and even got some food to bring back to my little one. ##### Darvin Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Rhonda 28 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Lovely room, lovely hotel. Walking distance from the Medieval city. We really enjoyed the “American breakfast”with eggs, bacon, fruit and yogurt, plus all of the French sweet breads. Wish we had more time to stay at this lovely hotel! ##### Rhonda Stayed 1 night in Sep 2025 ### 8/10 Good #### Freydoun 16 Jul 2025 Liked: Cleanliness, amenities, property conditions & facilities Great location,clean property, easy parking, helpful staff ##### Freydoun Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Benjamin 8 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities Clean rooms, very well located, just a few minutes walk away from the entrance to the medieval city. The outdoor area was particularly nice. ##### Benjamin Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Marcus 27 May 2025 Liked: Cleanliness, amenities, property conditions & facilities A great stay, very comfortable and a great location ##### Marcus Stayed 1 night in May 2025 ### 10/10 Excellent #### Mel 22 Jun 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Fantastic hotel. And only 5 mins walk away from the old city. ##### Mel Stayed 1 night in Jun 2025 ### 8/10 Good #### Philip 25 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Enjoyed our stay ##### Philip Stayed 2 nights in Mar 2025 ### 8/10 Good #### Chris 7 Jul 2025 Liked: Cleanliness, amenities, property conditions & facilities Great location for visiting Carcassone, food options were limited ##### Chris Stayed 3 nights in Jun 2025 ### 8/10 Good #### STUART 24 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort The reception staff are very good on check in ##### STUART Stayed 3 nights in Jun 2025 ### 10/10 Excellent #### Siegfried 11 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities Everthing ok, the rooms, breakfast, Pool top. ##### Siegfried Stayed 1 night in Jun 2025 ### 10/10 Excellent #### paul 30 Jun 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Fab hotel, 10 min walk to Carcassonne Le Cite, warm friendly staff, excellent facilities, nice restaurant, outdoor pool with pool bar, food and drink priced at around the same as Le Cite, i would definitely stay here again. ![](https://a.travel-assets.com/ugc/hotel-reviews/9eb0f1c5-78e3-49da-b1cb-65fc0b351f2a-1751278881683.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/89b08d46-fcae-41f4-98e2-698d7dce73fd-1751278881301.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/12a85188-201c-4879-9395-c5ec13052266-1751278881264.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### paul Stayed 3 nights in Jun 2025 ### 10/10 Excellent #### Gregory 3 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Close to the castle. They supply filtered water in bottles because it gets used to local tap water. Lots of walking and steps up and down if you go on the ramparts all the way around the castle. .Enjoyed the evening light show taking place only on the part of the ramparts. Had a great dinner in Auberge de Lices. ##### Gregory Stayed 1 night in Aug 2025 ### 8/10 Good #### Suzanne 19 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities This hotel is perfect for access to the fortified village and castle and within walking distance of the town . Reception staff were helpful and friendly . Car parking is tight, the hotel takes no responsibility if your car is parked in , as ours almost was ! ##### Suzanne Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Jamie 13 Jan 2025 Liked: Cleanliness, staff & service, property conditions & facilities Our family with small children had a great stay. Clean, comfortable, spacious rooms and an excellent breakfast. ##### Jamie Stayed 1 night in Jan 2025 ### 6/10 Okay #### Amal 22 Jun 2025 Disliked: Cleanliness, amenities Excellent location. Friendly staff. Restaurant needs training in hospitality. Room had bugs and tile grout in bathroom was not clean. ##### Amal Stayed 3 nights in Jun 2025 ### 8/10 Good #### Clare 4 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### perfect location for La Cité Comfortable hotel in excellent location. Staff very attentive and friendly. Dinner in the restaurant was lovely. Excellent choices for buffet breakfast. ##### Clare Stayed 3 nights in Mar 2025 ### 10/10 Excellent #### David 15 Jul 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Fabulous hotel and great location in a beautiful place. ##### David Stayed 1 night in Jul 2024 ### 8/10 Good #### Neill 27 Jun 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent location. Everything good. Very hot weather and AC struggled. Otherwise 10 ![](https://a.travel-assets.com/ugc/hotel-reviews/8ab2364f-8730-4ceb-a364-eed8974a77f7-1751046734926.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Neill Stayed 3 nights in Jun 2025 ### 10/10 Excellent #### Karen 18 Jun 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Just book it! This is a lovely property, right at the foot of la Cite. It has a charming garden, patio and pool; and an excellent breakfast buffet. A little gem. The view out the window was stunning at every hour. The light here, whether at sunrise, mid-day or sunset, is stunning. In the morning and evening the temperature here is cool and feels delightful. Truly a beautiful spot. ##### Karen Stayed 1 night in Jun 2025 ### 10/10 Excellent #### John 9 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Staff very friendly and helpful. Greeted as entered. Desk personnel were patient and efficient. ##### John Stayed 2 nights in Apr 2025 ### 8/10 Good #### Carolina 7 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities The AC is not working well, which impacted the quality of our nights. ##### Carolina Stayed 2 nights in Jul 2025 ## Expedia's Latest Trends ### Hotels > [ibis Saint Nazaire Trignac](https://www.expedia.co.uk/Trignac-Hotels-Ibis-Saint-Nazaire-Trignac.h24685.Hotel-Information) > > [Camping de Pujol](https://www.expedia.co.uk/Argeles-Sur-Mer-Hotels-CAMPING-DE-PUJOL.h51650728.Hotel-Information) > > [Le Pressoir](https://www.expedia.co.uk/Saint-Chinian-Hotels-Le-Pressoir.h4801090.Hotel-Information) > > [2 The Courtyard 4 Star Vineyard Gite](https://www.expedia.co.uk/Puisseguin-Hotels-AS-Seen-ON-Channel-4-A-NEW-Life-IN-THE-SUN.h35165606.Hotel-Information) > > [Hôtel ALBA](https://www.expedia.co.uk/Lourdes-Hotels-Hotel-ALBA.h860535.Hotel-Information) > > [Le Boudoir](https://www.expedia.co.uk/Lectoure-Hotels-Le-Boudoir.h26785263.Hotel-Information) > > [Hotel Roissy Lourdes](https://www.expedia.co.uk/Lourdes-Hotels-Hotel-Roissy-Lourdes.h901141.Hotel-Information) > > [Camping Le Pin Parasol](https://www.expedia.co.uk/Beziers-Hotels-Camping-Le-Pin-Parasol.h25789623.Hotel-Information) > > [Hôtel De Bastard](https://www.expedia.co.uk/Lectoure-Hotels-Hotel-De-Bastard.h5020884.Hotel-Information) > > [Hotel de la Cité Carcassonne - MGallery Collection](https://www.expedia.co.uk/Carcassonne-Hotels-Hotel-De-La-Cite-Carcassonne-MGallery-Collection.h438449.Hotel-Information) > > [Royal Champagne Hôtel & Spa](https://www.expedia.co.uk/Champillon-Hotels-Royal-Champagne-Hotel-Spa.h536057.Hotel-Information) > > [Hôtel Beau Site](https://www.expedia.co.uk/Lourdes-Hotels-Hotel-Beau-Site.h860534.Hotel-Information) > > [Whaka Lodge](https://www.expedia.co.uk/Seissan-Hotels-Whaka-Lodge.h60366351.Hotel-Information) > > [Villa 5* Gard | Heated Pool, Absolute Peace, Private Garden - La Cèzenole](https://www.expedia.co.uk/Mejannes-Le-Clap-Hotels-Villa-4-Heated-Pool-Holiday-Home-In-Gard.h18954635.Hotel-Information) > > [Hotel Eliseo](https://www.expedia.co.uk/Lourdes-Hotels-Hotel-Eliseo.h1289209.Hotel-Information) > > [Hotel Mediterranee](https://www.expedia.co.uk/Lourdes-Hotels-Hotel-Mediterranee.h788412.Hotel-Information) > > [CHALET GRAND PARADIS, comfort, refinement, 7 bedrooms, cinema, SPA, near center](https://www.expedia.co.uk/Megeve-Hotels-CHALET-GRAND-PARADIS.h45821662.Hotel-Information) > > [Gite in Normandy with private and heated swimming pool.](https://www.expedia.co.uk/Bacqueville-En-Caux-Hotels-Gite-In-Normandy-With-Private-And-Heated-Swimming-Pool.h33471016.Hotel-Information) > > [Résidence Club mmv le Hameau des Airelles](https://www.expedia.co.uk/Montgenevre-Hotels-Residence-Club-Mmv-Le-Hameau-Des-Airelles.h6783755.Hotel-Information) > > [L'Acquale](https://www.expedia.co.uk/Calvi-Hotels-LACQUALE.h35280665.Hotel-Information) > > [Village Castigno - Wine hotel & resort](https://www.expedia.co.uk/Assignan-Hotels-Village-Castigno-Wine-Hotel-Resort.h25039077.Hotel-Information) > > [4 The Courtyard 4 Star Vineyard Gite](https://www.expedia.co.uk/Puisseguin-Hotels-AS-Seen-ON-Channel-4-A-NEW-Life-IN-THE-SUN.h35205556.Hotel-Information) > > [MGM Hôtels & Résidences – Résidence Chalets Éléna](https://www.expedia.co.uk/Les-Houches-Hotels-Les-Chalets-Elena.h26747360.Hotel-Information) > > [Hôtel Le Donjon - Coeur de la Cité Médiévale](https://www.expedia.co.uk/Carcassonne-Hotels-Hotel-Le-Donjon-Coeur-De-La-Cite-Medievale.h14845.Hotel-Information) > > [Hôtel Port Marine - Sète](https://www.expedia.co.uk/Montpellier-Hotels-Hotel-Port-Marine-Sete.h1584237.Hotel-Information) > > [Hotel La Solitude](https://www.expedia.co.uk/Lourdes-Hotels-Hotel-La-Solitude.h1367369.Hotel-Information) > > [ZeroNeuf B&B](https://www.expedia.co.uk/Gaudies-Hotels-ZeroNeuf-BB.h33313001.Hotel-Information) > > [Hotel Padoue](https://www.expedia.co.uk/Lourdes-Hotels-Hotel-Padoue.h2543215.Hotel-Information) > > [Au Coeur du Village](https://www.expedia.co.uk/La-Clusaz-Hotels-Au-Coeur-Du-Village.h3934412.Hotel-Information) > > [Garden & City Cauterets Balneo](https://www.expedia.co.uk/Cauterets-Hotels-Garden-City-Cauterets-Balneo.h1237273.Hotel-Information)