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Expedia-verified reviews
Very good!
4.2 of 5 guest rating
Room type Options Nightly price Book
Privilege Room, One Big Bed
1 Double Bed and 1 Double Sofa Bed
Room sleeps 4 guests
(up to 2 children)
Select dates to see price
Other room types
Privilege, Superior Room
1 Single Bed and 1 Double Sofa Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Classic Room
1 Single Bed
Room sleeps 2 guests
Select dates to see price
Classic Room
1 Double Bed
Room sleeps 2 guests
Select dates to see price

Get an overview of this hotel
Romantic hotel with restaurant and outdoor pool

Popular property highlights

Free self parking
Free WiFi
Pets allowed
Restaurant
Outdoor pool

Location

Located in the heart of Carcassonne, this romantic hotel is within a 5-minute walk of Chateau Comtal and Narbonnaise Gate. Medieval City of Carcassonne and Aude Gate are also within 10 minutes. Carcassonne Station is 27 minutes by foot.

Hotel features

A restaurant, an outdoor pool and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a seasonal outdoor pool, a business centre and dry cleaning are on-site.

Room amenities

All 80 soundproofed rooms feature free WiFi and room service. For a bit of entertainment, TVs come with satellite channels, and guests will also find coffee/tea makers and free newspapers.

Languages Spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A business centre is on-site at this 4-star property.

A computer station is located on-site and wireless Internet access is complimentary. 3 meeting rooms are available. This business-friendly hotel also offers an outdoor pool, a terrace and tour or ticket assistance. On-site self-parking is complimentary.

Mercure Carcassonne la Cite Hotel is a smoke-free property.

  • Express check-in
  • Bar/lounge
  • Lift
  • 24-hour front desk
  • Business centre
  • Restaurant
  • Tours/ticket assistance
  • Free self parking
  • Dry cleaning/laundry service
  • Pool sunloungers
  • Free WiFi
  • Outdoor pool 1
  • Computer station
  • Smoke-free property
  • Outdoor seasonal pool
  • Safe-deposit box at front desk
  • Number of meeting rooms - 3
  • Terrace
  • Luggage storage
  • Breakfast available (surcharge)
  • Pool umbrellas
  • Laundry facilities
  • Total number of rooms - 80
  • Television in common areas
  • Number of floors - 3
  • Number of buildings/towers - 1
  • Garden
  • Multilingual staff
  • Fireplace in lobby
  • Free newspapers in lobby

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages Spoken

  • English
  • French
  • Spanish

Parking

Free self parking

Room Amenities

Mercure Carcassonne la Cite Hotel offers 80 forms of air-conditioned accommodation with a safe and free newspapers. Televisions come with satellite channels. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. Housekeeping is provided on a daily basis.

  • Free newspaper
  • Air conditioning
  • Free WiFi
  • Coffee/tea maker
  • Daily housekeeping
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Phone
  • Towels provided
  • Desk
  • In-room climate control (air conditioning)
  • Hair dryer
  • In-room safe
  • Room service (limited hours)
  • Television
  • Satellite TV service

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.

La Vicomte – This restaurant specialises in local cuisine and serves breakfast, lunch and dinner. A children's menu is available.

Room service (during limited hours) is available.

Nearby Things to Do

Recreational amenities at the hotel include an outdoor pool.

Children aged under 12 years old are not allowed in the swimming pool without adult supervision.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

Check-in time starts at 3 PM

Check-in time ends at midnight

Minimum check-in age is 18

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Pets

  • Pets are allowed for an extra charge of EUR 10 per pet, per day.

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Guests must contact this property in advance to reserve cots/infant beds.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Guests must contact this property in advance to reserve cots/infant beds.

Only service animals are allowed

Debit cards not accepted

No rollaway/extra beds available

Number of children who can stay for free – 2

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.98 per person, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: EUR 15 per person (approximately)
  • Pet fee: EUR 10 per pet, per day
  • Late check-out fee: EUR 40 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Mercure Carcassonne Cite Hotel
  • Mercure Cite Hotel
  • Mercure Carcassonne Porte Cite Hotel
  • Mercure Porte Cite Hotel
  • Mercure Carcassonne Porte Cite
  • Mercure Porte Cite
  • Mercure Carcassonne Porte De La Cite Hotel
  • Mercure Carcassonne La Cite
  • Mercure Carcassonne la Cite Hotel Hotel
  • Mercure Carcassonne la Cite Hotel Carcassonne
  • Mercure Carcassonne la Cite Hotel Hotel Carcassonne

We should mention

The seasonal pool will be open from June to September.

Pool access available from 9:00 AM to 8:30 PM

Up to 2 children aged 12 years old and younger stay for free when occupying the parent or guardian's room, using existing bedding.

National Rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

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