Title: Hotel de la Cité Carcassonne - MGallery Collection Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel de la Cité Carcassonne - MGallery Collection Luxury hotel with winery and full-service spa ![Seasonal outdoor pool, open 8:00 AM to 8:00 PM, pool umbrellas](https://images.trvl-media.com/lodging/1000000/440000/438500/438449/4f67a1a2.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Meeting facility](https://images.trvl-media.com/lodging/1000000/440000/438500/438449/3ba0a37c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Junior Suite, 1 King Bed with Sofa bed | Premium bedding, pillow-top beds, minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/440000/438500/438449/019c232d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Breakfast, lunch, dinner served; French cuisine ](https://images.trvl-media.com/lodging/1000000/440000/438500/438449/926ef21f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/1000000/440000/438500/438449/3a4c1f06.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel de la Cite Carcassonne - MGallery Collection is in the medieval city. Guests can sample wines from the winery, enjoy Ayurvedic spa treatments, and dine at La Barbacane 1 étoile restaurant. The property offers free in-room WiFi and on-site shopping. VIP Access 9.4 Exceptional ## Popular amenities - - - - Bar - Parking available - Pet-friendly £223 includes taxes & fees 14 Dec - 15 Dec VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.co.uk/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Dec 1 - Dec 2](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-01&endDate=2025-12-02&selected=438449&PinnedHotelID=438449&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-01&endDate=2025-12-02&selected=438449&PinnedHotelID=438449&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec 2 - Dec 3](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-02&endDate=2025-12-03&selected=438449&PinnedHotelID=438449&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-02&endDate=2025-12-03&selected=438449&PinnedHotelID=438449&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec 5 - Dec 7](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=438449&PinnedHotelID=438449&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=438449&PinnedHotelID=438449&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec 12 - Dec 14](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-12&endDate=2025-12-14&selected=438449&PinnedHotelID=438449&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-12&endDate=2025-12-14&selected=438449&PinnedHotelID=438449&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 8 of 8 rooms ![Premium bedding, pillow-top beds, minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/440000/438500/438449/424d4e3f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Room, 1 King Bed, City View 9.8 Exceptional 31 reviews ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Connecting rooms available Free cots/infant beds Flat-screen TV Pillow menu - 215 sq ft - City view - Sleeps 2 - 1 King Bed ![Superior Room overlooking the gardens and ramparts - a king-size bed | Premium bedding, pillow-top beds, minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/440000/438500/438449/023aa6a6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room overlooking the gardens and ramparts - a king-size bed 9.6 Exceptional 10 reviews ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Connecting rooms available Free cots/infant beds Flat-screen TV Pillow menu - 215 sq ft - Sleeps 2 - 1 King Bed ![Junior Suite, 1 King Bed with Sofa bed | Premium bedding, pillow-top beds, minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/440000/438500/438449/ee0502e9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, 1 King Bed with Sofa bed ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Connecting rooms available Free cots/infant beds Flat-screen TV Pillow menu - Sleeps 2 - 1 King Bed and 1 Double Sofa Bed ![Suite, 1 Double Bed, Terrace | Premium bedding, pillow-top beds, minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/440000/438500/438449/36fc3cf7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 Double Bed, Terrace ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Connecting rooms available Free cots/infant beds Flat-screen TV Pillow menu - Sleeps 2 - 1 Double Bed ![Superior Room, 1 Queen Bed, Terrace, Garden View | Premium bedding, pillow-top beds, minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/440000/438500/438449/f74ce15d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 1 Queen Bed, Terrace, Garden View ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Connecting rooms available Free cots/infant beds Flat-screen TV Pillow menu - Sleeps 2 - 1 Queen Bed ![Family Room, Multiple Beds | Premium bedding, pillow-top beds, minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/440000/438500/438449/71af354a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room, Multiple Beds 10.0 Exceptional 1 review ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Connecting rooms available Free cots/infant beds Flat-screen TV Pillow menu - Sleeps 4 - 1 Double Bed and 2 Single Beds ![Premium bedding, pillow-top beds, minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/440000/438500/438449/7ad53b83.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 King Bed ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Connecting rooms available Free cots/infant beds Flat-screen TV Pillow menu - Sleeps 2 - 1 King Bed ### Standard Room, 1 Double Bed ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Connecting rooms available Free cots/infant beds Flat-screen TV Pillow menu - Sleeps 2 - 1 Double Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCarcassonne-Hotels-Hotel-De-La-Cite-Carcassonne-MGallery-Collection.h438449.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCarcassonne-Hotels-Hotel-De-La-Cite-Carcassonne-MGallery-Collection.h438449.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C43.20528%2C2.36322&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=0J8xSt7QYxx9-k_lwFS6MqH3N2k=) Place Auguste Pierre Pont, Carcassonne, Aude, 11000 #### What's nearby - Historic Fortified City of Carcassonne - 1 min walk - 0.0 miles - Basilica of St. Nazaire and St. Celse - 1 min walk - 0.0 miles - Aude Gate - 2 min walk - 0.1 miles - Château Comtal - 3 min walk - 0.2 miles - Narbonnaise Gate - 3 min walk - 0.2 miles #### Getting around - Carcassonne Station - 9 min drive - Carcassonne (CCF-Pays Cathare) - 15 min drive #### Restaurants - ‪La Girouette - ‬4 min walk - ‪Bar Restaurant le Sénéchal - ‬3 min walk - ‪Comte Roger - ‬1 min walk - ‪La Taverne du Chateau - ‬3 min walk - ‪Le Trouvère - ‬3 min walk ## About this property ### Hotel de la Cité Carcassonne - MGallery Collection Luxury hotel located in City of Carcassonne You can look forward to an attached winery, a poolside bar and a terrace at Hotel de la Cité Carcassonne - MGallery Collection. Active travellers can enjoy cycling at this hotel. Treat yourself to a manicure/pedicure, a body treatment or a facial at the on-site spa. The on-site French cuisine fine-dining restaurant, La Barbacane 1 étoile, offers breakfast, lunch and dinner. Stay connected with free in-room WiFi, with a speed of 25+ Mbps, and guests can find other amenities, such as shopping on-site and a garden. You'll also enjoy perks such as: - Swimming pool, along with sunloungers and pool umbrellas - Buffet breakfast (surcharge), bike hire and valet parking (surcharge) - An electric car charging station, a seasonal outdoor pool and babysitting (surcharge) - A lift, a porter/bellboy and a 24-hour front desk - Guest reviews give top marks for the helpful staff Room features All 59 individually furnished rooms feature comforts, such as 24-hour room service and premium bedding, as well as perks, such as pillow menus and air conditioning. Other amenities include: - Recycling, LED light bulbs and eco-friendly cleaning products - Eco-friendly toiletries, baths or showers and hairdryers - 42-inch flat-screen TVs with cable channels - Free infant beds, electric kettles and daily housekeeping ### Awards and affiliations The property is a member of Historic Hotels of the World. ## Similar properties ![Lobby lounge](https://images.trvl-media.com/lodging/1000000/20000/14900/14845/2e6c1320.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hôtel Le Donjon - Coeur de la Cité Médiévale City of Carcassonne - Pet-friendly - Free WiFi - Restaurant - Air conditioning 9.0 Wonderful 1,008 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-15&endDate=2025-12-16&selected=14845&PinnedHotelID=14845&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/49000000/48810000/48806000/48805980/f52e20cc.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### SOWELL COLLECTION Hôtel du Roi & SPA Carcassonne - 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12 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-11&endDate=2025-12-12&selected=7662558&PinnedHotelID=7662558&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, pool loungers](https://images.trvl-media.com/lodging/5000000/4330000/4322800/4322726/9e86d83f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hôtel Montmorency Carcassonne - Pool - Hot tub - Spa - Pet-friendly 8.6 Excellent 578 reviews £55 includes taxes & fees 4 Dec - 5 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-04&endDate=2025-12-05&selected=4322726&PinnedHotelID=4322726&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/77000000/76730000/76722600/76722576/0cd414d2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Le Meez Carcassonne - Pool - Spa - Pet-friendly - Parking included 9.6 Exceptional 57 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-15&endDate=2025-12-16&selected=76722576&PinnedHotelID=76722576&HadPinnedHotel=true®ionId=-1&adults=2) ![Daily buffet breakfast (EUR 18 per person)](https://images.trvl-media.com/lodging/1000000/560000/558400/558308/47b353ff.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Tribe Carcassonne Carcassonne - Pool - Pet-friendly - Free WiFi - Restaurant 8.4 Very good 1,004 reviews £60 includes taxes & fees 3 Dec - 4 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-03&endDate=2025-12-04&selected=558308&PinnedHotelID=558308&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 25+ Mbps - Available in some public areas: Free WiFi ### Parking and transport - Electric car charging station on site - Uncovered valet parking on site (EUR 30 per night; includes in/out privileges) - Limited on-site parking - Wheelchair-accessible parking available ### Food and drink - Daily buffet breakfast available 7 AM to 10:00 AM for a fee: EUR 30 for adults and EUR 15 for children - A bar/lounge - A poolside bar - A restaurant - Snack bar/deli ### Restaurants on site - Bar Blbliothèque - La Barbacane 1 étoile ### Things to do - Bicycle rentals - Full-service spa - Library - Seasonal outdoor pool - Shopping - Steam room - Winery ### Family friendly - Babysitting (surcharge) - In-room cot - Laundry facilities - Seasonal outdoor pool - Snack bar/deli - Soundproofed rooms ### Conveniences - 24-hour front desk - ATM - Gift shop/newsstand - Laundry facilities - Luggage storage - Safe at front desk - Water dispenser ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance - Turndown service - Wedding services ### Business services - Business centre - Conference centre - Meeting rooms ### Outdoors - Garden - Pool loungers - Pool umbrellas - Terrace - Vegetable garden ### Full-service spa - 2 treatment rooms - Aromatherapy - Ayurvedic treatments - Body scrubs - Body wraps - Deep-tissue massages - Facials - Manicures/pedicures - Prenatal massages - Spa open daily - Steam room - Swedish massages - Turkish bath ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Stair-free path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible concierge desk - Wheelchair-accessible lounge - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible public bathroom - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant ### More - 2 floors - At least 80% lighting from LEDs - Banquet hall - Biodegradable coffee stirrers available - Biodegradable drinking straws available - Built in 1909 - Designated smoking areas (fines apply) - Local artist showcase - Local culture and ecosystem education - Locally-owned and organised tours and activities - No plastic coffee stirrers - No plastic drinking straws - No plastic soft drink bottles - No plastic water bottles - Reusable cups - Reusable tableware - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options ## Room amenities ### Bedroom - Blackout drapes - Free cot - Pillow menu - Pillowtop mattress - Premium bedding ### Bathroom - Bathtub or shower - Dressing gowns - Hair dryer - Slippers - Towels provided ### Entertainment - 42-inch flat-screen TV with cable channels ### Food and drink - 24-hour room service - Coffee/tea maker - Electric kettle - Free bottled water - Minibar ### More - Air conditioning (climate-controlled) - Cleaning products are eco-friendly - Connecting rooms available - Desk - Eco-friendly toiletries - Energy-saving switches in guestrooms - Individual decor - Individual furnishings - LED lighting - Phone - Recycling - Safe - Soundproofed rooms - Water-efficient showers ## Policies ### Check-in Check-in start time: 4 PM; check-in end time: midnight Minimum check-in age - 18 ### Check-out Check-out before noon Contactless check-out ### Special check-in instructions Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of EUR 20 per pet, per night Service animals are welcome, and are exempt from fees Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation Food and water bowls are available ### Children and extra beds Children are welcome Rollaway/extra beds are available for EUR 80.0 per night. Free cots are available on request at the property ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: EUR 3.50 per person, per night. This tax does not apply to children under 18 years of age. We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: from approximately EUR 30 for adults and from EUR 15 for children - Valet parking fee: EUR 30 per night (in/out privileges) - Pet fee: EUR 20 per pet, per night - Service animals are exempt from fees - Rollaway bed fee: EUR 80.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash Cashless transactions are available Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) Property Registration Number FR0F532662145 If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation The seasonal pool will be open from June to September Pool access available from 8:00 AM to 8:00 PM Reservations are required for massage services, spa treatments and private bath/onsen; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation ### National rating This property has received its official star rating from the French Tourism Development Agency, ATOUT France. ### Property is also known as Cite MGallery Collection de la Cite Carcassonne MGallery Collection Hotel Cite Hotel Cite MGallery Collection Hotel de la Cite Carcassonne MGallery Collection Hotel Cite Carcassonne MGallery Collection Cite Carcassonne MGallery Collection De La Cite Carcassonne Hotel de la Cite Carcassonne - MGallery Collection Hotel Hotel de la Cite Carcassonne - MGallery Collection Carcassonne ## Frequently asked questions ### Does Hotel de la Cité Carcassonne - MGallery Collection have a pool? > Yes, this property has a seasonal outdoor pool. Pool access is from 8:00 AM to 8:00 PM. ### How much does it cost to stay at Hotel de la Cité Carcassonne - MGallery Collection? > As of 1 Dec 2025, prices found for a 1-night stay for 2 adults at Hotel de la Cité Carcassonne - MGallery Collection on 14 Dec 2025 start from £223.49, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Carcassonne-Hotels-Hotel-De-La-Cite-Carcassonne-MGallery-Collection.h438449.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Hotel de la Cité Carcassonne - MGallery Collection pet-friendly? > Yes, pets are allowed at this property. There's a fee of EUR 20 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details. ### How much is parking at Hotel de la Cité Carcassonne - MGallery Collection? > Valet parking is available for EUR 30 per night. Limited spots are available. ### What time is check-in at Hotel de la Cité Carcassonne - MGallery Collection? > Check-in start time: 4 PM; check-in end time: midnight. ### What time is check-out at Hotel de la Cité Carcassonne - MGallery Collection? > Checkout is at noon. ### Where is Hotel de la Cité Carcassonne - MGallery Collection located? > Located in City of Carcassonne, this luxury hotel is steps away from Historic Fortified City of Carcassonne, Basilica of St. Nazaire and St. Celse and School Museum. Aude Gate and Museum of Chivalry, Arms & Archery are just steps away. Carcassonne Station is 27 minutes by foot. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Hotel de la Cité Carcassonne - MGallery Collection Reviews 9.4 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 657 8 - Good 125 6 - Okay 37 4 - Poor 17 2 - Terrible 10 ### 9.6/10 Cleanliness ### 9.4/10 Staff & service ### 9.2/10 Amenities ### 9.2/10 Property conditions & facilities ### 9.0/10 Eco-friendliness ### 10/10 Excellent #### Peter 15 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Clean room spacious staff amenities breakfast ##### Peter Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Harsh 3 Nov 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great for a short break! ![](https://a.travel-assets.com/ugc/hotel-reviews/d906df3b-c45d-4113-b892-b9eb14a5748d-1762154571502.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Harsh Stayed 4 nights in Oct 2025 ### 8/10 Good #### Stephanie 1 Sept 2025 Liked: Cleanliness, staff & service, amenities We had a nice stay in this hotel, the location is perfect in the old city. However, the rooms and hotel are a bit dated and need renovations. ##### Stephanie Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Natalie 5 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Amazing stay! ##### Natalie Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Even 7 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### More than fantastic! One of the best places we ever have stayed! ##### Even Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Steven 17 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities Great customer service ##### Steven Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Kathryn 8 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Magical place If you are planning to stay in Carcassonne, this hotel is a high recommend! It’s so magical to stay inside the city walls. ![](https://a.travel-assets.com/ugc/hotel-reviews/feff83d2-aee3-4fea-aa50-0938a1b44862-1754648391518.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Kathryn Stayed 2 nights in Jul 2025 ### 8/10 Good #### Robert 30 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Gorgeous little pool in the old town. What a gem. All the history, amazing location and a gorgeous little pool while staying in the old town, was a truly unique experience. Make sure you check out the display in the lounge of all the previous guests, including Churchill and Buster Keaton. ![](https://a.travel-assets.com/ugc/hotel-reviews/85e527cc-f75e-4c73-9c42-a93257ec0460-1756561237207.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Robert Stayed 3 nights in Jun 2025 ### 10/10 Excellent #### Trudy 12 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities A beautiful hotel inside the walled city of Carcassonne. Wished we’d added another night. To our stay. Comfortable beds and the breakfast was excellent. ##### Trudy Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Verified traveller 14 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Incredible The most beautiful and unique hotel I’ve stayed in. Absolutely fabulous stay. ##### Verified traveller Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Asif 25 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This is a phenomenal hotel and everything about it is five star. The staff go out of the way to make sure you have everything you need and nothing is too much for them. We ate at the Michelin starred restaurant and had the tasting menu which was fantastic. The staff went out of their way to make sure we were comfortable the next day and had a great experience. Highly recommend. ![](https://a.travel-assets.com/ugc/hotel-reviews/fad12794-8e44-4b3f-b95d-c270af9fe23a-1756141620518.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/d4c60800-655d-4f2c-8c0c-885a96e74ef7-1756141616097.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/bf3f3359-f93d-430f-ae3f-2683844be3db-1756141616439.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/344ebc9a-98f7-44e0-bd18-5aa208fbdcc2-1756141617987.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Asif Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Joanne 22 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities What a fantastic hotel! It's beautiful, the gardens and pool are lovely and all the staff were friendly and helpful. Room was large and airy, and the bed was very comfortable. Fantastic shower. Despite being next to the Basilica no noise got into the room, even when the bells rang! The food in La Barbacane was delicious. Excellent location, great as a base to explore Carcassonne on foot. ##### Joanne Stayed 3 nights in Aug 2025 ### 10/10 Excellent #### Mark 10 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities We very much enjoyed our 5 night stay. The location is spectacular. The hotel and grounds were beautiful. The staff were polite and very helpful. ##### Mark Stayed 5 nights in May 2025 ### 10/10 Excellent #### Mike 12 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities I had a fantastic stay! The room was spotless, the staff were incredibly friendly, and the spa services were top-notch. The experience at restaurant was amazing ![](https://a.travel-assets.com/ugc/hotel-reviews/031dd9e8-4aea-4b31-87e1-6f0fd2bd78fb-1749697113595.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/beb61d06-50d8-4048-b729-527f378cae74-1749697112507.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Mike Stayed 1 night in May 2025 ### 10/10 Excellent #### Jørgen 18 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Everything was absolutely wonderful. The only exception to that was a very arrogant sommelier at the restaurant at le cite.the waiters and the staff was amazing. Nina rummel ##### Jørgen Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Normand 28 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Amazing staff and service. Beautiful hotel. ##### Normand Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### Jo Ann 8 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities Wow this was a wonderful place to stay. Fantastic room, pool and outdoor bar area. In the heart of the old town. Excellent staff. Highly recommend!!! ##### Jo Ann Stayed 2 nights in May 2025 ### 10/10 Excellent #### Michelle 20 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities Charming "old world" hotel inside the medieval walled city. Front desk staff was extremely helpful. Enjoyed dinner at the hotel one night. Nice breakfast buffet. Loved sitting outside on the sofas with a cold glass of wine in the afternoon. ##### Michelle Stayed 1 night in May 2025 ### 10/10 Excellent #### Michael 24 Aug 2025 Liked: Property conditions & facilities . ##### Michael Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### daisy 8 Aug 2025 Liked: Staff & service, room comfort #### Expensive but would stay again. Lovely 4 nights. The room could have used a deep clean, the phone did not work properly in the room. We requested fresh towels as our room had not been cleaned and waited over an hour for them! I think the food/breakfast is too expensive for what you get. Due to these reasons I feel it is a bit overpriced. The pool area was lovely. The surroundings are fabulous and central location is perfect! ##### daisy Stayed 4 nights in Aug 2025 ### 10/10 Excellent #### Nancy 22 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Beautiful Hotel The Hotel de la Cite is a beautiful hotel filled with helpful and attentive staff! We loved our room overlooking the city! Thank you for a magical stay! ##### Nancy Stayed 5 nights in Apr 2025 ### 10/10 Excellent #### Stephen 27 May 2025 Liked: Cleanliness, amenities, property conditions & facilities Set in the medieval City with spectacular views from the hotel and a lovely private garden, this is a very opulent hotel. It might seem pricey but well worth the money. ##### Stephen Stayed 3 nights in May 2025 ### 10/10 Excellent #### Robert 5 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Expedia promises VIP Access perks but we never receive them. ![Balcony view Hotêl de la Cité](https://a.travel-assets.com/ugc/hotel-reviews/872e3def-d86b-4e56-b38e-ed990921e3f3-1757072827097.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Balcony view Hotêl de la Cité](https://a.travel-assets.com/ugc/hotel-reviews/9b8220f3-2adb-4027-8fc2-9a78e45c3b20-1757072823869.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Hotêl de la Cité](https://a.travel-assets.com/ugc/hotel-reviews/8847c6bc-8a2a-4387-8ef0-2cb097396dec-1757072824310.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Hotêl de la Cité](https://a.travel-assets.com/ugc/hotel-reviews/81f04712-667e-480a-81b2-d802ad7bb735-1757072812763.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Robert Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Gabriel 19 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel was amazing. We will be staying here again. ##### Gabriel Stayed 1 night in Dec 2024 ### 10/10 Excellent #### Vimish 7 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### One of a Kind A very special hotel with great service and a unique atmosphere. 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