Title: Hôtel du Château & Spa Gemology Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hôtel du Château & Spa Gemology Mediterranean hotel with full-service spa and steam room ![Restaurant](https://images.trvl-media.com/lodging/5000000/4460000/4457100/4457024/e1f84c07.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Indoor pool, seasonal outdoor pool, pool loungers](https://images.trvl-media.com/lodging/5000000/4460000/4457100/4457024/e20ff81d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Property entrance](https://images.trvl-media.com/lodging/5000000/4460000/4457100/4457024/562fa5dc.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Garden view](https://images.trvl-media.com/lodging/5000000/4460000/4457100/4457024/f87ad22e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior detail](https://images.trvl-media.com/lodging/5000000/4460000/4457100/4457024/5bca2887.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hôtel du Château & Spa Gemology offers a serene escape in Carcassonne. Guests relax on the sunny terrace or unwind with a massage at SPA GEMOLOGY. The upscale boutique hotel features an indoor pool and steam room, with staff receiving consistent praise from visitors seeking peace. 9.2 Wonderful ## Popular amenities - - - Hot tub - Bar - Pool - Room service ## Room options ### Check availability for these dates Tonight [Oct 31 - Nov 1](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=4457024&PinnedHotelID=4457024&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=4457024&PinnedHotelID=4457024&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov 1 - Nov 2](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=4457024&PinnedHotelID=4457024&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=4457024&PinnedHotelID=4457024&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct 31 - Nov 2](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=4457024&PinnedHotelID=4457024&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=4457024&PinnedHotelID=4457024&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov 7 - Nov 9](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=4457024&PinnedHotelID=4457024&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=4457024&PinnedHotelID=4457024&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 7 of 7 rooms ![In-room safe, individually decorated, desk, blackout curtains](https://images.trvl-media.com/lodging/5000000/4460000/4457100/4457024/d168d533.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room 8.0 Very good 2 reviews ### Highlights Soundproofed Individually decorated Air conditioning Connecting rooms available LED TV Blackout curtains Rainfall showerhead Shower/bath combination - 237 sq ft - Sleeps 3 - 1 Queen Bed ![In-room safe, individually decorated, desk, blackout curtains](https://images.trvl-media.com/lodging/5000000/4460000/4457100/4457024/0f8ce380.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Room 9.6 Exceptional 5 reviews ### Highlights Soundproofed Individually decorated Air conditioning Connecting rooms available LED TV Blackout curtains Rainfall showerhead Shower/bath combination - 237 sq ft - Sleeps 3 - 1 Queen Bed ![In-room safe, individually decorated, desk, blackout curtains](https://images.trvl-media.com/lodging/5000000/4460000/4457100/4457024/edad4f41.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Chambre Supérieure Triple 8.0 Very good 3 reviews ### Highlights Soundproofed Individually decorated Air conditioning Connecting rooms available LED TV Day bed Blackout curtains Rainfall showerhead - 237 sq ft - Sleeps 3 - 1 Queen Bed and 1 Single Sofa Bed ![In-room safe, individually decorated, desk, blackout curtains](https://images.trvl-media.com/lodging/5000000/4460000/4457100/4457024/27cb6a4d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Double Room 9.6 Exceptional 14 reviews ### Highlights Soundproofed Individually decorated Air conditioning Connecting rooms available LED TV Blackout curtains Rainfall showerhead Shower/bath combination - 194 sq ft - Sleeps 3 - 1 Queen Bed ![In-room safe, individually decorated, desk, blackout curtains](https://images.trvl-media.com/lodging/5000000/4460000/4457100/4457024/976893b8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite Triple ### Highlights Soundproofed Individually decorated Air conditioning Connecting rooms available LED TV Day bed Blackout curtains Rainfall showerhead - 301 sq ft - Sleeps 3 - 1 Queen Bed and 1 Single Sofa Bed ![In-room safe, individually decorated, desk, blackout curtains](https://images.trvl-media.com/lodging/5000000/4460000/4457100/4457024/e47129a8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, 1 Queen Bed ### Highlights Soundproofed Individually decorated Air conditioning Connecting rooms available LED TV Blackout curtains Rainfall showerhead Shower/bath combination - 301 sq ft - Sleeps 3 - 1 Queen Bed ![Standard Double Room | In-room safe, individually decorated, desk, blackout curtains](https://images.trvl-media.com/lodging/5000000/4460000/4457100/4457024/be23b4bc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room 8.0 Very good 7 reviews ### Highlights Soundproofed Individually decorated Air conditioning Connecting rooms available LED TV Blackout curtains Rainfall showerhead Shower/bath combination - 172 sq ft - Sleeps 3 - 1 Queen Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCarcassonne-Hotels-Hotel-Du-Chateau-Spa-Gemology.h4457024.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCarcassonne-Hotels-Hotel-Du-Chateau-Spa-Gemology.h4457024.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C43.20730%2C2.36641&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=5JS0QHrM0MUakXJUqVk1ntgqQ9g=) 2 Rue Camille Saint Saens, Carcassonne, AUDE, 11000 #### What's nearby - Château Comtal - 2 min walk - 0.1 miles - Historic Fortified City of Carcassonne - 3 min walk - 0.2 miles - Narbonnaise Gate - 3 min walk - 0.2 miles - Le Musée de la Torture de Carcassone - 5 min walk - 0.3 miles - Aude Gate - 6 min walk - 0.4 miles #### Getting around - Couffoulens Station - 9 min drive - Carcassonne (CCF-Pays Cathare) - 7 min drive #### Restaurants - ‪La Demeure Du Cassoulet - ‬4 min walk - ‪La Girouette - ‬3 min walk - ‪Le Senechal - ‬4 min walk - ‪La Taverne du Chateau - ‬3 min walk - ‪Le Trouvère - ‬3 min walk ## About this property ### Hôtel du Château & Spa Gemology Upscale boutique hotel located in City of Carcassonne You can look forward to a terrace, a garden and dry cleaning/laundry services at Hôtel du Château & Spa Gemology. Treat yourself to a hot stone massage, a facial or a body wrap at Spa Gemology, the on-site spa. Free in-room WiFi is available to all guests, along with a bar and a steam room. Other perks include: - A seasonal outdoor pool and an indoor pool, along with sunloungers - Full breakfast (surcharge), self-parking (surcharge) and an electric car charging station - Luggage storage, a computer station and a front desk safe - A 24-hour front desk, massage treatment rooms and multilingual staff - Guest reviews speak highly of the helpful staff Room features All rooms are individually decorated, and boast comforts such as 24-hour room service and air conditioning, as well as thoughtful touches such as free WiFi and safes. More amenities include: - Bathrooms with rainfall showers and shower/bath combinations - LED TVs with satellite channels - Cots/infant beds, daily housekeeping and desks ## Similar properties ![Lobby lounge](https://images.trvl-media.com/lodging/1000000/20000/14900/14845/2e6c1320.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hôtel Le Donjon - Coeur de la Cité Médiévale City of Carcassonne - Pet-friendly - Free WiFi - Restaurant - Air conditioning 9.0 Wonderful 1,001 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-15&selected=14845&PinnedHotelID=14845&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/49000000/48810000/48806000/48805980/f52e20cc.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### SOWELL COLLECTION Hôtel du Roi & SPA Carcassonne - Pool - Spa - Pet-friendly - Free WiFi 8.8 Excellent 497 reviews £103 includes taxes & fees 1 Dec - 2 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-01&endDate=2025-12-02&selected=48805980&PinnedHotelID=48805980&HadPinnedHotel=true®ionId=-1&adults=2) ![Seasonal outdoor pool, open 8:00 AM to 8:00 PM, pool umbrellas](https://images.trvl-media.com/lodging/1000000/440000/438500/438449/4f67a1a2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel de la Cité Carcassonne - 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Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Electric car charging station on site - Parking on site (EUR 15 per day) - Wheelchair-accessible parking available ### Food and drink - Daily full breakfast available 7:30 AM to noon for a fee: EUR 18 for adults and EUR 9 for children - A bar/lounge ### Things to do - Full-service spa - Hot tub - Indoor pool - Seasonal outdoor pool - Steam room - TV in common areas ### Family friendly - Cot (surcharge) - Indoor pool - Laundry facilities - Seasonal outdoor pool - Soundproofed rooms ### Conveniences - 24-hour front desk - Free newspapers in lobby - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff ### Business services - Computer station ### Outdoors - Beach towels - Garden - Pool loungers - Terrace ### Full-service spa - 3 treatment rooms - Body scrubs - Body wraps - Couples treatment rooms - Deep-tissue massages - Facials - Hot stone massages - Hot tub - Manicures/pedicures - Prenatal massages - Spa open daily - Sports massages - Steam room - Swedish massages - Thai massages - Turkish bath ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Grab bar near toilet - Low-height counter and sink - No lift - Raised toilet seat - Wheelchair accessibility - Wheelchair-accessible parking ### More - 1 floor - 2 buildings - Built in 1960 - Mediterranean architecture - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Cot (surcharge) ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Rainfall showerhead - Shower/bathtub combination - Towels provided ### Entertainment - LED TV with satellite channels ### Food and drink - 24-hour room service ### More - Air conditioning (climate-controlled) - Connecting rooms available - Desk - Free local calls - Individual decor - Iron/ironing board on request - Phone - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 3 PM; check-in end time: 3 AM ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of EUR 15 per pet, per day Service animals are welcome, and are exempt from fees Food and water bowls are available ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are available for EUR 10.0 per night ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: EUR 2.89 per person, per night. This tax does not apply to children under 18 years of age. We have included all charges provided to us by the property. ### Optional extras - Fee for full breakfast: from approximately EUR 18 for adults and from EUR 9 for children - Self-parking fee: EUR 15 per day - Pet fee: EUR 15 per pet, per day - Service animals are exempt from fees - Crib (infant bed) fee: EUR 10.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards, debit cards and cash If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation The seasonal pool will be open from April to November Pool access available from 10:00 AM to 8:00 PM Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation Guests under 16 years old are not allowed in the spa ### National rating This property has received its official star rating from the French Tourism Development Agency, ATOUT France. ### Property is also known as Du Chateau Carcassonne du Château Carcassonne Du Chateau Hotel Hôtel Château Carita Carcassonne Hôtel du Château Carcassonne Hôtel Château Carcassonne Château Carcassonne Hôtel Château Carita Château Carita Carcassonne Château Carita Du Chateau & Spa Gemology Hôtel du Château Spa Carita Hôtel du Château & Spa Gemology Hotel Hôtel du Château & Spa Gemology Carcassonne Hôtel du Château & Spa Gemology Hotel Carcassonne ## Frequently asked questions ### Does Hôtel du Château & Spa Gemology have a pool? > Yes, this property has an indoor pool and a seasonal outdoor pool. Pool access is from 10:00 AM to 8:00 PM. ### Is Hôtel du Château & Spa Gemology pet-friendly? > Yes, pets are allowed at this property. There's a fee of EUR 15 per pet, per day. Service animals are exempt from fees. ### How much is parking at Hôtel du Château & Spa Gemology? > Self-parking is available for EUR 15 per day. ### What time is check-in at Hôtel du Château & Spa Gemology? > Check-in start time: 3 PM; check-in end time: 3 AM. ### What time is check-out at Hôtel du Château & Spa Gemology? > Checkout is at noon. ### Where is Hôtel du Château & Spa Gemology located? > Located in City of Carcassonne, this spa hotel is steps away from Château Comtal and Narbonnaise Gate. Historic Fortified City of Carcassonne and Aude Gate are also within 5 minutes. Carcassonne Station is 24 minutes by foot. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Hôtel du Château & Spa Gemology Reviews 9.2 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 292 8 - Good 132 6 - Okay 22 4 - Poor 7 2 - Terrible 7 ### 9.4/10 Cleanliness ### 9.2/10 Staff & service ### 9.0/10 Amenities ### 9.2/10 Property conditions & facilities ### 9.2/10 Eco-friendliness ### 10/10 Excellent #### Michel 6 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent location close to gate of the old city. Great amenities and excellent service. ##### Michel Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Andrew 13 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Lovely small and quiet hotel, just a few steps outside the city walls of old Carcassonne. Easy to get to from the airport by bus. We didn't have, or need a car. Friendly staff. Bar is open all day for hot/cold drinks and snacks. Only minor criticism of the room was that there was no fridge although to be fair, the room was quite small and there was not really space for one. ##### Andrew Stayed 4 nights in Aug 2025 ### 10/10 Excellent #### Stuart 22 Jun 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Lovely place and great location, help with finding dinner on a Sunday night and was able to book a massage - what a highlight of our trip in southern France! ##### Stuart Stayed 1 night in Jun 2024 ### 10/10 Excellent #### Nigel 8 Oct 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice hotel and pool, close to town Lovely hotel next to the historic walls of the town, easy walk to find the sights and nice spots to eat and drink. Nice pool too. ##### Nigel Stayed 1 night in Oct 2023 ### 10/10 Excellent #### Jen 27 May 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location and ambiance. Amazing staff. ##### Jen Stayed 2 nights in May 2024 ### 10/10 Excellent #### Darren 26 Sept 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great hotel - great staff awesome hotel, awesome location, awesome staff - cant speak highly enough of this hotel......staff were brilliant, atmosphere was chilled....and views of the old town of Carcassone amazing - also secure parking ##### Darren Stayed 1 night in Sep 2024 ### 8/10 Good #### Maria H 6 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities #### Good location and service The service, location and breakfast were amazing. The bed was very confortable and the bathroom very good. The only issue us thar the room was a bit dark. ##### Maria H Stayed 1 night in May 2025 ### 10/10 Excellent #### Julee 23 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort What an unexpected surprise. The hotel was at the foot of the old castle and also had spa services at a very reasonable price which we took advantage of. We arrived early and the grounds were a lovely place to grab a drink and a nibble to wait for our room. This was an unexpected gem. ##### Julee Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### charles 31 Mar 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The stay at the chateau was lovely, staff friendly and the relaxing massage was top-notch. Recommended if you want to visit Carcassonne, everything is walking distance. ##### charles Stayed 2 nights in Mar 2024 ### 6/10 Okay #### Julia 8 Oct 2025 Not quite the romantic break suggested by photos & description. Loud party in room next to ours (not in main building) and music in bar with loud base thumping. When we asked to change we were told it was even noisier in the main hotel. Seems they accept groups. Rooms by pool very dark creating a bit of a ‘dingy’ feel. Check your bill. Ours charged us for b’fast for all four days when we only had one. Great location but disappointed. ##### Julia Stayed 4 nights in Sep 2025 ### 10/10 Excellent #### Ali 5 Apr 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great hotel! Friendly staff. It is located right across from the historic castle. Beautiful view from the patio. I would definitely stay again. ##### Ali ### 10/10 Excellent #### Euan 6 Jul 2022 Liked: Cleanliness, staff & service, property conditions & facilities Lovely hotel. Our room was comfortable and quiet with excellent air conditioning. The pool and surround was a really nice place to relax. Staff very friendly and helpful. ##### Euan Stayed 3 nights in Jul 2022 ### 10/10 Excellent #### Gareth 6 Jul 2023 Liked: Cleanliness, staff & service, property conditions & facilities Great stay, staff were super friendly. Junior Suite room 8 was great, clean and loads of space. Good pool area. Location super! Wife had a massage and loved it, I enjoyed the wines while waiting. Genuinely great stay. ##### Gareth Stayed 3 nights in Jul 2023 ### 10/10 Excellent #### angela 22 Oct 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Brief stay in Carcassone! Very convenient hotel close to the castle walks! Small but comfortable room! Convenient parking. Very helpful friendly staff. Good breakfast lovely dogs! ##### angela Stayed 1 night in Oct 2022 ### 10/10 Excellent #### Ian 5 Oct 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Confidently situated outside walled city and within easiet walknof the lower town. Secure paeking and easy to drive to. ##### Ian Stayed 2 nights in Sep 2022 ### 6/10 Okay #### Hilary 22 May 2024 Liked: Staff & service #### Coukd have been wonderful Lovely location and hotel coukd have been absolutely excellent but lets itself down with just simple stuff ##### Hilary Stayed 1 night in May 2024 ### 8/10 Good #### Martin 29 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Lovely room although a little small and the bed was only a double. We didn’t like the huge window between the room and the bathroom there is a blind but still see through. The toilet has a glass door too. Very little privacy, luckily we’ve been married a long time but could be tricky for a new relationship! ##### Martin Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Robert 6 Dec 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Lovely and great staff Only one night in Carcassonne and the old city was a bit of a disappointment, thankfully the hotel was lovely - small, family run, and parking was a bit of a faff - but enchanting. Apart from yet another sliding glass door 'covering' the loo, and annoyingly loud music all evening in the bar/restaurant/garden, it was a nice space to spend time. Food options were limited but nice, staff deserve special mention - top notch! Spaniel is your best friend if you have food, cat takes further convincing- would be amazing in summer I think. ##### Robert Stayed 1 night in Nov 2024 ### 10/10 Excellent #### Benjamin 4 Aug 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We had a great trip and loved the hotel. The pool area and bar are fantastic. The staff were great and the hotel dog is beautiful. The only thing that let it down slightly was the finishing touches in the rooms. Of the four drawers on the dressing table in our room, 3 of the handles were broken- a check on these kind of things would elevate the score. We would come back and the placement of the hotel is great and gives you such quick access to the history of Carcassonne. ##### Benjamin Stayed 8 nights in Jul 2023 ### 8/10 Good #### Duncan 21 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This hotel is all about quality, quality of the staff, facilities and location. From the moment of our arrival the staff were fantastic and accomodating, allowing us to check in early so we could explore the medieval city without delay. Our room, number 9, was a little on the small side and located next to the spa which meant it got a little noisy at times and we did get wafts of a chlorine smell occasionally. However the quality of the room was good and the room serviced to a high standard. We didnt take the breakfast option instead opting to explore the local cafes and bakerys in the old town. The bar area was good and the staff even made a cocktail for us which wasnt on their list. We spent an afternoon down by the pool area which was quiet due to the time of year I guess, but the furnishings were high quality and the Jacuzzi was great. We loved the hotels location which gave us direct access to the medeval city and a 15 minute walk into Carcassonne city centre. We will go back. ![](https://a.travel-assets.com/ugc/hotel-reviews/4931e2e8-22df-4216-8d33-6f2b46a69e13-1761043953988.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Duncan Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### Paul 29 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Carcasonne is a beautiful and memorable city unlike any other. Hotel du Chateau is an equally beautiful and memorable hotel. This hotel has it all: excellent staff and great service, a brilliant location just steps from the city, a secure and private car park, a pool and other amenities, and to top it all off, the breakfast was superb. Our stay at the Hotel du Chateau made our visit to Carcassone a pure pleasure. ##### Paul Stayed 3 nights in Sep 2025 ### 4/10 Poor #### Elke 13 Sept 2025 Disliked: Property conditions & facilities z. B. der Gast wird schon beim Empfang der Unterkunft zwangsbeschallt, eine Abhilfe wird entschieden zurückgewiesen. Das setzt sich beim Frühstück unvermindert fort. Der Preis ist für dieses Haus völlig indiskutabel, alles marode. Ich werde Ihre Dienste in Zukunft nicht mehr nutzen, da keine Verifikation erfolgt. ##### Elke Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Yvonne 27 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities Beautiful property. Very friendly staff. Very accomidating. Lovely views. ##### Yvonne Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### LEAH 25 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful hidden gem steps away from La cité médiévale ![](https://a.travel-assets.com/ugc/hotel-reviews/adfa556a-690c-402e-9409-ecc44aea8dfe-1753448947079.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/78272e9f-0ade-4247-a4bb-f034d9a26b80-1753448945734.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/542a28e4-45a6-4b21-abfa-9534a97e1ca5-1753448945599.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/2da3aa2a-b5eb-4abc-b5e1-3ffa737cb756-1753448945863.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### LEAH Stayed 1 night in Jul 2025 ### 8/10 Good #### Wray 21 Jul 2025 Liked: Cleanliness, staff & service, room comfort #### Pleasant hotel in great location The hotel is superbly situated three minutes walk from the main entrance to the castle and the departure point for the little train that takes you round below the ramparts for great views. We had a junior suite, which was spacious with attractive traditional decor. Breakfast was served as a set menu with minimal choice but was fresh, plentiful and tasty: good value. The hotel has no lift and staircases are narrow and twisting staircases but staff were pleased to help with luggage. Indeed, staff were pleasant and helpful with everything. There were nice touches like moist towels handed out on our return from a hot day out. The only downsides to our stay were a TV remote held together by cellotape that eventually stopped working, and a great-looking spa bath that did not work for bubbles. (Apparently not included in the room specification, but no information to say that. I only found out after filling the bath, getting in, and pressing the bubbles button to no effect) One point to note is that, while it did not affect our enjoyment of the stay, the hotel is notably smaller and the grounds less extensive than the impression given by website photos. ![Evening view from hotel bar garden](https://a.travel-assets.com/ugc/hotel-reviews/fce23d14-3e48-4f52-ab89-21fac5a841aa-1753081350752.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Wray Stayed 2 nights in Jul 2025 ## Expedia's Latest Trends ### Hotels > [All-Inclusive Hotels in Sharm El Sheikh](https://www.expedia.co.uk/Sharm-El-Sheikh-Hotels-All-Inclusive-Hotel.0-0-d3274-tAllInclusiveHotel.Travel-Guide-Filter-Hotels) > > [Hotels in Madrid](https://www.expedia.co.uk/Madrid-Hotels.d178281.Travel-Guide-Hotels) > > [Hôtel Riad 5 Studio Cap Libertin Village Naturiste](https://www.expedia.co.uk/Beziers-Hotels-Hotel-Libertin-R5-Village-Cap-DAgde.h61417031.Hotel-Information) > > [Hôtel Oceania Le Métropole Montpellier](https://www.expedia.co.uk/Montpellier-Hotels-Hotel-Oceania-Le-Metropole-Montpellier.h25884.Hotel-Information) > > [Courtyard by Marriott Montpellier](https://www.expedia.co.uk/Montpellier-Hotels-Courtyard-By-Marriott-Montpellier.h4877461.Hotel-Information) > > [Honeymoon Petra Villas](https://www.expedia.co.uk/Santorini-Hotels-Honeymoon-Petra-Villas.h1080517.Hotel-Information) > > [Plaza Hotel Capitole Toulouse](https://www.expedia.co.uk/Toulouse-Hotels-Plaza-Hotel-Capitole-Toulouse.h23552.Hotel-Information) > > [Novotel Toulouse Centre Compans Caffarelli](https://www.expedia.co.uk/Toulouse-Hotels-Novotel-Toulouse-Centre-Compans-Caffarelli.h1601.Hotel-Information) > > [Hotels with Pool in Northampton](https://www.expedia.co.uk/Northampton-Hotels-Hotels-With-Pool.0-0-d9244-tHotelswithPool.Travel-Guide-Filter-Hotels) > > [Hotels in St. Moritz](https://www.expedia.co.uk/St-Moritz-Hotels.d9898.Travel-Guide-Hotels) > > [All-Inclusive Hotels in Mykonos](https://www.expedia.co.uk/Mykonos-Hotels-All-Inclusive-Hotel.0-0-d1707-tAllInclusiveHotel.Travel-Guide-Filter-Hotels) > > [The Ayre Hotel](https://www.expedia.co.uk/Kirkwall-Hotels-The-Ayre-Hotel.h14937099.Hotel-Information) > > [TravelodgeUK Hotels in Thornton-Cleveleys](https://www.expedia.co.uk/Thornton-Cleveleys-Hotels-Travelodge-UK.0-0-d6323710--bTravelodgeUK.Travel-Guide-Filter-Hotels) > > [Hôtel SOCLO](https://www.expedia.co.uk/Toulouse-Hotels-SOCLO.h71085831.Hotel-Information) > > [Hotels near Paphos Harbour](https://www.expedia.co.uk/Paphos-Harbour-Hotels.0-l6061819-0.Travel-Guide-Filter-Hotels) > > [Appart'City Collection Nîmes Arènes](https://www.expedia.co.uk/Nimes-Hotels-AppartCity-Confort-Nimes-Arenes.h12493943.Hotel-Information) > > [Madame Vacances Résidence Les Terrasses de Veret](https://www.expedia.co.uk/Araches-La-Frasse-Hotels-Madame-Vacances-Residence-Les-Terrasses-De-Veret.h8280701.Hotel-Information) > > [Natureva Spa](https://www.expedia.co.uk/Beziers-Hotels-Natureva-Spa.h4998892.Hotel-Information) ### Flights > [Flights from Crumlin (BFS) to Manchester (MAN)](https://www.expedia.co.uk/lp/flights/bfs/man/belfast-to-manchester) > > [Flights from London (LHR) to Rio de Janeiro (GIG)](https://www.expedia.co.uk/lp/flights/lhr/gig/london-to-rio-de-janeiro) > > [Flights from Newquay (NQY) to Birmingham (BHX)](https://www.expedia.co.uk/lp/flights/nqy/bhx/newquay-to-birmingham) > > [Flights from Gatwick (LGW) to Crown Point (TAB)](https://www.expedia.co.uk/lp/flights/lgw/tab/london-to-tobago) ### Cars > [Car hire in Thailand](https://www.expedia.co.uk/Destinations-In-Thailand.d178.Car-Hire-Destinations) ### Activities > [Things to do in Kemi](https://www.expedia.co.uk/Things-To-Do-In-Kemi.d1786.Travel-Guide-Activities) > > [Things to do in Kolymbia](https://www.expedia.co.uk/Things-To-Do-In-Kolymbia.d6052016.Travel-Guide-Activities) ### Packages > [Disneyland® Paris](https://www.expedia.co.uk/Disneyland-Paris-Paris.d6035062.Attraction) > > [Diani Beach Holidays](https://www.expedia.co.uk/Diani-Beach.d6058779.Holidays-City-Breaks) > > [Thailand](https://www.expedia.co.uk/lp/theme-holidays/all-inclusive-holidays/178/Thailand) > > [St Moritz](https://www.expedia.co.uk/lp/theme-holidays/ski-holidays/9898/St-Moritz)