Hôtel Montmorency

Photo gallery for Hôtel Montmorency

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Outdoor pool, pool loungers
Outdoor pool, pool loungers
Outdoor pool, pool loungers

Overview of Hôtel Montmorency

Hôtel Montmorency

3.0 star property

4.2/5 Very good

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Spa
  • Breakfast available

Cleaning and safety practices

  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
2 Rue Camille Saint-Saens, Carcassonne, Aude, 11000

Explore the area

  • Popular LocationChateau Comtal2 min walk
  • Popular LocationNarbonnaise Gate3 min walk
  • Popular LocationAude Gate5 min walk
  • AirportCarcassonne (CCF-Pays Cathare)17 min drive

Choose dates to view prices

About this area


Located in Carcassonne, Hôtel Montmorency is in the historical district and near the airport. Carcassonne Medieval City and Basilica of St. Nazaire and St. Celse are local landmarks, and some of the area's activities can be experienced at Tennis Asptt Carcassonne and Carcassonne Golf. Travelling with kids? Consider Basilica of Saint-Nazaire and Écluse d'Herminis.

What's nearby

  • Chateau Comtal - 2 min walk
  • Narbonnaise Gate - 3 min walk
  • Carcassonne Medieval City - 4 min walk
  • Aude Gate - 5 min walk
  • Basilica of St. Nazaire and St. Celse - 7 min walk

Getting around

  • Carcassonne Station - 4 min drive
  • Carcassonne (CCF-Pays Cathare) - 17 min drive


  • Brasserie Cafe Lucien - 4 min walk
  • Maison Du Cassoulet - 5 min walk
  • Auberge de Dame Carcas - 5 min walk
  • La Table d'Alaïs - 5 min walk
  • L'Ostal des Trobadours - 5 min walk

About this property

Hôtel Montmorency

Family-friendly hotel with full-service spa and steam room
This smoke-free hotel features a full-service spa, an outdoor pool and a bar/lounge. WiFi in public areas is free. Other amenities include a steam room, a spa tub and self parking. All 30 soundproofed rooms feature free WiFi and room service. For a bit of entertainment, flat-screen TVs come with satellite channels, and guests will also find premium bedding and free local calls.
Hôtel Montmorency offers 30 forms of accommodation with a safe and a hairdryer. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Flat-screen televisions come with satellite channels.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include free toiletries and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

An outdoor pool and a spa tub are on site. Other recreational amenities include a steam room.
SPA CARITA has 3 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a spa tub, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Cleaning and safety practices

Social distancing

Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Hand sanitiser provided
This information is provided by our partners.

Property amenities


  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (EUR 10 per day)
  • Extended parking on site (EUR 10 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee daily 7:30 AM–noon: EUR 15 for adults and EUR 8 for children
  • 1 bar
  • Room service available

Things to do

  • Full-service spa
  • Outdoor pool
  • Hot tub
  • Steam room

Family friendly

  • Babysitting/childcare (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms


  • Free newspapers in reception
  • Front-desk safe
  • No lifts

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Languages spoken

  • English
  • French
  • Spanish

Business services

  • Computer station


  • Beach loungers
  • Garden
  • Pool sunloungers
  • Terrace


  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Spa open daily
  • Hot tub
  • Steam room
  • Turkish bath/hammam


  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)


  • Beach towels
  • Smoke-free property
  • TV in lobby

Room amenities


  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)
  • Premium bedding


  • Free toiletries
  • Hairdryer
  • Towels


  • Flat-screen TV
  • Satellite channels


  • Connecting rooms available
  • Desk
  • Free local calls
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Soundproofing

Similar properties

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Check-in from 3 PM - 2 AM
Minimum check-in age - 18


Check-out before 11 AM

Special check-in instructions

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk


Pets are allowed for an extra charge of EUR 5 per pet, per day
Service animals are exempt from fees
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Cots (infant beds) are available for EUR 10.0 per day

Payment types at the property

Important information


You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.43 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for full breakfast: EUR 15 for adults and EUR 8 for children (approximately)
  • Self-parking fee: EUR 10 per day
  • Extended parking fee: EUR 10 per night
  • Pet fee: EUR 5 per pet, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a debit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards and cash

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
The seasonal pool will be open from April to October
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)
Guests under 16 years old are not allowed in the spa

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hôtel Montmorency
Hôtel Montmorency Carcassonne
Montmorency Carcassonne
Montmorency Hotel Carcassonne
Hôtel Montmorency Hotel
Hôtel Montmorency Carcassonne
Hôtel Montmorency Hotel Carcassonne

Frequently asked questions

Overall score and ratings


Very good

Rating 5 - Excellent. 130 out of 343 reviews
5 - Excellent 38%
Rating 4 - Good. 160 out of 343 reviews
4 - Good 47%
Rating 3 - Okay. 38 out of 343 reviews
3 - Okay 11%
Rating 2 - Poor. 14 out of 343 reviews
2 - Poor 4%
Rating 1 - Terrible. 1 out of 343 reviews
1 - Terrible 0%




Staff & service




Property conditions & facilities

4/5 Good

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is excellent; but room is a bit small than expects
Stayed 1 night in Oct 2021

2/5 Poor

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The location is really great. But unfortunately two issues - the hotel advertises a spa, but we were told that in high season it is unavailable for guests as it is always booked up. Secondly, when we used the bath, there was a noise like someone was playing the didgeridoo over very bad speakers. I’m not talking about pipes rattling, it was full-on like a rutting wildebeest. Made it completely unusable. I took a recording and played to the person at reception and they seemed completely indifferent.
Stayed 2 nights in Aug 2021

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ood value and great location.
Great location and comfortable room with very friendly service. The hotel is right across the street from the entrance to the old walled city which was perfect for our short stay. And we had a semi private patio/garden area. I think ours was a deluxe room so it was a bit smaller than I expected. And I am used to most rooms having a mini fridge and kettle so was surprised this one did not. I had brought wine and didnt have a place to chill it so one of the receptionists helped me out with an ice bucket which was very accommodating. The colors in the room are way too loud, lots of bright pink and orange which is rather hard to look at. I would definitely stay again and just ask for a different room. The parking was reasonably priced at €10. I thought €15 was a bit high for a continental breakfast so we ate in the old town.
Stayed 1 night in Sep 2020

2/5 Poor

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
I thought the property and facilities were very well maintained. The wall paper in my room screamed at me. Too many bold colors. The 60’s are calling! They want their room decor back! I couldn’t get the shower head to work in the bathroom. In fact, a small chrome piece came loose in my hand. At that point, I gave up on the shower. It was also difficult to get in to.
Stayed 2 nights in Nov 2019

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Carcassone gem
This hotel is the perfect location to explore all the Carcassone has to offer. The accommodations are clean and comfortable, the lounge at the partner hotel across the street has one of the best night time views of the médiéval cité and the friendly onsite cat and dogs were an added bonus. The staff were attentive and friendly and our son LOVED his daily Chocolat chaud in the mornings!
Stayed 3 nights in Oct 2019