Planning our annual staycation with my 2 kids and wife is always a challenge given that we have not many Kids theme hotel in Singapore. After reviewing the internet, it seems like Ritz Carlton has changed its approach from business to a more local family oriented stay. This was indeed true from our 3days experience. Staff were extremely friendly wherever you go within the premises; from the valet, to the front desk, poolside and even the housekeeping staff as well.
The hotel does organise kids activities on weekends at the poolside, that will keep them occupied while I was reading my papers. Not forgetting the daily scoop of ice cream for the kids!
A definite hotel to recommend especially if you are catching the fireworks, fantastic view of the Marina Bay area. Looking forward to make this a permanent place :)
We loved our room with a view looking across to Gardens by the Bay. The hotel was very obliging with our late check out and let us use their facilities even though there were no rooms available for us to extend our stay.
Very comfortable hotel but the hall ways are beginning to age with carpets beginning to show their age otherwise excellent staff and good facilities.
I ordered 2 smoothies by the pool unfortunately they were not presented very well once they were made it was tipped out of the blender into a glass and served with no garnish or decoration added, not very impressive for a 5 star hotel!
Check in to the hotel is easy and a brisk. When the check in staff found that it is my first time staying at the hotel he made sure I get a high floor room to ensure that I have a fantastic view from my hotel room
Checking out could have been fast and easy if we had known before hand that charges will be incurred if any items are removed from the minibar, even if it is not consumed. Apparently, there are sensors in the minibar fridge that track any movements of the items in the fridge.
Unfortunately, we had a curious young child who can't read the notice on the bar fridge and was keen to explore what goodies are in store in the fridge. Items that were lifted up or move from their position was deemed by the system to have been removed and hence our room account was charged for the items.
But after a simple explanation to the hotel and a short wait for the hotel staff to inspect the minibar to ensure that none of the items have actually been consumed, the charges were duly removed from our account.
Traveller from New Zealand
Marina Bay Sands stands proudly in the heart of Singapore city center just 20 minutes ride from Singapore Changi Airport and …More
At the mouth of the Singapore River, Marina Bay is a prominent location with shopping malls, high-end hotels, convention centers, and performance arts. At the Esplanade, Theatres by the Bay, enjoy the city’s skyline, catch some free outdoor performances, or tuck in at the open-air Gluttons Bay for local food. Move on to the iconic Raffles Hotel’s Long Bar for the famous Singapore Sling.
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