Title: JEN Singapore Orchardgateway by Shangri-La Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=906062&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # JEN Singapore Orchardgateway by Shangri-La International flavors await at JEN Singapore Orchardgateway, where guests can refresh in the rooftop pool with stunning views or explore nearby cultural attractions ## Photo gallery for JEN Singapore Orchardgateway by Shangri-La ![Deluxe Room (Family) | In-room safe, desk, blackout curtains, iron/ironing board - JEN Singapore Orchardgateway by Shangri-La (Singapore)](https://images.trvl-media.com/lodging/1000000/910000/906100/906062/c9c40f5c.jpg?impolicy=resizecrop&rw=598&ra=fit) ![In-room safe, desk, blackout curtains, iron/ironing board - JEN Singapore Orchardgateway by Shangri-La (Singapore)](https://images.trvl-media.com/lodging/1000000/910000/906100/906062/27b937dd.jpg?impolicy=resizecrop&rw=297&ra=fit) ![City view - JEN Singapore Orchardgateway by Shangri-La (Singapore)](https://images.trvl-media.com/lodging/1000000/910000/906100/906062/4f9c0c34.jpg?impolicy=resizecrop&rw=297&ra=fit) ![In-room safe, desk, blackout curtains, iron/ironing board - JEN Singapore Orchardgateway by Shangri-La (Singapore)](https://images.trvl-media.com/lodging/1000000/910000/906100/906062/89f6265d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![In-room safe, desk, blackout curtains, iron/ironing board - JEN Singapore Orchardgateway by Shangri-La (Singapore)](https://images.trvl-media.com/lodging/1000000/910000/906100/906062/80145a9e.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Steps from the National Museum and Peranakan Museum, JEN Singapore Orchardgateway by Shangri-La offers international dishes at Makan at Jen. Guests can unwind in the spa tub or enjoy the rooftop pool with cabanas and sun loungers. Visitors consistently praise the attentive staff. ## Reviews 9.2 Wonderful ## Popular amenities - Hot tub - Parking included - Free Wi-Fi - Air-conditioning £159 includes taxes & fees 18 Jan - 19 Jan ## Room options ### Check availability for these dates Tonight [Jan 13 - Jan 14](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-13&endDate=2026-01-14&selected=906062&PinnedHotelID=906062&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-13&endDate=2026-01-14&selected=906062&PinnedHotelID=906062&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan 14 - Jan 15](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-14&endDate=2026-01-15&selected=906062&PinnedHotelID=906062&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-14&endDate=2026-01-15&selected=906062&PinnedHotelID=906062&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan 16 - Jan 18](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=906062&PinnedHotelID=906062&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=906062&PinnedHotelID=906062&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 23 - Jan 25](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=906062&PinnedHotelID=906062&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=906062&PinnedHotelID=906062&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 27 of 27 rooms ### View all photos for Club Deluxe Room ![In-room safe, desk, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/910000/906100/906062/49de35f4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Club Deluxe Room - Sleeps 3 ### View all photos for Deluxe Room, 1 King Bed ![Deluxe Room, 1 King Bed | In-room safe, desk, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/910000/906100/906062/998932c1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 King Bed 8.6 Excellent 13 reviews ### Highlights Air conditioning Free cots/infant beds Flat-screen TV Blackout curtains Bathrobes Private bathroom Hairdryer Coffee/tea maker - 344 sq ft - Sleeps 4 - 1 King Bed ### View all photos for Deluxe Room (Family) ![Deluxe Room (Family) | In-room safe, desk, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/910000/906100/906062/ff13dda9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room (Family) 9.6 Exceptional 4 reviews ### Highlights Air conditioning Free cots/infant beds Flat-screen TV Blackout curtains Bathrobes Private bathroom Hairdryer Coffee/tea maker - 506 sq ft - Sleeps 4 - 1 King Bed ### View all photos for Superior Room, 1 King Bed, City View ![In-room safe, desk, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/910000/906100/906062/a9bcfce6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 1 King Bed, City View 8.6 Excellent 71 reviews ### Highlights Air conditioning Free cots/infant beds Flat-screen TV Blackout curtains Bathrobes Private bathroom Hairdryer Coffee/tea maker - 291 sq ft - City view - Sleeps 3 - 1 King Bed ### View all photos for Superior Room, 1 King Bed ![In-room safe, desk, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/910000/906100/906062/ee887e5b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 1 King Bed 9.2 Wonderful 64 reviews ### Highlights Air conditioning Free cots/infant beds Flat-screen TV Blackout curtains Bathrobes Private bathroom Hairdryer Coffee/tea maker - 291 sq ft - Sleeps 3 - 1 King Bed ### View all photos for Panorama Club Room, 1 King Bed ![Panorama Club Room, 1 King Bed | In-room safe, desk, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/910000/906100/906062/4a560a35.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Panorama Club Room, 1 King Bed 10.0 Exceptional 3 reviews ### Highlights Air conditioning Free cots/infant beds Flat-screen TV Blackout curtains Bathrobes Private bathroom Hairdryer Coffee/tea maker - 592 sq ft - City view - Sleeps 4 - 1 King Bed ### View all photos for Club Deluxe Room, 1 King Bed ![In-room safe, desk, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/910000/906100/906062/8383492b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Club Deluxe Room, 1 King Bed 10.0 Exceptional 3 reviews ### Highlights Air conditioning Free cots/infant beds Flat-screen TV Blackout curtains Bathrobes Private bathroom Hairdryer Coffee/tea maker - 344 sq ft - Sleeps 4 - 1 King Bed ### View all photos for Club Room, 1 King Bed ![In-room safe, desk, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/910000/906100/906062/ee887e5b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Club Room, 1 King Bed 8.8 Excellent 13 reviews ### Highlights Air conditioning Free cots/infant beds Flat-screen TV Blackout curtains Bathrobes Private bathroom Hairdryer Coffee/tea maker - 291 sq ft - Sleeps 3 - 1 King Bed ### View all photos for Superior Twin Room, City View ![In-room safe, desk, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/910000/906100/906062/47ad42fb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Twin Room, City View 8.6 Excellent 16 reviews ### Highlights Air conditioning Free cots/infant beds Flat-screen TV Blackout curtains Bathrobes Private bathroom Hairdryer Coffee/tea maker - 291 sq ft - City view - Sleeps 3 - 2 Single Beds ### View all photos for Superior Twin Room ![In-room safe, desk, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/910000/906100/906062/d34dd980.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Twin Room 8.8 Excellent 21 reviews ### Highlights Air conditioning Free cots/infant beds Flat-screen TV Blackout curtains Bathrobes Private bathroom Hairdryer Coffee/tea maker - 291 sq ft - Sleeps 3 - 2 Single Beds ### View all photos for Club Twin Room ![In-room safe, desk, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/910000/906100/906062/d34dd980.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Club Twin Room 8.6 Excellent 4 reviews ### Highlights Air conditioning Free cots/infant beds Flat-screen TV Blackout curtains Bathrobes Private bathroom Hairdryer Coffee/tea maker - 291 sq ft - Sleeps 3 - 2 Single Beds ### View all photos for Deluxe Family Room ![In-room safe, desk, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/910000/906100/906062/a9a952ab.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Family Room - Sleeps 3 ### View all photos for Superior Twin Room ![In-room safe, desk, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/910000/906100/906062/2941075e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Twin Room 10.0 Exceptional 1 review - Sleeps 2 ### View all photos for Superior king Room ![In-room safe, desk, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/910000/906100/906062/50e755d0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior king Room - Sleeps 2 ### View all photos for Deluxe twin Room ![In-room safe, desk, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/910000/906100/906062/83c4e041.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe twin Room - Sleeps 2 ### View all photos for Deluxe King Room ![In-room safe, desk, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/910000/906100/906062/319bf05f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe King Room - Sleeps 3 ### View all photos for Superior City View twin Room ![In-room safe, desk, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/910000/906100/906062/50e755d0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior City View twin Room - Sleeps 2 ### View all photos for Superior City View king Room ![In-room safe, desk, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/910000/906100/906062/5eff593b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior City View king Room - Sleeps 2 ### View all photos for Club Twin Room ![In-room safe, desk, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/910000/906100/906062/1d90507e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Club Twin Room - Sleeps 2 ### View all photos for Club King Room ![In-room safe, desk, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/910000/906100/906062/fa8a629a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Club King Room - Sleeps 2 ### View all photos for Club Panorama twin Room ![In-room safe, desk, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/910000/906100/906062/880a5750.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Club Panorama twin Room - Sleeps 2 ### View all photos for Club Panorama king Room ![In-room safe, desk, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/910000/906100/906062/7fc0c5fe.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Club Panorama king Room - Sleeps 3 ### View all photos for Superior Room ![In-room safe, desk, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/910000/906100/906062/2941075e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room - Sleeps 2 ### View all photos for Deluxe Room ![In-room safe, desk, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/910000/906100/906062/dc311d23.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room - Sleeps 3 ### View all photos for Superior City View Room ![In-room safe, desk, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/910000/906100/906062/fb2f1775.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior City View Room - Sleeps 2 ### View all photos for Club Room ![In-room safe, desk, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/910000/906100/906062/0aa78f6d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Club Room - Sleeps 2 ### View all photos for Club Panorama Room ![In-room safe, desk, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/910000/906100/906062/e71bd1bc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Club Panorama Room - Sleeps 2 ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FSingapore-Hotels-JEN-Singapore-Orchardgateway-By-Shangri-La.h906062.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FSingapore-Hotels-JEN-Singapore-Orchardgateway-By-Shangri-La.h906062.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C1.30036%2C103.83915&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=u1NIrIAhxnofFrLuzCmqE_afrOs=) 277 Orchard Road, Singapore, 238858 #### What's nearby - Orchard Central \- 1 min walk \- 0.1 miles - Orchard Road \- 2 min walk \- 0.1 miles - ION Orchard \- 10 min walk \- 0.6 miles - Robertson Quay \- 12 min walk \- 0.7 miles - National Museum of Singapore \- 15 min walk \- 0.8 miles #### Getting around - Somerset Station - 1 min walk - Kempas Baru Station - 33 min drive - Changi Airport (SIN) - 29 min drive #### Restaurants - ‪Heytea - ‬3 min walk - ‪Saizeriya Ristorante E Caffe - ‬1 min walk - ‪Guzman y Gomez - ‬2 min walk - ‪Tsuta - ‬3 min walk - ‪Kanshoku Ramen Bar - ‬1 min walk ## About this property ### JEN Singapore Orchardgateway by Shangri-La Upscale hotel near National Museum of Singapore Located close to Orchard Central and Peranakan Museum, JEN Singapore Orchardgateway by Shangri-La provides a poolside bar, a rooftop terrace and dry cleaning/laundry services. For some rest and relaxation, visit the hot tub. The on-site international cuisine restaurant, Makan at Jen, offers breakfast, brunch, lunch, dinner and children's meals. In addition to a bar and a 24-hour health club, guests can connect to free in-room WiFi. Other perks include: - An outdoor pool along with free cabanas, sunloungers and pool umbrellas - Free self-parking - Buffet breakfast (surcharge), bike hire and express check-out - Express check-in, a vending machine and luggage storage - Guest reviews speak highly of the pool, helpful staff and proximity to shopping Room features All 499 rooms boast comforts such as laptop-compatible safes and air conditioning, as well as thoughtful touches such as free WiFi and bathrobes. Guests reviews speak well of the clean rooms at the property. More conveniences in all rooms include: - Bathrooms with free toiletries and hairdryers - 40-inch flat-screen TVs with cable channels - Free infant beds, coffee/tea makers and daily housekeeping ## Similar properties ![Front of property – evening/night](https://images.trvl-media.com/lodging/1000000/10000/7100/7062/1184f234.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### JEN Singapore Tanglin by Shangri-La Orchard - Pool - Hot tub - Kids’ pool - Parking included 9.0 Wonderful 1,002 reviews £118 includes taxes & fees 8 Feb - 9 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-08&endDate=2026-02-09&selected=7062&PinnedHotelID=7062&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/1000000/10000/6200/6152/5b9882b3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Holiday Inn Singapore Orchard City Centre by IHG Orchard - Pool - Kids’ pool - Parking included - Free Wi-Fi 8.8 Excellent 1,004 reviews £144 includes taxes & fees 18 Jan - 19 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-18&endDate=2026-01-19&selected=6152&PinnedHotelID=6152&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 8:00 AM to 10:00 PM, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/19000000/18620000/18618200/18618175/b47d2ad6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### ANDAZ SINGAPORE, BY HYATT Downtown Core - Pool - Kids’ pool - Free Wi-Fi - Restaurant 9.2 Wonderful 1,000 reviews £211 includes taxes & fees 1 Feb - 2 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-01&endDate=2026-02-02&selected=18618175&PinnedHotelID=18618175&HadPinnedHotel=true®ionId=-1&adults=2) ![Gym](https://images.trvl-media.com/lodging/1000000/900000/893000/892942/0ef5670e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Grand Park City Hall Downtown Singapore - Pool - Parking included - Free Wi-Fi - Restaurant 9.0 Wonderful 1,144 reviews £141 includes taxes & fees 18 Jan - 19 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-18&endDate=2026-01-19&selected=892942&PinnedHotelID=892942&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/1000000/900000/892600/892568/w2550h3837x0y3-b73f82d0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Carlton Hotel Singapore Downtown Core - Pool - Spa - Kids’ pool - Parking included 9.2 Wonderful 2,187 reviews £142 includes taxes & fees 18 Jan - 19 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-18&endDate=2026-01-19&selected=892568&PinnedHotelID=892568&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/1000000/10000/400/311/298f0a6e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Swissotel The Stamford, Singapore Downtown Singapore - Pool - Spa - Kids’ pool - Free Wi-Fi 9.2 Wonderful 1,009 reviews £242 includes taxes & fees 28 Jan - 29 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-28&endDate=2026-01-29&selected=311&PinnedHotelID=311&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/1000000/10000/6600/6594/dc205692.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Pan Pacific Singapore Marina Bay - Pool - Spa - Kids’ pool - Free Wi-Fi 9.4 Exceptional 1,910 reviews £230 includes taxes & fees 24 Jan - 25 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-24&endDate=2026-01-25&selected=6594&PinnedHotelID=6594&HadPinnedHotel=true®ionId=-1&adults=2) ![Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/1000000/450000/447800/447795/09a54075.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Paradox Singapore Merchant Court at Clarke Quay Downtown Singapore - Pool - Hot tub - Kids’ pool - Parking included 9.0 Wonderful 1,348 reviews £151 includes taxes & fees 9 Feb - 10 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-09&endDate=2026-02-10&selected=447795&PinnedHotelID=447795&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/1000000/910000/906200/906129/b8fd6e4a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Pullman Singapore Orchard Orchard - Pool - Free Wi-Fi - Restaurant - Air-conditioning 8.6 Excellent 253 reviews £182 includes taxes & fees 30 Jan - 31 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-01-31&selected=906129&PinnedHotelID=906129&HadPinnedHotel=true®ionId=-1&adults=2) ![5 restaurants, breakfast, lunch, dinner served; international cuisine ](https://images.trvl-media.com/lodging/1000000/20000/19100/19078/w3840h2557x0y4-ecbdffca.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hilton Singapore Orchard Orchard - Pool - Parking included - Free Wi-Fi - Restaurant 9.0 Wonderful 887 reviews £200 includes taxes & fees 22 Jan - 23 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-22&endDate=2026-01-23&selected=19078&PinnedHotelID=19078&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Free self parking on site - Limited on-site self parking ### Food and drink - Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: SGD 45.14 for adults and SGD 22.57 for children - A bar/lounge - A poolside bar - A restaurant - Snack bar/deli ### Restaurants on site - Makan at Jen - Trippi ### Things to do - 24-hour health club - Bicycle rentals - Hot tub - Outdoor pool ### Family friendly - In-room cot - Laundry facilities - Outdoor pool - Snack bar/deli ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage - Safe at front desk - Vending machine ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Porter/bellhop ### Business services - 452 square feet of conference space - Computer station - Meeting rooms ### Outdoors - Free pool cabanas - Pool loungers - Pool umbrellas - Rooftop terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Stair-free path to entrance - Well-lit path to entrance - Wheelchair accessible (may have limitations) ### More - 10 floors - Banquet hall - Designated smoking areas ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Free cot ### Bathroom - Dressing gowns - Free toiletries - Hair dryer - Private bathroom - Slippers - Towels provided ### Entertainment - 40-inch flat-screen TV with cable channels ### Food and drink - Coffee/tea maker - Limited room service ### More - Air conditioning - Desk - Free local calls - Iron/ironing board on request - Laptop-compatible safe - Phone ## Policies ### Check-in Check-in time starts at 3:00 PM Contactless check-in and check-out are available Express check-in available ### Check-out Check-out before noon Contactless check-out Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older. ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome 1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for SGD 107.91 per night. Free cots are available on request at the property ### Payment types at the property ## Important information ### Optional extras - Fee for buffet breakfast: from approximately SGD 45.14 for adults and from SGD 22.57 for children - Rollaway bed fee: SGD 107.91 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and debit cards; cash is not accepted This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La) Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older. If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Pool access available from 6:00 AM to 10:30 PM Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation No pets and no service animals are allowed at this property ### Property is also known as Traders Hotel Traders Orchardgateway Hotel Singapore Traders Orchardgateway Singapore Hotel Jen Orchardgateway Singapore Shangri-La Hotel Jen Orchardgateway Jen Orchardgateway Singapore Jen Orchardgateway Hotel Jen Orchardgateway Shangri-La Jen Orchardgateway Shangri-La Hotel Jen Orchardgateway Singapore by Shangri La Hotel Jen Orchardgateway Singapore Shangri-La Hotel Jen Orchardgateway Shangri-La Jen Orchardgateway Singapore Shangri-La Jen Orchardgateway Shangri-La Hotel Hotel Jen Orchardgateway Singapore by Shangri-La Singapore Singapore Hotel Jen Orchardgateway Singapore by Shangri-La Hotel Hotel Hotel Jen Orchardgateway Singapore by Shangri-La Traders Orchardgateway Hotel Singapore Hotel Jen Orchardgateway Singapore by Shangri La Hotel Jen Orchardgateway Singapore by Shangri-La Singapore Hotel Jen Orchardgateway Singapore Jen Orchardgateway Shangri La ## Frequently asked questions ### Does JEN Singapore Orchardgateway by Shangri-La have a pool? ### How much does it cost to stay at JEN Singapore Orchardgateway by Shangri-La? ### Is JEN Singapore Orchardgateway by Shangri-La pet-friendly? ### How much is parking at JEN Singapore Orchardgateway by Shangri-La? ### What time is check-in at JEN Singapore Orchardgateway by Shangri-La? ### What time is check-out at JEN Singapore Orchardgateway by Shangri-La? ### Where is JEN Singapore Orchardgateway by Shangri-La located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## JEN Singapore Orchardgateway by Shangri-La Reviews 9.2 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.4 Cleanliness ### 9.2 Amenities ### 9.2 Staff & service ### 9.0 Eco-friendliness ### 9.2 Property conditions & facilities 10 - Excellent 772 8 - Good 281 6 - Okay 62 4 - Poor 15 2 - Terrible 17 ## Reviews ### 10/10 Excellent #### Roger 4 Jan 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great room perfect location , good wifi and pool on the roof!! ##### Roger Stayed 2 nights in Jan 2026 ### 10/10 Excellent #### Richard 6 Jan 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great hotel and the staff are very professional. Outstanding over all. ##### Richard Stayed 1 night in Jan 2026 ### 10/10 Excellent #### Michael 10 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities Our room was awesome, staff was absolutly gorgeous and our kids liked the pool, view from our room and was amazed by the surprise bought by Jeni the Robot :-) ##### Michael Stayed 1 night in Jan 2026 ### 10/10 Excellent #### Tan 7 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Great hotel, great location, great breakfasts ##### Tan Stayed 7 nights in Oct 2025 ### 10/10 Excellent #### Pinaaz 4 Jan 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everything was clean and lovely ##### Pinaaz Stayed 2 nights in Jan 2026 ### 10/10 Excellent #### Richard 14 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities The room was clean and the staff was nice too ##### Richard Stayed 5 nights in Dec 2025 ### 10/10 Excellent #### Yegisabet 6 Dec 2025 Liked: Cleanliness, staff & service, property conditions & facilities Great hotel Ang great views. ##### Yegisabet Stayed 3 nights in Dec 2025 ### 10/10 Excellent #### Ka Hoo 16 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Location is great and the staff is super friendly ##### Ka Hoo Stayed 4 nights in Nov 2025 ### 10/10 Excellent #### Ryan 7 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities Excellent hotel. We stayed in the family deluxe room and had two king size beds for our family of four. The rooftop pool was a highlight for my son, where we also were able to enjoy the NYE fireworks! The breakfast buffet is one of the best we've enjoyed and worth it. Check-in/check-out was a breeze. ![](https://a.travel-assets.com/ugc/hotel-reviews/b2220b34-3d2b-43d1-99b2-59387f92cb49-1767801972395.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Ryan Stayed 3 nights in Dec 2025 ### 8/10 Good #### Richard 7 Dec 2025 Liked: Cleanliness, property conditions & facilities Clean room, location is wonderful. Staff were great ##### Richard Stayed 3 nights in Dec 2025 ### 10/10 Excellent #### Yucel 21 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Overall it was a centrally located, clean and nice hotel. It was very good for the price. Rooftop pool was excellent ##### Yucel Stayed 4 nights in Dec 2025 ### 10/10 Excellent #### Kar Wai 19 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Clean room, nice rooftop swimming pool, very convenient, close to food court, shopping and subway. ##### Kar Wai Stayed 4 nights in Oct 2025 ### 10/10 Excellent #### adrian 16 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Slick service, great breakfast and well located ##### adrian Stayed 3 nights in Nov 2025 ### 10/10 Excellent #### Nicholas 5 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Clean rooms, staff was very friendly and helpful. ##### Nicholas Stayed 3 nights in Nov 2025 ### 10/10 Excellent #### Wee Hong 1 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities Counting down on new year eve and staying overnight for fire works. Rooftop decks extended opening hours. Good view from the rooftop decks. ![](https://a.travel-assets.com/ugc/hotel-reviews/dc976ab6-1db1-4777-9031-df8b85fdbca5-1767296489620.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/61c23c5d-e640-4e93-b0c1-d169a364a462-1767296490062.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/555897cf-94a9-4568-a3d6-4d149589f925-1767296727286.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Wee Hong Stayed 1 night in Dec 2025 ### 10/10 Excellent #### SH 18 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Staff were helpful and courteous. Room decor looks a bit worn but all good ##### SH Stayed 2 nights in Dec 2025 ### 10/10 Excellent #### Sarah 26 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location, well-designed rooms and a rooftop pool with a view. ##### Sarah Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### Gordon James 11 Nov 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities An excellent, centrally located hotel that is a great advert for Singapore ![Views from the rooftop pool](https://a.travel-assets.com/ugc/hotel-reviews/606857b7-55bf-4a47-97d7-fdfb9420f413-1762860226683.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/93d3d15c-7a29-476b-a0d7-86f6dcdb268c-1762860227388.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/f12216db-4766-416f-a357-d527609d63b6-1762860230344.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Gordon James Stayed 5 nights in Nov 2025 ### 8/10 Good #### Natalie 6 Dec 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Clean and comfortable room. Great location. Walkable. Lovely outdoor rooftop pool. ##### Natalie Stayed 2 nights in Dec 2025 ### 6/10 Okay #### Suraphol 8 Jan 2026 Liked: Staff & service Disliked: Property conditions & facilities breakfast was very limited. and there is always a line food is not constantly being filled and clean up by serving areas. ##### Suraphol Stayed 5 nights in Dec 2025 ### 10/10 Excellent #### Bret 30 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Room was nice and very clean. Pool area was super, friendly staff good drinks and great views of the city. Great location as it’s very close to everything. I will stay here again for sure. Bret ![](https://a.travel-assets.com/ugc/hotel-reviews/9f9843da-ca7c-4713-950e-1ea3631a6347-1764480573670.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/aa9d425d-b4a0-4ef2-aec7-3c5454f09dc6-1764480573334.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/2b680101-5d89-4daa-bb15-a659909f6bff-1764480573830.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/2358025f-d1be-4351-bb9f-f4c0c97736a6-1764480573770.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Bret Stayed 8 nights in Nov 2025 ### 10/10 Excellent #### Sri Harsha 23 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Fantastic hotel and service, staff were amazing ##### Sri Harsha Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Juan 30 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities Good location, easy to walk, plenty of places to eat ##### Juan Stayed 6 nights in Sep 2025 ### 10/10 Excellent #### Elgan 29 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities Great central location for shopping ##### Elgan Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### Vinodhkumar 18 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Stay for 4 nights, very convenient for shopping and travelling around the city using the metro ##### Vinodhkumar Stayed 4 nights in Oct 2025 ## Expedia's Latest Trends ### Hotels > [Citadines Raffles Place Singapore](https://www.expedia.co.uk/Singapore-Hotels-Citadines-Raffles-Place-Singapore.h74539853.Hotel-Information) > > [Fairmont Singapore](https://www.expedia.co.uk/Singapore-Hotels-Fairmont-Singapore.h861823.Hotel-Information) > > [Quincy Hotel Singapore by Far East Hospitality ](https://www.expedia.co.uk/Singapore-Hotels-Quincy-Hotel.h2450073.Hotel-Information) > > [Oasia Hotel Downtown Singapore by Far East Hospitality](https://www.expedia.co.uk/Singapore-Hotels-Oasia-Hotel-Downtown-Singapore.h13455138.Hotel-Information) > > [Crowne Plaza Changi Airport by IHG](https://www.expedia.co.uk/Singapore-Hotels-Crowne-Plaza-Changi-Airport.h2057692.Hotel-Information) > > [The Fullerton Hotel Singapore](https://www.expedia.co.uk/Singapore-Hotels-The-Fullerton-Hotel-Singapore.h892940.Hotel-Information) > > [Raffles Singapore](https://www.expedia.co.uk/Singapore-Hotels-Raffles-Hotel-Singapore.h20409.Hotel-Information) > > [The Ritz-Carlton, Millenia Singapore](https://www.expedia.co.uk/Singapore-Hotels-The-Ritz-Carlton.h28540.Hotel-Information) > > [The Robertson House by The Crest Collection](https://www.expedia.co.uk/Singapore-Hotels-The-Robertson-House-By-The-Crest-Collection.h2483503.Hotel-Information) > > [Grand Copthorne Waterfront](https://www.expedia.co.uk/Singapore-Hotels-Grand-Copthorne-Waterfront.h553889.Hotel-Information) > > [Citadines Rochor Singapore](https://www.expedia.co.uk/Singapore-Hotels-Citadines-Rochor-Singapore.h42235554.Hotel-Information) > > [Shangri-La Singapore](https://www.expedia.co.uk/Singapore-Hotels-Shangri-La-Singapore.h22322.Hotel-Information) > > [Shangri-La Rasa Sentosa, Singapore](https://www.expedia.co.uk/Singapore-Hotels-Shangri-La-Rasa-Sentosa.h6519.Hotel-Information) > > [Mandarin Oriental, Singapore](https://www.expedia.co.uk/Singapore-Hotels-Mandarin-Oriental.h328784.Hotel-Information) > > [Grand Park City Hall](https://www.expedia.co.uk/Singapore-Hotels-Grand-Park-City-Hall.h892942.Hotel-Information) > > [Paradox Singapore Merchant Court at Clarke Quay](https://www.expedia.co.uk/Singapore-Hotels-Paradox-Singapore-Merchant-Court-At-Clarke-Quay.h447795.Hotel-Information) > > [Furama RiverFront](https://www.expedia.co.uk/Singapore-Hotels-Furama-RiverFront.h46753.Hotel-Information) > > [Park Regis by Prince Singapore](https://www.expedia.co.uk/Singapore-Hotels-Park-Regis.h4018160.Hotel-Information) > > [Frasers House, a Luxury Collection Hotel, Singapore](https://www.expedia.co.uk/Singapore-Hotels-InterContinental-Singapore.h12307.Hotel-Information) > > [Oasia Hotel Novena, Singapore](https://www.expedia.co.uk/Singapore-Hotels-Oasia-Hotel-Novena.h4249364.Hotel-Information) > > [Swissotel The Stamford, Singapore](https://www.expedia.co.uk/Singapore-Hotels-Swissotel-The-Stamford.h311.Hotel-Information) > > [Holiday Inn Express Singapore Clarke Quay by IHG](https://www.expedia.co.uk/Singapore-Hotels-Holiday-Inn-Express-Singapore-Clarke-Quay.h6485265.Hotel-Information) > > [The Clan Hotel Singapore by Far East Hospitality](https://www.expedia.co.uk/Singapore-Hotels-The-Clan-Hotel-Singapore.h45536906.Hotel-Information) > > [Pan Pacific Singapore](https://www.expedia.co.uk/Singapore-Hotels-Pan-Pacific-Singapore.h6594.Hotel-Information) > > [Carlton Hotel Singapore](https://www.expedia.co.uk/Singapore-Hotels-Carlton-Hotel-Singapore.h892568.Hotel-Information) > > [W Singapore - 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