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JEN Singapore Orchardgateway by Shangri-La

4.0 star property
Central hotel with free parking connected to a shopping center in Singapore

Choose dates to view prices

your current months are May, 2024 and June, 2024.
May 2024
June 2024

Photo gallery for JEN Singapore Orchardgateway by Shangri-La

Outdoor pool, free pool cabanas, pool umbrellas
Exterior
Deluxe Room (Family) | In-room safe, desk, blackout curtains, iron/ironing board
Breakfast, lunch and dinner served
In-room safe, desk, blackout curtains, iron/ironing board
Reviews
9.0

Wonderful

Popular amenities

  • Pool
  • Hot tubHot tubHot tub
  • Breakfast available
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
The price is £181
Price available on 9/6/2024

Check out the area

Map
277 Orchard Road, Singapore, 238858
  • Popular LocationOrchard Road5 min walk
  • Popular LocationNational Museum of Singapore15 min walk
  • Popular LocationMarina Bay Sands Skypark6 min drive
  • AirportSingapore (SIN-Changi)29 min drive
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Room options

View all photos for Superior Room, 1 King Bed

In-room safe, desk, blackout curtains, iron/ironing board

Superior Room, 1 King Bed

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Bathrobes
Hairdryer
Private bathroom
Coffee/tea maker
  • 291 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Panorama Club Room, 1 King Bed

Panorama Club Room, 1 King Bed | In-room safe, desk, blackout curtains, iron/ironing board

Panorama Club Room, 1 King Bed

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Bathrobes
Hairdryer
Private bathroom
Coffee/tea maker
  • 592 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Club Deluxe Room, 1 King Bed

In-room safe, desk, blackout curtains, iron/ironing board

Club Deluxe Room, 1 King Bed

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Bathrobes
Hairdryer
Private bathroom
Coffee/tea maker
  • 344 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Club Room, 1 King Bed

In-room safe, desk, blackout curtains, iron/ironing board

Club Room, 1 King Bed

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Bathrobes
Hairdryer
Private bathroom
Coffee/tea maker
  • 291 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Room, 1 King Bed

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Bathrobes
Hairdryer
Private bathroom
Coffee/tea maker
  • 344 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room (Family)

Deluxe Room (Family) | In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Room (Family)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Bathrobes
Hairdryer
Private bathroom
Coffee/tea maker
  • 506 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, City View

In-room safe, desk, blackout curtains, iron/ironing board

Superior Room, 1 King Bed, City View

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Bathrobes
Hairdryer
Private bathroom
Coffee/tea maker
  • 291 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Twin Room

In-room safe, desk, blackout curtains, iron/ironing board

Club Twin Room

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Bathrobes
Hairdryer
Private bathroom
Coffee/tea maker
  • 291 sq ft
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Twin Room, City View

In-room safe, desk, blackout curtains, iron/ironing board

Superior Twin Room, City View

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Bathrobes
Hairdryer
Private bathroom
Coffee/tea maker
  • 291 sq ft
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Twin Room

In-room safe, desk, blackout curtains, iron/ironing board

Superior Twin Room

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Bathrobes
Hairdryer
Private bathroom
Coffee/tea maker
  • 291 sq ft
  • Sleeps 3
  • 2 Single Beds

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About the area

Singapore

Located in Orchard neighborhood, JEN Singapore Orchardgateway by Shangri-La is connected to a shopping center. National Museum of Singapore and Peranakan Museum are cultural highlights, and travelers looking to shop may want to visit Orchard Central. Looking to enjoy an event or a game? See what's going on at Marina Bay Street Circuit or Singapore National Stadium. Guests love the hotel's central location.
Visit our Singapore travel guideOpens in a new window

What's nearby

  • Orchard Road - 5 min walk
  • National Museum of Singapore - 15 min walk
  • Bugis Street Shopping District - 4 min drive
  • Marina Bay Sands Skypark - 6 min drive
  • Marina Bay Sands Casino - 6 min drive

Getting around

  • Somerset Station - 1 min walk
  • Kempas Baru Station - 33 min drive
  • Singapore Changi Airport (SIN) - 29 min drive

Restaurants

  • Don Don Donki - 3 min walk
  • Hai Di Lao 海底捞火锅 - 1 min walk
  • Guzman Y Gomez - Orchard Gateway - 3 min walk
  • Kanshoku Ramen Bar - 1 min walk
  • Walking on Sunshine - 3 min walk

About this property

JEN Singapore Orchardgateway by Shangri-La

Upscale hotel near Orchard Central
Located close to National Museum of Singapore and Peranakan Museum, JEN Singapore Orchardgateway by Shangri-La provides a poolside bar, a rooftop terrace, and a coffee shop/cafe. For some rest and relaxation, visit the spa tub. The on-site international cuisine restaurant, Makan at Jen, offers breakfast, brunch, lunch, dinner, and kids' meals. In addition to dry cleaning/laundry services and 2 bars, guests can connect to free in-room WiFi.
Other perks include:
  • Swimming pool with free cabanas, sunloungers and pool umbrellas
  • Free self-parking
  • Buffet breakfast (surcharge), bike hire and an outdoor pool
  • Express check-out, express check-in and babysitting (surcharge)
  • Guest reviews speak highly of the central location
Room features
All 499 rooms have comforts such as 24-hour room service and laptop-compatible safes, as well as thoughtful touches like air conditioning and bathrobes. Guest reviews speak well of the clean, spacious rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with free toiletries and hairdryers
  • Free infant beds, cable channels and coffee/tea makers

Languages

Chinese (Mandarin), English, Hindi, Japanese, Korean, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: SGD 45.14 for adults and SGD 22.57 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bay Watch at Jen
  • Lounge at Jen
  • Makan at Jen

Things to do

  • 24-hour health club
  • Bicycle rentals
  • Outdoor pool
  • Spa tub

Family friendly

  • Babysitting (surcharge)
  • Free cot
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 452 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Free pool cabanas
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • 10 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Contactless check-in and check-out are available
Express check-in available

Check-out

Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: approximately SGD 45.14 for adults and SGD 22.57 for children
  • Rollaway bed fee: SGD 105.93 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Traders Hotel
Traders Orchardgateway Hotel Singapore
Traders Orchardgateway Singapore
Hotel Jen Orchardgateway Singapore Shangri-La
Hotel Jen Orchardgateway
Jen Orchardgateway Singapore
Jen Orchardgateway
Hotel Jen Orchardgateway Shangri-La
Jen Orchardgateway Shangri-La
Hotel Jen Orchardgateway Singapore by Shangri La
Hotel Jen Orchardgateway Singapore Shangri-La
Hotel Jen Orchardgateway Shangri-La
Jen Orchardgateway Singapore Shangri-La
Jen Orchardgateway Shangri-La
Hotel Hotel Jen Orchardgateway Singapore by Shangri-La Singapore
Singapore Hotel Jen Orchardgateway Singapore by Shangri-La Hotel
Hotel Hotel Jen Orchardgateway Singapore by Shangri-La
Traders Orchardgateway Hotel Singapore
Hotel Jen Orchardgateway Singapore by Shangri La
Hotel Jen Orchardgateway Singapore by Shangri-La Singapore
Hotel Jen Orchardgateway Singapore
Jen Orchardgateway Shangri La

Frequently asked questions

Does JEN Singapore Orchardgateway by Shangri-La have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at JEN Singapore Orchardgateway by Shangri-La?

As of 10 May 2024, prices found for a 1-night stay for 2 adults at JEN Singapore Orchardgateway by Shangri-La on 9 Jun 2024 start from £181.21, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is JEN Singapore Orchardgateway by Shangri-La pet-friendly?

No, pets are not allowed at this property.

How much is parking at JEN Singapore Orchardgateway by Shangri-La?

Self-parking is free at this property.

JEN Singapore Orchardgateway by Shangri-La Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 645 out of 1006 reviews" "
Rating 8 - Good. 264 out of 1006 reviews" "
Rating 6 - Okay. 53 out of 1006 reviews" "
Rating 4 - Poor. 24 out of 1006 reviews" "
Rating 2 - Terrible. 20 out of 1006 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Charlotte

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay
Stayed 3 nights in May 2024

10/10 Excellent

Emma, Burbank

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 2 nights in Jan 2024

10/10 Excellent

TAS

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
They have complimentary use of the shower room after checking out which was ideal considering the hyper humid weather in Singapore.
Stayed 4 nights in May 2024

6/10 Okay

Conor

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
We loved the view, the pool, the staff, and the service. The location was excellent. For example, when the duvet cover was completely torn, the staff was there quickly to fix it and left some chocolates as an apology! Unfortunately, I stepped on glass in the hotel room on the last night of our six night stay. We had not brought any glass into the room during those six nights. If the room had been vacuumed properly, this should have been caught. Sadly, I did not give the hotel staff a chance to make up for this error, as our flight out was early the next morning, but I would hope that the hotel invests a little more in their housekeeping to prevent ripped linens and glass in the carpets.
Stayed 6 nights in Apr 2024

10/10 Excellent

Yanling

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel's location is really convenient. Rooms are clean and items are all in working condition. Staffs are friendly. Good for old and young.
Stayed 2 nights in Apr 2024

10/10 Excellent

Klaudia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wifi was bad and slow
Stayed 6 nights in Apr 2024

10/10 Excellent

peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
fast service & very clean . nothing bad to say
Stayed 4 nights in Apr 2024

10/10 Excellent

Smita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for MRT use as a tourist. The roof top pool is an amazing spot with beautiful view.
Stayed 4 nights in Apr 2024

10/10 Excellent

Devin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Koon Seng

Stayed 1 night in Apr 2024

General hotel information

Reasons to Book
Outdoor Pool & Property Cleanliness
Check-In Time
3:00 PM
Check-Out Time
12:00 PM
Star Rating
4.0