Title: JEN Singapore Orchardgateway by Shangri-La Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # JEN Singapore Orchardgateway by Shangri-La Central Singapore hotel connected to a shopping centre, steps from Orchard Central ![Outdoor pool, open 6:00 AM to 10:30 PM, free pool cabanas](https://images.trvl-media.com/lodging/1000000/910000/906100/906062/2f0f95da.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Deluxe Room (Family) | In-room safe, desk, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/910000/906100/906062/ff13dda9.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Outdoor pool, open 6:00 AM to 10:30 PM, free pool cabanas](https://images.trvl-media.com/lodging/1000000/910000/906100/906062/38835bdd.jpg?impolicy=resizecrop&rw=297&ra=fit) ![In-room safe, desk, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/910000/906100/906062/44339b1e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![In-room safe, desk, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/910000/906100/906062/80145a9e.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Steps from the National Museum and Peranakan Museum, JEN Singapore Orchardgateway by Shangri-La offers international dishes at Makan at Jen. Guests can unwind in the spa tub or enjoy the rooftop pool with cabanas and sun loungers. Visitors consistently praise the attentive staff. 9.2 Wonderful ## Popular amenities - - - - Hot tub - Bar - Room service £159 includes taxes & fees 17 Oct - 18 Oct ## Room options ### Check availability for these dates Tonight [Oct 14 - Oct 15](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-14&endDate=2025-10-15&selected=906062&PinnedHotelID=906062&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-14&endDate=2025-10-15&selected=906062&PinnedHotelID=906062&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct 15 - Oct 16](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-15&endDate=2025-10-16&selected=906062&PinnedHotelID=906062&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-15&endDate=2025-10-16&selected=906062&PinnedHotelID=906062&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct 17 - Oct 19](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=906062&PinnedHotelID=906062&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=906062&PinnedHotelID=906062&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct 24 - Oct 26](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=906062&PinnedHotelID=906062&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=906062&PinnedHotelID=906062&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 27 of 27 rooms ![In-room safe, desk, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/910000/906100/906062/b3ae710b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Club Deluxe Room - Sleeps 3 ![In-room safe, desk, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/910000/906100/906062/8383492b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 King Bed 8.4 Very good 12 reviews ### Highlights Air conditioning Free cots/infant beds Flat-screen TV Blackout curtains Bathrobes Hairdryer Private bathroom Coffee/tea maker - 344 sq ft - Sleeps 4 - 1 King Bed ![Deluxe Room (Family) | In-room safe, desk, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/910000/906100/906062/ff13dda9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room (Family) 9.6 Exceptional 4 reviews ### Highlights Air conditioning Free cots/infant beds Flat-screen TV Blackout curtains Bathrobes Hairdryer Private bathroom Coffee/tea maker - 506 sq ft - Sleeps 4 - 1 King Bed ![In-room safe, desk, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/910000/906100/906062/a9bcfce6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 1 King Bed, City View 8.6 Excellent 68 reviews ### Highlights Air conditioning Free cots/infant beds Flat-screen TV Blackout curtains Bathrobes Hairdryer Private bathroom Coffee/tea maker - 291 sq ft - City view - Sleeps 3 - 1 King Bed ![In-room safe, desk, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/910000/906100/906062/ee887e5b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 1 King Bed 9.2 Wonderful 55 reviews ### Highlights Air conditioning Free cots/infant beds Flat-screen TV Blackout curtains Bathrobes Hairdryer Private bathroom Coffee/tea maker - 291 sq ft - Sleeps 3 - 1 King Bed ![Panorama Club Room, 1 King Bed | In-room safe, desk, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/910000/906100/906062/4a560a35.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Panorama Club Room, 1 King Bed 10.0 Exceptional 3 reviews ### Highlights Air conditioning Free cots/infant beds Flat-screen TV Blackout curtains Bathrobes Hairdryer Private bathroom Coffee/tea maker - 592 sq ft - City view - Sleeps 4 - 1 King Bed ![In-room safe, desk, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/910000/906100/906062/8383492b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Club Deluxe Room, 1 King Bed 10.0 Exceptional 3 reviews ### Highlights Air conditioning Free cots/infant beds Flat-screen TV Blackout curtains Bathrobes Hairdryer Private bathroom Coffee/tea maker - 344 sq ft - Sleeps 4 - 1 King Bed ![In-room safe, desk, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/910000/906100/906062/ee887e5b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Club Room, 1 King Bed 8.8 Excellent 10 reviews ### Highlights Air conditioning Free cots/infant beds Flat-screen TV Blackout curtains Bathrobes Hairdryer Private bathroom Coffee/tea maker - 291 sq ft - Sleeps 3 - 1 King Bed ![In-room safe, desk, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/910000/906100/906062/47ad42fb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Twin Room, City View 8.6 Excellent 16 reviews ### Highlights Air conditioning Free cots/infant beds Flat-screen TV Blackout curtains Bathrobes Hairdryer Private bathroom Coffee/tea maker - 291 sq ft - City view - Sleeps 3 - 2 Single Beds ![In-room safe, desk, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/910000/906100/906062/d34dd980.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Twin Room 8.8 Excellent 18 reviews ### Highlights Air conditioning Free cots/infant beds Flat-screen TV Blackout curtains Bathrobes Hairdryer Private bathroom Coffee/tea maker - 291 sq ft - Sleeps 3 - 2 Single Beds ![In-room safe, desk, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/910000/906100/906062/d34dd980.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Club Twin Room 8.6 Excellent 4 reviews ### Highlights Air conditioning Free cots/infant beds Flat-screen TV Blackout curtains Bathrobes Hairdryer Private bathroom Coffee/tea maker - 291 sq ft - Sleeps 3 - 2 Single Beds ![In-room safe, desk, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/910000/906100/906062/a9a952ab.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Family Room - Sleeps 3 ![In-room safe, desk, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/910000/906100/906062/2941075e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Twin Room - Sleeps 2 ![In-room safe, desk, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/910000/906100/906062/fa8a629a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior king Room - Sleeps 2 ![In-room safe, desk, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/910000/906100/906062/83c4e041.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe twin Room - Sleeps 2 ![In-room safe, desk, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/910000/906100/906062/319bf05f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe King Room - Sleeps 3 ![In-room safe, desk, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/910000/906100/906062/259021be.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior City View twin Room - Sleeps 2 ![In-room safe, desk, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/910000/906100/906062/5eff593b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior City View king Room - Sleeps 2 ![In-room safe, desk, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/910000/906100/906062/1d90507e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Club twin Room - Sleeps 2 ![In-room safe, desk, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/910000/906100/906062/fa8a629a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Club king Room - Sleeps 2 ![In-room safe, desk, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/910000/906100/906062/880a5750.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Club Panorama twin Room - Sleeps 2 ![In-room safe, desk, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/910000/906100/906062/7fc0c5fe.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Club Panorama king Room - Sleeps 3 ![In-room safe, desk, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/910000/906100/906062/2941075e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room - Sleeps 2 ![In-room safe, desk, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/910000/906100/906062/dc311d23.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room - Sleeps 3 ![In-room safe, desk, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/910000/906100/906062/fb2f1775.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior City View Room - Sleeps 2 ![In-room safe, desk, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/910000/906100/906062/0aa78f6d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Club Room - Sleeps 2 ![In-room safe, desk, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/910000/906100/906062/e71bd1bc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Club Panorama Room - 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More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FSingapore-Hotels-JEN-Singapore-Orchardgateway-By-Shangri-La.h906062.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FSingapore-Hotels-JEN-Singapore-Orchardgateway-By-Shangri-La.h906062.Hotel-Information) ## About the area Located in Orchard neighbourhood, JEN Singapore Orchardgateway by Shangri-La is connected to a shopping centre. National Museum of Singapore and Peranakan Museum are cultural highlights, and travellers looking to shop may want to visit Orchard Central. Looking to enjoy an event or a game? See what's going on at Marina Bay Street Circuit or Singapore National Stadium. Guests appreciate the hotel's convenience for public transportation: Somerset Station is just steps away and Dhoby Ghaut Station is 10 minutes on foot. [Visit our Singapore travel guide](https://www.expedia.co.uk/Singapore.dx3168) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C1.30036%2C103.83915&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=u1NIrIAhxnofFrLuzCmqE_afrOs=) 277 Orchard Road, Singapore, 238858 ### What's nearby - Orchard Central - 1 min walk - 0.0 miles - Orchard Road - 2 min walk - 0.1 miles - National Museum of Singapore - 15 min walk - 0.8 miles - Bugis Street Shopping District - 19 min walk - 1.0 mile - Marina Bay Sands Casino - 5 min drive - 2.6 miles ### Getting around - Somerset Station - 1 min walk - Kempas Baru Station - 33 min drive - Changi Airport (SIN) - 29 min drive ### Restaurants - ‪Heytea - ‬3 min walk - ‪Saizeriya Ristorante E Caffe - ‬1 min walk - ‪Tsuta - ‬3 min walk - ‪Coffeesmith - ‬1 min walk - ‪4Fingers Crispy Chicken - ‬1 min drive ## About this property ### JEN Singapore Orchardgateway by Shangri-La Upscale hotel near National Museum of Singapore Located close to Orchard Central and Peranakan Museum, JEN Singapore Orchardgateway by Shangri-La provides a poolside bar, a rooftop terrace and dry cleaning/laundry services. For some rest and relaxation, visit the hot tub. The on-site international cuisine restaurant, Makan at Jen, offers breakfast, brunch, lunch, dinner and children's meals. In addition to a bar and a 24-hour health club, guests can connect to free in-room WiFi. Other perks include: - An outdoor pool along with free cabanas, sunloungers and pool umbrellas - Free self-parking - Buffet breakfast (surcharge), bike hire and express check-out - Express check-in, a lift and luggage storage - Guest reviews speak highly of the pool, helpful staff and proximity to shopping Room features All 499 rooms boast comforts such as laptop-compatible safes and air conditioning, as well as thoughtful touches such as free WiFi and bathrobes. Guests reviews speak well of the clean rooms at the property. More conveniences in all rooms include: - Bathrooms with free toiletries and hairdryers - 40-inch flat-screen TVs with cable channels - Free infant beds, coffee/tea makers and daily housekeeping ## Similar properties ![Front of property – evening/night](https://images.trvl-media.com/lodging/1000000/10000/7100/7062/1184f234.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### JEN Singapore Tanglin by Shangri-La Orchard - Pool - Hot tub - Spa - Kids pool 9.0 Wonderful 1,012 reviews £139 includes taxes & fees 14 Nov - 15 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-15&selected=7062&PinnedHotelID=7062&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 6:00 AM to 10:00 PM, pool loungers](https://images.trvl-media.com/lodging/1000000/10000/6200/6152/80a0654b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Holiday Inn Singapore Orchard City Centre by IHG Orchard - Pool - Kids pool - Parking included - Free WiFi 8.8 Excellent 1,005 reviews £138 includes taxes & fees 19 Oct - 20 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-19&endDate=2025-10-20&selected=6152&PinnedHotelID=6152&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 7 AM to 7:00 PM, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/1000000/900000/892600/892568/2c1233d0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Carlton Hotel Singapore Downtown Core - Pool - Spa - Kids pool - Parking included 9.0 Wonderful 1,955 reviews £135 includes taxes & fees 1 Nov - 2 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=892568&PinnedHotelID=892568&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 8:00 AM to 10:00 PM, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/19000000/18620000/18618200/18618175/7b39b8c4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### ANDAZ SINGAPORE, BY HYATT Downtown Core - Pool - Kids pool - Free WiFi - Restaurant 9.2 Wonderful 1,007 reviews £233 includes taxes & fees 26 Oct - 27 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-26&endDate=2025-10-27&selected=18618175&PinnedHotelID=18618175&HadPinnedHotel=true®ionId=-1&adults=2) ![Property grounds](https://images.trvl-media.com/lodging/1000000/450000/447800/447795/7c3e3657.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Paradox Singapore Merchant Court at Clarke Quay Downtown Singapore - Pool - Hot tub - Kids pool - Parking included 9.0 Wonderful 1,271 reviews £153 includes taxes & fees 7 Nov - 8 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-08&selected=447795&PinnedHotelID=447795&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/1000000/20000/19100/19078/7fcf7475.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hilton Singapore Orchard Orchard - Pool - Parking included - Free WiFi - Restaurant 9.2 Wonderful 810 reviews £205 includes taxes & fees 26 Oct - 27 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-26&endDate=2025-10-27&selected=19078&PinnedHotelID=19078&HadPinnedHotel=true®ionId=-1&adults=2) ![4 restaurants, breakfast, lunch, dinner served; international cuisine ](https://images.trvl-media.com/lodging/1000000/10000/6600/6594/3edcc65c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Pan Pacific Singapore Marina Bay - Pool - Spa - Kids pool - Free WiFi 9.2 Wonderful 1,703 reviews £207 includes taxes & fees 21 Oct - 22 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-21&endDate=2025-10-22&selected=6594&PinnedHotelID=6594&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/1000000/900000/893000/892942/b03ae303.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Grand Park City Hall Downtown Singapore - Pool - Parking included - Free WiFi - Restaurant 8.8 Excellent 1,043 reviews £166 includes taxes & fees 1 Nov - 2 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=892942&PinnedHotelID=892942&HadPinnedHotel=true®ionId=-1&adults=2) ![3 restaurants, Italian cuisine](https://images.trvl-media.com/lodging/1000000/30000/22400/22322/dae4eeae.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Shangri-La Singapore Tanglin - Pool - Spa - Kids pool - Parking included 9.2 Wonderful 1,007 reviews £224 includes taxes & fees 8 Nov - 9 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-08&endDate=2025-11-09&selected=22322&PinnedHotelID=22322&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/20000000/19080000/19073900/19073868/12222571.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### YOTEL Singapore Orchard Road Orchard - Pool - Free WiFi - Restaurant - Air conditioning 8.8 Excellent 1,644 reviews £106 includes taxes & fees 15 Oct - 16 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-15&endDate=2025-10-16&selected=19073868&PinnedHotelID=19073868&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Free self parking on site - Limited on-site parking ### Food and drink - Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: SGD 45.14 for adults and SGD 22.57 for children - A bar/lounge - A poolside bar - A restaurant - Snack bar/deli ### Restaurants on site - Makan at Jen - Trippi ### Things to do - 24-hour health club - Bicycle rentals - Hot tub - Outdoor pool ### Family friendly - In-room cot - Laundry facilities - Outdoor pool - Snack bar/deli ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage - Safe at front desk - Vending machine ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Porter/bellhop ### Business services - 452 square feet of conference space - Computer station - Meeting rooms ### Outdoors - Free pool cabanas - Pool loungers - Pool umbrellas - Rooftop terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Stair-free path to entrance - Well-lit path to entrance - Wheelchair accessible (may have limitations) ### More - 10 floors - Banquet hall - Designated smoking areas ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Free cot ### Bathroom - Dressing gowns - Free toiletries - Hair dryer - Private bathroom - Slippers - Towels provided ### Entertainment - 40-inch flat-screen TV with cable channels ### Food and drink - Coffee/tea maker - Limited room service ### More - Air conditioning - Desk - Free local calls - Iron/ironing board on request - Laptop-compatible safe - Phone ## Policies ### Check-in Check-in time starts at 3:00 PM Contactless check-in and check-out are available Express check-in available ### Check-out Check-out before noon Contactless check-out Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older. ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome 1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for SGD 107.91 per night. Free cots are available on request at the property ### Payment types at the property ## Important information ### Optional extras - Fee for buffet breakfast: from approximately SGD 45.14 for adults and from SGD 22.57 for children - Rollaway bed fee: SGD 107.91 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and debit cards; cash is not accepted This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La) Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older. If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Pool access available from 6:00 AM to 10:30 PM Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation No pets and no service animals are allowed at this property ### Property is also known as Traders Hotel Traders Orchardgateway Hotel Singapore Traders Orchardgateway Singapore Hotel Jen Orchardgateway Singapore Shangri-La Hotel Jen Orchardgateway Jen Orchardgateway Singapore Jen Orchardgateway Hotel Jen Orchardgateway Shangri-La Jen Orchardgateway Shangri-La Hotel Jen Orchardgateway Singapore by Shangri La Hotel Jen Orchardgateway Singapore Shangri-La Hotel Jen Orchardgateway Shangri-La Jen Orchardgateway Singapore Shangri-La Jen Orchardgateway Shangri-La Hotel Hotel Jen Orchardgateway Singapore by Shangri-La Singapore Singapore Hotel Jen Orchardgateway Singapore by Shangri-La Hotel Hotel Hotel Jen Orchardgateway Singapore by Shangri-La Traders Orchardgateway Hotel Singapore Hotel Jen Orchardgateway Singapore by Shangri La Hotel Jen Orchardgateway Singapore by Shangri-La Singapore Hotel Jen Orchardgateway Singapore Jen Orchardgateway Shangri La ## Frequently asked questions ### Does JEN Singapore Orchardgateway by Shangri-La have a pool? > Yes, this property has an outdoor pool. Pool access is from 6:00 AM to 10:30 PM. ### How much does it cost to stay at JEN Singapore Orchardgateway by Shangri-La? > As of 14 Oct 2025, prices found for a 1-night stay for 2 adults at JEN Singapore Orchardgateway by Shangri-La on 17 Oct 2025 start from £159.16, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Singapore-Hotels-JEN-Singapore-Orchardgateway-By-Shangri-La.h906062.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is JEN Singapore Orchardgateway by Shangri-La pet-friendly? > No, pets are not allowed at this property. ### How much is parking at JEN Singapore Orchardgateway by Shangri-La? > Self-parking is free at this property. ### What time is check-in at JEN Singapore Orchardgateway by Shangri-La? > Check-in begins at 3:00 PM. ### What time is check-out at JEN Singapore Orchardgateway by Shangri-La? > Checkout is at noon. ### Where is JEN Singapore Orchardgateway by Shangri-La located? > Located in Orchard, this hotel is within 1 mi (2 km) of Orchard Central, National Museum of Singapore and Peranakan Museum. Somerset Station is only a 2-minute walk and Dhoby Ghaut Station is 10 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## JEN Singapore Orchardgateway by Shangri-La Reviews 9.2 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.4 Cleanliness ### 9.0 Amenities ### 9.2 Staff & service ### 9.0 Eco-friendliness ### 9.2 Property conditions & facilities 10 - Excellent 714 8 - Good 271 6 - Okay 62 4 - Poor 16 2 - Terrible 17 ### 10/10 Excellent #### Sri Harsha 23 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Fantastic hotel and service, staff were amazing ##### Sri Harsha Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Juan 30 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities Good location, easy to walk, plenty of places to eat ##### Juan Stayed 6 nights in Sep 2025 ### 10/10 Excellent #### Elgan 29 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities Great central location for shopping ##### Elgan Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### shirley 6 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Best location, very helpful staff and delicious breakfast. ##### shirley Stayed 3 nights in Jun 2025 ### 10/10 Excellent #### Phoutthida 29 Jun 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great stay ##### Phoutthida Stayed 3 nights in Jun 2025 ### 10/10 Excellent #### ARINOBU 14 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice location, easy to go anywhere by MRT. On the Orchard, we could enjoy shopping. ##### ARINOBU Stayed 5 nights in Sep 2025 ### 10/10 Excellent #### Judy 10 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very central location easy to go shopping and food places. Next to MRT entrance and also shopping mall. ##### Judy Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Helen 29 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Roof top pool and what a view.Clean property and close to the shops ##### Helen Stayed 6 nights in Sep 2025 ### 8/10 Good #### Robert 26 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities Good hotel in a convenient location. Breakfast was good, room basic but very clean and tidy ##### Robert Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Lara 3 Jul 2025 Liked: Cleanliness, amenities, property conditions & facilities Great stay, close to MRT. Comfortable rooms and loved the pool. ##### Lara Stayed 3 nights in Jun 2025 ### 10/10 Excellent #### David 13 Jun 2025 Liked: Cleanliness, property conditions & facilities Perfect stay Great pool ##### David Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Verified traveller 12 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Good central location with friendly staffs. ##### Verified traveller Stayed 6 nights in May 2025 ### 10/10 Excellent #### Grandage Family 29 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities Great location so close to MRT ##### Grandage Family Stayed 4 nights in Jul 2025 ### 10/10 Excellent #### Gaurav 18 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities Good service and very well located ##### Gaurav Stayed 5 nights in Jun 2025 ### 10/10 Excellent #### Paul 2 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Amazing pool which is the real selling point of the hotel. Rooms are on the small size for some of the cheaper rooms, but clean and comfortable. Breakfast can get very bus, otherwise good offering is made. ##### Paul Stayed 3 nights in Aug 2025 ### 10/10 Excellent #### LATCHMIN 9 Jul 2025 Liked: Cleanliness, amenities, property conditions & facilities This property is close to all MRT and shopping malls, rooms are very clean, bed comfortable and very nice breakfast buffet,food is great I so recommend this hotel ##### LATCHMIN Stayed 7 nights in Jun 2025 ### 10/10 Excellent #### ?? 17 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities Thank you very much for your warm hospitality. As Japanese guests, we truly felt welcomed. We would love to stay here again when we visit Singapore. ##### ?? Stayed 4 nights in Aug 2025 ### 10/10 Excellent #### Tom 8 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Great clean stay with an amazing rooftop pool ##### Tom Stayed 1 night in Jun 2025 ### 10/10 Excellent #### TAKUMA 14 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities So comfortable!! I could spent a nice and memorable time with family. ##### TAKUMA Stayed 4 nights in Aug 2025 ### 10/10 Excellent #### Karen 28 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Hotel location is fantastic with the Somerset MRT station below, staff welcomed us in the morning when we arrived from the airport and stored our luggage and allowed us to access the pool and shower facilities early which was convenient. Breakfast options are excellent ##### Karen Stayed 1 night in Jul 2025 ### 8/10 Good #### Valentino 19 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort One of the nicer, better kept hotels in Singapore ##### Valentino Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Jesse 5 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Love this place! Amazing hotel, very clean, easy access to everything nearby, awesome rooftop pool! ##### Jesse Stayed 2 nights in Apr 2025 ### 8/10 Good #### BRADLEY 8 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good but small. Not enough pool lounges. If not up to pool early, no lounge/shade so too hot to stay up there. Tiny gym. Great breakfast. Club room average. Not bad overall but not awesome either. ##### BRADLEY Stayed 5 nights in Sep 2025 ### 10/10 Excellent #### karen 17 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Love this hotel especially the roof top bar. ##### karen Stayed 1 night in Apr 2025 ### 10/10 Excellent #### YONG KWONG 13 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Hotel staff was very helpful, I love to stay there. Will come back to book again. ##### YONG KWONG Stayed 1 night in Jun 2025 ## Expedia's Latest Trends ### Hotels > [Hotel Miramar Singapore](https://www.expedia.co.uk/Singapore-Hotels-Hotel-Miramar-Singapore.h7398914.Hotel-Information) > > [Citadines Raffles Place Singapore](https://www.expedia.co.uk/Singapore-Hotels-Citadines-Raffles-Place-Singapore.h74539853.Hotel-Information) > > [Fairmont Singapore](https://www.expedia.co.uk/Singapore-Hotels-Fairmont-Singapore.h861823.Hotel-Information) > > [Quincy Hotel Singapore by Far East Hospitality](https://www.expedia.co.uk/Singapore-Hotels-Quincy-Hotel.h2450073.Hotel-Information) > > [Oasia Hotel Downtown Singapore by Far East Hospitality](https://www.expedia.co.uk/Singapore-Hotels-Oasia-Hotel-Downtown-Singapore.h13455138.Hotel-Information) > > [Crowne Plaza Changi Airport by IHG](https://www.expedia.co.uk/Singapore-Hotels-Crowne-Plaza-Changi-Airport.h2057692.Hotel-Information) > > [The Fullerton Hotel Singapore](https://www.expedia.co.uk/Singapore-Hotels-The-Fullerton-Hotel-Singapore.h892940.Hotel-Information) > > [Raffles Singapore](https://www.expedia.co.uk/Singapore-Hotels-Raffles-Hotel-Singapore.h20409.Hotel-Information) > > [The Ritz-Carlton, Millenia Singapore](https://www.expedia.co.uk/Singapore-Hotels-The-Ritz-Carlton.h28540.Hotel-Information) > > [The Robertson House by The Crest Collection](https://www.expedia.co.uk/Singapore-Hotels-The-Robertson-House-By-The-Crest-Collection.h2483503.Hotel-Information) > > [Grand Copthorne Waterfront](https://www.expedia.co.uk/Singapore-Hotels-Grand-Copthorne-Waterfront.h553889.Hotel-Information) > > [Citadines Rochor Singapore](https://www.expedia.co.uk/Singapore-Hotels-Citadines-Rochor-Singapore.h42235554.Hotel-Information) > > [Shangri-La Singapore](https://www.expedia.co.uk/Singapore-Hotels-Shangri-La-Singapore.h22322.Hotel-Information) > > [Shangri-La Rasa Sentosa, Singapore](https://www.expedia.co.uk/Singapore-Hotels-Shangri-La-Rasa-Sentosa.h6519.Hotel-Information) > > [Mandarin Oriental, Singapore](https://www.expedia.co.uk/Singapore-Hotels-Mandarin-Oriental.h328784.Hotel-Information) > > [Grand Park City Hall](https://www.expedia.co.uk/Singapore-Hotels-Grand-Park-City-Hall.h892942.Hotel-Information) > > [Paradox Singapore Merchant Court at Clarke Quay](https://www.expedia.co.uk/Singapore-Hotels-Paradox-Singapore-Merchant-Court-At-Clarke-Quay.h447795.Hotel-Information) > > [Furama RiverFront](https://www.expedia.co.uk/Singapore-Hotels-Furama-RiverFront.h46753.Hotel-Information) > > [Park Regis by Prince Singapore](https://www.expedia.co.uk/Singapore-Hotels-Park-Regis.h4018160.Hotel-Information) > > [InterContinental Singapore by IHG](https://www.expedia.co.uk/Singapore-Hotels-InterContinental-Singapore.h12307.Hotel-Information) > > [Oasia Hotel Novena, Singapore](https://www.expedia.co.uk/Singapore-Hotels-Oasia-Hotel-Novena.h4249364.Hotel-Information) > > [Swissotel The Stamford, Singapore](https://www.expedia.co.uk/Singapore-Hotels-Swissotel-The-Stamford.h311.Hotel-Information) > > [Holiday Inn Express Singapore Clarke Quay by IHG](https://www.expedia.co.uk/Singapore-Hotels-Holiday-Inn-Express-Singapore-Clarke-Quay.h6485265.Hotel-Information) > > [The Clan Hotel Singapore by Far East Hospitality](https://www.expedia.co.uk/Singapore-Hotels-The-Clan-Hotel-Singapore.h45536906.Hotel-Information) > > [Pan Pacific Singapore](https://www.expedia.co.uk/Singapore-Hotels-Pan-Pacific-Singapore.h6594.Hotel-Information) > > [Carlton Hotel Singapore](https://www.expedia.co.uk/Singapore-Hotels-Carlton-Hotel-Singapore.h892568.Hotel-Information) > > [W Singapore - Sentosa Cove](https://www.expedia.co.uk/Singapore-Hotels-W-Singapore-Sentosa-Cove.h5198964.Hotel-Information) > > [M Hotel Singapore City Centre](https://www.expedia.co.uk/Singapore-Hotels-M-Hotel-Singapore-City-Centre.h552973.Hotel-Information) > > [PARKROYAL COLLECTION Marina Bay, Singapore](https://www.expedia.co.uk/Singapore-Hotels-PARKROYAL-COLLECTION-Marina-Bay.h328749.Hotel-Information)