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Mandai Rainforest Resort By Banyan Tree

5.0 star property
Luxury resort with 2 restaurants and full-service spa

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Photo gallery for Mandai Rainforest Resort By Banyan Tree

Relax in this spacious room with a large bed, two nightstands, and a comfortable bench.
Enjoy a casual dining experience in this spacious area with high ceilings, exposed beams, and lush greenery.
Children can play and relax in this vibrant jungle-themed play area with seating and a game table.
Conference room with a unique ceiling design and stage, ideal for presentations and meetings.
Experience a serene escape with a unique view of the surrounding landscape from this circular structure.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Spa
  • Bar
  • Housekeeping
The current price is £246
includes taxes & fees
6 Aug - 7 Aug

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Mandai Sanctuary Treehouse

1 bedroom, minibar, in-room safe, soundproofing

Mandai Sanctuary Treehouse

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Separate bedroom
Bathrobes
Hairdryer
Minibar
Daily housekeeping
  • 678 sq ft
  • Partial lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Sanctuary)

Suite (Sanctuary) | 1 bedroom, minibar, in-room safe, soundproofing

Suite (Sanctuary)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Separate bedroom
Shower/bath combination
Hairdryer
Bathrobes
Minibar
  • 592 sq ft
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Mandai Rainforest Treehouse

1 bedroom, minibar, in-room safe, soundproofing

Mandai Rainforest Treehouse

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Separate bedroom
Bathrobes
Hairdryer
Minibar
Daily housekeeping
  • 667 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room (Sanctuary)

1 bedroom, minibar, in-room safe, soundproofing

Family Room (Sanctuary)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Separate bedroom
Bathrobes
Hairdryer
Minibar
Daily housekeeping
  • 474 sq ft
  • Lake view
  • Sleeps 3
  • 1 King Bed and 1 Queen Bunk Bed

View all photos for Suite (Rainforest)

Suite (Rainforest) | 1 bedroom, minibar, in-room safe, soundproofing

Suite (Rainforest)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Separate bedroom
Shower/bath combination
Hairdryer
Bathrobes
Minibar
  • 592 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room (Retreat)

1 bedroom, minibar, in-room safe, soundproofing

Family Room (Retreat)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Separate bedroom
Bathrobes
Hairdryer
Minibar
Daily housekeeping
  • 463 sq ft
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Queen Bunk Bed

View all photos for Family Room (Rainforest)

Family Room (Rainforest) | 1 bedroom, minibar, in-room safe, soundproofing

Family Room (Rainforest)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Separate bedroom
Bathrobes
Hairdryer
Minibar
Daily housekeeping
  • 474 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Queen Bunk Bed

View all photos for Sanctuary Double Double

Sanctuary Double Double | 1 bedroom, minibar, in-room safe, soundproofing

Sanctuary Double Double

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Separate bedroom
Bathrobes
Hairdryer
Minibar
Daily housekeeping
  • 388 sq ft
  • Lake view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Sanctuary)

Room, 1 King Bed (Sanctuary) | 1 bedroom, minibar, in-room safe, soundproofing

Room, 1 King Bed (Sanctuary)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Separate bedroom
Bathrobes
Hairdryer
Minibar
Daily housekeeping
  • 388 sq ft
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Rainforest)

Room, 1 King Bed (Rainforest) | 1 bedroom, minibar, in-room safe, soundproofing

Room, 1 King Bed (Rainforest)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Separate bedroom
Bathrobes
Hairdryer
Minibar
Daily housekeeping
  • 388 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Retreat)

Room, 1 King Bed (Retreat) | 1 bedroom, minibar, in-room safe, soundproofing

Room, 1 King Bed (Retreat)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Separate bedroom
Bathrobes
Hairdryer
Minibar
Daily housekeeping
  • 366 sq ft
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Rainforest Double Double

Rainforest Double Double | 1 bedroom, minibar, in-room safe, soundproofing

Rainforest Double Double

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Separate bedroom
Bathrobes
Hairdryer
Minibar
Daily housekeeping
  • 388 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Retreat Double Double

Retreat Double Double | 1 bedroom, minibar, in-room safe, soundproofing

Retreat Double Double

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
Separate bedroom
Bathrobes
Hairdryer
Minibar
Daily housekeeping
In-room safe
  • 388 sq ft
  • Resort view
  • Sleeps 4
  • 2 Double Beds

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About the area

Map
60 Mandai Lake Road, Singapore, 729979

What's nearby

  • Night Safari - 3 min walk - 0.2 miles
  • Singapore Zoo - 5 min walk - 0.3 miles
  • River Safari - 5 min walk - 0.3 miles
  • Woodlands Checkpoint - 9 min drive - 4.7 miles
  • Orchard Road - 20 min drive - 12.5 miles

Getting around

  • Kranji Station - 7 min drive
  • Kempas Baru Station - 22 min drive
  • Changi Airport (SIN) - 40 min drive

Restaurants

  • ‪Viva! Foodcourt - ‬9 min drive
  • Ah Meng Restaurant
  • ‪Jungle Rotisserie - ‬2 min walk
  • ‪Food Paradise - ‬8 min drive
  • ‪Kentucky Fried Chicken - ‬8 min drive

About this property

Mandai Rainforest Resort By Banyan Tree

Luxury family-friendly resort near Night Safari
Located close to Singapore Zoo, Mandai Rainforest Resort By Banyan Tree provides a poolside bar, dry cleaning/laundry services and an outdoor entertainment area. Treat yourself to a body scrub, a body wrap or a facial at the on-site spa. Enjoy a meal at the two on-site restaurants. Free in-room WiFi is available to all guests, along with conference space and a children's club.
You'll also enjoy the following perks during your stay:
  • An outdoor pool and a children's pool
  • Free self-parking
  • Buffet breakfast (surcharge), express check-in and a children's club (surcharge)
  • Smoke-free property, wedding services and bike parking
Room features
All 338 rooms feature comforts such as air conditioning and bathrobes, in addition to perks such as free WiFi and safes.
Extra conveniences in all rooms include:
  • Highchairs and children's dinnerware
  • Hairdryers and toilet paper

Languages

Chinese (Mandarin), English

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: SGD 62 per person
  • 2 restaurants
  • A poolside bar

Things to do

  • Children's club
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Outdoor pool

Family friendly

  • Children's club (surcharge)
  • Children's dinnerware
  • Children's games
  • Children's pool
  • Highchair
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 5,005 square feet of conference space
  • Meeting rooms

Outdoors

  • Outdoor entertainment area

Full-service spa

  • 6 treatment rooms
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Spa open daily
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (109 centimetre wide door)
  • Wheelchair accessible (may have limitations)

More

  • Ballroom
  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Hair dryer
  • Slippers
  • Toilet paper
  • Towels provided

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for SGD 150 per night.

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately SGD 62 per person
  • Rollaway bed fee: SGD 150 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

We should mention

Pool access available from 7:00 AM to 7:00 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 16 years old are not allowed in the spa

Property is also known as

Mandai Rainforest Resort By Banyan Tree Resort
Mandai Rainforest Resort By Banyan Tree Singapore
Mandai Rainforest Resort By Banyan Tree Resort Singapore

Frequently asked questions

Does Mandai Rainforest Resort By Banyan Tree have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 7:00 AM to 7:00 PM.

How much does it cost to stay at Mandai Rainforest Resort By Banyan Tree?

As of 13 Jul 2025, prices found for a 1-night stay for 2 adults at Mandai Rainforest Resort By Banyan Tree on 6 Aug 2025 start from £245.89, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Mandai Rainforest Resort By Banyan Tree pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Mandai Rainforest Resort By Banyan Tree?

Self-parking is free at this property.

What time is check-in at Mandai Rainforest Resort By Banyan Tree?

Check-in start time: 3:00 PM; check-in end time: 11:30 PM.

What time is check-out at Mandai Rainforest Resort By Banyan Tree?

Checkout is at noon.

Where is Mandai Rainforest Resort By Banyan Tree located?

This family-friendly Singapore resort is located near a boardwalk, 0.1 mi (0.2 km) from Night Safari, and within 12 mi (20 km) of Orchard Road and Bugis Street Shopping District. Gardens by the Bay and Marina Bay Sands Skypark are also within 16 mi (25 km).

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Mandai Rainforest Resort By Banyan Tree Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 24 out of 41 reviews
Rating 8 - Good. 10 out of 41 reviews
Rating 6 - Okay. 3 out of 41 reviews
Rating 4 - Poor. 0 out of 41 reviews
Rating 2 - Terrible. 4 out of 41 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jeanette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for family with children. Easy access to zoo, night safari etc Plenty of food options
Stayed 2 nights in Jun 2025

10/10 Excellent

Frederick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and well staffed hotel, rooms were well designed and clean. Pool area could have had more seating.
Stayed 1 night in Jun 2025

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent overall. Probably because it’s still relatively new. Room is quiet and feels like nature.
Stayed 1 night in Jul 2025

10/10 Excellent

Hui Ling

Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 1 night in Jun 2025

10/10 Excellent

Ting Shan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
love the peaceful and green vibes.
Stayed 1 night in Apr 2025

10/10 Excellent

henry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

recommended hotel

new hotel, love the pool and the room. staff are very friendly
Stayed 1 night in Apr 2025

10/10 Excellent

Qing Feng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were extremely friendly and helpful. Walking distance to attractions were slightly longer than expected. Food prices are also high due to being around attractions. Can consider driving out for cheaper food options.
Stayed 1 night in May 2025

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like the toiletries provided. But there is no cafe in the resort
Stayed 2 nights in May 2025

10/10 Excellent

Sapiesi

Liked: Cleanliness, amenities, property conditions & facilities
Absolutely amazing. We stayed here for 5 days and the service was just phenomenal. We had fresh towels every day with the complimentary kits (dental kit, sewing kit, vanity kit which had hair tie amongst other things). The staff always greeted us with a good morning, afternoon or evening, depending on time of the day. The rainforest vibe it had definitely gave us a very nice, relaxing and peaceful getaway. I would stay here again if i can continue to afford it 😁
Stayed 5 nights in May 2025

8/10 Good

XUE LI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I don't like the check in
Stayed 1 night in Jun 2025

10/10 Excellent

Charles

Liked: Cleanliness, amenities, property conditions & facilities
Was a little disappointed with the service, we informed the staff that we were there for our 36th anniversary but no special treatment was given and we had in room dining, we expected them to set up the table but it was done either.
Stayed 2 nights in Jun 2025

10/10 Excellent

Hao Ming

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique setting among the wildlife parks (nearer to the Zoo and Night Safari), still very new and can feel the team is still getting into the groove of things, minor hiccups here and there but no major issues. Overall an enjoyable experience.
Stayed 1 night in Apr 2025

10/10 Excellent

Farid

Liked: Cleanliness, amenities, property conditions & facilities
Absolutely beautiful property, one of a kind in the middle of the rain forest Service was a bit slow at time i.e. house keeping at the odd hours (late at night) maybe due to staffing issues? There was a lot of construction going on which did disturb us in the morning
Stayed 2 nights in Jun 2025

8/10 Good

Hao Ming

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Confusing pre arrival check in and check in process, room delay during check in despite doing pre arrival check in.
Stayed 1 night in May 2025

8/10 Good

Woon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great stay and as rated. The only hiccups were the auto water dispenser in the room which was difficult to use in one of the rooms that we booked and the delayed check in. We booked three rooms, and only one was ready when we checked in. The wait wasn’t long for the other two but it was inconvenient to collect keys again as we had parents whose were on wheelchairs.
Stayed 1 night in Apr 2025

2/10 Terrible

Iris

Disliked: Cleanliness, staff & service, amenities
Choose this property if you do not require any services especially in terms of house keeping or in-room dining services. There is a lack of processes and communication between the front desk, telephone operator, house-keeping and in-room dining. What is worse is that the manager on duty offered to make up for our unpleasant experiences, which isn’t conveyed appropriately to the staff which ultimately resulted in house keeping barging into our room after knocking for 4-5 times, demanding that we check out since it is past check out timing. The level of service we got is not even comparable to 3-star developments. Please do better, Bayan Tree, be it resort or not.
Stayed 2 nights in Jun 2025

8/10 Good

Jenn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice ambience and it was truly an experience close to nature. Room was big with 36sqm. We enjoyed the reservoir view very much. Besides shampoo, shower gels and hand liquid soup. Resort also provides full set of toiletries, eg brush, comb, sewing kit, nail file, bath glove, vanity set, dental kit, shaving kit, sanitary bag, tooth paste/brush,sewing cap, mouth wash etc. Coffee and Tea Making Facilities is available in the room as well. Buffet breakfast is good and has wide varieties including western and eastern food. In room dining was slow and it took more than half hour to arrive. Nearby dining outlets were not available yet. Hopefully we will have more food options when food outlets open later in the year. Looking for medication but found it was only available in Cheers store at Mandai Wildlife West which is quite a distance away.
Stayed 1 night in May 2025

6/10 Okay

Fahmy

Liked: Cleanliness, amenities
1. No specialty for higher range room category 2. Late check-in 3. U’ll have nice view room if u’re lucky 4. The air-con temperature just don’t suit Singapore Weather. Having it at min 22 degree is a terrible idea coz the fan is just not strong enough to cool the room down during super hot weather. 5. Shoutout to staff name Riyan for making my stay there better as he uphold 5 star customer service standards and trying his level best to turn an angry customer to one that might return there again 6. Love that the hotel is surrounded by nature with lovely view of the river 7. Complimentary birthday cake not delivered… well it’s called complimentary by the hotel so u can’t really expect it somehow. U can expect not to receive it tho so not to feel disappointed… I must say overall their view is love just don’t expect service so much (except from a certain no. Of stafd like Riyan), and for those who perspires alot this hotel will not gonna make u any ‘cooler’ when u need one
Stayed 1 night in Jun 2025

2/10 Terrible

MAN SIN

Disliked: Cleanliness, staff & service, property conditions & facilities

未能正常運作的酒店

酒店根本未準備好營業， 原定3pm check in, 到5pm才有房。 lobby大批未能check in的客人。進房後上一個客人的濕毛巾同垃圾仍然於房中，床沒有收拾好。打電話到front desk永遠沒有人前來幫助。最後我8:30pm才入住正常房間。 酒店餐廳亦未完全準備好， 晚餐食物很一般。 We had a terrible experience at this place. Check-in time was supposed to be 3 PM, but when we arrived at 4 PM, we saw a large group of guests waiting around, many of them complaining about the delay. We didn’t get our room keys until 5 PM. When we finally entered our room, we were shocked. The bedsheets were messy and crumpled, slippers from previous guests were randomly placed on towels by the bed, and the touchscreen air-conditioning control panel didn’t work. Then I checked the fridge—there were already opened drinks inside! I called housekeeping twice, but no one showed up. At 6:30 PM, things got even worse. I went to the bathroom and found used toilet paper still in the toilet bowl, a dirty towel with horrible stains, and another wet towel hanging there. Even the trash bin was full of waste from previous guests! At this point, it was clear that the room hadn’t even been cleaned before we checked in. Frustrated, we went to the reception to speak with the Duty Manager, Shamina. While we were complaining, another couple came up to her, questioning if this was really a Banyan Tree resort. Everywhere we looked, guests were angry and complaining, but I honestly think our case was one of the worst.
Stayed 1 night in Apr 2025

8/10 Good

YI YAN

Liked: Cleanliness, property conditions & facilities
職員有禮貌, Forage 餐廳職員還能記住客人喜好, 值得一讚, 唯酒店沒有樽裝水供應
Stayed 2 nights in Jun 2025

6/10 Okay

Paul

Stayed 2 nights in Jun 2025

10/10 Excellent

Pey Ren

Stayed 1 night in May 2025

2/10 Terrible

Lady

Stayed 2 nights in May 2025

10/10 Excellent

TAESUNG

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

YOUNG JUN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
조용해서 가족여행하기 좋은호텔입니다
Stayed 4 nights in Apr 2025