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Aerotel Singapore - Transit Hotel in Terminal 1

Photo gallery for Aerotel Singapore - Transit Hotel in Terminal 1

Primary image
Outdoor pool, pool loungers
Outdoor pool, pool loungers
Outdoor pool, pool loungers
Free WiFi, bed sheets

Overview of Aerotel Singapore - Transit Hotel in Terminal 1

Aerotel Singapore - Transit Hotel in Terminal 1

3.0 star property

3.9/5 Good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
Map
Level 3, Departure/Transit Lounge, Terminal 1, Singapore Changi Airport, Singapore, 819642

Explore the area

  • AirportSingapore (SIN-Changi)2 min drive
  • Popular LocationMarina Bay Sands Casino17 min drive
  • Popular LocationGardens by the Bay19 min drive
  • Popular LocationOrchard Road23 min drive

Choose dates to view prices

About this area

Singapore

Located near the beach, Aerotel Singapore - Transit Hotel in Terminal 1 is in Changi neighbourhood and is connected to a shopping centre. Bedok Mall and Suntec City are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore East Coast Park and Pasir Ris Park. Don't miss out on a visit to Wild Wild Wet Theme Park.

What's nearby

  • Changi Museum - 11 min drive
  • Marina Bay Sands Casino - 17 min drive
  • Gardens by the Bay - 19 min drive
  • Orchard Road - 23 min drive
  • Changi Beach Park - 26 min drive

Getting around

  • Changi Airport Station - 18 min walk
  • JB Sentral - 68 min drive
  • Changi Airport (SIN) - 2 min drive

About this property

Aerotel Singapore - Transit Hotel in Terminal 1

Hotel connected to a shopping centre in Changi with free breakfast
Along with an outdoor pool, this hotel has a restaurant and a fitness centre. Free continental breakfast and free WiFi in public areas are also provided. Additionally, a bar/lounge, a poolside bar and a snack bar/deli are on-site.
Aerotel Singapore - Transit Hotel in Terminal 1 offers 70 air-conditioned accommodations with a hairdryer and free toiletries. Smart televisions are featured in guestrooms.

Bathrooms include a shower with a rainfall showerhead. Guests can surf the web using complimentary wireless Internet access.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

Languages spoken

Chinese (Mandarin), English, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of SG Clean (Singapore)
Follows the industry cleaning and disinfection practices of Intertek Cristal (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • Free continental breakfast available daily 4:00 AM–1:00 PM
  • 1 restaurant
  • 1 swim-up bar, 1 poolside bar and 1 bar
  • Coffee/tea in a common area

Things to do

  • Access to nearby outdoor pool
  • Fitness centre
  • Outdoor pool
  • Shopping

Family friendly

  • Access to nearby outdoor pool
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Free newspapers in reception
  • Library
  • No lifts

Guest services

  • 24-hour front desk
  • Multilingual staff

Outdoors

  • Garden
  • Pool sunloungers
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch smart TV

Similar properties

See similar properties

Policies

Check-in

Check-in from midnight - anytime
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 12:30 AM
Late check-out subject to availability
Late check-out fee: SGD 24
Express checkout

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Please note: This property is located within the transit (airport restricted) area at Changi Airport Terminal 1, near boarding gate D41.
Guests arriving on an inbound flight must not pass through immigration control. Guests arriving from the city must be checked-in on an outbound flight. Guests will not be able to access their checked-in baggage at the hotel, and the hotel is not responsible for guests' checked-in luggage transfer during stay. The hotel is not responsible for guests who are unable to pass through immigration control from the city.
Due to COVID-19 restrictions at the airport, guests from Category 4 countries may only leave their rooms within 90 minutes before their scheduled flight departure time.
Due to COVID-19 restrictions, access to this property is limited to passengers traveling on designated airlines and routes, including Singapore Airlines and Silk Air. Guests should contact the property to verify eligible airlines and routes after booking. Arrivals to Terminal 3 (THA) include buggy transfers to and from the property, subject to availability.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Late check-out fee: SGD 24 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
Property is located within an airport and access is restricted to airport travellers only; flight boarding pass with passport must be presented upon check-in (visa may be required)
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
As noted in room type names, this transit hotel only allows rooms to be booked for a designated number of hours rather than per night.

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Aerotel Singapore Terminal 1 Changi Airport Hotel
Aerotel Terminal 1 Hotel
Aerotel Singapore Terminal 1 Changi Airport
Aerotel Transit Hotel Terminal 1 Singapore
Aerotel Transit Hotel Terminal 1
Aerotel Transit Terminal 1 Singapore
Aerotel Transit Terminal 1
Aerotel Singapore inside Changi Arpt Terminal 1 transit area

Overall score and ratings

3.9

Good

Rating 5 - Excellent. 428 out of 991 reviews
5 - Excellent 43%
Rating 4 - Good. 319 out of 991 reviews
4 - Good 32%
Rating 3 - Okay. 100 out of 991 reviews
3 - Okay 10%
Rating 2 - Poor. 45 out of 991 reviews
2 - Poor 5%
Rating 1 - Terrible. 99 out of 991 reviews
1 - Terrible 10%

4.3/5

Cleanliness

4.0/5

Staff & service

4.1/5

Amenities

4.1/5

Property conditions & facilities

4.0/5

Eco-friendliness

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s clean and convenient. They have a pool and the reservation comes with free meals. Staff are friendly.
Stayed 1 night in Jun 2022

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a nice stay with free breakfast!
Stayed 1 night in May 2022

2/5 Poor

Disliked: Staff & service, amenities, property conditions & facilities
They limit stays to 6 hour increments only and this is not reasonable and the only reason they are doing so is that they can get away with it. Front desk staff aren't motivated to provide better service. You cannot control the thermostat on the AC. This is very strange. Overall it was a very strange experience. Staff are very cold an uninterested.
Stayed 1 night in May 2022

3/5 Okay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had to wait over 30 minutes to register and be directed to room. Then we waited another 20 minutes for the meal. This really cut into our sleep time.
Stayed 1 night in May 2022

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing accommodation
Stayed 1 night in May 2022