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"Clean room "

"I like this hotel so much I've stayed there twice I love the location (about 7 min walk from the cavern club & about 3 mins from the Beatles statue & the Liver Building), the bed (if I could buy the mattress I would), the staff are always really friendly The only negative is the breakfast, it's tasty but it's £££ "

"The breakfast was disappointing and cold"

"Beautiful hotel near station 10 mins walk to center lovely lounge area comfortable bed spacious room nice seating area outside sun was shining enjoyed the stay nice breakfast "

"Check in was simple and we left our luggage pre-stay whilst meeting a friend travelling on a later train. Room was clean and stocked with amenities in bathroom and fresh milk and bottled water in fridge. Overnight the room was quite warm even with heat on low. Windows opened but then a little noisy due to proximity of theatre and train station (both handy for us as we were on a theatre trip). Breakfast was pleasant and tasty. Checkout as easy as check-in. Staff were helpful and friendly throughout the stay. "

"Had 2 nights fantastic location, good friendly staff all in all good value for money "

"Clean, well located for the city centres and docks"

"There was a slight issue with a previous guests item in our room upon arrival which was immediately addressed by staff (Alice was amazing!!) and I was offered an upgrade to an amazing suite and a drink on the house. The hotel is beautiful, well situated in the city centre close to everything you need. Overall it was an amazing stay and it’s clear that the hotel cares deeply for ensuring every stay meets their expectation and when it doesn’t, they go above and beyond to rectify that. Thank you again!"

"very good "