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Indoor pool
Indoor pool
In-room safe, desk, iron/ironing board, free cots/infant beds
In-room safe, desk, iron/ironing board, free cots/infant beds

Guest reviews

3.5/5 Good
782 reviews
Guests rated this property 3.8/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Parking included
Pet Friendly
Air conditioning
Spa

Cleaning and safety practices

Cleaned with disinfectant
Contactless check-in
Hand sanitizer provided

Map

Explore the area

Popular LocationGrosvenor Park4 min drive
Popular LocationRoman Amphitheatre4 min drive
Popular LocationChester Roman Gardens4 min drive
AirportLiverpool (LPL-John Lennon)40 min drive

Choose dates to view prices

  • Classic Double Room, 1 Double Bed

    Room amenities

    • 226 sq ft
    • Sleeps 2
    • 1 Double Bed
    More detailsClassic Double Room, 1 Double Bed
  • Classic Room, 2 Single Beds

    Room amenities

    • 226 sq ft
    • Sleeps 2
    • 2 Single Beds
    More detailsClassic Room, 2 Single Beds
  • Superior Suite, 1 Double Bed

    Room amenities

    • 258 sq ft
    • Sleeps 2
    • 1 Double Bed
    More detailsSuperior Suite, 1 Double Bed
  • Family Room, Multiple Beds (Classic)

    Room amenities

    • 226 sq ft
    • Sleeps 3
    • 1 Double Bed and 1 Single Bed
    More detailsFamily Room, Multiple Beds (Classic)
  • Privilege, Double Room, 1 Double Bed

    Room amenities

    • 258 sq ft
    • Sleeps 2
    • 1 Double Bed
    More detailsPrivilege, Double Room, 1 Double Bed
  • Double Room, 1 Double Bed

    Room amenities

    • 140 sq ft
    • Sleeps 2
    • 1 Double Bed
    More detailsDouble Room, 1 Double Bed

About this area

Chester

Located in Chester, Mercure Chester Abbots Well Hotel is near a train station. Chester Cathedral and Chester City Walls are notable landmarks, and some of the area's popular attractions include Chester Zoo and Blue Planet Aquarium. Looking to enjoy an event or a game? See what's going on at Chester Racecourse or Oulton Park Circuit.

Visit our Chester travel guide
Map
Popular Location

What's nearby

  • Grosvenor Park - 4 min drive
  • Roman Amphitheatre - 4 min drive
  • Chester Roman Gardens - 4 min drive
  • Chester Cathedral - 14 min drive
  • Eastgate Clock - 15 min drive

Getting around

  • Bache Station - 7 min drive
  • Liverpool (LPL-John Lennon) - 40 min drive

Restaurants

  • The Brasserie — 1 min walk
  • Forest House - 4 min drive
  • Artichoke - 4 min drive
  • Town Crier - 4 min drive
  • Piccolino - 4 min drive

About this property

Mercure Chester Abbots Well Hotel

Romantic hotel with full-service spa and restaurant
A full-service spa, a restaurant and an indoor pool are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness centre, a bar/lounge and a conference centre are on-site. All 126 rooms offer free WiFi, 24-hour room service and LED TVs with digital channels. Other amenities available to guests include coffee/tea makers, hairdryers and safes.
Mercure Chester Abbots Well Hotel offers 126 forms of air-conditioned accommodation with a safe and coffee/tea makers. LED televisions come with digital channels.

Bathrooms include baths or showers, complimentary toiletries and hairdryers. This Chester hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
Spa has massage/treatment rooms and couples treatment room(s). Services include facials, body scrubs, body treatments and manicures and pedicures. The spa is equipped with a sauna, a spa tub and a steam room.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows standard sanitisation guidelines of Bureau Veritas (Accor Hotels)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking

Food and drink

  • Buffet breakfast available for a fee 7:00 AM–10:00 AM on weekdays and 8:00 AM–11:00 AM on weekends: GBP 15.95 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Shopping

Family friendly

  • Dry-cleaning service
  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Languages spoken

  • Bulgarian
  • French
  • Polish
  • Portuguese
  • Spanish

Business services

  • Meeting rooms
  • Conference centre

Outdoors

  • Garden
  • Terrace

Spa

  • Body scrubs
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Sauna
  • Hot tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Free cots/infant beds

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hairdryer

Entertainment

  • Digital channels
  • LED TV

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Iron/ironing board (on request)
  • Safe

Policies

Check-in

Check-in between 2 PM and noon
Express check-in

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from 27 March 2020 to 30 September 2020 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 15.00 per pet, per night
Dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: GBP 15.95 per person (approximately)
  • Pet fee: GBP 15.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include carbon monoxide detector
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser
Contactless check-in and contactless check-out are available
Individually wrapped food options are available for breakfast
The property affirms that it follows sanitisation practices of Bureau Veritas (Accor Hotels) guidelines
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Mercure Chester Abbots Well Hotel
Mercure Abbots Well Hotel
Mercure Chester Abbots Well
Mercure Abbots Well
Chester Ramada
Mercure Chester Abbots Well
Mercure Chester Abbots Well Hotel Hotel
Mercure Chester Abbots Well Hotel Chester
Mercure Chester Abbots Well Hotel Hotel Chester

Frequently asked questions

Can I cancel my reservation for free at Mercure Chester Abbots Well Hotel and receive a full refund?
Yes, Mercure Chester Abbots Well Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Mercure Chester Abbots Well Hotel cancellation policy on our site for more details about any exclusions or requirements.
Does Mercure Chester Abbots Well Hotel have a pool?
Yes, this property has an indoor pool.
Is Mercure Chester Abbots Well Hotel pet-friendly?
Yes, dogs are allowed at this property. There's a fee of GBP 15.00 per pet, per night. Service animals are exempt from fees.
How much is parking at this property?
Self-parking is free at this property.
What time is check-in at this hotel?
Check-in is from 2 PM to noon.
What time is check-out at Mercure Chester Abbots Well Hotel?
Checkout is at noon.
Where is Mercure Chester Abbots Well Hotel located?
Situated in Chester, this spa hotel is 1 mi (1.6 km) from Caldy Valley Nature Park and within 3 miles (5 km) of Chester Racecourse and Chester Cathedral. Chester City Walls and University of Chester are also within 3 miles (5 km).

Guest reviews

Overall score and ratings for Mercure Chester Abbots Well Hotel

3.5
5 - Excellent
148
4 - Good
312
3 - Okay
177
2 - Mediocre
101
1 - Poor
44
3.8
Cleanliness
3.9
Service and Staff
3.5
Amenities
3.4
Property condition

4/5 Good

  • Liked: Cleanliness, staff & service, amenities

Stayed 2 nights in Mar 2020

4/5 Good

  • Liked: Cleanliness, staff & service, room comfort
Not a bad place.

Nice hotel, though looking a 'little tired' could do with an update.

Stayed 2 nights in Mar 2020

4/5 Good

  • Liked: Cleanliness, staff & service, room comfort

Really good as a base to visit other places. Mostly alright although the interior outside the rooms could do with some love.

Stayed 3 nights in Mar 2020

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Mar 2020

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 2 nights in Feb 2020