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Mercure Chester Abbots Well Hotel

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Indoor pool
Indoor pool
Indoor pool
In-room safe, desk, iron/ironing board, free cots/infant beds

Overview of Mercure Chester Abbots Well Hotel

Mercure Chester Abbots Well Hotel

4 out of 5

3.5/5 Good

Guests rated this property 3.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet-friendly
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided

Explore the area

  • Popular LocationSt Paul's Church2 min drive
  • Popular LocationVicars Cross Golf Club3 min drive
  • Popular LocationGrosvenor Park4 min drive
  • AirportLiverpool (LPL-John Lennon)37 min drive

Choose dates to view prices

Sorry, this property is temporarily unavailable Fri, Mar 27 2020 - Thu, Jul 01 2021.

About this area

Chester

Located in Chester, Mercure Chester Abbots Well Hotel is near a train station. Chester City Walls and Chester Cathedral are notable landmarks, and the area's natural beauty can be seen at Grosvenor Park and Delamere Forest. Enjoy an event or a match at Chester Racecourse, and consider making time for Chester Zoo—a top attraction that's not to be missed.
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Map
Popular Location

What's nearby

  • St Paul's Church - 2 min drive
  • Vicars Cross Golf Club - 3 min drive
  • Grosvenor Park - 4 min drive
  • Roman Amphitheatre - 4 min drive
  • Chester Roman Gardens - 4 min drive

Getting around

  • Chester Station - 8 min drive
  • Liverpool (LPL-John Lennon) - 37 min drive

Restaurants

  • The Brasserie — 1 min walk
  • Ring o' Bells PH - 10 min walk
  • Koconut Grove - 4 min drive
  • City Spice - 4 min drive
  • Gate of India - 4 min drive

About this property

Mercure Chester Abbots Well Hotel

4-star spa hotel near Grosvenor Park
A full-service spa, a restaurant and an indoor pool are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness centre, a bar/lounge and a snack bar/deli are on-site. All 126 rooms offer free WiFi, 24-hour room service and LED TVs with digital channels. Other amenities available to guests include coffee makers, portable fans and hairdryers.
Mercure Chester Abbots Well Hotel offers 126 forms of accommodation with a safe and coffee/tea makers. LED televisions come with digital channels.

Bathrooms include baths or showers, complimentary toiletries and hairdryers. This Chester hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
Spa has massage/treatment rooms and couples treatment room(s). Services include facials, body scrubs, body treatments and manicures and pedicures. The spa is equipped with a sauna, a spa tub and a steam room.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Food and drink

  • Buffet breakfast available for a fee 7:00 AM–10:00 AM on weekdays and 8:00 AM–11:00 AM on weekends: GBP 15.95 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Shopping

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Languages spoken

  • Bulgarian
  • English
  • French
  • Polish
  • Portuguese
  • Spanish

Business services

  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • Body scrubs
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Sauna
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • In-room accessibility (select rooms)
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Free cots/infant beds
  • Heating
  • Portable fan

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hairdryer

Entertainment

  • Digital channels
  • LED TV

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Iron/ironing board (on request)
  • Safe

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Guest rating 3.5+
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Policies

Check-in

Check-in from 3:00 PM - anytime
Express check-in

Check-out

Check-out before 11:00 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

This property is closed from 27 March 2020 to 1 July 2021 (dates subject to change).
Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 15.00 per pet, per night
Dogs welcome
Food and water bowls are available
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: GBP 15.95 per person (approximately)
  • Pet fee: GBP 15.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Abbots Well Chester
Chester Abbots Well
Mercure Abbots Chester
Mercure Abbots Well
Mercure Abbots Well Chester
Mercure Abbots Well Hotel
Mercure Chester Abbots Well
Mercure Chester Abbots Well Hotel
Mercure Hotel Abbots Well
Mercure Hotel Chester Abbots Well
Mercure Chester Abbots Well
Mercure Chester Abbots Well Hotel Hotel
Mercure Chester Abbots Well Hotel Chester
Mercure Chester Abbots Well Hotel Hotel Chester

Frequently asked questions

3.5
Good
Rating 5 - Excellent. 147 out of 781 reviews
5 - Excellent 19%
Rating 4 - Good. 312 out of 781 reviews
4 - Good 40%
Rating 3 - Okay. 177 out of 781 reviews
3 - Okay 23%
Rating 2 - Poor. 101 out of 781 reviews
2 - Poor 13%
Rating 1 - Terrible. 44 out of 781 reviews
1 - Terrible 6%

3.8/5

Cleanliness

3.9/5

Staff & service

3.5/5

Amenities

3.4/5

Property conditions & facilities
Write a review

4/5 Good

Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Mar 2020

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Not a bad place.
Nice hotel, though looking a 'little tired' could do with an update.
Stayed 2 nights in Mar 2020

4/5 Good

Liked: Cleanliness, staff & service, room comfort
Really good as a base to visit other places. Mostly alright although the interior outside the rooms could do with some love.
Stayed 3 nights in Mar 2020

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2020

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2020