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Brookside

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Egyptian cotton sheets, premium bedding, in-room safe
Egyptian cotton sheets, premium bedding, in-room safe
Egyptian cotton sheets, premium bedding, in-room safe
Egyptian cotton sheets, premium bedding, in-room safe

Overview of Brookside

Brookside

3 out of 5

4.1/5 Very good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Restaurant
  • Breakfast available
  • Business services
  • Bar

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided

Explore the area

  • Popular LocationChester City Walls13 min walk
  • Popular LocationCountess of Chester Hospital15 min walk
  • Popular LocationChester Cathedral17 min walk
  • AirportLiverpool (LPL-John Lennon)39 min drive

Choose dates to view prices

About this area

Chester

Located in Chester, Brookside is near a train station. Cheshire Oaks Designer Outlet is worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Chester Zoo and Blue Planet Aquarium. Looking to enjoy an event or a game while in town? See what's happening at Chester Racecourse or Oulton Park Circuit. Guests love the hotel's central location.
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Popular Location

What's nearby

  • University of Chester - 9 min walk
  • Chester City Walls - 13 min walk
  • Countess of Chester Hospital - 15 min walk
  • Chester Town Hall - 17 min walk
  • Chester Cathedral - 17 min walk

Getting around

  • Bache Station - 14 min walk
  • Liverpool (LPL-John Lennon) - 39 min drive

Restaurants

  • Brook View Restaurant — 1 min walk
  • George & Dragon - 8 min walk
  • Bombay Palace - 12 min walk
  • Cafe Naj - 12 min walk
  • Bull and Stirrup - 12 min walk

About this property

Brookside

3-star Victorian hotel, walk to University of Chester
A restaurant, a bar/lounge and a coffee shop/café are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, coffee/tea in a common area and a business centre. All 28 individually decorated rooms feature free WiFi and DVD players. For a bit of entertainment, guests will find TVs with digital channels, and other amenities include room service and Egyptian cotton sheets.
Brookside offers 28 forms of accommodation with DVD players and a safe. Each accommodation is individually furnished and decorated. Beds feature Egyptian cotton sheets and premium bedding. Digital televisions are provided. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This Chester hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodations are sealed after cleaning
Follows the regional cleaning and disinfection practices of We're Good To Go (UK)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available.

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast and lunch
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Food and drink

  • English breakfast available for a fee 7:00 AM–9:00 AM on weekdays and 8:00 AM–10:00 AM on weekends: GBP 11.50 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Family friendly

  • DVD player
  • Free cots/infant beds
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Free newspapers in reception
  • Front-desk safe
  • Library
  • No lifts

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Languages spoken

  • Catalan
  • English
  • Polish
  • Slovak
  • Spanish

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • In-room accessibility (select rooms)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Free cots/infant beds
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hairdryer

Entertainment

  • Digital channels
  • DVD player
  • TV

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Phone
  • Safe

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Policies

Check-in

Check-in from 2 PM - 11 PM
Express check-in

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

The front desk is open Monday - Friday (6:30 AM - 11 PM) and Saturday - Sunday (7:30 AM - midnight)
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for English breakfast: GBP 11.50 per person (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Brookside Chester
Brookside Hotel Chester
Brookside Hotel
Brookside Hotel
Brookside Chester
Brookside Hotel Chester

Frequently asked questions

4.1
Very good
Rating 5 - Excellent. 68 out of 208 reviews
5 - Excellent 33%
Rating 4 - Good. 97 out of 208 reviews
4 - Good 47%
Rating 3 - Okay. 34 out of 208 reviews
3 - Okay 16%
Rating 2 - Poor. 8 out of 208 reviews
2 - Poor 4%
Rating 1 - Terrible. 1 out of 208 reviews
1 - Terrible 0%

4.2/5

Cleanliness

4.5/5

Staff & service

3.9/5

Amenities

3.9/5

Property conditions & facilities
Write a review

2/5 Poor

Business traveller
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness, staff & service
Staff, his name Carl, knocked my door room bed time and asking when and how I am going to pay for a room, when I have just checked in a few hours ago and suppose to stay another 2 nights, as a business trip.
Stayed 2 nights in Apr 2021

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy book in, comfortable room, quiet area with their own car park, good price and friendly owners. What more do you need?
Stayed 5 nights in Nov 2020

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely hotel well placed to take a stroll into the City centre 15 to 20 mins
Stayed 1 night in Aug 2020

4/5 Good

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Lovely but the room was over priced and very small
Stayed 1 night in Aug 2020

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2020