Brookside

Photo gallery for Brookside

Primary image
Double Room (Four-poster bed) | Egyptian cotton sheets, premium bedding, in-room safe
Double Room (Four-poster bed) | Egyptian cotton sheets, premium bedding, in-room safe
Comfort Single Room, Ensuite | Egyptian cotton sheets, premium bedding, in-room safe
Comfort Single Room, Ensuite | Egyptian cotton sheets, premium bedding, in-room safe

Overview of Brookside

Brookside

3.0 star property

4.1/5 Very good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Restaurant
  • Breakfast available
  • Business services
  • Bar

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment
Map
Brook Lane, Cheshire, Chester, England, CH2 2AN

Explore the area

  • Popular LocationChester City Walls13 min walk
  • Popular LocationCountess of Chester Hospital15 min walk
  • Popular LocationChester Cathedral17 min walk
  • AirportLiverpool (LPL-John Lennon)41 min drive

Choose dates to view prices

About this area

Chester

Located in Chester, Brookside is near a train station. Roman Amphitheatre and Newgate are local landmarks, and travellers looking to shop may want to visit The Rows of Chester and Cheshire Oaks Designer Outlet. Looking to enjoy an event or a game while in town? See what's happening at Chester Racecourse or Deva Stadium. Guests love the hotel's central location.

What's nearby

  • Chester City Walls - 13 min walk
  • Countess of Chester Hospital - 15 min walk
  • Chester Town Hall - 17 min walk
  • Chester Cathedral - 17 min walk
  • University of Chester - 1 min drive

Getting around

  • Bache Station - 14 min walk
  • Liverpool (LPL-John Lennon) - 41 min drive

Restaurants

  • George & Dragon - 8 min walk
  • Short + Stout - 11 min walk
  • Bombay Palace - 12 min walk
  • Cafe Naj - 12 min walk
  • Porta - 13 min walk

About this property

Brookside

Victorian hotel with business centre and coffee shop/cafe
A restaurant, a bar/lounge and a snack bar/deli are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, coffee/tea in a common area and a business centre.
Brookside offers 28 accommodations with DVD players and a safe. Each accommodation is individually furnished and decorated. Beds feature Egyptian cotton sheets and premium bedding. Digital televisions are provided. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This Chester hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Languages

Catalan, English, Polish, Slovak, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning
Follows the regional cleaning and disinfection practices of We're Good To Go (UK)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast and lunch
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Food and drink

  • English breakfast available for a fee 7:00 AM–9:00 AM on weekdays and 8:00 AM–10:00 AM on weekends: GBP 11.50 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • Brook View Restaurant

Family friendly

  • DVD player
  • Free cots/infant beds
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Free newspapers in reception
  • Front-desk safe
  • Library
  • No lifts

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • In-room accessibility (select rooms)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Free cots/infant beds
  • Premium bedding

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom

Entertainment

  • Digital channels
  • DVD player
  • TV

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 2 PM - 11 PM
Express check-in

Check-out

Check-out before 11 AM
Express checkout

Special check-in instructions

The front desk is open Monday - Friday (6:30 AM - 11 PM) and Saturday - Sunday (7:30 AM - midnight)
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for English breakfast: GBP 11.50 per person (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Brookside Chester
Brookside Hotel Chester
Brookside Hotel
Brookside Hotel
Brookside Chester
Brookside Hotel Chester

Frequently asked questions

Overall score and ratings

4.1

Very good

Rating 5 - Excellent. 103 out of 286 reviews
5 - Excellent 36%
Rating 4 - Good. 127 out of 286 reviews
4 - Good 44%
Rating 3 - Okay. 43 out of 286 reviews
3 - Okay 15%
Rating 2 - Poor. 12 out of 286 reviews
2 - Poor 4%
Rating 1 - Terrible. 1 out of 286 reviews
1 - Terrible 0%

4.2/5

Cleanliness

4.5/5

Staff & service

4.0/5

Amenities

3.9/5

Property conditions & facilities

3.9/5

Eco-friendliness

4/5 Good

Stayed 1 night in May 2022

5/5 Excellent

Stayed 2 nights in Apr 2022

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff . Fantastic room with bed and breakfast. I’d happily recommend the hotel
Stayed 2 nights in May 2022

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Chester trip
Great location friendly service
Stayed 2 nights in Apr 2022

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really well run hotel will stay there again
Stayed 2 nights in Apr 2022

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022

3/5 Okay

Liked: Cleanliness, staff & service, room comfort
Brookside Hotel Chester
We had a pleasant stay at the Brookside Hotel,our room was ok,although a little dated and quite noisy, and the breakfast was very good
Stayed 2 nights in Apr 2022

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Comfortable
Very welcoming reception and comfortable room equipped with everything I needed for the one night I stayed. Not requiring breakfast I had dinner shortly after I arrived and it was lovely. I can't fault this hotel in any way and would definitely recommend.
Stayed 1 night in Apr 2022

3/5 Okay

Stayed 3 nights in Apr 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022