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Overview of Best Western Frodsham Forest Hills Hotel

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Indoor pool
Desk, free WiFi, bed sheets, wheelchair access
Desk, free WiFi, bed sheets, wheelchair access
Desk, free WiFi, bed sheets, wheelchair access

Best Western Frodsham Forest Hills Hotel

3 out of 5

4.2/5 Very good

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet-friendly
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided

Explore the area

    Popular LocationHalton Castle9 min drive
    Popular LocationDelamere Forest13 min drive
    Popular LocationCheshire Oaks Designer Outlet22 min drive
    AirportManchester (MAN)36 min drive

Choose dates to view prices

About this area

Frodsham

Located in Frodsham, Best Western Frodsham Forest Hills Hotel is in a rural area. Halton Castle and Walton Hall and Gardens are local landmarks, and travellers looking to shop may want to visit Cheshire Oaks Designer Outlet and Golden Square Shopping Center. Chester Zoo and Knowsley Safari Park are also worth visiting. Take the opportunity to explore the area for outdoor excitement like hiking/biking trails.
Popular Location

What's nearby

  • Halton Castle - 9 min drive
  • Delamere Forest - 13 min drive
  • Cheshire Oaks Designer Outlet - 22 min drive
  • Blue Planet Aquarium - 22 min drive
  • Speke Hall - 27 min drive

Getting around

  • Frodsham Station - 3 min drive
  • Manchester Airport (MAN) - 33 min drive

Restaurants

  • Hilltops Restaurant — 1 min walk
  • Leisure Bar — 1 min walk
  • Ring o' Bells PH - 8 min walk
  • EJs Fry Days - 17 min walk
  • Brew and tucker - 18 min walk

About this property

Best Western Frodsham Forest Hills Hotel

3-star hotel with restaurant and indoor pool
This smoke-free hotel features a restaurant, an indoor pool and a fitness centre. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a spa tub and a sauna are on-site. All 58 rooms boast deep soaking bathtubs, and offer free WiFi and 24-hour room service. Electric kettles and free tea bags/instant coffee are standard, as are TVs with digital channels.
Best Western Frodsham Forest Hills Hotel offers 58 forms of accommodation with designer toiletries and a hairdryer. Digital televisions are provided. Bathrooms include baths or showers with a deep soaking bath and complimentary toiletries.

This Frodsham hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

An indoor pool, a children's pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms available. Services include facials and manicures and pedicures.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of We're Good To Go (UK)
Follows the standard cleaning and disinfection practices of We Care Clean (Best Western)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • English breakfast available for a fee 6:30 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends: GBP 10 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • Children's pool
  • Fitness centre
  • Indoor pool
  • Sauna
  • Spa services
  • Hot tub
  • Steam room

Family friendly

  • Children's pool
  • Indoor pool
  • Laundry facilities

Conveniences

  • Lift

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English

Business services

  • Conference space
  • Meeting rooms

Spa

  • Facials
  • Manicures and pedicures
  • Massage/treatment rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Raised toilet seat
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets

Bathroom

  • Bathtub or shower
  • Deep-soaking bathtub
  • Designer toiletries
  • Hairdryer
  • Towels

Entertainment

  • Digital channels
  • TV

Food and drink

  • Electric kettle
  • Free tea bags/instant coffee

More

  • Connecting rooms available
  • Desk
  • Phone

Policies

Check-in

Check-in from 2:30 PM - 5:00 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

This property is closed from 24 December 2020 to 18 April 2021 (dates subject to change).
Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 10.00 per pet, per night
Dogs welcome

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children 14 years old and younger stay free when using existing bedding
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for English breakfast: GBP 10 per person (approximately)
  • Pet fee: GBP 10.00 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Up to 2 children 14 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Best Western Forest Hills
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Frequently asked questions

4.2
Very good
Rating 5 - Excellent. 176 out of 423 reviews
5 - Excellent 42%
Rating 4 - Good. 180 out of 423 reviews
4 - Good 43%
Rating 3 - Okay. 43 out of 423 reviews
3 - Okay 10%
Rating 2 - Poor. 13 out of 423 reviews
2 - Poor 3%
Rating 1 - Terrible. 11 out of 423 reviews
1 - Terrible 3%

4.4/5

Cleanliness

4.3/5

Staff & service

4.3/5

Amenities

4.0/5

Property conditions & facilities

5/5 Excellent

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2020

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will visit again
Great customer service , good location very quiet and family friendly
Stayed 1 night in Oct 2020

5/5 Excellent

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff at reception were extremely helpful and friendly!
Stayed 1 night in Oct 2020

3/5 Okay

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2020