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Best Western Frodsham Forest Hills Hotel

3.0 star property
Travelers indulge in spa treatments or swim in the indoor pool at this countryside retreat where scenic views and relaxation await guests

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At Best Western Frodsham Forest Hills Hotel, guests escape to countryside tranquility. Enjoy rejuvenating spa treatments, a gym, scenic meals at Hilltops Restaurant, and an indoor pool. Free WiFi keeps you connected, and the staff is praised for their helpful service.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi

Room options

Available filters for rooms
Showing 5 of 5 rooms

Standard Room With Double Bed-Non-Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 2

Standard Twin Room

  • Sleeps 2

Family Room

  • Sleeps 4

Standard Room with One Double Bed and One Single Bed

  • Sleeps 2

Executive Room

  • Sleeps 2
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About the area

Located in Frodsham, Best Western Frodsham Forest Hills Hotel is in a rural area. Chester City Walls is a notable landmark and some of the area's popular attractions include Chester Zoo and Knowsley Safari Park. Looking to enjoy an event or a game while in town? See what's going on at JF Polo Academy, or consider a night out at The Devonshire. Take the opportunity to explore the area for outdoor excitement like hiking/biking trails. Visit our Frodsham travel guide
Map
Overton Hill, Frodsham, ENG, WA6 6HH

What's nearby

  • River Weaver
    River Weaver
    9 min drive - 3.7 miles
  • Frodsham Arts Centre
    17 min walk - 0.9 miles
  • Castle Park Arts Centre
    19 min walk - 1.0 mile
  • Brio Leisure
    5 min drive - 1.1 miles
  • Lady Heyes Crafts and Antique Centre
    7 min drive - 2.1 miles

Getting around

  • Frodsham Station
    4 min drive
  • Manchester Airport (MAN)
    37 min drive

Restaurants

  • Costa Coffee
    20 min walk
  • Ring O' Bells
    11 min walk
  • Top Taste
    4 min drive
  • The Railway Inn
    7 min drive
  • Tesco Cafe Helsby
    8 min drive

About this property

Best Western Frodsham Forest Hills Hotel

Hotel in a rural location
Take advantage of a bar, a 24-hour health club and conference space at Best Western Frodsham Forest Hills Hotel. For some rest and relaxation, visit the sauna or the steam room. The on-site restaurant, Grill on the Hill, offers breakfast, lunch, dinner and children's meals. Free in-room WiFi and a hot tub are available to all guests.
Other perks include:
  • An indoor pool and an outdoor pool
  • Free self-parking
  • English breakfast (surcharge), wedding services and a banquet hall
  • Concierge services, luggage storage and a 24-hour front desk
  • Guest reviews say great things about the helpful staff
Room features
All 58 rooms have amenities such as free WiFi.
Extra conveniences in all rooms include:
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with designer toiletries and deep-soaking baths
  • TVs with digital channels
  • Heating, daily housekeeping and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • English breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; GBP 15.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Grill on the Hill

Things to do

  • 24-hour health club
  • Children's pool
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • Indoor pool
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Front entrance ramp
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with digital channels

Food and drink

  • Electric kettle
  • Limited room service
  • Tea bags/instant coffee

More

  • Connecting rooms available
  • Desk
  • Heating
  • Phone

Policies

Check-in

Check-in start time: 2:30 PM; check-in end time: 5:00 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for English breakfast: from approximately GBP 15.95 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

We should mention

This property does not have any lifts
Pool access available from 7:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Forest Hills Hotel

Frequently asked questions

Does Best Western Frodsham Forest Hills Hotel have a pool?

Yes, this property has an indoor pool, an outdoor pool and a children's pool. Pool access is from 7:00 AM to 9:00 PM.

Is Best Western Frodsham Forest Hills Hotel pet-friendly?

Yes, dogs are allowed at this property.

How much is parking at Best Western Frodsham Forest Hills Hotel?

Self-parking is free at this property.

What time is check-in at Best Western Frodsham Forest Hills Hotel?

Check-in start time: 2:30 PM; check-in end time: 5:00 AM. Late check-in is available during limited hours.

What time is check-out at Best Western Frodsham Forest Hills Hotel?

Checkout is at 11 AM.

Where is Best Western Frodsham Forest Hills Hotel located?

Situated in a rural location, this hotel is 1.4 mi (2.3 km) from Lady Heyes Crafts and Antique Centre and 2.7 mi (4.3 km) from Manchester Ship Canal. Halton Castle and Delamere Forest are also within 6 miles (10 km). Frodsham Station is 22 minutes by foot.

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Reviews

Best Western Frodsham Forest Hills Hotel Reviews

8.2

Very good

8.6

Cleanliness

8.6

Location

8.6

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 398 out of 1002 reviews
Rating 8 - Good. 378 out of 1002 reviews
Rating 6 - Okay. 139 out of 1002 reviews
Rating 4 - Poor. 50 out of 1002 reviews
Rating 2 - Terrible. 37 out of 1002 reviews

Reviews

Verified

8/10 Good

Helen

Liked: Staff & service, amenities
Staff friendly, hotel is good, food is very good, would visit again.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Phil

Liked: Cleanliness, staff & service, amenities
Great hotel in a very nice spot - the larger rooms are excellent as is the quality of the breakfast
Stayed 1 night in Nov 2025
Verified

8/10 Good

Darren

Liked: Cleanliness
Gret hotel, lovely views and great service.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Edward

Clean hotel, friendly staff, surprisingly nice, wasn’t really expecting much but the room
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Geoffrey

Liked: Cleanliness, staff & service, amenities
Great staff very friendly
Stayed 1 night in Dec 2025
Verified

6/10 Okay

Alan

Liked: Staff & service
Rooms needs lots of up dating. Shower, deco, TVs. Staff was very nice.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

R

Liked: Cleanliness, staff & service, amenities
Comfortable room and bed. Good breakfast and an enjoyable quiet stay.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Jane

The room was lovely and clean, clean towels every day, the staff are all lovely, friendly and helpful, I recommend this place to anyone.
Stayed 7 nights in Oct 2025
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve stayed at this hotel in five occasions and will be returning, it is in a lovely location, facilities are great and staff are always friendly and welcoming.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

tia

Liked: Cleanliness, staff & service, amenities
lovley stay,nice and clean but bathroom could do with a little refurb.parking is very convenient and staff are lovely and welcoming.definitely will stay again
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Carly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very spacious and welcoming reception area and the staff were very pleasant. The room was also a good size - a bit dated but clean and very comfortable.
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property, a little bit dated but staff made it a comfortable stay.
Stayed 1 night in Sep 2025
Verified

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, ample parking, good restaurant,. Room was clean and spacious, though there was a dripping tap (I felt it too late to report)
Stayed 1 night in Nov 2025
Verified

8/10 Good

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff professional and friendly, nice hotel, nice room, only problem was that room was bit chilly and had to ask for a heater. Great breakfast. Good location
Stayed 1 night in Oct 2025
Verified

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is in a lovely setting with views over the river mersey. Staff were friendly and helpful.
Stayed 2 nights in Sep 2025
Verified

8/10 Good

Peter

Liked: Cleanliness, staff & service
Hotel was OK - nice and clean. Bed, though, was a bit uncomfortable
Stayed 1 night in Sep 2025
Verified

8/10 Good

joanne

Liked: Cleanliness
Clean room. Domestic staff made our stay extra special with kind gestures.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We really enjoyed our stay. Lovely quiet position. Didn't get chance to experience the swimming pool, will have to come back to try it out.
Stayed 1 night in Sep 2025
Verified

8/10 Good

sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stopover hotel

Great location, lovely staff, pool area great
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, rooms were cleaned everyday and, all staff are friendly and welcoming but particular praise goes to the young girl Olivia, who works in the bar and restaurant, she is always smiling and happy, and never seems to rest constantly being attentive to customers, a real credit to the hotel.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Phil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely location and very helpful staff
Stayed 1 night in May 2025
Verified

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just a one night stop over so didnt use or see much of the hotel but it was good for my needs. Guy on reception was very friendly & helpful
Stayed 1 night in Oct 2025
Verified

6/10 Okay

Mark

Liked: Cleanliness, staff & service
Hotel was fine. Pretty dated now and showing its age. Staff were very good through.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

Maybe not the smartest hotel I have stayed in but it was clean and the staff were lovely.
Stayed 2 nights in Jul 2025
Verified

2/10 Terrible

David

Disliked: Cleanliness, staff & service
1980's hotel with dirt covered stair and corridor carpets. Coloured 40+ year old bathroom suite! In fairness room was perfectly clean and bed comfortable and night porter friendly and efficient. Be aware that they promote the leisure facilities online as all being included and once you book your non refundable booking send a welcome email that does not welcome but says they now charge for the pool etc!! Totally ignore all communication! I will not be returning, far better options in area.
Stayed 1 night in Jan 2026