Title: Warrington Fir Grove Hotel, Sure Hotel Collection by BW Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Warrington Fir Grove Hotel, Sure Hotel Collection by BW Hotel in Warrington with 24-hour front desk and restaurant ![Exterior](https://images.trvl-media.com/lodging/1000000/20000/16300/16208/1e428f7b.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Lounge](https://images.trvl-media.com/lodging/1000000/20000/16300/16208/277152f4.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Breakfast, lunch, dinner served; international cuisine ](https://images.trvl-media.com/lodging/1000000/20000/16300/16208/8ee6bfaa.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Bar (on property)](https://images.trvl-media.com/lodging/1000000/20000/16300/16208/8573f927.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property – evening/night](https://images.trvl-media.com/lodging/1000000/20000/16300/16208/7889819e.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies The Warrington Fir Grove Hotel offers a peaceful garden in the bustling city center. Enjoy international dishes at Capri restaurant, dry cleaning services, and WiFi throughout, including the business center. Past guests consistently praise their stays. 7.8 Good ## Popular amenities - - Bar - 24/7 front desk - Room service - Laundry - Housekeeping ## Room options ### Check availability for these dates Tonight [Nov 10 - Nov 11](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-10&endDate=2025-11-11&selected=16208&PinnedHotelID=16208&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-10&endDate=2025-11-11&selected=16208&PinnedHotelID=16208&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov 11 - Nov 12](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-11&endDate=2025-11-12&selected=16208&PinnedHotelID=16208&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-11&endDate=2025-11-12&selected=16208&PinnedHotelID=16208&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov 14 - Nov 16](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=16208&PinnedHotelID=16208&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=16208&PinnedHotelID=16208&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov 21 - Nov 23](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=16208&PinnedHotelID=16208&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=16208&PinnedHotelID=16208&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 7 of 7 rooms ![In-room safe, desk, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/1000000/20000/16300/16208/ceee2c86.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Room, 1 Double Bed, Non Smoking 8.0 Very good 1 review ### Highlights TV Shower/bath combination Hairdryer Private bathroom Electric kettle Digital channels Iron/ironing board Daily housekeeping - Sleeps 2 - 1 Double Bed ![In-room safe, desk, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/1000000/20000/16300/16208/cf45304e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Room, Multiple Beds, Non Smoking ### Highlights TV Shower/bath combination Hairdryer Private bathroom Electric kettle Digital channels Iron/ironing board Daily housekeeping - Sleeps 3 - 1 Double Bed and 1 Single Bed ![In-room safe, desk, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/1000000/20000/16300/16208/cf45304e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Room, Multiple Beds, Non Smoking ### Highlights TV Shower/bath combination Hairdryer Private bathroom Electric kettle Digital channels Iron/ironing board Daily housekeeping - Sleeps 4 - 1 Double Bed and 2 Single Beds ![In-room safe, desk, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/1000000/20000/16300/16208/cf45304e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 Double Bed, Non Smoking ### Highlights TV Separate bedroom Shower/bath combination Hairdryer Private bathroom Electric kettle Digital channels Iron/ironing board - 150 sq ft - 1 bedroom - Sleeps 2 - 1 Double Bed ![In-room safe, desk, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/1000000/20000/16300/16208/55f4c3b9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Room, 2 Single Beds, Non Smoking 10.0 Exceptional 1 review ### Highlights TV Shower/bath combination Hairdryer Private bathroom Electric kettle Digital channels Iron/ironing board Daily housekeeping - Sleeps 2 - 2 Single Beds ![In-room safe, desk, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/1000000/20000/16300/16208/8ccb3b75.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 1 Double Bed, Non Smoking ### Highlights TV Separate bedroom Shower/bath combination Hairdryer Private bathroom Electric kettle Digital channels Iron/ironing board - 160 sq ft - 1 bedroom - Sleeps 2 - 1 Double Bed ![In-room safe, desk, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/1000000/20000/16300/16208/12a2377a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 Double Bed, Non Smoking ### Highlights TV Separate bedroom Shower/bath combination Hairdryer Private bathroom Electric kettle Digital channels Iron/ironing board - 200 sq ft - 1 bedroom - Sleeps 2 - 1 Double Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FWarrington-Hotels-Warrington-Fir-Grove-Hotel.h16208.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FWarrington-Hotels-Warrington-Fir-Grove-Hotel.h16208.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C53.37796%2C-2.55576&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=CYgSC_w35_kYUQK_3HqIxZNliBs=) Knutsford Old Road, Grappenhall, Warrington, England, WA4 2LD #### What's nearby - Grappenhall Heys Walled Garden - 4 min drive - 2.1 miles - Pyramid and Parr Hall - 4 min drive - 2.1 miles - Golden Square Shopping Center - 5 min drive - 2.1 miles - Walton Hall and Gardens - 6 min drive - 2.9 miles - Gulliver's World - Warrington - 11 min drive - 4.6 miles #### Getting around - Padgate Station - 6 min drive - Manchester Airport (MAN) - 19 min drive #### Restaurants - ‪Dragon City - ‬18 min walk - ‪The Saracens Head - ‬3 min drive - ‪KFC - ‬9 min walk - ‪The Cheshire Cheese - ‬10 min walk - ‪Grange Sports and Social Club - Moore United FC - ‬11 min walk ## About this property ### Warrington Fir Grove Hotel, Sure Hotel Collection by BW Hotel in the city centre A garden, dry cleaning/laundry services and a bar are just a few of the amenities provided at Warrington Fir Grove Hotel, Sure Hotel Collection by BW. The on-site international cuisine restaurant, Capri, offers breakfast, lunch, dinner and children's meals. Free in-room WiFi and a business centre are available to all guests. You'll also enjoy the following perks during your stay: - Free self-parking - English breakfast (surcharge), express check-out and luggage storage - Free newspapers, tour/ticket information and meeting rooms Room features All 52 rooms boast comforts such as 24-hour room service, as well as thoughtful touches such as free WiFi and safes. More conveniences in all rooms include: - Bathrooms with shower/bath combinations and hairdryers - TVs with cable channels - Electric kettles, daily housekeeping and desks ## Similar properties ![Hallway](https://images.trvl-media.com/lodging/93000000/92890000/92887900/92887845/d9cd913a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Parrs Bank Hotel Town Centre - Breakfast included - Parking included - Free WiFi - Restaurant 9.4 Exceptional 148 reviews £75 includes taxes & fees 16 Nov - 17 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-16&endDate=2025-11-17&selected=92887845&PinnedHotelID=92887845&HadPinnedHotel=true®ionId=-1&adults=2) ![Deluxe Studio Suite | Premium bedding, pillow-top beds, desk, soundproofing](https://images.trvl-media.com/lodging/90000000/89710000/89708700/89708616/4bd07cac.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Old Post Office by Deuce Hotels Town Centre - Kitchen - Free WiFi - Air conditioning - Housekeeping 9.2 Wonderful 229 reviews £74 includes taxes & fees 7 Dec - 8 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-07&endDate=2025-12-08&selected=89708616&PinnedHotelID=89708616&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Free self parking on site ### Food and drink - English breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 8 AM to 10 AM on weekends; GBP 15 per person - A bar/lounge - A restaurant ### Restaurants on site - Capri - Sculpture Lounge ### Family friendly - Laundry facilities ### Conveniences - 24-hour front desk - Free newspapers in lobby - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Dry cleaning/laundry service - Housekeeping (daily) - Porter/bellhop - Tour and ticket assistance ### Business services - Business centre - Meeting rooms ### Outdoors - Garden ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - No lift - Wheelchair accessibility - Wheelchair accessible (may have limitations) - Wheelchair-accessible concierge desk - Wheelchair-accessible registration desk ### More - 2 floors - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Hair dryer - Private bathroom - Shower/bathtub combination - Towels provided ### Entertainment - TV with digital channels ### Food and drink - 24-hour room service - Electric kettle ### More - Desk - Iron/ironing board - Phone - Safe ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: anytime Early check-in subject to availability Early check-in is available for a fee Contactless check-in and check-out are available Minimum check-in age - 18 ### Check-out Check-out before 11 AM Contactless check-out Late check-out subject to availability A late check-out fee will be charged Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Renovations and closures This property is closed from 12 July 2023 to 5 December 2026 (dates subject to change). ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of GBP 15.00 per pet, per night Service animals are welcome, and are exempt from fees Food and water bowls are available ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Fee for English breakfast: from approximately GBP 15.00 per person - Pet fee: GBP 15.00 per pet, per night - Service animals are exempt from fees - Early check-in is available for a fee (subject to availability) - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and debit cards; cash is not accepted Cashless transactions are available Long-term renters welcome Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts ### Property is also known as Hallmark Warrington Hallmark Hotel Warrington Warrington Sure Hotel Collection by Best Western Warrington Fir Grove Hotel, Sure Hotel Collection by BW Hotel ## Frequently asked questions ### Is Warrington Fir Grove Hotel, Sure Hotel Collection by BW pet-friendly? > Yes, pets are allowed at this property. There's a fee of GBP 15.00 per pet, per night. Service animals are exempt from fees. ### How much is parking at Warrington Fir Grove Hotel, Sure Hotel Collection by BW? > Self-parking is free at this property. ### What time is check-in at Warrington Fir Grove Hotel, Sure Hotel Collection by BW? > Check-in start time: 3:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability). ### What time is check-out at Warrington Fir Grove Hotel, Sure Hotel Collection by BW? > Checkout is at 11 AM. Late check-out is available for a fee (subject to availability). ### Where is Warrington Fir Grove Hotel, Sure Hotel Collection by BW located? > Located in the heart of Warrington, this hotel is within 2 miles (3 km) of Cantilever Park, Grappenhall Heys Walled Garden and Gullivers Kingdom Theme Park. TeamSport Warrington and Warrington Museum & Art Gallery are also within 3 miles (5 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Warrington Fir Grove Hotel, Sure Hotel Collection by BW Reviews 7.8 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.0 Cleanliness ### 7.8 Location ### 8.2 Staff & service ### 6.8 Eco-friendliness ### 7.4 Property conditions & facilities 10 - Excellent 113 8 - Good 142 6 - Okay 55 4 - Poor 29 2 - Terrible 19 ### 8/10 Good #### Yvonne 4 Sept 2022 Liked: Staff & service Disliked: Cleanliness #### Wedding stay My Friend and I stayed at the Fir Grove Hotel for a friends wedding. The check in was fast and efficient. Our room was dated and needed decorating. The carpet had various stains on it and it needed a dust. The room overlooked the rear of the property. Our view consisted of an extraction system and a dirty nappy which had obviously been thrown out of the window. ##### Yvonne Stayed 2 nights in Sep 2022 ### 8/10 Good #### Karen 31 Oct 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### I would give this Hotel 5 stars as we took our dog The room was small but for one night it was very nice and clean, plus we took our little dogs so very 😁 ##### Karen Stayed 1 night in Oct 2022 ### 8/10 Good #### Derek 22 Oct 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Room was very warm ##### Derek Stayed 1 night in Oct 2022 ### 6/10 Okay #### LYNDA 18 Oct 2022 Liked: Cleanliness Disliked: Amenities, property conditions & facilities Main corridor areas old tired decor. Initially we’re not allocated our booked room upgrades and had to stand our ground with receptionist. 2nd day our rooms not cleaned. Breakfast good and room upgrade a must as standard rooms are tired and basic. Ok for a 3 star - however we chose it only because it was near to our family for visiting. ##### LYNDA Stayed 3 nights in Oct 2022 ### 4/10 Poor #### Verified traveller 18 Sept 2022 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities, room comfort #### Friendly staff but not a pleasant stay The staff were nice and delivered my food to my room despite there being no room service. However this was due to the phone not working. Room not very clean, lots of dust on bathroom fan, bed head board smelt musty, stains and specks of things on bedsheets and towels. Long wait to be served when checking in. ##### Verified traveller Stayed 1 night in Sep 2022 ### 10/10 Excellent #### Martin 3 Sept 2022 Liked: Property conditions & facilities #### Wedding party Had our wedding reception here staff were excellent even running my wife to the registry office when the taxi failed to show up we and our guests were very well looked after loved the breakfast too ##### Martin Stayed 2 nights in Sep 2022 ### 8/10 Good #### Rob 20 Aug 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Quiet decent location Quiet decent location ##### Rob Stayed 1 night in Jul 2022 ### 10/10 Excellent #### Chelsea 16 Aug 2022 Liked: Cleanliness, staff & service, property conditions & facilities There is a really lovely girl who works on the reception (blonde) she’s so kind and welcoming!! Should be credited she’s so kind ##### Chelsea Stayed 1 night in Aug 2022 ### 8/10 Good #### Mark 15 Aug 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Decent hotel if a bit overpriced We were slightly cautious about staying here after reading alot of the recent reviews but we can definitely say we were pleasantly surprised. The hotel is nice and clean, the staff were excellent and helpful and the room was large with a comfortable bed, we have no complaints other than maybe the cost. It is rather expensive considering it's a bit dated, but other than that, we couldn't see why there had been so many pad reviews. ##### Mark Stayed 1 night in Aug 2022 ### 8/10 Good #### Raymond 9 Aug 2022 Liked: Staff & service, room comfort #### Nice but could try harder Nice hotel in good area... bit tired and worn but understandable with last few years of covid... missed rubbish left in room from previous guests... breakfast good .... will go back when in area ##### Raymond Stayed 1 night in Aug 2022 ### 4/10 Poor #### Verified traveller 30 Jul 2022 Liked: Staff & service Disliked: Property conditions & facilities, room comfort #### Good apart from the condition of the rooms. After driving all day to get here the first room i was given the TV didnt work so was moved to a different room of which the bed was broken and the mattress was so old and work it was like laying on a rug. Thw 3rd room was okay however was run down im areas and still had a broken bed. The staff are friendly and happy to help and the food was okay too. ##### Verified traveller Stayed 3 nights in Jul 2022 ### 10/10 Excellent #### Dee 23 Jul 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good food Had risotto and salmon which was the best hotel food I’ve had - it was brill. Breakfast was good. ##### Dee Stayed 1 night in Jul 2022 ### 4/10 Poor #### Nathan 26 Jun 2022 Disliked: Staff & service, property conditions & facilities #### Too busy with wedding, room not ready at 8.30pm Staff rushed off feet due to wedding Nobody to check us in. When they did,btwin room we had paid upgrade for in advance, wasn't even ready, made it sound as if it was our fault! ![](https://a.travel-assets.com/ugc/hotel-reviews/EA22AF603E17C63A69599F6AD51D7AFE56697F321656225745442.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/3278820FDF38861EEC702131D0C8073D859C44981656225761593.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Nathan Stayed 1 night in Jun 2022 ### 10/10 Excellent #### Peter 20 Jun 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Good location - quiet area. ##### Peter Stayed 1 night in Jun 2022 ### 6/10 Okay #### Verified traveller 20 Jun 2022 Liked: Staff & service Disliked: Room comfort #### It is ok, but definitely overpriced for ok!! It was ok, with some good and not so good parts. Cleanliness is fine and to a reasonable standard, a few corners of rooms and skirting could do with some attention. Parking is free and we had no problem getting a space. We had issue with curtains not closing which was fixed quickly, I'd say within 10mins of reporting it. Ate at the restaurant once, husband's meal, a burger and chips was good, my pizza didn't arrive until he was nearly finished his meal, and that was after I told him to start eating before his meal got cold, after the long wait I was surprised to be given a Chicago town frozen pizza with cherry tomatoes added and charged £13.95 for it!! The worse part of the stay was the heating was on upstairs, it was the hottest day of year so far (30 degrees) which made sleeping near impossible. When we asked staff about it the following day we were told the hotel have to have the heating on for the hot water otherwise there wouldn't be any, thank goodness the temperature dropped the following day for our second night. Staff are all helpful and friendly. ##### Verified traveller Stayed 2 nights in Jun 2022 ### 6/10 Okay #### David 17 Jun 2022 Liked: Cleanliness, staff & service #### Underwhelmed Quite an underwhelming room due to its bijou dimensions and dated facilities ##### David Stayed 1 night in Jun 2022 ### 6/10 Okay #### MARK 16 Jun 2022 Liked: Staff & service, room comfort Disliked: Property conditions & facilities #### Value for money comfy rooms Staff were great but the hotel was a little tired looking ![](https://a.travel-assets.com/ugc/hotel-reviews/0CC3A4278105D47FA31C79442827DF9C19BBEEB31655411832930.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### MARK Stayed 1 night in Jun 2022 ### 6/10 Okay #### Akiko 6 Jun 2022 Room was really dark. No natural light due to small window in Room 51. Clean but not worth the price of £130. ##### Akiko Stayed 1 night in Jun 2022 ### 8/10 Good #### Martin 3 May 2022 Liked: Staff & service Disliked: Room comfort #### Amazing staff. Amazing staff. Nothing was too much trouble. Corridors and room were really hot. Room decor wasn't the best and beds not the comfiest. ##### Martin Stayed 2 nights in Apr 2022 ### 2/10 Terrible #### Gail 13 Apr 2022 Disliked: Staff & service, property conditions & facilities, room comfort No restaurant open ##### Gail Stayed 1 night in Apr 2022 ### 6/10 Okay #### Blair 4 Apr 2022 Disliked: Property conditions & facilities, room comfort #### No frills disappointing hotel The hotel is tired looking. I arrived at 9pm on a Friday night, I was told the restaurant closed at 9pm despite the website saying there was room service, I was advised there wasn’t. The room was the smallest room I have stayed in ever. The website I had seen said rooms had baths, it was just a shower. The room was clean but tiny. The bed was so uncomfortable. The check in is a bit confusing as it’s also a bar. Which was unfortunate as there was a wedding on when I needed to speak to the reception and people were also understandably getting drinks. My room key randomly stopped working and I had to go down to the bar/checkin desk multiple times to get it fixed. The girls behind the bar/desk were polite and friendly. There was a man who I assume was some kind of manager who was quite rude when talking to staff and disinterested when talking to customers. I checked out early I didn’t fancy a second night here. It’s very much a tired hotel with no frills at all. If you simply want a bed and you’re not fussy about anything else you’d be fine. Personally I wouldn’t stay here again but it was clean. ##### Blair Stayed 2 nights in Apr 2022 ### 4/10 Poor #### IMPACT PEOPLE 3 Apr 2022 Liked: Cleanliness, room comfort Disliked: Staff & service #### Poor Check in was a nightmare they couldn’t locate our booking so we had to wait to get checked in. Booked a suite so when finally checked in we were given a standard room. Not a great start. A four poster bed in a room is not a suite this room is small and compact - but the bathroom is a good size but still not a suite. Hotel not allowed to book taxis !! Find that odd as well as you can’t charge to your room. !!! Breakfast - well what can I say - unreal. Chaffing dishes allowed to run to zero food no bread for toast - clearly short staffed but a ridiculous service without an apology Basil fawlty is Rocco forte compared to this. Nice refurbishment but service to match is non existent. ##### IMPACT PEOPLE Stayed 1 night in Apr 2022 ### 4/10 Poor #### Paul 28 Mar 2022 Disliked: Amenities, property conditions & facilities the photographs exaggerate the condition of this hotel, the rooms were the size of a shoe box you had about 12" around bed to walk, Shower room - no bath and shower was pathetic breakfast ok but the serving dishes - beware handle missing = burnt fingers ##### Paul Stayed 1 night in Mar 2022 ### 8/10 Good #### angela 28 Mar 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Mothers Day weekend Lovely hotel. But the single put me up bed wasnt the best. The mattress kept moving as it wasn't fixed to the bed. ##### angela Stayed 2 nights in Mar 2022 ### 8/10 Good #### Peter 27 Feb 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Very helpful staff when needing to get some new trousers! ##### Peter Stayed 1 night in Feb 2022 ## Expedia's Latest Trends ### Hotels > [DoubleTree by Hilton Hotel and Spa Chester](https://www.expedia.co.uk/Chester-Hotels-DoubleTree-By-Hilton-Hotel-And-Spa-Chester.h527788.Hotel-Information) > > [Grosvenor Pulford Hotel & Spa](https://www.expedia.co.uk/Chester-Hotels-Grosvenor-Pulford-Hotel-Spa.h790572.Hotel-Information) > > [Pine Lake Resort](https://www.expedia.co.uk/Carnforth-Hotels-Pine-Lake-Resort.h1928661.Hotel-Information) > > [Last Drop Village Hotel and Spa](https://www.expedia.co.uk/Bolton-Hotels-Last-Drop-Village-Hotel-And-Spa.h9341.Hotel-Information) > > [DoubleTree by Hilton Cheltenham-Cotswolds](https://www.expedia.co.uk/Cheltenham-Hotels-Doubletree-By-Hilton-Cheltenham.h65899.Hotel-Information) > > [ibis budget Manchester Airport](https://www.expedia.co.uk/Manchester-Hotels-Ibis-Budget-Manchester-Airport.h75715089.Hotel-Information) > > [De Vere Cotswold Water Park](https://www.expedia.co.uk/Cirencester-Hotels-De-Vere-Cotswold-Water-Park.h1770053.Hotel-Information) > > [Cambridge Belfry Hotel & Spa](https://www.expedia.co.uk/Cambridge-Hotels-Cambridge-Belfry.h1103020.Hotel-Information) > > [Oulton Hall Hotel, Spa & Golf Resort](https://www.expedia.co.uk/Leeds-Hotels-Oulton-Hall-Hotel.h15948.Hotel-Information) > > [The Park Royal Hotel & Spa](https://www.expedia.co.uk/Warrington-Hotels-The-Park-Royal.h24462.Hotel-Information) > > [Fairmont Windsor Park](https://www.expedia.co.uk/Egham-Hotels-Fairmont-Windsor-Park.h60335617.Hotel-Information) > > [Daresbury Park Hotel & Spa Warrington](https://www.expedia.co.uk/Warrington-Hotels-Daresbury-Park.h26990103.Hotel-Information) > > [Cave Hotel & Golf Resort](https://www.expedia.co.uk/Faversham-Hotels-Cave-Hotel-Golf-Resort.h33410673.Hotel-Information) > > [Radisson Hotel Manchester City Centre, A Verified Net Zero Hotel](https://www.expedia.co.uk/Manchester-Hotels-Park-Inn-By-Radisson-Manchester-City-Centre.h2601411.Hotel-Information) > > [Ufford Park Woodbridge Hotel, Golf & Spa](https://www.expedia.co.uk/Woodbridge-Hotels-Ufford-Park-Woodbridge-Hotel.h12685.Hotel-Information) > > [Dunston Hall Hotel, Spa and Golf Resort](https://www.expedia.co.uk/Norwich-Hotels-Dunston-Hall.h519081.Hotel-Information) > > [Redworth Hall Hotel](https://www.expedia.co.uk/Newton-Aycliffe-Hotels-Redworth-Hall-Hotel.h517266.Hotel-Information) > > [Royal Whitby](https://www.expedia.co.uk/Whitby-Hotels-The-Royal-Hotel.h57917040.Hotel-Information) > > [Aphrodites Group](https://www.expedia.co.uk/Windermere-Hotels-Aphrodites-Group.h901033.Hotel-Information) > > [Four Seasons Hotel Hampshire](https://www.expedia.co.uk/Hook-Hotels-Four-Seasons-Hotel-Hampshire.h986107.Hotel-Information) > > [Hilton Garden Inn Silverstone](https://www.expedia.co.uk/Towcester-Hotels-Hilton-Garden-Inn-Silverstone.h48251404.Hotel-Information) > > [The Partridge](https://www.expedia.co.uk/Warrington-Hotels-The-Partridge.h19688115.Hotel-Information) > > [De Vere Tortworth Court](https://www.expedia.co.uk/Bristol-Hotels-De-Vere-Tortworth-Court.h570412.Hotel-Information) > > [ORIDA Maidstone Hotel](https://www.expedia.co.uk/Maidstone-Hotels-ORIDA-Maidstone-Hotel.h74419166.Hotel-Information) > > [Lakes Hotel and Spa](https://www.expedia.co.uk/Windermere-Hotels-Lakes-Hotel-And-Spa.h901040.Hotel-Information) > > [5* Detached Stone Cottage with a Private Indoor Pool (Not Shared)](https://www.expedia.co.uk/Ashbourne-Hotels-5-Detached-Stone-Cottage-With-A-Private-Indoor-Pool.h31752210.Hotel-Information) > > [The Windermere Hotel](https://www.expedia.co.uk/Windermere-Hotels-The-Windermere-Hotel.h13431161.Hotel-Information) > > [Harbour Hotel Christchurch](https://www.expedia.co.uk/Christchurch-Hotels-The-Christchurch-Harbour-Hotel-And-Spa.h18097.Hotel-Information) > > [Hampton by Hilton Bristol Airport](https://www.expedia.co.uk/Bristol-Hotels-Hampton-By-Hilton-Bristol-Airport.h16543862.Hotel-Information) > > [De Vere Wokefield Estate](https://www.expedia.co.uk/Reading-Hotels-De-Vere-Wokefield-Estate.h1044123.Hotel-Information)