Countess of Chester Hospital

The only issue we’ve experienced about our stay was the cleanliness issues. The whole place could do with a deep deep clean and small touch ups. I believe no matter how much money you pay, you should be able to stay in a clean environment. Apart from the cleanliness, our stay was great. The staff was great and helpful. Fridge was a fantastic bonus. We haven’t used other facilities like dining room etc but I know that was available. No safety on the windows, my son is 5 so he knew not to go near the window when it was open. The towels smelt of damp, which was a shame as the bedding was so fresh and clean. Maybe they need replacing. Lots of on street parking ! Hopefully these comments get taken into consideration. We certainly would consider coming back!

Nice cosy room, but the floorboards was a bit creaky which was probably more annoying for the people downstairs.

Check in was seamless and we were greeted by a smiling member of staff and given a complimentary glass of fizz.