Chester Town Hall

The only issue we’ve experienced about our stay was the cleanliness issues. The whole place could do with a deep deep clean and small touch ups. I believe no matter how much money you pay, you should be able to stay in a clean environment. Apart from the cleanliness, our stay was great. The staff was great and helpful. Fridge was a fantastic bonus. We haven’t used other facilities like dining room etc but I know that was available. No safety on the windows, my son is 5 so he knew not to go near the window when it was open. The towels smelt of damp, which was a shame as the bedding was so fresh and clean. Maybe they need replacing. Lots of on street parking ! Hopefully these comments get taken into consideration. We certainly would consider coming back!

It was the smallest, shabbiest most basic hotel room I have stayed in for a long time. Beds uncomfortable, bathroom tiny and needs redecorating. Room service poor options and then cancelled the order after waiting nearly an hour for it. Vastly overpriced for what it is.