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Top Lucerne Business Hotels

Cascada Boutique Hotel
Cascada Boutique Hotel
9.2 out of 10, Wonderful, (940)
The price is £240
includes taxes & fees
20 Jul - 21 Jul

Hotel Thorenberg
Hotel Thorenberg
8.4 out of 10, Very good, (224)
The price is £173
includes taxes & fees
8 Jul - 9 Jul

Hotel Continental Park
Hotel Continental Park
9.0 out of 10, Wonderful, (987)
The price is £201
includes taxes & fees
13 Jul - 14 Jul

Romantik Hotel Wilden Mann
Romantik Hotel Wilden Mann
9.0 out of 10, Wonderful, (265)
The price is £291
includes taxes & fees
29 Jul - 30 Jul

Art Deco Hotel Montana
Art Deco Hotel Montana
9.0 out of 10, Wonderful, (246)
The price is £314
includes taxes & fees
24 Jul - 25 Jul

Hotel Restaurant Anker
Hotel Restaurant Anker
9.2 out of 10, Wonderful, (561)
The price is £244
includes taxes & fees
13 Jul - 14 Jul

Hotel Des Balances
Hotel Des Balances
9.6 out of 10, Exceptional, (829)
The price is £322
includes taxes & fees
15 Jul - 16 Jul

Altstadt Hotel Krone Luzern
Altstadt Hotel Krone Luzern
8.8 out of 10, Excellent, (1001)
The price is £178
includes taxes & fees
10 Jul - 11 Jul
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lucerne Hotel Reviews
Lucerne Hotel Reviews

Cascada Boutique Hotel
5/5 Excellent
Excellent Stay, but Let Down by One Staff Member
"I recently stayed at this hotel and overall, the experience was excellent. The service was top-notch and most of the staff were incredibly friendly, helpful, and always had a smile on their faces – they truly made us feel welcome and well taken care of.
However, I must point out a disappointing experience with one staff member, Erwin. Unfortunately, his attitude stood out in contrast to the otherwise outstanding team. When I arrived with four large suitcases in my car, I asked if I could briefly park outside the hotel just to unload my luggage. Erwin firmly refused and told me I had to park in the basement of the building across the street, which has no lift. I had to drag all four bags up a slope and across to the hotel myself. What made it worse was that when I entered the lobby clearly struggling, he saw me but made no effort to assist.
Additionally, during check-in, Erwin failed to mention that items in the minibar were complimentary, which I found out later. It felt as though he was intentionally withholding that information, which left a negative impression.
Aside from this, the rest of the stay was truly enjoyable. The other staff members were amazing – friendly, welcoming, and always ready to help. It’s a shame that one individual’s behavior affected an otherwise perfect stay.
"
A verified traveller stayed at Cascada Boutique Hotel
Posted 1 day ago
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