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"Excellent perfect location, access to everything easy rooms excellent and best breakfast in Santa Cruz"

"No assistance w luggage until heavily prompted upon checking in. Then none at all upon checkout. Taxi called was too small even though a large one to contain wheelchair was requested from the front desk."

"Room 421 my shower glass always drop the water outside the shower plate"

"Great Location, Excellent Staff, Secure Parking (€15.00 per day), Large Free Safe is a big bonus. Room very comfortable. "

"Old hotel with excelent loco ,breakfast ok,necesary to reduce bad smell from bathrooms.."

"Great place to stay. Fantastic breakfast with so many healthy options. Clean room"

"Good "

"-"

"The rooms were clean but in need of an upgrade. Bathroom in need of upgrade - bath was very plastic feeling and shower rather feeble. The staff were excellent, they went above and beyond for us as we were celebrating a 21st Birthday while there. Had a sea view. Food choices were good although sometimes the food was lukewarm. I did notice some people microwave their food. Entertainment was good, something for everyone during the day and at night too - Entertainment team were very good Hotel is family friendly Overall had a lovely week away"