Find hotels in Kitayuzawa Onsen from £56

"Good place to relax and enjoy the onsen. Very friendly staff!"

"Excellent value for the money. The owner is very customer service friendly. Great place if you are skiing nearby - the food is fantastic. They will help you if you need anything!"

"A little dated but as far as traditional it had excellent food and baths."

"A very Japanese stay with friendly helpful staff, excellent meals and large bathing facilities. "

"If you are a non-smoker, do yourself a favour and skip this place. The hotel uses central air conditioning and the rooms on the non-smoking floor (level 7) smell musky with a stale cigarette stench. We had 3 rooms in my group and all the rooms were the same even when we changed rooms. In addition, most of the service staff were non-Japanese, they could not communicate well and did not appear to be well trained and quite rude. When I tried to gently share some feedback with the reception staff,...

"Beautiful hotel with picturesque outdoor baths and variety of indoor baths and sauna. Huge buffet for breakfast and dinner with variety of Asian food and some western choices."