Title: Hoshino Resorts KAI Poroto Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=71012665&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hoshino Resorts KAI Poroto A peaceful retreat where traditional Japanese culture meets contemporary amenities, surrounded by natural beauty that refreshes both body and mind ## Photo gallery for Hoshino Resorts KAI Poroto ![Hot springs - Hoshino Resorts KAI Poroto (Shiraoi)](https://images.trvl-media.com/lodging/72000000/71020000/71012700/71012665/c84fbd15.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Creator video](https://mediaim.expedia.com/video/DF98F75553398A89479D5530ECB05DB5/e53eb073-8d0a-4546-b408-d0db437f2625-thumbnail.jpg?impolicy=resizecrop&rw=1080) ![Lobby - Hoshino Resorts KAI Poroto (Shiraoi)](https://images.trvl-media.com/lodging/72000000/71020000/71012700/71012665/fd1c7596.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Public bath - Hoshino Resorts KAI Poroto (Shiraoi)](https://images.trvl-media.com/lodging/72000000/71020000/71012700/71012665/215e2531.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Hoshino Resorts KAI Poroto (Shiraoi)](https://images.trvl-media.com/lodging/72000000/71020000/71012700/71012665/499ebe3a.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located near Upopoy National Ainu Museum and Park, Hoshino Resorts KAI Poroto offers an authentic Japanese experience. Enjoy a massage or relax in the indoor mineral hot spring with free WiFi. The upscale ryokan provides self parking and free coffee/tea in the lobby. ## Reviews 9.6 Exceptional ## Popular amenities - Spa - Parking included - Free Wi-Fi - Air-conditioning - 24/7 front desk £315 1 Mar - 2 Mar ## Room options ### Check availability for these dates Tonight [Feb 11 - Feb 12](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-11&endDate=2026-02-12&selected=71012665&PinnedHotelID=71012665&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-11&endDate=2026-02-12&selected=71012665&PinnedHotelID=71012665&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Feb 12 - Feb 13](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-12&endDate=2026-02-13&selected=71012665&PinnedHotelID=71012665&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-12&endDate=2026-02-13&selected=71012665&PinnedHotelID=71012665&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Feb 13 - Feb 15](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=71012665&PinnedHotelID=71012665&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=71012665&PinnedHotelID=71012665&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Feb 20 - Feb 22](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-20&endDate=2026-02-22&selected=71012665&PinnedHotelID=71012665&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-20&endDate=2026-02-22&selected=71012665&PinnedHotelID=71012665&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 3+ beds 2 beds Showing 4 of 4 rooms ### View all photos for Western-style Room TA3, Non Smoking ![Western-style Room TA3, Non Smoking | Minibar, in-room safe, free WiFi](https://images.trvl-media.com/lodging/72000000/71020000/71012700/71012665/f1b89bfe.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Western-style Room TA3, Non Smoking 10.0 Exceptional 1 review ### Highlights Air conditioning Mini-fridge Flat-screen TV Separate bedroom Private bathroom Toilet with electronic bidet Rainfall showerhead Hairdryer - Lake view - 452 sq ft - 1 bedroom - Sleeps 3 - 3 Single Beds ### View all photos for Western-style Room FA4, Non Smoking ![Western-style Room FA4, Non Smoking | Minibar, in-room safe, free WiFi](https://images.trvl-media.com/lodging/72000000/71020000/71012700/71012665/eb008e1e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Western-style Room FA4, Non Smoking ### Highlights Air conditioning Mini-fridge Flat-screen TV Private bathroom Toilet with electronic bidet Rainfall showerhead Hairdryer Electric kettle - Lake view - Sleeps 4 - 4 Single Beds ### View all photos for Western-style Room with Outdoor Bath RA3, Non Smoking ![Western-style Room with Outdoor Bath RA3, Non Smoking | Minibar, in-room safe, free WiFi](https://images.trvl-media.com/lodging/72000000/71020000/71012700/71012665/c99ab030.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Western-style Room with Outdoor Bath RA3, Non Smoking 10.0 Exceptional 4 reviews ### Highlights Air conditioning Mini-fridge Flat-screen TV Separate bedroom Rainfall showerhead Spring-water bath Separate bath and shower Private bathroom - 1 bedroom - Sleeps 3 - 3 Single Beds ### View all photos for Japanese-style Suite with Outdoor Bath RB2, Non Smoking ![Japanese-style Suite with Outdoor Bath RB2, Non Smoking | Minibar, in-room safe, free WiFi](https://images.trvl-media.com/lodging/72000000/71020000/71012700/71012665/0e6ff12d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Japanese-style Suite with Outdoor Bath RB2, Non Smoking 10.0 Exceptional 1 review ### Highlights Air conditioning Mini-fridge Flat-screen TV Spring-water bath Hairdryer Private bathroom Separate bath and shower Toilet with electronic bidet - Sleeps 2 - 2 Single Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FShiraoi-Hotels-Hoshino-Resorts-KAI-Poroto.h71012665.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FShiraoi-Hotels-Hoshino-Resorts-KAI-Poroto.h71012665.Hotel-Information) ## About the area Shiraoi is home to Hoshino Resorts KAI Poroto. Enjoy an event or a match at Sapporo Dome, and consider making time for Rusutsu Resort—a top attraction that's not to be missed. [Visit our Shiraoi travel guide](https://www.expedia.co.uk/Shiraoi.dx6342808) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C42.55704%2C141.36171&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=B8IEfdtDiijR2FNHM4fEnTgS_ys=) 1-1018-94 Wakakusa, Shiraoi, Hokkaido, 059-0902 ### What's nearby - Upopoy National Ainu Museum and Park 1 min walk \- 0.1 miles - Shiraoi Tourist Information Center 6 min walk \- 0.4 miles - Jigokudani 26 min drive \- 20.4 miles - Lake Shikotsu 33 min drive \- 23.9 miles - New Chitose Airport Onsen 44 min drive \- 36.0 miles ### Getting around - Noboribetsu Station 26 min drive - New Chitose Airport (CTS) 41 min drive ### Restaurants - sweets cafe ななかまど -イレンカ- 4 min walk - 大鳳 中華レストラン 13 min walk - グラナダ 13 min walk - KINPEN CAFE 17 min walk - 回転寿司クリッパー 白老店 8 min drive ## About this property ### Hoshino Resorts KAI Poroto Upscale ryokan near Upopoy National Ainu Museum and Park Hoshino Resorts KAI Poroto provides an indoor mineral hot spring (onsen) and more. Treat yourself to a massage or other spa services. Guests can connect to free in-room WiFi. You'll also enjoy the following perks during your stay: - Free self-parking - Coffee/tea in reception, smoke-free property and a 24-hour front desk - A lift Room features All guest rooms at Hoshino Resorts KAI Poroto offer comforts, such as air conditioning, as well as amenities, such as free WiFi and safes. More amenities include: - Free tea bags/instant coffee and electric kettles - Toilets with electronic bidets, free toiletries and hairdryers - Flat-screen TVs with digital channels - Mini fridges and heating ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/91000000/90620000/90616300/90616294/883af317.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Lake Toya Tsuruga Resort Hikari no uta Sobetsu - Spa - Parking included - Free Wi-Fi - Restaurant 9.4 Exceptional 37 reviews £300 4 Mar - 5 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-04&endDate=2026-03-05&selected=90616294&PinnedHotelID=90616294&HadPinnedHotel=true®ionId=-1&adults=2) ![Hot springs](https://images.trvl-media.com/lodging/5000000/4540000/4539300/4539223/5e5c5ffb.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ryotei Hanayura Ryokan Noboribetsuonsencho - Breakfast included - Spa - Parking included - Free Wi-Fi 9.4 Exceptional 320 reviews £403 4 Mar - 5 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-04&endDate=2026-03-05&selected=4539223&PinnedHotelID=4539223&HadPinnedHotel=true®ionId=-1&adults=2) ![Hot springs](https://images.trvl-media.com/lodging/13000000/12630000/12629800/12629784/f4dfe38b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Bourou NOGUCHI Noboribetsu - 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2 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-01&endDate=2026-03-02&selected=23896791&PinnedHotelID=23896791&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-02-25&endDate=2026-02-26&selected=71012665&PinnedHotelID=71012665&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=71012665,90616294,4539223,12629784,4022596) ## Property amenities ### Internet - Available in all rooms: Free WiFi ### Parking and transport - Free self parking on site - Limited on-site self parking ### Food and drink - Coffee and tea in common areas ### Family friendly - Mini-fridge ### Conveniences - 24-hour front desk ### Spa - Massage - Public indoor mineral hot springs (onsen) - Public outdoor mineral hot springs (onsen) - Spa services ### Accessibility - Lift ### More - Smoke-free property ## Room amenities ### Bathroom - Free toiletries - Hair dryer - Slippers - Toilet with electronic bidet - Towels provided ### Entertainment - Flat-screen TV with digital channels ### Food and drink - Electric kettle - Free bottled water - Mini-fridge - Minibar - Tea bags/instant coffee ### More - Air conditioning (climate-controlled) - Heating (climate-controlled) - Safe ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: 6:00 PM Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property This property doesn't offer after-hours check-in Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome 1 child per adult, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room ### Payment types at the property ## Important information ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities ### Property is also known as Hoshino Resorts KAI Poroto Ryokan Hoshino Resorts KAI Poroto Shiraoi Hoshino Resorts KAI Poroto Ryokan Shiraoi ## Frequently asked questions ### Is Hoshino Resorts KAI Poroto pet-friendly? ### How much does it cost to stay at Hoshino Resorts KAI Poroto? ### How much is parking at Hoshino Resorts KAI Poroto? ### What time is check-in at Hoshino Resorts KAI Poroto? ### What time is check-out at Hoshino Resorts KAI Poroto? ### Where is Hoshino Resorts KAI Poroto located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hoshino Resorts KAI Poroto Reviews 9.6 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.8 Cleanliness ### 9.4 Amenities ### 9.8 Staff & service ### 9.8 Property conditions & facilities 10 - Excellent 92 8 - Good 20 6 - Okay 2 4 - Poor 1 2 - Terrible 1 ## Reviews ### 10/10 Excellent #### Victor 3 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Room spotless, harmonious with fantastic view. Very courteous staff. It was a top quality stay. ##### Victor Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Chantelle 9 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Two words: the view!! It was one of the best resort we’ve stayed in. An easy 8 minute walk from the train station or 5 min taxi ride. Located next to the Ainu museum. The staff were friendly and super hospitable. When we got there we were assigned a hostess would gave us a tour of the resort and amenities. The outside livable onsen was amazing, relaxing, and had the most beautiful views of the lake and mountains. The insider onsen was nice but it is open to the public so I only went once. But the best was the onsen bath in the room, but warming it is extremely hot like boiling water lol but once you open the window it’s much more pleasant. ##### Chantelle Stayed 2 nights in Dec 2025 ### 10/10 Excellent #### James 3 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staffs were very kind and professional. The lake view was the best. ##### James Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Christina 5 Dec 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Well trained staff and relaxing environment. ##### Christina Stayed 1 night in Nov 2024 ### 10/10 Excellent #### Pei 9 Dec 2025 Liked: Cleanliness, property conditions & facilities The friendly staff, their service is outstanding. There is a dedicated person who welcome you, carry your bags, give you a tour of the facility and the room. The room is clean and comfortable, great amenities, the only thing that I do not like is they blast the heater to high, even with lowering the temperature, it is still very hot. The room came with dinner and breakfast. I did not tell them in advance that my husband is allergic to diary, So there have no time to amend the menu for dinner. But for the breakfast, they were able to substitute all dishes with diary with alternatives. Service is excellent and over and above. ##### Pei Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Olivia 12 Jan 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We had the most gorgeous time at this beautiful ryokan/onsen/resort. The setting is so calm and luxurious – I’ll never forget sitting in the (huge) window of our room in the evening and morning, watching the birdlife over the pond and river, with the snowy mountains in the distance. The outdoor onsen is especially spectacular in the early mornings and late nights, and we appreciated that even at 'busy' times during our stay there were only a handful of other people at most in the onsen. It was also lovely to have information for those new to onsen, so everyone felt welcome and comfortable, and a recommended 'itinerary' for a one-night stay, acknowledging that many (like us) would only have a short time here. Dinner and breakfast were both stunning in the traditional ryokan style, with lovely sake and wine on offer in the evening. The hotel is clearly able to accomodate a large number of guests but is cleverly laid out (as is the dining room) to make it feel very intimate and private for each guest. It’s such a special and calm place, and one I’ll always think of very fondly! (PS. You can access the National Ainu Museum by foot via the hotel car park, or it’s a very quick drive next door. We visited after checking out — not to be missed!) ##### Olivia Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Miriam 4 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent services and environment ##### Miriam Stayed 2 nights in Oct 2024 ### 10/10 Excellent #### Laura 21 Oct 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Amazibg onsen and private bath in room with largw windows and pond& lake views. Very private withbexcellent meals. ##### Laura Stayed 2 nights in Oct 2024 ### 10/10 Excellent #### MARIO 18 Dec 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Japan Gems Incredible staff and an incredible room with private onsen ![](https://a.travel-assets.com/ugc/hotel-reviews/6BAE38272FE9CECE5CEBF31348711FC818911A1B1734556892179.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/2FD61C9EAA3E035B7B90635DF8328D4010B7B0F91734556893686.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/DBC609E41C65E90642AE3ED001001F67A0F96DBD1734556893037.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/AAFDDDDB43BE629F370782916DA5D6EDC522D3B01734556894049.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### MARIO Stayed 1 night in Dec 2024 ### 10/10 Excellent #### Wasamon 2 Aug 2024 Liked: Cleanliness, staff & service, property conditions & facilities Food is good. Room is nice. ##### Wasamon Stayed 2 nights in Jul 2024 ### 10/10 Excellent #### Wu Chung 2 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort The onsen is extraordinary, and the meals are great ##### Wu Chung Stayed 1 night in Sep 2025 ### 8/10 Good #### David 6 Dec 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Room is very spacious and nice, design and ambience are so great. It will be better if it can offer upgrade option for dinner, and offer transfer service to JR station. ![](https://a.travel-assets.com/ugc/hotel-reviews/b842e6a5-9b27-4e1a-8d96-34a6221ba121-1765012091688.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### David Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Rachel Lai Ching 2 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent service, high quality food, onsen was amazing. ##### Rachel Lai Ching Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Cyriac 3 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### This is the place to stay. This is an absolutely outstanding place. Unique, gorgeous architecture, top quality. ##### Cyriac Stayed 1 night in Jul 2025 ### 8/10 Good #### Wing yan 10 Nov 2025 Liked: Cleanliness, staff & service, amenities nice decor wondersful onsen the only problem is no bottled water in room ![](https://a.travel-assets.com/ugc/hotel-reviews/1b1d7158-60be-467b-945f-fc9817371c70-1762776109811.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/69418f99-23ad-4e20-aa8c-7d485522ed6b-1762776110064.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/7e0a8d47-7ab4-4394-9e55-a4ca33ee2b7e-1762776109799.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/f92b57ce-256c-403f-be62-80f4a706dde1-1762776107800.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Wing yan Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Shu Juan 2 Jan 2024 Liked: Cleanliness, staff & service, property conditions & facilities Very relaxing stay ##### Shu Juan Stayed 1 night in Dec 2023 ### 10/10 Excellent #### Byungjoo 2 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great experience Outstanding Outdoor Hotspring Bath. And Super scenic resort. Highly recommend. It worths ##### Byungjoo Stayed 1 night in May 2025 ### 10/10 Excellent #### Yuen Ting 1 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent Happy to be here ##### Yuen Ting Stayed 1 night in Mar 2025 ### 8/10 Good #### Hou Ming Joyce 22 Aug 2023 Liked: Cleanliness, amenities, property conditions & facilities The onsen is excellent ##### Hou Ming Joyce Stayed 1 night in Aug 2023 ### 8/10 Good #### mo hui 12 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort 1 ##### mo hui Stayed 2 nights in May 2025 ### 8/10 Good #### Verified traveller 24 Jan 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort The staffs are not too enthusiastic, not sure if it’s the language problem. The meals are mediocre concerning the price of the stay . ![](https://a.travel-assets.com/ugc/hotel-reviews/9D44FEFFDE51DCB7D9F509847C5741A56DE3670E1737700656021.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/3C9B052DF8EE1C6B05A145404FE146592889D6691737700676445.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/F7CAE852C31416EFBD469E0CACB2D7B5A3D04FDB1737700656059.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/7E9DAE84DF7E4BEB37F2F06884E4174B8AAAAEFE1737700699793.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Verified traveller Stayed 2 nights in Nov 2024 ### 10/10 Excellent #### Ying Fat 19 Apr 2024 Liked: Cleanliness, staff & service, property conditions & facilities Very good ##### Ying Fat Stayed 2 nights in Apr 2024 ### 10/10 Excellent #### supakrit 28 Feb 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities good ##### supakrit Stayed 1 night in Feb 2024 ### 8/10 Good #### Amanda 27 Jan 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful location, very comfortable room with an onsen in your bathroom. The private open air onsen is wonderful, one of the most peaceful moments of our trip. The hotel is architecturally gorgeous and the way it blends with nature is stunning. Food is ok, there’s only one restaurant and you have to book breakfast and dinner - otherwise you have to walk to get something to eat as there’s nothing the kitchen can prepare which I find a bit disappointing after several hours traveling and feeling super tired. Dinner was great although for tourists not used to the style there could have been an explanation of the set menu which I found out later there were many dishes I was allergic to and couldn’t change. Overall is a nice hotel for a one night stay but given above preparation is needed. ##### Amanda Stayed 1 night in Jan 2023 ### 10/10 Excellent #### Pik Amy 11 Nov 2025 Liked: Cleanliness, staff & service, amenities 酒店設計簡約,漂亮,與大自然融為一體。客房整潔,一塵不染。職員禮貌,及主動幫忙。戶外溫泉體驗特別良好。 ##### Pik Amy Stayed 1 night in Nov 2025 ## Expedia's Latest Trends ### Hotels > [Fufu Kawaguchiko](https://www.expedia.co.uk/Kofu-Hotels-FUFU-KAWAGUCHIKO.h33760212.Hotel-Information) > > [Jujiya Hotel](https://www.expedia.co.uk/Hakodate-Hotels-Jujiya-Hotel.h39768357.Hotel-Information) > > [Wakakusa no Yado Maruei Ryokan](https://www.expedia.co.uk/Kofu-Hotels-Wakakusa-No-Yado-Maruei-Ryokan.h6136631.Hotel-Information) > > [Zenkoji Temple Yakuoin](https://www.expedia.co.uk/Nagano-Hotels-Yakuoin.h38950931.Hotel-Information) > > [Ohnoso](https://www.expedia.co.uk/Onjuku-Hotels-Ohnoso.h98506481.Hotel-Information) > > [HOSHINOYA Okinawa](https://www.expedia.co.uk/Okinawa-Hotels-HOSHINOYA-Okinawa.h40226148.Hotel-Information) > > [Asakusasannsou](https://www.expedia.co.uk/Uonuma-Hotels-Asakusasannsou.h94758363.Hotel-Information) > > [Fujisan Onsen Bessho SASA](https://www.expedia.co.uk/Kofu-Hotels-Fujisan-Onsen-Bessho-SASA.h14626817.Hotel-Information) > > [Highland Resort Hotel & Spa](https://www.expedia.co.uk/Kofu-Hotels-Highland-Resort-Hotel-Spa.h990130.Hotel-Information) > > [Sado Ryotsu Shiizaki Onsen](https://www.expedia.co.uk/Sado-Hotels-SADO-RYOTSU-SHIIZAKI-ONSEN-SUNSETLAKE-THE-HOTEL-AOKIYA.h23365964.Hotel-Information) > > [Fuji Onsenji Yumedono](https://www.expedia.co.uk/Kofu-Hotels-Fuji-Onsenji-Yumedono.h9635420.Hotel-Information) > > [koukasha](https://www.expedia.co.uk/Yamaguchi-Hotels-Koukasha.h103823869.Hotel-Information) > > [Unzen Azumaen](https://www.expedia.co.uk/Unzen-Hotels-Unzen-Azumaen.h5775168.Hotel-Information) > > [Forest Villa Huis Ten Bosch](https://www.expedia.co.uk/Sasebo-Hotels-Huis-Ten-Bosch-Forest-Villa.h11900097.Hotel-Information) > > [Jyoseikan](https://www.expedia.co.uk/Kochi-Hotels-Jyoseikan.h15364047.Hotel-Information) > > [HOSHINOYA Taketomi Island](https://www.expedia.co.uk/Taketomi-Hotels-HOSHINOYA-Taketomi-Island.h5567170.Hotel-Information) > > [HOTEL MYSTAYS Fuji Onsen Resort](https://www.expedia.co.uk/Kofu-Hotels-HOTEL-MYSTAYS-Fuji-Onsen-Resort.h16114229.Hotel-Information) > > [Sansuien](https://www.expedia.co.uk/Kochi-Hotels-Sansuien.h9446825.Hotel-Information) > > [Torifito Hotel And Pod Niseko](https://www.expedia.co.uk/Sapporo-Hotels-TORIFITO-HOTELPOD-NISEKO-Pon-No-Yu.h58975020.Hotel-Information) > > [M Hotel](https://www.expedia.co.uk/Niseko-Hotels-M-Hotel.h12566405.Hotel-Information) > > [Kimamaya Boutique Hotel](https://www.expedia.co.uk/Niseko-Hotels-Kimamaya-Boutique-Hotel.h15066292.Hotel-Information) > > [Glamday Style Hotel & Resort Okinawa Yomitan](https://www.expedia.co.uk/Okinawa-Hotels-GLAMDAY-STYLE-HOTELRESORT-OKINAWA-YOMITAN.h33352505.Hotel-Information) > > [La Vista Fuji Kawaguchiko](https://www.expedia.co.uk/Kofu-Hotels-La-Vista-Fuji-Kawaguchiko.h15976788.Hotel-Information) > > [Ki Niseko](https://www.expedia.co.uk/Niseko-Hotels-Ki-Niseko.h8420181.Hotel-Information) > > [Rusutsu Resort Hotel & Convention](https://www.expedia.co.uk/Niseko-Hotels-Rusutsu-Resort-Hotel-Convention.h3948188.Hotel-Information) > > [Wakoshi Tobu Hotel](https://www.expedia.co.uk/Saitama-Hotels-Wakoshi-Tobu-Hotel.h40135307.Hotel-Information) > > [MUWA NISEKO](https://www.expedia.co.uk/Kutchan-Hotels-MUWA-NISEKO.h96991274.Hotel-Information) > > [Fuji View Hotel](https://www.expedia.co.uk/Kofu-Hotels-Fuji-View-Hotel.h2333483.Hotel-Information) > > [edit x seven FUJI GOTEMBA](https://www.expedia.co.uk/Gotemba-Hotels-FAV-LUX-FUJI-GOTEMBA.h112914944.Hotel-Information) ---