Title: Kitayuzawa Mori no Soraniwa Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Kitayuzawa Mori no Soraniwa Hotel with free parking, in the vicinity of Sobetsu Samuzu Road Station ![Indoor pool, outdoor pool, pool loungers](https://images.trvl-media.com/lodging/17000000/16280000/16275200/16275152/3233bb50.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Interior](https://images.trvl-media.com/lodging/17000000/16280000/16275200/16275152/5a373c59.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Family Room (Japanese Western Style) | In-room safe, individually decorated, individually furnished](https://images.trvl-media.com/lodging/17000000/16280000/16275200/16275152/8b8fd3b5.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Buffet](https://images.trvl-media.com/lodging/17000000/16280000/16275200/16275152/f4ed9bf0.jpg?impolicy=resizecrop&rw=297&ra=fit) ![In-room safe, individually decorated, individually furnished](https://images.trvl-media.com/lodging/17000000/16280000/16275200/16275152/24cc2787.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located near Kimundo Waterfall, Kitayuzawa Mori no Soraniwa provides a peaceful escape with its indoor onsen. Guests relax in the garden, while children enjoy the playground. The property includes free in-room WiFi and serves a hearty breakfast buffet each morning. 8.4 Very good ## Popular amenities - Pool - Breakfast available - Housekeeping - Free WiFi - Air conditioning - Parking included £157 18 Dec - 19 Dec ## Room options ### Check availability for these dates Tonight [Dec 2 - Dec 3](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-02&endDate=2025-12-03&selected=16275152&PinnedHotelID=16275152&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-02&endDate=2025-12-03&selected=16275152&PinnedHotelID=16275152&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec 3 - Dec 4](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-03&endDate=2025-12-04&selected=16275152&PinnedHotelID=16275152&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-03&endDate=2025-12-04&selected=16275152&PinnedHotelID=16275152&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec 5 - Dec 7](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=16275152&PinnedHotelID=16275152&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=16275152&PinnedHotelID=16275152&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec 12 - Dec 14](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-12&endDate=2025-12-14&selected=16275152&PinnedHotelID=16275152&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-12&endDate=2025-12-14&selected=16275152&PinnedHotelID=16275152&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 3+ beds Showing 19 of 19 rooms ![In-room safe, individually decorated, individually furnished](https://images.trvl-media.com/lodging/17000000/16280000/16275200/16275152/a23a5366.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Couple Suite - Sleeps 2 ![In-room safe, individually decorated, individually furnished](https://images.trvl-media.com/lodging/17000000/16280000/16275200/16275152/4e836d1e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Couple Twin Room - Sleeps 2 ![Living area | Flat-screen TV](https://images.trvl-media.com/lodging/17000000/16280000/16275200/16275152/01a7e6ac.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Family Room - Sleeps 5 ![Standard Western style room, Non Smoking | In-room safe, individually decorated, individually furnished](https://images.trvl-media.com/lodging/17000000/16280000/16275200/16275152/7bd991d5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Western style room, Non Smoking ### Highlights Individually furnished Individually decorated Air conditioning Fridge Flat-screen TV Blackout curtains Bidet Private bathroom - 376 sq ft - Sleeps 4 - 2 Large Single Beds and 2 Single Sofa Beds ![In-room safe, individually decorated, individually furnished](https://images.trvl-media.com/lodging/17000000/16280000/16275200/16275152/24cc2787.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Universal Twin Room 10.0 Exceptional 1 review ### Highlights Individually furnished Individually decorated Air conditioning Fridge Flat-screen TV Blackout curtains Bidet Private bathroom - 409 sq ft - Sleeps 3 - 2 Single Beds ![Universal Suite Room | In-room safe, individually decorated, individually furnished](https://images.trvl-media.com/lodging/17000000/16280000/16275200/16275152/fae6538a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Universal Suite Room ### Highlights Individually furnished Individually decorated Air conditioning Fridge Flat-screen TV Blackout curtains Bidet Private bathroom - 818 sq ft - Sleeps 2 - 2 Single Beds ![Special Room | In-room safe, individually decorated, individually furnished](https://images.trvl-media.com/lodging/17000000/16280000/16275200/16275152/410e31c1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Special Room ### Highlights Individually furnished Individually decorated Air conditioning Fridge Flat-screen TV Blackout curtains Bidet Private bathroom - 1227 sq ft - Sleeps 3 - 2 Single Beds ![Family Room (Japanese Western Style) | In-room safe, individually decorated, individually furnished](https://images.trvl-media.com/lodging/17000000/16280000/16275200/16275152/399335fc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room (Japanese Western Style) ### Highlights Individually furnished Individually decorated Air conditioning Fridge Flat-screen TV Blackout curtains Bidet Private bathroom - 818 sq ft - Sleeps 5 - 5 Single Futons ![Couple Twin Room | In-room safe, individually decorated, individually furnished](https://images.trvl-media.com/lodging/17000000/16280000/16275200/16275152/9366bf6e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Couple Twin Room 10.0 Exceptional 1 review ### Highlights Individually furnished Individually decorated Air conditioning Fridge Flat-screen TV Blackout curtains Bidet Private bathroom - 409 sq ft - Sleeps 2 - 2 Single Beds ![Couple Suite Room | In-room safe, individually decorated, individually furnished](https://images.trvl-media.com/lodging/17000000/16280000/16275200/16275152/2a99690b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Couple Suite Room 8.0 Very good 1 review ### Highlights Individually furnished Individually decorated Air conditioning Fridge Flat-screen TV Separate bedroom Blackout curtains Bidet - 818 sq ft - 1 bedroom - Sleeps 2 - 2 Single Beds ![Women's Twin | In-room safe, individually decorated, individually furnished](https://images.trvl-media.com/lodging/17000000/16280000/16275200/16275152/eea5d031.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Women's Twin ### Highlights Individually furnished Individually decorated Air conditioning Fridge Flat-screen TV Blackout curtains Bidet Private bathroom - 409 sq ft - Sleeps 2 - 2 Single Beds ![Women's Triple | In-room safe, individually decorated, individually furnished](https://images.trvl-media.com/lodging/17000000/16280000/16275200/16275152/e495ed4f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Women's Triple 10.0 Exceptional 1 review ### Highlights Individually furnished Individually decorated Air conditioning Fridge Flat-screen TV Blackout curtains Bidet Private bathroom - 818 sq ft - Sleeps 3 - 3 Single Beds ![Standard Japanese Western style room, Non Smoking | In-room safe, individually decorated, individually furnished](https://images.trvl-media.com/lodging/17000000/16280000/16275200/16275152/0ed98386.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Japanese Western style room, Non Smoking ### Highlights Individually furnished Individually decorated Air conditioning Fridge Flat-screen TV Blackout curtains Bidet Private bathroom - 376 sq ft - Mountain view - Sleeps 5 - 2 Large Single Beds and 3 Single Futons ![In-room safe, individually decorated, individually furnished](https://images.trvl-media.com/lodging/17000000/16280000/16275200/16275152/a86ae352.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Japanese Western Style Room - Sleeps 5 ![In-room safe, individually decorated, individually furnished](https://images.trvl-media.com/lodging/17000000/16280000/16275200/16275152/e9c74d8d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Twin Room - Sleeps 4 ![In-room safe, individually decorated, individually furnished](https://images.trvl-media.com/lodging/17000000/16280000/16275200/16275152/572e4f43.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Women Twin Room - Sleeps 2 ![In-room safe, individually decorated, individually furnished](https://images.trvl-media.com/lodging/17000000/16280000/16275200/16275152/2693b39b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Universal Suite - Sleeps 2 ![In-room safe, individually decorated, individually furnished](https://images.trvl-media.com/lodging/17000000/16280000/16275200/16275152/2d2387d0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Women Triple Room - Sleeps 3 ![Living area | Flat-screen TV](https://images.trvl-media.com/lodging/17000000/16280000/16275200/16275152/0bbec88a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Japanese Style Room with Private Onsen - Sleeps 3 ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FDate-Hotels-Kitayuzawa-Mori-No-Soraniwa.h16275152.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FDate-Hotels-Kitayuzawa-Mori-No-Soraniwa.h16275152.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C42.62773%2C141.02672&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=t46mJ7Y-6KV89scgrZi1-ottPmM=) 300-7 Kitayuzawa Onsen-cho, Otaki-ku, Date, Hokkaido, 052-0316 #### What's nearby - Shikotsu-Toya National Park - 1 min drive - 0.3 miles - Otaki Niagara Falls - 5 min drive - 3.6 miles - Sangaitaki Park - 11 min drive - 7.4 miles - Lake Toya - 22 min drive - 13.4 miles - Rusutsu Resort - 39 min drive - 26.8 miles #### Getting around - Toya Station - 38 min drive - New Chitose Airport (CTS) - 79 min drive #### Restaurants - ‪ピッパラの森 - ‬10 min drive - ‪Buffet Restaurant せせらぎ - ‬5 min walk - ‪Sports Garden Dining ア・ラ・ソーヤ - ‬1 min walk - ‪農家&カフェ ほのぼの村 - ‬11 min drive - ‪レストラン 森の詩 - ‬13 min walk ## About this property ### Kitayuzawa Mori no Soraniwa Hotel near Sobetsu Samuzu Road Station Located close to Kimundo Waterfall, Kitayuzawa Mori no Soraniwa provides an indoor mineral hot spring (onsen), a terrace and a garden. For some rest and relaxation, visit the sauna or the steam room. In addition to a playground and a restaurant, guests can connect to free in-room WiFi, with a speed of 25+ Mbps. Additional perks include: - An indoor pool and an outdoor pool, along with sunloungers - Free self-parking - Buffet breakfast (surcharge), hot springs on-site and a round-trip airport shuttle (surcharge) - A lift, a vending machine and smoke-free property Room features All 230 individually furnished rooms offer thoughtful touches such as air conditioning, in addition to amenities such as free WiFi and safes. Extra amenities include: - Bathrooms with bidets and shower/bath combinations - Fridges, electric kettles and daily housekeeping ## Similar properties ![Spa](https://images.trvl-media.com/lodging/16000000/15130000/15120100/15120030/bef0cbf9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Midorinokaze Resort Kitayuzawa Date - Parking included - Free WiFi - Restaurant - Air conditioning 9.0 Wonderful 475 reviews £208 11 Dec - 12 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-11&endDate=2025-12-12&selected=15120030&PinnedHotelID=15120030&HadPinnedHotel=true®ionId=-1&adults=2) ![Public bath](https://images.trvl-media.com/lodging/5000000/4440000/4434200/4434175/d1156f45.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Dai-ichi Takimotokan Noboribetsuonsencho - Pool - Hot tub - Spa - Kids pool 9.2 Wonderful 1,353 reviews £164 4 Dec - 5 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-04&endDate=2025-12-05&selected=4434175&PinnedHotelID=4434175&HadPinnedHotel=true®ionId=-1&adults=2) ![Hot springs](https://images.trvl-media.com/lodging/16000000/15450000/15440400/15440339/12aafa18.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Noboribetsu Grand Hotel Noboribetsuonsencho - 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Daily buffet breakfast available 7:00 AM to 9:00 AM for a fee: JPY 2,500 per person - A restaurant ### Things to do - Hot springs - Indoor pool - Outdoor pool - Playground - Sauna - Steam room ### Family friendly - Children's games - Children's toys - In-room refrigerator - Indoor pool - Outdoor pool - Playground ### Conveniences - Free newspapers in lobby - Limited-hour front desk - Luggage storage - Vending machine ### Guest services - Housekeeping (daily) ### Outdoors - Garden - In a national park - In the mountains - Pool loungers - Terrace ### Spa - Hot springs - Public indoor mineral hot springs (onsen) - Public outdoor mineral hot springs (onsen) - Separate men/women areas in public bath - Yukata (Japanese robes) ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Grab bar in shower - Lift - Wheelchair accessible (may have limitations) - Wheelchair-accessible path to lift - Wheelchair-accessible restaurant ### More - 1 building - Banquet hall - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Bidet - Free toiletries - Hair dryer - Private bathroom - Shower/bathtub combination - Slippers - Towels provided ### Entertainment - Flat-screen TV ### Food and drink - Electric kettle - Refrigerator ### More - Air conditioning - Individual decor - Individual furnishings - Iron/ironing board on request - Phone - Safe - Window screens ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: 7:00 PM Minimum check-in age - 18 ### Check-out Check-out before 10:00 AM ### Special check-in instructions The front desk is open daily from 7:00 AM - 8:00 PM Front desk staffed during limited hours This property doesn't offer after-hours check-in For any questions, please contact the property using the information on the booking confirmation Information provided by the property may be translated using automated translation tools Guests with Half Board plans must check in by 8.30PM to receive dinner. This property offers train station pickup service from Sapporo only. ### Access methods Front desk (limited hours) ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age. We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: from approximately JPY 2500 per person - Airport shuttle fee: JPY 1500 per person (one-way) - Airport shuttle fee per child: JPY 1500 (one-way), (up to 12 years old) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash Safety features at this property include a smoke detector Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file A car is recommended for transport to and from this property Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities ### Property is also known as Daini Meisuitei Hotel Date Daini Meisuitei Hotel Daini Meisuitei Date Kitayuzawa Mori no Soraniwa Hotel Date Kitayuzawa Mori no Soraniwa Hotel Kitayuzawa Mori no Soraniwa Date Daini Meisuitei Kitayuzawa Mori no Soraniwa Date Kitayuzawa Mori no Soraniwa Hotel Kitayuzawa Mori no Soraniwa Hotel Date ## Frequently asked questions ### Does Kitayuzawa Mori no Soraniwa have a pool? > Yes, this property has an indoor pool and an outdoor pool. ### How much does it cost to stay at Kitayuzawa Mori no Soraniwa? > As of 2 Dec 2025, prices found for a 1-night stay for 2 adults at Kitayuzawa Mori no Soraniwa on 18 Dec 2025 start from £157.44, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Date-Hotels-Kitayuzawa-Mori-No-Soraniwa.h16275152.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Kitayuzawa Mori no Soraniwa pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Kitayuzawa Mori no Soraniwa? > Self-parking is free at this property. ### What time is check-in at Kitayuzawa Mori no Soraniwa? > Check-in start time: 3:00 PM; check-in end time: 7:00 PM. After-hours check-in is not available. ### What time is check-out at Kitayuzawa Mori no Soraniwa? > Checkout is at 10:00 AM. ### Does Kitayuzawa Mori no Soraniwa provide a shuttle to the airport? > Yes, there's an airport shuttle that runs on request. A fee of JPY 1500 per person applies. ### Where is Kitayuzawa Mori no Soraniwa located? > Situated in a national park, this hotel is 10.3 mi (16.6 km) from Sobetsu Samuzu Road Station and 10.4 mi (16.7 km) from Sobetsujohokanai. Lake Toya and Kimundo Waterfall are also within 16 mi (25 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Kitayuzawa Mori no Soraniwa Reviews 8.4 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 75 8 - Good 58 6 - Okay 15 4 - Poor 14 2 - Terrible 2 ### 8.2/10 Cleanliness ### 8.0/10 Staff & service ### 7.4/10 Amenities ### 8.2/10 Property conditions & facilities ### 7.6/10 Eco-friendliness ### 10/10 Excellent #### Verified traveller 30 Dec 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Kitayuzawa Onsen Hotel Fabulous Family friendly hotel with many large onsen pools. Lots of space & activities for the kids too. It can get a tad noisy at dinner in the buffet hall. ##### Verified traveller Stayed 1 night in Dec 2023 ### 6/10 Okay #### Nathan 3 Feb 2025 Disliked: Cleanliness Not great for couples / friends travelling unless you have young kids. Basically a mini resort hotel filled with families and young children. Onsen was decent and the outdoor pool is nice. Property is in the middle of nowhere, about a 40min drive to the nearest town. You do get a breakfast and dinner buffet included and while the food is fairly good its the same every day. ##### Nathan Stayed 3 nights in Jan 2025 ### 10/10 Excellent #### TSZ HEI VANESSA 23 Feb 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Love this place a lot! Good for friends and damily, room is spacious and clean. Would definitely come back :) ##### TSZ HEI VANESSA Stayed 2 nights in Feb 2023 ### 8/10 Good #### Krystal 6 May 2025 Liked: Cleanliness, property conditions & facilities Disliked: Staff & service, amenities Staff at the front desk was poorly trained and couldn't find my Expedia reservation at first. Indoor play places weren't included in the hotel fee although I think they should have been. ##### Krystal Stayed 2 nights in May 2025 ### 4/10 Poor #### Zhi Heng Caleb 11 Jul 2025 Disliked: Cleanliness, staff & service, amenities If you are a non-smoker, do yourself a favour and skip this place. The hotel uses central air conditioning and the rooms on the non-smoking floor (level 7) smell musky with a stale cigarette stench. We had 3 rooms in my group and all the rooms were the same even when we changed rooms. In addition, most of the service staff were non-Japanese, they could not communicate well and did not appear to be well trained and quite rude. When I tried to gently share some feedback with the reception staff, she simply grunted and ignored me. Of the dozens of Hotels I’ve stayed in across Japan, this has to be the worst. ##### Zhi Heng Caleb Stayed 3 nights in Jul 2025 ### 6/10 Okay #### LK 2 Jan 2025 Liked: Staff & service, amenities, property conditions & facilities The room partly no clean when I check in ##### LK Stayed 2 nights in Dec 2024 ### 8/10 Good #### Ngan Ching 24 Dec 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The outdoor onsen pool for kids to play is very good. However, we feel disappointed with the food. We had dinner at 6:30 (the last time slot offered by the hotel), at 6:50 some food already running out and no refill. I have visited Japan for many times and never seen this happens before. Something wrong with the resturant management. ##### Ngan Ching Stayed 1 night in Dec 2024 ### 8/10 Good #### Hoi Ying 7 Aug 2024 Liked: Staff & service, room comfort #### Family trip Little but expensive compare with what they have served. Long queue for self check in, early arrive if you want to join the activities afterwards. Room is big but dust is easy found, air conditioning not quite function. Great for kids, but most of the activities need to register & pay extra. Good place for dining with free playground, the outdoor onsen beach is nice but better to bring a footwear to protect your feet especially for children, the ground in the beach area is easy to hurt their skin due to they revamp with non-slip sand ##### Hoi Ying Stayed 1 night in Jul 2024 ### 8/10 Good #### Hoi Ying 6 Aug 2024 Liked: Staff & service, room comfort Little but expensive compare with what they have served. Long queue for self check in, early arrive if you want to join the activities afterwards. Room is big but dust is easy found, air conditioning not quite function. Great for kids, but most of the activities need to register & pay extra. Good place for dining with free playground, the outdoor onsen beach is nice but better to bring a footwear to protect your feet especially for children, the ground in the beach area is easy to hurt their skin due to they revamp with non-slip sand ![](https://a.travel-assets.com/ugc/hotel-reviews/AEF15CEECAC187AE101CC1645810D76DBD514EF61722984877857.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/0591BB2F50CD64B60D3CF1117051B3EB43ADB6031722984877982.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/AA82386D3ADB0A7D18D1CECAF6B2AA72F173BF0D1722984877845.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/F5345E5FD895ABE7F6485E0DA943640C6401F3EB1722984878081.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Hoi Ying Stayed 1 night in Jul 2024 ### 4/10 Poor #### Verified traveller 3 Feb 2024 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities, room comfort #### Not for couples and not clean This is not the place for a relaxing vacation. We knew it was family friendly but this hotel purely caters to families with small kids. If you enjoy being woken up in the middle of the night by screaming toddlers and screaming adults, someone pounding on the floor or against the walls this is the place for you. Unfortunately the place is also filthy and smells gross. Mold in the windows and the bathroom, hair in the shower and on the floor, toothpaste spills from previous guests on the bathroom doors. The furniture in the room is fine but the bathrooms look like something you have in a hospital and not a hotel. The staircase and elevators are disgusting, no one has cleaned there in a long time and the smell is apprehensive. We were lucky to have a car and go somewhere during the day, otherwise you are stuck in your room or the onsen because there is nothing else to do for adults without kids. The food was decent and staff is friendly but that doesn't make up for the shortcomings. ##### Verified traveller Stayed 5 nights in Jan 2024 ### 2/10 Terrible #### Jasprit 15 Jan 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities very disappointed that this property was advertised at Expedia which we booked from Australia: limited vital information. We arrived to find that dinner was included in room rate. However we soon discovered that there is NO WAY to explore area due to limited transport options For eg only buses leave for airport and Sapporo at 10ish am, Return bus from Sapporo is at 1pm. No other way to get to anywhere if you don't have a car: a taxi to Sapporo or rusutsu could be up to $500 aud. There is NO restaurants around other than hotel buffet dinner. We had two kids with us and there was NO LUNCH options to buy other than hotel shop selling snacks and chips, My kids had NO LUNCH for 3 days. Staff speak no English other than two Nepali and Sri Lankan staff we met, They seemed to know nothing much about how to get tranpsport or public transport. The rooms were stuffy and HOT for 3 nights despite winter: we did not get any decent sleep. Windows didnt open. We complained to hotel and Expedia and checked out 2 days early, Hotel said they would refund as If Expedia sent them an email. We called Expedia multiple times before cancelling to confirm to them the answer from hotel: Expedia refused to talk to the English speaking reception staff when I called them. Then Expedia called us back to say no staff was speaking English. Few days later Expedia emailed to say hotel refused refund: after they had allowed us to cancel saying they will refund. Im still contacting Expedia but no reply ##### Jasprit Stayed 5 nights in Jan 2025 ### 8/10 Good #### いくよ 17 Nov 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 孫を連れて宿泊しましたが　遊ぶところが多く 楽しく過ごしました チェックアウト後もゆっくり遊べるのでよかったです 食事も時間でくぎられていたので　料理を取るのに行列にならずにスムーズでした ##### いくよ Stayed 1 night in Nov 2025 ### 8/10 Good #### tomoharu 16 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities 6部屋分ではあるがチェックインに30分掛かった。また、15時まで部屋に入れないとしても、チェックインはホテルに到着したら、予め行うべきと思う。結局15時になってから一斉に始めるから混み合う。結果、客は行列となり作業効率が悪い。 ##### tomoharu Stayed 1 night in Oct 2025 ### 8/10 Good #### Chi Kwong Terrence 1 Sept 2025 Liked: Cleanliness, amenities, property conditions & facilities 這間親子飯店大部分都很好，房間很大，有適合大童和小童的遊玩設施。但這間飯店並沒有洗衣機烘衣機，由於我們前一天去玩水，無法處理濕衣服，很困擾，我們只好帶著全家的濕衣服去搭飛機，這很佔行李重量。 另外check in 時需要排隊，我們是星期六入住，排了40分鐘，才完成check in 手續。 ![](https://a.travel-assets.com/ugc/hotel-reviews/6052dc95-e275-4b35-b856-a83148e931b1-1756761697118.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/a78c3698-7abf-48c2-bf99-fd579e27faba-1756761697424.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/ec7cf4bd-5e19-4619-99b3-0449cd966cfa-1756761697257.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/b1a573ba-f3f9-45c8-bf08-7e96f58b8a12-1756761696886.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Chi Kwong Terrence Stayed 1 night in Aug 2025 ### 10/10 Excellent #### ???? 17 Aug 2025 Liked: Cleanliness, staff & service 施設内がとても暑かった。 ##### ???? Stayed 1 night in Aug 2025 ### 4/10 Poor #### HIROMI 17 Aug 2025 Disliked: Cleanliness, staff & service, amenities 夫と娘一家と全6人で宿泊しました。 プールで遊び、地下の遊び場でもたくさん遊び、 夕食も朝食もビュッフェを堪能しました。 レストランが広く、数箇所に分かれていろいろな料理が並んでいましたが、全部は見て回るのが大変でしたし、到底自分で食べることは不可能です。そして何より人が多すぎました。 部屋は、2家族2部屋が3階と5階に分かれていて、食事やお風呂、プールなどに行くタイミングを合わせるのが大変でした。 ベッドはちょうどよい硬さで寝心地は良かったです。ただ、部屋の中の棚や格子、窓の桟とかに埃が積もって汚れていたのが、とても嫌で不快でした。 ##### HIROMI Stayed 1 night in Aug 2025 ### 4/10 Poor #### TSUTOMU 17 Aug 2025 Disliked: Cleanliness, staff & service, property conditions & facilities スタッフの数が明らかに少ない。数年前のホスピタリティが下がった。ターゲットが未就学向けに特化してきている。 ##### TSUTOMU Stayed 1 night in Aug 2025 ### 4/10 Poor #### たく 22 Jul 2025 Disliked: Amenities, property conditions & facilities とにかく暑かったです。冷房は効いておらず、寝ていても暑くて起きました。 案内は不親切でした。どこに何があるのか全部こっちで調べるしかないのかと。 食事会場はキッズスペースから埋まります。子どもが食事を取りに行くのが大変でした。連泊したのに、そのあたりは融通がきかないのだなと思いました。 ##### たく Stayed 2 nights in Jul 2025 ### 8/10 Good #### ?? 22 Jul 2025 Liked: Amenities, property conditions & facilities エレベーターホールの窓の外のクモの巣がハロウィンの飾りかと思うレベルでした。 ![](https://a.travel-assets.com/ugc/hotel-reviews/5777a0f4-c377-4d3a-a14b-de810722ec40-1753153481366.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### ?? Stayed 2 nights in Jul 2025 ### 8/10 Good #### キミコ 17 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 子供連れ向きホテルになります。チェックイン、チェックアウトに物凄く並ばされ時間のロスが気になった。子供達は遊ぶ施設やプールで思う存分楽しめたので、お子様連れにはオススメです。 ##### キミコ Stayed 1 night in Apr 2025 ### 8/10 Good #### RYOKO 3 May 2025 Liked: Cleanliness, property conditions & facilities, room comfort チェックイン時間がジャスト3時でカウンターの前が行列だった ##### RYOKO Stayed 1 night in Apr 2025 ### 10/10 Excellent #### みまゆ 31 Mar 2025 特別室のお風呂が最高でした ##### みまゆ Stayed 1 night in Mar 2025 ### 8/10 Good #### naoki 10 Feb 2025 あえて書くなら、大箱の施設なのか融通が聞かない。 レストランが閉まってしまうと、売店もしまってしまうので、食べ物が手配できない。 朝食も、早い時間は対応できない。 ランチボックスみたいなものがあったら、いいのにな… ##### naoki Stayed 2 nights in Feb 2025 ### 10/10 Excellent #### Lek Kan 1 Feb 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort 房間超級大 有客廳 ##### Lek Kan Stayed 1 night in Jan 2025 ### 8/10 Good #### XIAOYU 6 Jan 2025 Liked: Cleanliness, amenities, property conditions & facilities 子供の遊び場は最高 ##### XIAOYU Stayed 2 nights in Jan 2025 ## Expedia's Latest Trends ### Hotels > [Atlantica Aeneas Resort](https://www.expedia.co.uk/Larnaca-Hotels-Atlantica-Aeneas-Resort.h66852841.Hotel-Information) > > [NH Collection Mexico City Airport T2](https://www.expedia.co.uk/Mexico-City-Hotels-NH-Collection-Mexico-City-Airport-T2.h2885057.Hotel-Information) > > [Villas Rhodes](https://www.expedia.co.uk/Rhodes-Villas.d11286-aaVillas.Travel-Guide-Accommodation) > > [Delta Hotels by Marriott Istanbul West](https://www.expedia.co.uk/Istanbul-Hotels-Courtyard-By-Marriott-Istanbul-West.h2497560.Hotel-Information) > > [Rooftop Pool KLCC View at Face Suite KL](https://www.expedia.co.uk/Kuala-Lumpur-Hotels-Rooftop-Pool-Klcc-View-At-Face-Suite-KL.h34006451.Hotel-Information) > > [98 Acres Resort & Spa](https://www.expedia.co.uk/Ella-Hotels-98-Acres-Resort-Spa.h15504051.Hotel-Information) > > [Hotels with Parking in Carlisle](https://www.expedia.co.uk/Carlisle-Hotels-Hotel-With-Parking.0-0-d6561-thotelwithparking.Travel-Guide-Filter-Hotels) > > [Holiday Inn Express Southampton - West by IHG](https://www.expedia.co.uk/Southampton-Hotels-Holiday-Inn-Express-Southampton-West.h789201.Hotel-Information) > > [Hotels with Pool in Lisbon District](https://www.expedia.co.uk/Lisbon-District-Hotels-Hotels-With-Pool.0-0-d178278-tHotelswithPool.Travel-Guide-Filter-Hotels) > > [Hotels with Parking in Gatwick](https://www.expedia.co.uk/Gatwick-Hotels-Hotel-With-Parking.0-0-d182523-thotelwithparking.Travel-Guide-Filter-Hotels) > > [Garden View Hong Kong](https://www.expedia.co.uk/Hong-Kong-Hotels-Garden-View-Hong-Kong.h1999095.Hotel-Information) > > [Sofitel New York](https://www.expedia.co.uk/New-York-Hotels-Sofitel-New-York.h306019.Hotel-Information) > > [Hotels near Elafonissi Beach](https://www.expedia.co.uk/Elafonissi-Beach-Hotels.0-l6258880-0.Travel-Guide-Filter-Hotels) > > [Hotels in Brentwood](https://www.expedia.co.uk/Brentwood-Hotels.d4583.Travel-Guide-Hotels) > > [Hotels with a Bar in London](https://www.expedia.co.uk/London-Hotels-Hotel-With-A-Bar.0-0-d178279-thotelwithabar.Travel-Guide-Filter-Hotels) ### Flights > [Flights from Queenstown (ZQN) to Auckland (AKL)](https://www.expedia.co.uk/lp/flights/zqn/akl/queenstown-to-auckland) > > [Jet2 Derby (EMA) to Elche (ALC) flights](https://www.expedia.co.uk/lp/flight-routes/jet2-from-east-midlands-to-alicante-intl/ls/ema/alc) > > [Flights from Bristol (BRS) to Kefalonia (EFL)](https://www.expedia.co.uk/lp/flights/brs/efl/bristol-to-argostolion) > > [Flights from Liverpool (LPL) to Timi (PFO)](https://www.expedia.co.uk/lp/flights/lpl/pfo/liverpool-to-paphos) > > [Flights from Manchester (MAN) to Ajnala (ATQ)](https://www.expedia.co.uk/lp/flights/man/atq/manchester-to-sri-guru-ram-das-ji-intl-airport) > > [Flights from Liverpool (LPL) to Cologne (CGN)](https://www.expedia.co.uk/lp/flights/lpl/cgn/liverpool-to-cologne) ### Activities > [Things to do in Santa Monica](https://www.expedia.co.uk/Things-To-Do-In-Santa-Monica.d3220.Travel-Guide-Activities) > > [Things to do in Amesbury](https://www.expedia.co.uk/Things-To-Do-In-Amesbury.d6340735.Travel-Guide-Activities) > > [Things to do in Mijas Costa](https://www.expedia.co.uk/Things-To-Do-In-Mijas-Costa.d6279083.Travel-Guide-Activities) ### Holiday Rentals > [Hull Holiday Rentals](https://www.expedia.co.uk/Hull-Holiday-Rentals.d10154.Travel-Guide-HolidayRentals) ### General > [Visit Llanddona](https://www.expedia.co.uk/Llanddona.dx3000010733) > > [Visit Regensburg](https://www.expedia.co.uk/Regensburg.dx5249)