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"Comfort "

"The older gent at the reception is the BEST!"

"Very clean modern beautiful hotel"

"Lovely location"

"Great staff"

"Great base for our night out at Wembley stadium. Staff were super friendly and some great little touches like the warm cookies for us all and the bottled water. Would definitely use this hotel again."

"Great location. Staff on arrival were very friendly and helpful. First impression of reception was modern and clean. The room was clean, spacious and the bed was so comfortable."

"Considering that this is a well known chain of hotels, i would consider this one to be average. The reception staff need to listen to the customer and repeat back what they understand. As my account was a mix up with another room that i was also paying for so NO CHARGES should have gone on that room, and i asked to be able to charge to my room, which again was NOT initially set up. The bedroom windows didnt open the "air con" just moved the air around well a desk fan could have done that. The breakfast food was warm at best, the toast and coffee was the hottest items available. The evening meals however where GREAT really nice and well worth the money. Just all in all sadly average."

"Nice food but the staff seemed rather unprepared. They put all my food on another room and when I pointed out it was missing they didn’t even say thank you. They had already told me there was nothing to pay and good bye.. "