Check COVID-19 restrictions.

Find out moreOpens in a new window

Novotel Stevenage

Photo gallery for Novotel Stevenage

Featured image
Minibar, in-room safe, desk, iron/ironing board
Minibar, in-room safe, desk, iron/ironing board
Minibar, in-room safe, desk, iron/ironing board
Minibar, in-room safe, desk, iron/ironing board

Overview of Novotel Stevenage

UNESCO Sustainable Property

Novotel Stevenage

4 out of 5

4.0/5 Very good

Guests rated this property 4.1/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Pet-friendly
  • Air conditioning
  • Restaurant
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
Knebworth Park, Stevenage, England

Explore the area

  • Popular LocationKnebworth Country Park1 min walk
  • Popular LocationLamex Stadium15 min walk
  • Popular LocationKnebworth House5 min drive
  • AirportLondon (LTN-Luton)20 min drive

Choose dates to view prices

About this area

Stevenage

Located in Stevenage, Novotel Stevenage is near the airport and near a train station. Knebworth Country Park and Stanborough Park reflect the area's natural beauty and area attractions include Paradise Wildlife Park and Benington Lordship Gardens. Stotfold Watermill & Nature Reserve and Wrest Park & Gardens are also worth visiting.

What's nearby

  • Knebworth Country Park - 1 min walk
  • Lamex Stadium - 15 min walk
  • Knebworth House - 5 min drive
  • Welwyn Roman Baths - 5 min drive
  • Benington Lordship Gardens - 11 min drive

Getting around

  • Stevenage (XVJ-Stevenage Train Station) - 3 min drive
  • London (LTN-Luton) - 20 min drive

Restaurants

  • Elements — 1 min walk
  • Hotel Bar — 1 min walk
  • Our Mutual Friend - 3 min drive
  • Chequers - 4 min drive
  • Mr Toppings - 4 min drive

About this property

Novotel Stevenage

4-star eco-friendly hotel near Knebworth House
Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, 24-hour room service and conference space are on-site. All 102 rooms offer free WiFi, 24-hour room service and TVs with digital channels. Other amenities available to guests include wired Internet, minibars and coffee makers.
Novotel Stevenage offers 102 forms of accommodation with minibars and a safe. Digital televisions are provided. Bathrooms include a combined bath/shower unit and hairdryers.

This Stevenage hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Awards and affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available for breakfast and dinner
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi, Wired Internet (GBP 13.00 per 24-hour period)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • To-go breakfast available for a fee daily 8 AM–10 AM: GBP 5 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Playground

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Dutch
  • English
  • French
  • Hungarian
  • Italian
  • Polish
  • Romanian
  • Russian
  • Spanish

Business services

  • Conference space (4865 square feet)
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • In-room accessibility (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

More

  • Renovated entire property – July 2016
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Double sofa bed
  • Free cots/infant beds

Bathroom

  • Hairdryer
  • Shower/bathtub combination

Entertainment

  • Digital channels
  • TV

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 2:00 PM
Express check-in

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 20, per accommodation, per night, plus a deposit of GBP 20.00 per night

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for to-go breakfast: GBP 5 per person (approximately)
  • Fee for in-room wired Internet: GBP 13.00 per 24-hour period (rates may vary)
  • Pet deposit: GBP 20.00 per night
  • Pet fee: GBP 20 per accommodation, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Diners Club and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Novotel Hotel Stevenage
Novotel Stevenage
Stevenage Novotel
Novotel Stevenage Hotel Stevenage
Novotel Stevenage Hotel
Novotel Stevenage Hotel
Novotel Stevenage Stevenage
Novotel Stevenage Hotel Stevenage

Frequently asked questions

Overall score and ratings

4.0

Very good

Rating 5 - Excellent. 248 out of 693 reviews
5 - Excellent 36%
Rating 4 - Good. 263 out of 693 reviews
4 - Good 38%
Rating 3 - Okay. 104 out of 693 reviews
3 - Okay 15%
Rating 2 - Poor. 56 out of 693 reviews
2 - Poor 8%
Rating 1 - Terrible. 22 out of 693 reviews
1 - Terrible 3%

4.1/5

Cleanliness

4.1/5

Staff & service

3.7/5

Amenities

3.9/5

Property conditions & facilities

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to reach , clean and well run
Stayed 1 night in Sep 2021

1/5 Terrible

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The beds are stained yellow, the toilet wall has pooh on it & greasy hand prints. The floor was all stained & in terrible condition. Very dated & very unclean m. Staff were helpful & moved me rooms but the second room was of the same cleanliness so bad that I slept on top of the quilt & kept my socks on.
Stayed 1 night in Aug 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff are very nice, polite and helpful. Breakfast are good and tastier. Pleasant ambiance from the reception. We 'll definitely use this hotel again.
Stayed 1 night in Aug 2021

2/5 Poor

Travelled with group
Disliked: Cleanliness, staff & service
Aftsr 2pm check in time, had to wait 45 minutes for a room. After given it was nit cleaned or serviced. Tissues and used towels on floor, bed not made, used pint and wine glasses on table. Absolutely disgusting. No information from staff, kept waiting without update. Breakfast missing items and what was available was luke warm/cold. Will never visit again
Stayed 1 night in Jul 2021

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and covid safe reception
Stayed 1 night in Jul 2021