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"Great staff"

"Great base for our night out at Wembley stadium. Staff were super friendly and some great little touches like the warm cookies for us all and the bottled water. Would definitely use this hotel again."

"Great location. Staff on arrival were very friendly and helpful. First impression of reception was modern and clean. The room was clean, spacious and the bed was so comfortable."

"Considering that this is a well known chain of hotels, i would consider this one to be average. The reception staff need to listen to the customer and repeat back what they understand. As my account was a mix up with another room that i was also paying for so NO CHARGES should have gone on that room, and i asked to be able to charge to my room, which again was NOT initially set up. The bedroom windows didnt open the "air con" just moved the air around well a desk fan could have done that. The breakfast food was warm at best, the toast and coffee was the hottest items available. The evening meals however where GREAT really nice and well worth the money. Just all in all sadly average."

"Super comfortable room, great breakfast, good dinner options (shame no room service) and lots of parking "

"Nice food but the staff seemed rather unprepared. They put all my food on another room and when I pointed out it was missing they didn’t even say thank you. They had already told me there was nothing to pay and good bye.. "

"Lovely property, nicely decorated a short 4 minute walk from the station. Lots of shops and cafes around. Staff friendly and lovely air conditioned rooms. My only gripe is the local cafes felt a little male heavy. I stayed with my husband and we both felt a little uncomfortable walking by but maybe that’s just us."

"This hotel is in a good location with shops, cafes and restaurants nearby. It is a great value for money. The rooms are spacious and it was great to have iron, fan and hairdryer in the room. If there was aircon I would give it 5 stars in all areas. However it won't refrain me from returning. I will come back again. "

"Stunning anniversary break. Amazing decor, friendly staff and sweet touch for our anniversary. Thank you. We will be back. "