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"The property was nice and the staff was great. The night before we left we decided to eat at the restaurant. We do a lot of travel and eaten at many hotels. However, this experience was different. The food was on another level. The food was absolutely fantastic. Additionally, our server, Francis (from India) was amazing. One of the best servers we ever had. He should be promoted!!! Overall, great place to stay. "

"Great location for the airport. Staff very friendly and helpful, but sometimes not enough staff at reception. The business centre, however, is still terrible. Only one computer was working and the issue of being able to access airline websites or emails is ongoing and nothing seems to have been done about it over the last few years. Not what one would expect of a Sofitel standard. "

"Suits with balcony with great view"

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"The Waterloo station looks super close to hotel but it’s at least 5-10 mins walk FYI, due to the entrance being at a weird location. Otherwise location was great. Staff extremely responsive. We had a "

"Love the Hotel"

"Loved the location.Also the decor with music memorabilia. Need upgrade on mattresses. Wonderful breakfast !"

"We had to book at the last moment and the staff helped at every stage printing tickets asking if we needed anything. Very helpful staff"