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"Second time staying at this hotel and it didn’t disappoint…not always possible but at 11.30 our room was ready and allocated when we checked in … lovely staff in all areas, breakfast was excellent, room was spotless .. the decor around the hotel is stylish and has bham city centre on the doorstep "

"Always a great stay. Pass through often. Always my hotel of choice."

"Lilly at reception was excellent, the room was spacious and the bed very comfortable."

"My go to hotel when in Birmingham for work. Located in the Mailbox so can park underneath for easy access. Nice bar and restaurant and a small gym. Breakfast is also a cut above it’s competitors."

"Great hotel close to work and plenty of bars "

"Lovely place, staff brilliant and restaurant was lovely "

"I stayed at the Leonardo hotel on the 5th April and after getting a friendly service by the staff and Emma at reception I came back to stay for a full weekend with my family. We booked 2 twin superior rooms and managed to get both rooms side by side. Once again I was met by Emma at reception and she recognised both myself and my daughter who had stayed there just days before. Emma is a real asset to the hotel for the way she will look after you from the moment you check in. All the staff were friendly. It was my daughter’s birthday the day after we were leaving and once I had told Sofia at checkout, she arranged for a goodie bag with sweets and a small Leonardo hotel teddy to go away with. Thank you for your hospitality."

"The room spacious and spotless.The staff helpful."

"Nice clean and spacious rooms , close to theatre and entertainment areas. Breakfast included which was excellent too. "