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"I was not sure about this hotel because of the reviews but I have to say that it was really nice. The room was on the f50th floor overlooking time square, very comfortable bed and clean. Of course there is a lot of traffic but the room was very comfortable. The staff was very friendly."

"Everyone was so great helpful and friendly "

"Accesible to Universal Studuios. We have the connecting rooms. Staffs are friendly. "

"Great beds, shower, Quite A/C, and view"

"Excelente ubicacion, centrico de todo "

"What a great location and for its value... brilliant! 5 nights, comfy bed, grocery spot next door for breakfast etc. Staff great and a lift for the heavy bags. "

"All good except air conditioner was either too cold or too warm."

"The room was very clean. We had a king bed. The rooms are quite small and designed to accommodate one or two adults sharing a bed. We made it work with two adults and an infant without major issues, but no doubt it was tight. No room for pack and play or crib, if you have small kids. All manageable, and this is the type of hotel where you aren’t going to spend a lot of time in the room. Staff were absolutely awesome. Extremely courteous and patient. One person even walked with my mother in law to a nearby drug store. The continental/buffet breakfast was acceptable but nothing special. Plenty of other options for food in the area but the hotel breakfast was a good option to quickly eat before heading out. Location was near enough to Times Square, which comes with the standard pros and cons in terms of access to transportation, noise, safety, etc. The area generally felt safe and no one bothered us. All-in-all for the price this is a great option for a clean place to stay with no frills, and very helpful staff. Would stay there again. "

"Everything about this property was fantastic. The staff was super friendly and helpful, the location was excellent, the room was very nice and large by New York City standards and the bed was super comfy!"