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"There is no way that house can host 7 people , you couldn’t swing a cat in the living room and there’s only one toilet for 7 people and you have to go through a bedroom and disturb people to get to bathroom .. really disappointed . The seven of us couldn’t sit in “living room” together."

"Unfortunately, the property did not meet reasonable cleanliness or maintenance standards. On arrival, the oven and hob were visibly dirty with grease and residue, and the kitchen overall did not appear to have been properly cleaned. There was no bin provided anywhere in the property, only loose bin bags left for guests to manage waste themselves. The bathroom showed visible mould around the shower area. This is a hygiene issue that should not be present in a paid short-term let. The sofa in...