Search Hotels by Best Western in Hayes from £38

Excellent property

Top class hotel with great views and bar/restaurant. Lovely breakfast. Lots of good seating areas. Buses right outside....dont pay for the expensive Hoppa!

excellent hotel, very clean. great breakfast and friendly staff.

Brilliant. Internal decor of public areas is quite sumptuous. The bar and restaurant were great and surprisingly reasonable for the style of hotel. Staff very friendly and efficient. Spa & pool look great. Secure parking at a reasonable £16 per day. We were given an amazing room upgrade, which was a lovely surprise.

Great and consistent,lovely kind and friendly team

Hotel is amazing, has big comfy bed, alot of compartments for your stuff, very nice shower, the only bad thing is that it wasn't clean under the bed

Very basic, says parking available, but it was expensive , £15 for overnight, description implied it was walkable to airport, reception said too dangerous. Late check in after midnight was good. Lift doors didnt open the whole way, was very creaky. Room & corridors very musty and tired. Comfortable bed, no charging ports. Quiet

Good value for money for one night stay to catch a next day early flight from Heathrow. Free Bus Service out/in Heathrow Central Bus Station. Just be aware to catch it back to Heathrow within the free zone otherwise you will be prompted to pay the fare by the driver.

The staff are so welcoming and the property is amazing. The garden is lovely and the room was very clean. Breakfast was excellent. Special shoutout for Moamen who was very helpful and welcoming to us. Thank you

This hotel is superb , the staff were excellent form arrival to departure and there was nothing they wouldn’t do.

Although I have stayed at 5 star hotels on several occasions, I was amazed by the standard of service of this hotel. All the hotel staff were extremely polite and gave the true meaning to the word "valued" customer. From the first time I entered the hotel it was a different experience all together. Despite the good service at other 5 star hotels, I could always find a small detail missing. I am not picky, but when it comes to top service I know what to expect, and notice when something, as small...

Friendly & warm welcome - first class service - very clean throughout, comfortable beds and quiet for such a central Mayfair position.

Valet and doorman greeted us with a smile and remembered our name each time we left and returned! Wait staff in the dining rooms were so friendly and very attentive. Beautifully decorated for Christmas!

Beautiful hotel ...1 of the best breakfasts

A beautiful building, very tastefully decorated and furnished, staff could not do enough for us. Would definitely recommend.

Can't get a better location, near to Piccadilly Circus, Trafalgar Sq, Buckingham Palace...the hotel itself is immaculate, the double room was of a reasonable size, the bed so comfortable and bathroom well appointed. Shower was excellent, complimentary drinks on arrival and cookies and cranberry juice / water in the room. Downsides..not many, view was terrible and there was a slightly unusual smell in the room which you only really noticed first entering.