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Top Hayes Hotel Reviews
Bob W London Hyde Park
10/10 Excellent
"Great location close to Hyde Park and Paddington Station, easy keyless check in, small room was fine for a short stay. Appreciated the luggage storage and staff were friendly and helpful."
Hotel Riu Plaza London The Westminster
10/10 Excellent
"Great staff...Vjay and Amelia stood out!"
Park Plaza London Westminster Bridge
10/10 Excellent
"Although a bit expensive the staff was amazing and a very good location especially for a 2 day stay"
Zedwell Piccadilly Circus
10/10 Excellent
"Great value for money. Perfect Location."
Strand Palace Hotel
10/10 Excellent
"We stayed at the Strand last year when we visited London and did so again this year. I love the location, the waljabity of theaters, the nearness to Covent Garden, and plan on my next trip to return to the Strand. ."
Royal Garden Hotel
8/10 Good
"Good hotel, but check your bill carefully! The hotel itself was very good and in an excellent central location. My wife and I stayed with a group of friends after attending an event nearby, and we were perfectly happy with our stay — until breakfast the following morning. This is where things became disappointing. Our bill stated a 12.5% service charge, yet we were also charged an additional £3.50 per guest — £21 in total — even though our guests had already paid for their breakfasts separately. I find this extremely misleading. If a charge is described as 12.5%, then that is what a customer reasonably expects to be charged. Adding further charges without making them absolutely clear is, in my view, deceptive and leaves a very poor impression. It’s a shame because we genuinely liked the hotel. My advice: enjoy your stay, but check your bill very carefully before paying."
Vertus Edit Canary Wharf
10/10 Excellent
"Hotel staff were super friendly and helpful. The room was perfect and great location."
St. James' Court, A Taj Hotel, London
8/10 Good
"The customer service was excellent. My room did have a TV that wasn’t working properly and the shower faucet was Challenging to switch from shower to tub water."
Moxy London Piccadilly Circus
8/10 Good
"This hotel is in a central location. Rooms in excellent condition as they were refurbished in 2025. I had breakfast for the five days of my stay. As I have certain dietary needs, they couldn’t accommodate them all . An example is a fruit salad. I can’t do citrus fruits and I asked if they could give me some melon/grapes/Apple . The member of staff replied it comes already made up. Thought this was quite poor. So no fruit for me."
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