Title: The Airlink Hotel London Heathrow Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # The Airlink Hotel London Heathrow Hotel in Hayes with 24-hour front desk and coffee shop/cafe ![Desk, soundproofing, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/8000000/7160000/7155200/7155105/ce24daa0.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Breakfast, lunch, dinner served; Indian cuisine ](https://images.trvl-media.com/lodging/8000000/7160000/7155200/7155105/0434ea1a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Meeting facility](https://images.trvl-media.com/lodging/8000000/7160000/7155200/7155105/c6f4a9a5.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property](https://images.trvl-media.com/lodging/8000000/7160000/7155200/7155105/5d4d2f6a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Breakfast, lunch, dinner served; Indian cuisine ](https://images.trvl-media.com/lodging/8000000/7160000/7155200/7155105/1cdfc06d.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies The Airlink Hotel London Heathrow in Townfield combines practicality with comfort. Guests find everything they need with an on-site grocery store, coffee shop and bar. The restaurant serves Indian cuisine, while free in-room WiFi helps visitors organize their London adventures. 7.8 Good ## Popular amenities - Air conditioning - Room service - Bar - Breakfast available - 24/7 front desk - Parking available ## Room options ### Check availability for these dates Tonight [Nov 9 - Nov 10](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-09&endDate=2025-11-10&selected=7155105&PinnedHotelID=7155105&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-09&endDate=2025-11-10&selected=7155105&PinnedHotelID=7155105&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov 10 - Nov 11](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-10&endDate=2025-11-11&selected=7155105&PinnedHotelID=7155105&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-10&endDate=2025-11-11&selected=7155105&PinnedHotelID=7155105&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov 14 - Nov 16](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=7155105&PinnedHotelID=7155105&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=7155105&PinnedHotelID=7155105&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov 21 - Nov 23](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=7155105&PinnedHotelID=7155105&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=7155105&PinnedHotelID=7155105&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 4 of 4 rooms ![Desk, soundproofing, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/8000000/7160000/7155200/7155105/edd227db.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double or Twin Room ### Highlights Soundproofed Air conditioning Plasma TV Renovated in 2016 Private bathroom Hairdryer Coffee/tea maker Satellite channels Soundproofed rooms Air-conditioning Hair dryer Private bathroom Coffee/tea maker Plasma TV - 230 sq ft - Sleeps 2 - 1 King Bed OR 2 Single Beds ![Executive Family Suite | Desk, soundproofing, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/8000000/7160000/7155200/7155105/fc2f9fab.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Family Suite ### Highlights Soundproofed Air conditioning Plasma TV Renovated in 2016 Private bathroom Hairdryer Coffee/tea maker Satellite channels Soundproofed rooms Air-conditioning Hair dryer Private bathroom Coffee/tea maker Plasma TV - 300 sq ft - Sleeps 4 - 1 King Bed and 2 Single Beds ![Desk, soundproofing, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/8000000/7160000/7155200/7155105/a32dc861.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double ### Highlights Soundproofed Air conditioning Plasma TV Renovated in 2016 Private bathroom Hairdryer Coffee/tea maker Satellite channels Soundproofed rooms Air-conditioning Hair dryer Private bathroom Coffee/tea maker Plasma TV - 250 sq ft - Sleeps 2 - 1 King Bed ![Family Suite | Desk, soundproofing, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/8000000/7160000/7155200/7155105/3a8bb5bf.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Suite ### Highlights Soundproofed Air conditioning Plasma TV Renovated in 2016 Private bathroom Hairdryer Coffee/tea maker Satellite channels Soundproofed rooms Air-conditioning Hair dryer Private bathroom Coffee/tea maker Plasma TV - 280 sq ft - Sleeps 3 - 1 King Bed and 1 Single Bed ## You may also like Ad ![Penthouse (London Eye View) | Premium bedding, minibar, in-room safe, desk](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/480000/470900/470865/b174b3d3_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### St Martins Lane London, a Morgans Originals hotel London City Centre - Pet-friendly - Free WiFi - Restaurant - Air conditioning 9.4 Exceptional 1,006 reviews £340 includes taxes & fees 7 Dec - 8 Dec [](https://www.expedia.co.uk/London-Hotels-St-Martins-Lane-London.h470865.Hotel-Information?chkin=2025-12-7&chkout=2025-12-8&rm1=a2®ionId=178279&destination=London (and vicinity)&destType=MARKET&latLong=51.507538,-0.127804&searchId=62932daa-53d1-411a-9b9b-6fc50f905f6f&top_cur=GBP) Ad ![Front of property](https://images.trvl-media.com/lodging/79000000/78560000/78550400/78550383/e0480d6b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hotel Riu Plaza London Victoria London City Centre - Breakfast included - Free WiFi - Restaurant - Air conditioning 8.8 Excellent 2,985 reviews £151 includes taxes & fees 16 Nov - 17 Nov [](https://www.expedia.co.uk/London-Hotels-Hotel-Riu-Plaza-London-Victoria.h78550383.Hotel-Information?chkin=2025-11-16&chkout=2025-11-17&rm1=a2®ionId=178279&destination=London (and vicinity)&destType=MARKET&latLong=51.507538,-0.127804&searchId=62932daa-53d1-411a-9b9b-6fc50f905f6f&top_cur=GBP) Ad ![Serves lunch and dinner](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/30000/20300/20238/9ea739d5_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Sheraton Heathrow Hotel Heathrow Villages - Pet-friendly - Free WiFi - Restaurant - Air conditioning 8.6 Excellent 1,003 reviews £93 includes taxes & fees 14 Nov - 15 Nov [](https://www.expedia.co.uk/London-Hotels-Sheraton-Heathrow-Hotel.h20238.Hotel-Information?chkin=2025-11-14&chkout=2025-11-15&rm1=a2®ionId=178279&destination=London (and vicinity)&destType=MARKET&latLong=51.507538,-0.127804&searchId=62932daa-53d1-411a-9b9b-6fc50f905f6f&top_cur=GBP) Ad ![Reception hall](https://images.trvl-media.com/lodging/91000000/90840000/90834600/90834587/688fbf63.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Raffles London at The OWO London City Centre - Pool - Spa - Pet-friendly - Free WiFi 10.0 Exceptional 75 reviews £874 includes taxes & fees 23 Nov - 24 Nov [](https://www.expedia.co.uk/London-Hotels-Raffles-London-At-The-Owo.h90834587.Hotel-Information?chkin=2025-11-23&chkout=2025-11-24&rm1=a2®ionId=178279&destination=London (and vicinity)&destType=MARKET&latLong=51.507538,-0.127804&searchId=62932daa-53d1-411a-9b9b-6fc50f905f6f&top_cur=GBP) Ad ![3 bars/lounges](https://images.trvl-media.com/lodging/1000000/20000/11000/10939/3abca833.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Clermont London, Victoria London City Centre - Free WiFi - Restaurant - Air conditioning - Gym 9.2 Wonderful 2,742 reviews £243 includes taxes & fees 16 Nov - 17 Nov [](https://www.expedia.co.uk/London-Hotels-The-Clermont-London.h10939.Hotel-Information?chkin=2025-11-16&chkout=2025-11-17&rm1=a2®ionId=178279&destination=London (and vicinity)&destType=MARKET&latLong=51.507538,-0.127804&searchId=62932daa-53d1-411a-9b9b-6fc50f905f6f&top_cur=GBP) Ad ![Daily full breakfast (GBP 17.50 per person)](https://a.travel-assets.com/media/meso_cm/PAPI/Images/hotels/1000000/20000/12700/12649/d3c41d71_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Sheraton Skyline Hotel London Heathrow Heathrow Villages - Pet-friendly - Free WiFi - Restaurant - Air conditioning 8.2 Very good 1,054 reviews £82 includes taxes & fees 26 Nov - 27 Nov [](https://www.expedia.co.uk/London-Hotels-Sheraton-Skyline-Hotel-London-Heathrow.h12649.Hotel-Information?chkin=2025-11-26&chkout=2025-11-27&rm1=a2®ionId=178279&destination=London (and vicinity)&destType=MARKET&latLong=51.507538,-0.127804&searchId=62932daa-53d1-411a-9b9b-6fc50f905f6f&top_cur=GBP) Ad ![4 bars/lounges, cocktail bar, cocktail bar](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/30000/21400/21364/5b3d5c62_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Connaught, Maybourne London City Centre - Pool - Spa - Free WiFi - Restaurant 9.6 Exceptional 251 reviews £775 includes taxes & fees 7 Dec - 8 Dec [](https://www.expedia.co.uk/London-Hotels-The-Connaught.h21364.Hotel-Information?chkin=2025-12-7&chkout=2025-12-8&rm1=a2®ionId=178279&destination=London (and vicinity)&destType=MARKET&latLong=51.507538,-0.127804&searchId=62932daa-53d1-411a-9b9b-6fc50f905f6f&top_cur=GBP) Ad ![Reception](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/17000000/16760000/16755800/16755707/640effc8_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Moxy London Excel Docklands - Pet-friendly - Free WiFi - Air conditioning - Breakfast available 8.8 Excellent 1,001 reviews £82 includes taxes & fees 23 Nov - 24 Nov [](https://www.expedia.co.uk/London-Hotels-Moxy-London-Excel.h16755707.Hotel-Information?chkin=2025-11-23&chkout=2025-11-24&rm1=a2®ionId=178279&destination=London (and vicinity)&destType=MARKET&latLong=51.507538,-0.127804&searchId=62932daa-53d1-411a-9b9b-6fc50f905f6f&top_cur=GBP) Ad ![Terrace/patio](https://images.trvl-media.com/lodging/1000000/40000/34400/34340/7dd955f0.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### DoubleTree by Hilton Hotel London - Hyde Park London City Centre - Free WiFi - Restaurant - Air conditioning - Gym 8.2 Very good 1,001 reviews £141 includes taxes & fees 16 Nov - 17 Nov [](https://www.expedia.co.uk/London-Hotels-DoubleTree-By-Hilton-Hotel-London-Hyde-Park.h34340.Hotel-Information?chkin=2025-11-16&chkout=2025-11-17&rm1=a2®ionId=178279&destination=London (and vicinity)&destType=MARKET&latLong=51.507538,-0.127804&searchId=62932daa-53d1-411a-9b9b-6fc50f905f6f&top_cur=GBP) Ad ![Front of property](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/1000000/990900/990855/w3836h2384x0y0-4d967a4f_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### DoubleTree by Hilton Hotel London ExCel Docklands - Pet-friendly - Free WiFi - Restaurant - Air conditioning 8.4 Very good 1,001 reviews £85 includes taxes & fees 30 Nov - 1 Dec [](https://www.expedia.co.uk/London-Hotels-DoubleTree-By-Hilton-Hotel-London-ExCel.h990855.Hotel-Information?chkin=2025-11-30&chkout=2025-12-1&rm1=a2®ionId=178279&destination=London (and vicinity)&destType=MARKET&latLong=51.507538,-0.127804&searchId=62932daa-53d1-411a-9b9b-6fc50f905f6f&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FLondon-Hotels-The-Airlink-Hotel-London-Heathrow.h7155105.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FLondon-Hotels-The-Airlink-Hotel-London-Heathrow.h7155105.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C51.50544%2C-0.41304&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=6a46YJVXfanRJQCuimxz_tT0vLk=) 18-22 Pump Lane, Hayes, England, UB3 3NB #### What's nearby - Stockley Park - 18 min walk - 1.0 mile - Airport Bowl - 9 min drive - 2.9 miles - Brunel University - 14 min drive - 3.4 miles - Twickenham Stadium - 22 min drive - 5.9 miles - Wembley Stadium - 29 min drive - 11.3 miles #### Getting around - Hounslow West Underground Station - 6 min drive - Hayes & Harlington Station - 11 min walk - Heathrow Airport (LHR) - 13 min drive #### Restaurants - ‪The Botwell Inn - ‬7 min walk - ‪Namaste Gurkha - ‬8 min walk - ‪McDonald's - ‬8 min walk - ‪Costa Coffee - ‬7 min walk - ‪Costa Coffee - ‬7 min walk ## About this property ### The Airlink Hotel London Heathrow Remodelled hotel, renovated in 2016 and located in Townfield You can look forward to a corner/local shop, a coffee shop/cafe and a bar at The Airlink Hotel London Heathrow. The on-site Indian cuisine restaurant, Airlink Multi-cuisine, offers breakfast, lunch and dinner. Stay connected with free in-room WiFi. You'll also enjoy perks such as: - Continental breakfast (surcharge), self-parking (surcharge) and express check-out - Smoke-free property, a TV in reception and a lift - A 24-hour front desk and luggage storage Room features All 52 rooms have comforts such as air conditioning, as well as thoughtful touches such as free WiFi and sound-insulated walls. More amenities include: - Bathrooms with baths or showers and free toiletries - Plasma TVs with satellite channels - Coffee/tea makers, daily housekeeping and desks ## Similar properties ![Library](https://images.trvl-media.com/lodging/108000000/107930000/107928900/107928808/dd69e294.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Rosemay Hotel Townfield - Free WiFi - Air conditioning - Breakfast available - Parking available 9.4 Exceptional 166 reviews £74 includes taxes & fees 13 Nov - 14 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-13&endDate=2025-11-14&selected=107928808&PinnedHotelID=107928808&HadPinnedHotel=true®ionId=-1&adults=2) ![Fridge, microwave, oven, stovetop](https://images.trvl-media.com/lodging/95000000/94780000/94778200/94778123/af7c7abf.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### THE ROYAL BOUTIQUE OXFORD LODGE by LONDON HEATHROW SLEEP 6 Townfield - Kitchen - Washer - Dryer - Free WiFi 8.0 Very good 3 reviews £232 includes taxes & fees 10 Nov - 11 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-10&endDate=2025-11-11&selected=94778123&PinnedHotelID=94778123&HadPinnedHotel=true®ionId=-1&adults=2) ![Garden](https://images.trvl-media.com/lodging/12000000/11460000/11457000/11456927/c94ea6fd.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Lancaster Hotel Brunel - Parking included - Free WiFi - Restaurant - Gym 8.2 Very good 590 reviews £81 includes taxes & fees 10 Nov - 11 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-10&endDate=2025-11-11&selected=11456927&PinnedHotelID=11456927&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/1000000/20000/16800/16754/b1c3c0c9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### ibis London Heathrow Airport Heathrow Villages - Pet-friendly - Free WiFi - Restaurant - Breakfast available 8.0 Very good 2,953 reviews £59 includes taxes & fees 27 Nov - 28 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-27&endDate=2025-11-28&selected=16754&PinnedHotelID=16754&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi and wired internet ### Parking and transport - Parking on site (GBP 10 per night) - Limited on-site parking - Wheelchair-accessible parking available ### Food and drink - Continental breakfast available for a fee 7:00 AM to 9:00 AM on weekdays and 7:30 AM to 9:30 AM on weekends; GBP 10 to 10 for adults and GBP 10 to 10 for children - A bar/lounge - A coffee shop/cafe - A restaurant ### Restaurants on site - Airlink Multi-cuisine ### Things to do - TV in common areas ### Family friendly - Grocery/convenience store - Soundproofed rooms ### Conveniences - 24-hour front desk - Grocery/convenience store - Luggage storage ### Guest services - Housekeeping (daily) ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Bathroom emergency pull cord - Grab bar near toilet - Lift - Low-height counter and sink - Wheelchair accessibility - Wheelchair accessible (may have limitations) - Wheelchair-accessible parking - Wheelchair-accessible path of travel ### More - 1 building - 3 floors - Built in 2013 - Renovated entire property - September 2016 - Smoke-free property ## Room amenities ### Bathroom - Bathtub or shower - Free toiletries - Hair dryer - Private bathroom - Towels provided ### Entertainment - Plasma TV with satellite channels ### Food and drink - Coffee/tea maker - Limited room service ### More - Air conditioning - Desk - Iron/ironing board - Soundproofed rooms ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: 5:30 AM Minimum check-in age - 18 ### Check-out Check-out before 11 AM Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property This property doesn't offer after-hours check-in ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge Service animals are welcome, and are exempt from fees ### Children and extra beds Children are welcome 1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room Cots (infant beds) are not available ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Deposit: GBP 50.00 per stay We have included all charges provided to us by the property. ### Optional extras - Fee for continental breakfast: approximately GBP 10 to 10 for adults and GBP 10 to 10 for children - Self-parking fee: GBP 10 per night - A pet fee will be charged - Service animals are exempt from fees - A fee will be charged for use of certain facilities The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Only registered guests are allowed in the guestrooms Alcohol is not served at this property ### Property is also known as Airlink Banqueting Airlink Banqueting Hayes Airlink Hotel & Banqueting Airlink Hotel & Banqueting Hayes The Airlink London Heathrow The Airlink Hotel London Heathrow Hotel The Airlink Hotel London Heathrow Hayes Best Western Airlink Hotel London Heathrow The Airlink Hotel London Heathrow Hotel Hayes ## Frequently asked questions ### Is The Airlink Hotel London Heathrow pet-friendly? > Yes, pets are allowed at this property. A fee applies. Service animals are exempt from fees. ### How much is parking at The Airlink Hotel London Heathrow? > Self-parking is available for GBP 10 per night. Limited spots are available. ### What time is check-in at The Airlink Hotel London Heathrow? > Check-in start time: 3:00 PM; check-in end time: 5:30 AM. After-hours check-in is not available. ### What time is check-out at The Airlink Hotel London Heathrow? > Checkout is at 11 AM. ### Where is The Airlink Hotel London Heathrow located? > Located in Townfield, this hotel is within 9 miles (15 km) of Brunel University, Wembley Stadium and Ealing Broadway Shopping Center. Twickenham Stadium and Syon Park are also within 9 miles (15 km). Hayes & Harlington Station is 11 minutes by foot. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## The Airlink Hotel London Heathrow Reviews 7.8 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 93 8 - Good 137 6 - Okay 56 4 - Poor 20 2 - Terrible 16 ### 8.8/10 Cleanliness ### 8.2/10 Staff & service ### 7.8/10 Amenities ### 8.2/10 Property conditions & facilities ### 10/10 Excellent #### Angela, New Brunswick, Canada 8 Mar 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I love this place. I make a point of staying here every time I travel to UK via London airports - even if my trip is to Wales, I always stay here first night; it’s close to lots and a good chance to rest, and the staff have always been so so friendly and amazing, every time ##### Angela Stayed 1 night in Mar 2020 ### 6/10 Okay #### Richard 3 Feb 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice but don’t use the car park. Nice hotel. But £10 charge to park was a bit strong, especially when there’s a car park next door which is free on a Saturday night, which they failed to tell me. ##### Richard Stayed 1 night in Feb 2020 ### 8/10 Good #### Verified traveller 16 Jan 2020 Liked: Cleanliness, staff & service, property conditions & facilities Room exactly as requested. Family room. Middle of busy centre. ##### Verified traveller Stayed 1 night in Jan 2020 ### 10/10 Excellent #### Jeremy 22 Dec 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Staying here was amazing. I only stayed a day, but it was close to the airport and close to the train that led to downtown London. Definitely will stay here when I come back. ##### Jeremy Stayed 1 night in Dec 2019 ### 4/10 Poor #### Salim 3 Dec 2019 Disliked: Cleanliness, room comfort #### shop before you book to cater for your need Most disappointing place I have been to worst pillows and not enough either I did mention my wife was disabled and partially sighted paid for breakfast but couldn’t get any as it was past breakfast time despite mentioning my wife’s disability not enough toilet roll or shampoo no milk available in the room to make tea, one cloth hanger Someone really needs to inspect the rooms I thought it was reasonably priced but it cost me more than a room at the Hilton which was 75.00 this cost me 76 pounds and I had to pay for parking as well I think I should get a refund for the breakfast I paid for but never got. ##### Salim Stayed 1 night in Nov 2019 ### 10/10 Excellent #### Verified traveller 24 Nov 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The location is in a bit of a strange place and could be easily missed but I got there. ##### Verified traveller Stayed 1 night in Nov 2019 ### 10/10 Excellent #### Phil 12 Nov 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great place for a value overnight stay Much better than a prem inn or travel lodge and much cheaper ##### Phil Stayed 1 night in Oct 2019 ### 2/10 Terrible #### Verified traveller 27 Sept 2019 Liked: Staff & service Disliked: Cleanliness, amenities After traveling to UK from the US, exhausted, and just wanting to sleep for the day before continuing on our vacation we paid the early check in fee to a very dirty room. The TV didn’t work either when we addressed this to the staff they were kind and responsive. We informed them that we would be leaving for a while to explore so if someone could clean the bathroom and fix the tv that would be great. No one ever came for either. I work in hospitality... it wasn’t a great start to our vacation, and I’m very disappointed, great customer service, bad on responding to the needs. ##### Verified traveller Stayed 1 night in Sep 2019 ### 8/10 Good #### Angela, canada 27 Sept 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I like that it’s not right in London nearby st cheap prices, and a cheap and fast train ride into London stations - the staff are very kind and helpful ##### Angela Stayed 2 nights in Sep 2019 ### 8/10 Good #### TIFFINEY, Moody, Alabama 27 Sept 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Older property and small but well kept. No complaints. Allowrd me to check in early morning ##### TIFFINEY Stayed 1 night in Sep 2019 ### 6/10 Okay #### Verified traveller 8 Sept 2019 Liked: Cleanliness ホテルで空港に行くタクシーを手配してもらったが、タクシーメーターのない車でおまけにホテルで確認した金額よりも相当高い値段を要求され、運転手と何度も価格交渉をする羽目になり、楽しい旅行が印象の悪いものとなってしまって、残念であった。 ##### Verified traveller Stayed 1 night in Sep 2019 ### 8/10 Good #### Amy, Saint Louis, MO 26 Aug 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice hotel with a clean and updated rooms. They've also incorporated a lot of eco-friendly features which we really appreciated. My only complaint was the location, so if you're staying here in hopes of having easy access to the airport, beware. There's no underground stop near the hotel nor are there any shuttle services offered. It's about a 15 minute uber ride, so not horrible but not what we were expecting with it being considered an airport hotel. The front desk was always very helpful and polite, but breakfast is only served from 7-9 so if you're catching an early flight, you're out of luck. ##### Amy Stayed 1 night in Aug 2019 ### 8/10 Good #### Verified traveller 19 Jul 2019 Liked: Cleanliness, staff & service I like that the room had space, even though I checked in late, the staff was there to greet me, extra pillows, the staff was pleasant, close to the shopping area to get grocery. It was close the Heathrow airport. There was no hand soap in the room, no iron, iron board, the trash can was broken in the bathroom. I slept well, ##### Verified traveller Stayed 3 nights in Jul 2019 ### 6/10 Okay #### E 15 Jul 2019 Car park is £10 extra Breakfast no included - both of which are not clear when you book or are detailed on confirmation ##### E Stayed 1 night in Jul 2019 ### 8/10 Good #### Hassan 10 Jul 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Very good Everything was alright cleaning was okay except Sunday they didn’t clean ##### Hassan Stayed 4 nights in Jul 2019 ### 8/10 Good #### s a 10 Jul 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great price with staff to match Very friendly welcome and helpful at all times, to be recommended ##### s a Stayed 1 night in Jul 2019 ### 6/10 Okay #### jacqueline 30 Jun 2019 Liked: Cleanliness, staff & service, room comfort Comfortable bed and clean, OK for a night near the airport. drew reception person's attention to the curtains in our room. they needed attention. ##### jacqueline Stayed 1 night in Jun 2019 ### 8/10 Good #### Verified traveller 18 Jun 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It was good enough for staying a couple of nights. Quiet zone. ##### Verified traveller Stayed 1 night in Jun 2019 ### 6/10 Okay #### Verified traveller 30 May 2019 Liked: Cleanliness, staff & service Disliked: Amenities, property conditions & facilities The staff was very friendly and attentive and checked us right in. They ordered us a cab for the next morning which really helped.. However we needed the hair dryer in the morning and the one in the bathroom did not work. Thankfully we were given another one fairly quickly. The location was less than desirable and construction was going on just below our window waking us up early. The shower was nice but the floor was quite slippery so we had to be careful. Also the light above the sink did not work. There was no complimentary breakfast in the morning. We would have had to pay $16 for 2 of us which would be a little steep. It is fairly close to the airport which is why we chose this hotel. ##### Verified traveller Stayed 1 night in May 2019 ### 8/10 Good #### darren 27 May 2019 Liked: Cleanliness, property conditions & facilities, room comfort #### Functional. Average hotel, room was ok. ##### darren Stayed 1 night in May 2019 ### 8/10 Good #### Verified traveller 26 May 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent staff service. We enjoyed a great dinner as well. ##### Verified traveller Stayed 1 night in May 2019 ### 8/10 Good #### Verified traveller 20 May 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Friendly professional staff, welcomed me with a big smile ##### Verified traveller Stayed 1 night in May 2019 ### 4/10 Poor #### S 20 May 2019 Liked: Cleanliness we asked for family room £90. we actually had 1 double, 1 single for 2 children and married couple!..receptions tried to resolve by offering separate room for kids- age 8+10. declined.we asked for a mattress to be brought into the room for one child to sleep on, she did bring a camper bed and tried hard. not her fault... rooms had not been cleaned. room booked 6 months prior. ##### S Stayed 1 night in May 2019 ### 10/10 Excellent #### Verified traveller 8 May 2019 Liked: Cleanliness, staff & service Very nice staff, tbey made our overnight stay an enjoyable one ##### Verified traveller Stayed 1 night in May 2019 ### 8/10 Good #### John 6 May 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice hotel Great stay in a very nice hotel The car park could be a little more user friendly- get rid of the obstacles/ trees etc ##### John Stayed 1 night in May 2019 ## Expedia's Latest Trends ### Hotels > [Hilton London Metropole](https://www.expedia.co.uk/London-Hotels-Hilton-London-Metropole.h26134.Hotel-Information) > > [ARK Canary Wharf](https://www.expedia.co.uk/London-Hotels-The-Collective-Canary-Wharf.h36660267.Hotel-Information) > > [Shangri-La The Shard, London](https://www.expedia.co.uk/London-Hotels-Shangri-La-The-Shard.h8035714.Hotel-Information) > > [Hilton London Olympia](https://www.expedia.co.uk/London-Hotels-Hilton-London-Olympia.h26035.Hotel-Information) > > [The Savoy](https://www.expedia.co.uk/London-Hotels-The-Savoy.h27158.Hotel-Information) > > [Royal National Hotel](https://www.expedia.co.uk/London-Hotels-The-Royal-National-Hotel.h55001.Hotel-Information) > > [DoubleTree by Hilton Hotel London -Tower of London](https://www.expedia.co.uk/London-Hotels-DoubleTree-By-Hilton-Hotel-London-Tower-Of-London.h3977996.Hotel-Information) > > [Millennium Hotel and Conference Centre Gloucester London](https://www.expedia.co.uk/London-Hotels-Millennium-Gloucester-Hotel-London-Kensington.h523228.Hotel-Information) > > [Hilton London Paddington](https://www.expedia.co.uk/London-Hotels-Hilton-London-Paddington.h598182.Hotel-Information) > > [Hilton London Kensington](https://www.expedia.co.uk/London-Hotels-Hilton-London-Kensington.h26612.Hotel-Information) > > [The Cumberland, London](https://www.expedia.co.uk/London-Hotels-The-Cumberland.h21659.Hotel-Information) > > [The Tower Hotel, by Thistle](https://www.expedia.co.uk/London-Hotels-The-Tower-Hotel.h2479.Hotel-Information) > > [St. Pancras London, Autograph Collection ®](https://www.expedia.co.uk/London-Hotels-St-Pancras-Renaissance-Hotel-London.h3907784.Hotel-Information) > > [Travelodge London Covent Garden](https://www.expedia.co.uk/London-Hotels-Travelodge-London-Covent-Garden.h23389.Hotel-Information) > > [Sofitel London Heathrow](https://www.expedia.co.uk/London-Hotels-Sofitel-London-Heathrow.h1740977.Hotel-Information) > > [Corinthia London](https://www.expedia.co.uk/London-Hotels-Corinthia-London.h3849185.Hotel-Information) > > [Strand Palace Hotel](https://www.expedia.co.uk/London-Hotels-The-Strand-Palace-Hotel.h179.Hotel-Information) > > [Leonardo Royal Hotel London City - Tower of London](https://www.expedia.co.uk/London-Hotels-Leonardo-Royal-London-City-Tower-Hill.h530052.Hotel-Information) > > [Copthorne Tara Hotel London Kensington](https://www.expedia.co.uk/London-Hotels-Copthorne-Tara-Hotel-London-Kensington.h26145.Hotel-Information) > > [London Hilton on Park Lane](https://www.expedia.co.uk/London-Hotels-London-Hilton-On-Park-Lane.h26769.Hotel-Information) > > [Park Plaza London Westminster Bridge](https://www.expedia.co.uk/London-Hotels-Park-Plaza-Westminster-Bridge-London.h3113039.Hotel-Information) > > [Renaissance London Heathrow Hotel](https://www.expedia.co.uk/London-Hotels-Renaissance-London-Heathrow-Hotel.h9944.Hotel-Information) > > [Holiday Inn London - Kensington High St. by IHG](https://www.expedia.co.uk/London-Hotels-Holiday-Inn-London-Kensington-High-St.h9789.Hotel-Information) > > [Zedwell Piccadilly Circus](https://www.expedia.co.uk/London-Hotels-Zedwell-Piccadilly-Trocadero.h42297074.Hotel-Information) > > [InterContinental London - The O2 by IHG](https://www.expedia.co.uk/London-Hotels-InterContinental-London-The-O2.h11518997.Hotel-Information) > > [Park Plaza London Riverbank](https://www.expedia.co.uk/London-Hotels-Park-Plaza-London-Riverbank.h1183908.Hotel-Information) > > [Leonardo Royal London St Paul’s](https://www.expedia.co.uk/London-Hotels-Leonardo-Royal-London-St-Pauls.h1457972.Hotel-Information) > > [Hilton Garden Inn London Heathrow Terminal 2 and 3](https://www.expedia.co.uk/London-Hotels-Hilton-Garden-Inn-London-Heathrow-Terminal-2-And-3.h33088275.Hotel-Information) > > [Leonardo Royal London Tower Bridge](https://www.expedia.co.uk/London-Hotels-Leonardo-Royal-London-Tower-Bridge.h4190769.Hotel-Information)