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Best Western London Heathrow Ariel Hotel

Photo gallery for Best Western London Heathrow Ariel Hotel

Featured image
In-room safe, desk, laptop workspace, blackout curtains
In-room safe, desk, laptop workspace, blackout curtains
In-room safe, desk, laptop workspace, blackout curtains
In-room safe, desk, laptop workspace, blackout curtains

Overview of Best Western London Heathrow Ariel Hotel

Best Western London Heathrow Ariel Hotel

3 out of 5

3.8/5 Good

Guests rated this property 4.0/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Business services
  • Parking available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 72-hour vacancy between guest room stays
  • Hand sanitiser provided
118 Bath Road, Hayes, England, UB3 5AJ

Explore the area

  • AirportLondon (LHR-Heathrow)4 min drive
  • Popular LocationStockley Park6 min drive
  • Popular LocationBrunel University9 min drive
  • Popular LocationOsterley Park and House9 min drive

Choose dates to view prices

About this area

Hayes

Located in Hayes, Best Western London Heathrow Ariel Hotel is in an area with good airport proximity. The area's natural beauty can be seen at Richmond Park and Virginia Water, while LEGOLAND® Windsor and Thorpe Park are popular area attractions. Looking to enjoy an event or a game? See what's going on at Twickenham Stadium or Wembley Stadium.

What's nearby

  • Stockley Park - 6 min drive
  • Brunel University - 9 min drive
  • Osterley Park and House - 9 min drive
  • Kempton Racecourse - 12 min drive
  • Twickenham Stadium - 13 min drive

Restaurants

  • The Junction Restaurant — 1 min walk
  • Madhu's - 4 min walk
  • Harlington Tandoori - 7 min walk
  • Annayu - 7 min walk
  • The Pheasant - 11 min walk

Getting around

  • Hayes & Harlington Station - 4 min drive
  • Heathrow Terminal 1-3 Underground Station - 18 min walk
  • Heathrow Airport (LHR) - 4 min drive

About this property

Best Western London Heathrow Ariel Hotel

3-star Hayes hotel in Harlington with conference centre
This smoke-free hotel features a restaurant, a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include a conference centre, 24-hour room service and a business centre. All 184 soundproofed rooms provide free WiFi, free wired Internet and 24-hour room service. For a bit of entertainment, guests will find flat-screen TVs with satellite channels, and other amenities include coffee makers and pillow menus.
Best Western London Heathrow Ariel Hotel offers 184 forms of air-conditioned accommodation with a safe and free newspapers. A pillow menu is available. Flat-screen televisions come with premium satellite channels and pay-per-view films. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of We're Good To Go (UK)
Follows the standard cleaning and disinfection practices of Clean Promise (IHG)
Follows the industry cleaning and disinfection practices of Ecolab (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Gives staff personal protective equipment worn by staff
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking on site (GBP 16 per night)
  • Wheelchair-accessible parking available
  • Return airport shuttle (surcharge) from 4 AM to 11:30 PM
  • Airport shuttle at scheduled times

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:30 AM on weekends: GBP 15.95 per person
  • 1 restaurant
  • 1 bar/lounge
  • 24-hour room service

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Languages spoken

  • Arabic
  • English
  • Hindi
  • Polish
  • Portuguese
  • Romanian

Business services

  • Business centre
  • Conference centre (350 square feet of space)
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Pillow menu

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower/bath combination

Entertainment

  • Flat-screen TV
  • Films for purchase
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! One child 12 years old or younger stays free when using existing bedding
Rollaway/extra beds are available for GBP 15.0 per night.
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: GBP 15.95 per person (approximately)
  • Airport shuttle fee: GBP 5.50 per person (one-way)
  • Self-parking fee: GBP 16 per night
  • Rollaway bed fee: GBP 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Ariel Holiday Inn
Ariel Holiday Inn Heathrow
Heathrow Ariel Holiday Inn
Heathrow Holiday Inn Ariel
Holiday Inn Ariel
Holiday Inn Ariel Heathrow
Holiday Inn Ariel Hotel
Holiday Inn Ariel Hotel Heathrow
Holiday Inn Heathrow Ariel
Hayes Holiday Inn
Holiday Inn London - Heathrow Ariel Hotel Hayes
Holiday Inn London Heathrow Ariel Hotel Hayes
Holiday Inn London Heathrow Ariel Hotel
Holiday Inn London Heathrow Ariel Hayes
Holiday Inn London Heathrow Ariel
Holiday Inn Hayes
Holiday Inn London - Heathrow Ariel Hayes, UK - Greater London
Best London Heathrow Ariel
Holiday Inn London Heathrow Ariel
Best Western London Heathrow Ariel Hotel Hotel
Best Western London Heathrow Ariel Hotel Hayes
Best Western London Heathrow Ariel Hotel Hotel Hayes

Frequently asked questions

Overall score and ratings

3.8

Good

Rating 5 - Excellent. 249 out of 976 reviews
5 - Excellent 26%
Rating 4 - Good. 437 out of 976 reviews
4 - Good 45%
Rating 3 - Okay. 194 out of 976 reviews
3 - Okay 20%
Rating 2 - Poor. 53 out of 976 reviews
2 - Poor 5%
Rating 1 - Terrible. 43 out of 976 reviews
1 - Terrible 4%

4.0/5

Cleanliness

4.2/5

Staff & service

3.6/5

Amenities

3.6/5

Property conditions & facilities

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent!
Stayed 1 night in Dec 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great if you're looking for a hotel next to the airport.
Stayed 1 night in Dec 2021

1/5 Terrible

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
i had booked this stay as one after my engagement party. I had high hopes that the hotel would meet its name by being the best. unfortunately when we came we were given allot of attitude and bluntness. we were ID'd more than one normally would be. in addition to this we had to pay for parking as-well when were initially told it would be free for customers. the bed was said to be a double bed but in-fact was two singles placed next to each-other. this made sleeping extremely uncomfortable. the bathroom shower heads were not releasing water properly and the shower had mould around it. we informed staff and they said the couldn't give us an alternative room and were extremely blunt. this ruined the experience of my engagement celebration and was a horrible experience.
Stayed 2 nights in Nov 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older property but in good condition and clean. Staff very welcoming and helpful. Good bed and good bathroom which is most of what I’m looking for in an airport overnight stay.
Stayed 1 night in Nov 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff here were so attentive and amazing. I actually had a last minute return stay here as my day had been awful and due to last minute changes in regulations I missed a flight. They were so sweet and even upgraded me!
Stayed 1 night in Nov 2021