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"Overall experience was excellent. Staff friendly and breakfast lovely. Room was a bit tired looking but a very comfortable clean room. Look forward to our next stay with you. "

"Great location "

"Beautiful room and. Service, staff can't do enough to help, lovely touches such as coffee bags. Coke and popcorn in room .. all included."

"Easy check-in. Rooms spacious & clean. "

"Great hotel right in the centre of Chester. Only a minute walk from the bars, shops and restaurants. "

"Nice and easy check in. Junior Suite was a lovely room. Spa was very nice although the additional £20 per person per day even though we had 2 treatments booked in. This wasn’t really made clear until we arrived. "

"Great staff and food was delicious. Room was fantastic "

"We love this hotel, the staff are exceptional, always have a smile on their face and nothing is too much trouble. We stayed in the Begonia suite and it's worth the extra cost. They are so large, luxurious and comfortable. The food is excellent and great value for money. We have stayed here numerous times and will definitely be back."

"Restaurant, all very friendly staff, very clean room, excellent breakfast and great evening meal and a great atmosphere throughout the hotel, would definitely stay again. Thank you"