Search Residences in Down Hatherley

"No hot water in our room unable to shower or bath in the morning Room in need of revamp Leisure facilities in need of revamp Food was not hot when served Staff unwilling to help? Unfollow not a great experience "

"Plenty of parking and decent bar area, room was clean but with marks on curtains and few touch ups on the wall poorly done. Mattress was very uncomfortable, springs pushing through and tendency to fold toward middle of bed, otherwise great staff, very friendly"

"Room cleanliness was very poor. Staff were generally approachable and helpful. Spa was ok but cleanliness was poor. Breakfast (included) was very limited."

"Could be outstanding but the kitchen lets them down. The location, hotel and staff are wonderful but the food is where the shine falls off. Decent menu but most of the food was bland, lacking taste or overly greasy (fish). Breakfast was wrong both mornings (even with simple request), kitchen needs to read the orders properly.. At the two dinners, both night people on tables around us were commenting on their food.. (which is such a shame for a lovely hotel..."

"East parking, lovely helpful staff and great location to walk to town."

"Parked across the road, nice hotel perfect for a couples trip. Reception is friendly and check in and check out is easy. One suggestion - additional lamp(s) in the room as very bright with cieling light on, too dark with just the bedside lamps."

"Lovely staff, breakfast and facilities "

"Very nice and comfortable , staff were very pleasant"

"Lovely breakfast and very friendly receptionists"