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"Men’s spa’s clothes change room was little bit stinky but totally good."

"매우 청결하고 위치가 너무 좋습니다."

"Great vacation and fantastic view from the public bath"

"The room is spacious and very clean. The room layout is very good too "

"Nice surrounding and nice room. "

"The staff kindly held our luggage until check-in time, which was a nice convenience on a busy morning. The building is a little dated, but the room and bed was quite comfy. The location, in the heart of the Odori area and close to the subway and streetcar was perfect."

"The receptionist is very friendly and accommodating. They accidentally reserved a smoking room for us instead of a non smoking room and they were very honest that it was their mistake and very apologetic about it. They even offered to give us free breakfast vouchers"

"Spacious room with affordable pricing. Parking was convenient and close to subway. Safe and quiet place"

"It was quite inconvenient that none of the staff spoke English. For such a large hotel, it was surprising and hard to understand why there were no English-speaking staff available. We ended up changing to a larger room, which comfortably accommodated the three of us. We paid an additional 10,000 yen ($80) per night and stayed for a total of five nights. We had access to the Royal Club on the 28th floor, where we enjoyed breakfast as well as the tea time and cocktail hour services. That part of the stay was a very pleasant memory. "