Title: Granbell Hotel Otaru Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=113561769&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Granbell Hotel Otaru Hotel with a rooftop terrace, steps from Otaru Canal ## Photo gallery for Granbell Hotel Otaru ![Bar (on property) - Granbell Hotel Otaru (Otaru)](https://images.trvl-media.com/lodging/114000000/113570000/113561800/113561769/b37868ac.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Bar (on property) - Granbell Hotel Otaru (Otaru)](https://images.trvl-media.com/lodging/114000000/113570000/113561800/113561769/6863ef28.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Breakfast buffet - Granbell Hotel Otaru (Otaru)](https://images.trvl-media.com/lodging/114000000/113570000/113561800/113561769/29576f03.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Sauna - Granbell Hotel Otaru (Otaru)](https://images.trvl-media.com/lodging/114000000/113570000/113561800/113561769/9016a923.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Bar (on property) - Granbell Hotel Otaru (Otaru)](https://images.trvl-media.com/lodging/114000000/113570000/113561800/113561769/cdc61284.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located close to Otaru Canal, Granbell Hotel Otaru provides an indoor public bath (no minerals), a rooftop terrace and laundry facilities. In addition to a bar and a restaurant, guests can connect to free in-room WiFi, with a speed of 50+ Mbps. ## Reviews 8.4 Very good ## Popular amenities - Free Wi-Fi - Restaurant - Air-conditioning - Parking available - Bar - Laundry room £92 29 Jan - 30 Jan 2026 ## Room options ### Check availability for these dates Tonight [Dec 29 - Dec 30](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-29&endDate=2025-12-30&selected=113561769&PinnedHotelID=113561769&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-29&endDate=2025-12-30&selected=113561769&PinnedHotelID=113561769&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec 30 - Dec 31](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-30&endDate=2025-12-31&selected=113561769&PinnedHotelID=113561769&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-30&endDate=2025-12-31&selected=113561769&PinnedHotelID=113561769&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan 2 - Jan 4](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=113561769&PinnedHotelID=113561769&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=113561769&PinnedHotelID=113561769&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 9 - Jan 11](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=113561769&PinnedHotelID=113561769&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=113561769&PinnedHotelID=113561769&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 1 bed 3+ beds Showing 14 of 14 rooms ### View all photos for Twin Room, Non Smoking ![Twin Room, Non Smoking | Free WiFi, bed sheets](https://images.trvl-media.com/lodging/114000000/113570000/113561800/113561769/b8b28078.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Twin Room, Non Smoking 8.0 Very good 2 reviews ### Highlights Air conditioning Heating Hairdryer Private bathroom Smart speaker - Sleeps 2 - 2 Single Beds ### View all photos for Hollywood Twin Room, Non Smoking ![Hollywood Twin Room, Non Smoking | Free WiFi, bed sheets](https://images.trvl-media.com/lodging/114000000/113570000/113561800/113561769/e3dd5f3b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Hollywood Twin Room, Non Smoking 9.0 Wonderful 2 reviews ### Highlights Air conditioning Heating Hairdryer Private bathroom Smart speaker - Sleeps 2 - 2 Single Beds ### View all photos for Double Room, Non Smoking ![Double Room, Non Smoking | Free WiFi, bed sheets](https://images.trvl-media.com/lodging/114000000/113570000/113561800/113561769/107ca9b8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room, Non Smoking ### Highlights Air conditioning Heating Hairdryer Private bathroom Smart speaker - Sleeps 2 - 1 Queen Bed ### View all photos for Superior Double Room, Non Smoking ![Superior Double Room, Non Smoking | Free WiFi, bed sheets](https://images.trvl-media.com/lodging/114000000/113570000/113561800/113561769/45e5aee2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Room, Non Smoking ### Highlights Air conditioning Heating Hairdryer Private bathroom Smart speaker - Sleeps 2 - 1 Queen Bed ### View all photos for Deluxe Twin Room, Non Smoking ![Deluxe Twin Room, Non Smoking | Free WiFi, bed sheets](https://images.trvl-media.com/lodging/114000000/113570000/113561800/113561769/4272719e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Twin Room, Non Smoking ### Highlights Air conditioning Heating Hairdryer Private bathroom Smart speaker - Sleeps 3 - 2 Large Single Beds and 1 Single Sofa Bed ### View all photos for Accessible Room, Non Smoking ![Accessible Room, Non Smoking | Free WiFi, bed sheets](https://images.trvl-media.com/lodging/114000000/113570000/113561800/113561769/e4dd974f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Accessible Room, Non Smoking ### Highlights Air conditioning Heating Hairdryer Private bathroom Shower/bath combination Smart speaker - Sleeps 2 - 1 Single Bed and 1 Single Sofa Bed ### View all photos for Corner Suite, Non Smoking ![Corner Suite, Non Smoking | Free WiFi, bed sheets](https://images.trvl-media.com/lodging/114000000/113570000/113561800/113561769/65c06232.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Corner Suite, Non Smoking ### Highlights Air conditioning Heating Hairdryer Private bathroom Smart speaker - Sleeps 4 - 2 Large Single Beds and 2 Single Sofa Beds ### View all photos for Twin Room - Non-Smoking ![Free WiFi, bed sheets](https://images.trvl-media.com/lodging/114000000/113570000/113561800/113561769/6bbd3f90.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Twin Room - Non-Smoking - Sleeps 2 ### View all photos for Hollywood Twin Room - Non-Smoking ![Free WiFi, bed sheets](https://images.trvl-media.com/lodging/114000000/113570000/113561800/113561769/4a0ee647.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Hollywood Twin Room - Non-Smoking - Sleeps 2 ### View all photos for Double Room - Non-Smoking ![Free WiFi, bed sheets](https://images.trvl-media.com/lodging/114000000/113570000/113561800/113561769/cbb3ef47.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room - Non-Smoking - Sleeps 2 ### View all photos for Superior Double Room - Non-Smoking ![Free WiFi, bed sheets](https://images.trvl-media.com/lodging/114000000/113570000/113561800/113561769/88dd45b2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Room - Non-Smoking - Sleeps 2 ### View all photos for Deluxe Twin Room - Non-Smoking ![Living area | Smart speakers](https://images.trvl-media.com/lodging/114000000/113570000/113561800/113561769/4ecaf201.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Twin Room - Non-Smoking - Sleeps 3 ### View all photos for Accessible Room - Non-Smoking ![Free WiFi, bed sheets](https://images.trvl-media.com/lodging/114000000/113570000/113561800/113561769/818ef1b0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Accessible Room - Non-Smoking - Sleeps 2 ### View all photos for Corner Suite - Non-Smoking ![Living area | Smart speakers](https://images.trvl-media.com/lodging/114000000/113570000/113561800/113561769/3c9a399e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Corner Suite - Non-Smoking - Sleeps 4 ## You may also like Ad ![Sauna](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/114000000/113180000/113174200/113174150/23a6b201_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### FAV LUX Sapporo Susukino Sapporo City Centre - 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FSapporo-Hotels-Granbell-Hotel-Otaru.h113561769.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FSapporo-Hotels-Granbell-Hotel-Otaru.h113561769.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C43.19685%2C141.00362&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=Ftn4HSh815ZJwlTGwSnk7s2JDYM=) 1-1 Sakaimachi, Otaru, Hokkaido, 047-0027 #### What's nearby - Sakaimachi Street \- 1 min walk \- 0.1 miles - Otaru Canal \- 2 min walk \- 0.1 miles - Suitengu \- 5 min walk \- 0.3 miles - Otaru Music Box Museum \- 11 min walk \- 0.6 miles - Shin Nihonkai Ferry \- 2 min drive \- 0.9 miles #### Getting around - Otaru Station - 13 min walk - Teine Station - 21 min drive - Sapporo (OKD-Okadama) - 54 min drive #### Restaurants - ‪小樽 かま栄 工場直売店 - ‬3 min walk - ‪おたる政寿司 ぜん庵 - ‬2 min walk - ‪廻転ずしとっぴー 小樽運河通店 - ‬2 min walk - ‪回転寿し 和楽 - ‬5 min walk - ‪万次郎 - ‬3 min walk ## About this property ### Granbell Hotel Otaru Hotel near Otaru Canal You can look forward to an indoor public bath (no minerals), a rooftop terrace and laundry facilities at Granbell Hotel Otaru. In addition to a bar and a restaurant, guests can connect to free in-room WiFi, with a speed of 50+ Mbps. You'll also enjoy the following perks during your stay: - Self-parking (surcharge), a vending machine and a lift - A 24-hour front desk and smoke-free property Room features All 159 rooms offer comforts such as air conditioning and smart speakers, in addition to perks such as free WiFi. Other amenities include: - Hairdryers and shampoo - Smart speakers and heating ## Similar properties ![Hot springs](https://images.trvl-media.com/lodging/6000000/5330000/5325000/5324946/398b0ad6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Sonia Otaru Otaru - Free Wi-Fi - Restaurant - Air-conditioning - Breakfast available 8.6 Excellent 1,002 reviews £53 5 Jan - 6 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-05&endDate=2026-01-06&selected=5324946&PinnedHotelID=5324946&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/5000000/4650000/4644100/4644047/6b34d451.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Nord Otaru Otaru - Free Wi-Fi - Restaurant - Air-conditioning - Breakfast available 8.8 Excellent 1,001 reviews £49 7 Jan - 8 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-07&endDate=2026-01-08&selected=4644047&PinnedHotelID=4644047&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/7000000/6910000/6906500/6906453/f41bd15d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Authent Hotel Otaru Otaru - Spa - Free Wi-Fi - Restaurant - Air-conditioning 8.6 Excellent 895 reviews £68 5 Jan - 6 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-05&endDate=2026-01-06&selected=6906453&PinnedHotelID=6906453&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/33000000/32670000/32668600/32668535/e30adef2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Unwind Hotel & Bar Otaru Otaru - Free Wi-Fi - Restaurant - Air-conditioning - Parking available 9.2 Wonderful 614 reviews £64 18 Jan - 19 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-18&endDate=2026-01-19&selected=32668535&PinnedHotelID=32668535&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/23000000/22180000/22178300/22178269/1c7e348c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Torifito Otaru Canal Otaru - Free Wi-Fi - Restaurant - Air-conditioning - Breakfast available 9.0 Wonderful 1,004 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-12&endDate=2026-01-13&selected=22178269&PinnedHotelID=22178269&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/77000000/76620000/76612700/76612631/f061da4e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Grids Premium Hotel Otaru Otaru - Spa - Free Wi-Fi - Restaurant - Air-conditioning 9.2 Wonderful 406 reviews £49 7 Jan - 8 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-07&endDate=2026-01-08&selected=76612631&PinnedHotelID=76612631&HadPinnedHotel=true®ionId=-1&adults=2) ![2 restaurants, dinner served, Japanese cuisine](https://images.trvl-media.com/lodging/3000000/2700000/2691200/2691166/9237fa0c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Grand Park Otaru Otaru - Free Wi-Fi - Restaurant - Air-conditioning - Breakfast available 8.6 Excellent 1,003 reviews £58 8 Jan - 9 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-08&endDate=2026-01-09&selected=2691166&PinnedHotelID=2691166&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior detail](https://images.trvl-media.com/lodging/78000000/77090000/77088500/77088489/53bf1fcf.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### OMO5 Otaru by Hoshino Resorts Otaru - Free Wi-Fi - Restaurant - Air-conditioning - Breakfast available 8.6 Excellent 158 reviews £81 5 Jan - 6 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-05&endDate=2026-01-06&selected=77088489&PinnedHotelID=77088489&HadPinnedHotel=true®ionId=-1&adults=2) ![Hot springs](https://images.trvl-media.com/lodging/5000000/4540000/4538100/4538031/f83e277b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Dormy Inn Premium Otaru Natural Hot Spring Otaru - Spa - Free Wi-Fi - Restaurant - Air-conditioning 8.8 Excellent 1,003 reviews £54 5 Jan - 6 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-05&endDate=2026-01-06&selected=4538031&PinnedHotelID=4538031&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/106000000/105780000/105771700/105771696/20d28665.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Tabist Kaihorow Otaru Otaru - Free Wi-Fi - Air-conditioning - Parking available 9.0 Wonderful 27 reviews £64 22 Jan - 23 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-22&endDate=2026-01-23&selected=105771696&PinnedHotelID=105771696&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 50+ Mbps ### Parking and transport - Height restrictions apply for on-site parking - Parking on site (JPY 1,500 per night; includes in/out privileges) - Limited on-site self parking ### Food and drink - A bar/lounge - A restaurant ### Family friendly - Laundry facilities ### Conveniences - 24-hour front desk - Laundry facilities - Vending machine ### Outdoors - Rooftop terrace ### Spa - Public indoor bath (no minerals) - Public outdoor bath (no minerals) ### Accessibility - Lift (110 centimetre wide door) ### More - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Hair dryer - Shampoo - Toilet paper - Toothbrush and toothpaste - Towels provided ### Entertainment - Smart speaker ### More - Air conditioning - Heating ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: midnight Minimum check-in age - 18 ### Check-out Check-out before 11:00 AM ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Self-parking fee: JPY 1500 per night (in/out privileges) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file Parking height restrictions apply Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities ### Property is also known as Granbell Hotel Otaru Hotel Granbell Hotel Otaru Otaru Granbell Hotel Otaru Hotel Otaru ## Frequently asked questions ### Is Granbell Hotel Otaru pet-friendly? ### How much does it cost to stay at Granbell Hotel Otaru? ### How much is parking at Granbell Hotel Otaru? ### What time is check-in at Granbell Hotel Otaru? ### What time is check-out at Granbell Hotel Otaru? ### Where is Granbell Hotel Otaru located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Granbell Hotel Otaru Reviews 8.4 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.4 Cleanliness ### 8.0 Amenities ### 8.2 Staff & service ### 8.6 Eco-friendliness ### 8.6 Property conditions & facilities 10 - Excellent 25 8 - Good 10 6 - Okay 5 4 - Poor 3 2 - Terrible 2 ## Reviews ### 8/10 Good #### Wen Yan 3 Nov 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The facilities are great and new. ##### Wen Yan Stayed 2 nights in Oct 2025 ### 6/10 Okay #### Hitomi 30 Sept 2025 Liked: Cleanliness, property conditions & facilities Room is clean and brand-new. Staff are helpful but need more attention to the guests. There are shops nearby. Public bath and sauna are good but small. ##### Hitomi Stayed 1 night in Sep 2025 ### 10/10 Excellent #### wilbert 17 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great. Only issue was the airco which was only in Japanese, we had to ask the frontdesk to assist at any adjustment ##### wilbert Stayed 1 night in Sep 2025 ### 8/10 Good #### Yuen Ting 20 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities 房間細了一點, 但舒服乾淨, 最喜歡6樓的大浴場 ##### Yuen Ting Stayed 1 night in Dec 2025 ### 8/10 Good #### NDSL 16 Dec 2025 Liked: Cleanliness, staff & service, amenities Disliked: Property conditions & facilities 惡夢連連，睡不好；但早餐好吃。 ##### NDSL Stayed 1 night in Dec 2025 ### 4/10 Poor #### Kuniko 13 Dec 2025 Disliked: Amenities, property conditions & facilities 客室は思ったより狭いが我慢出来るが、ベッドの高さが↕️高くて座れない(登るという感じ) ツインなのに小さな椅子が一つ有るだけ。テーブルも無い。低い？ベッドルームが有るかと聞いても無いと言われ、椅子も無いと言われ、主人が１階から(許可をもらって)運んで来た。大浴場があったのがすべてもの救い。 ##### Kuniko Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Mica 12 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities 簡潔方便不錯選擇 ##### Mica Stayed 1 night in Nov 2025 ### 10/10 Excellent #### hatuki 24 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities スタッフの対応がやわらかな感じで良かった。 また利用したいです。 ##### hatuki Stayed 2 nights in Nov 2025 ### 8/10 Good #### siu ling 20 Nov 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 剛剛開幕不久，大堂擺放行李車，影響觀感，房間裝修非常好👍，可惜只有暖氣，對於外地人不一定能習慣，太焗了，窗應該不能開，我只有關掉才可以睡，早餐也不錯，很多款式選擇 ![](https://a.travel-assets.com/ugc/hotel-reviews/70845ce1-6c78-481f-a411-e72423ffef84-1763639782546.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![頂樓餐廳酒吧環境舒適，夜景好舒服](https://a.travel-assets.com/ugc/hotel-reviews/de27dbd3-6d17-42a4-ae69-748007bbc30c-1763639782774.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/bc51b420-f28c-4c1d-94ca-1a76f20d346e-1763639782941.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/fe81f927-5535-45cd-bcbd-d59c513fdc5b-1763639782768.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### siu ling Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Tomoe 18 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities 客室は清潔感があり、大浴場が素晴らしかったです。サウナもステキでした！ 同じ最上階にあるBARからの見晴らしが最高でした！ ##### Tomoe Stayed 2 nights in Nov 2025 ### 8/10 Good #### Hiroaki 15 Nov 2025 Liked: Cleanliness 朝食レストランはバイキングスタイルでメニューの豊富さと味は文句無しの美味しさでした。硝子工房の多い小樽ならではの手造りガラス製の器を使って欲しいと感じました。 ##### Hiroaki Stayed 1 night in Nov 2025 ### 10/10 Excellent #### ?? 9 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities よかったです！ ![](https://a.travel-assets.com/ugc/hotel-reviews/08948aad-c826-4bd4-a9cf-0b85be455e38-1762696821101.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### ?? Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Chun wai 3 Nov 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 温泉可以提供毛巾好更好。 ##### Chun wai Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Moe 15 Oct 2025 Liked: Cleanliness, amenities, property conditions & facilities お部屋がホテル！！という感じじゃなくて自室っぽい雰囲気が好きだった ##### Moe Stayed 2 nights in Oct 2025 ### 8/10 Good #### saiki 3 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 従業員の対応は、非常に親切でしたが朝食が期待していましたが小樽らしくなかったのが残念でした。 ##### saiki Stayed 1 night in Oct 2025 ### 6/10 Okay #### satoru 6 Sept 2025 Liked: Amenities 想像以上に狭かった ##### satoru Stayed 1 night in Aug 2025 ### 4/10 Poor #### YORIKO 15 Aug 2025 Liked: Cleanliness Disliked: Property conditions & facilities お盆の時期だったから仕方ないのですが、値段の割に部屋が狭くてびっくりしました。 ##### YORIKO Stayed 1 night in Aug 2025 ### 6/10 Okay #### Lin cheng 14 Aug 2025 Liked: Cleanliness 適合雙人的輕旅行住宿，以家庭旅遊的角度，不管是停車（無提供）、房間大小（CP值）都不突出。 ##### Lin cheng Stayed 1 night in Aug 2025 ### 10/10 Excellent #### RIKAKO 6 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 3泊しました。深さのある露天風呂がとても気持ち良かったです。新しいのでお部屋も清潔で、スタッフさんも感じの良い方が多かったです。 3泊の場合、お部屋の掃除が1回のみで、タオルやコーヒーなどの備品を自分でフロントに取りに行かないといけない点だけが残念でした。 ##### RIKAKO Stayed 3 nights in Jul 2025 ### 8/10 Good #### Verified traveller 4 Aug 2025 Liked: Cleanliness, property conditions & facilities, room comfort #### 可以觀望一下再入住的酒店 非常新的酒店, 新到令我覺得整體配套都尚未準備好開業 環境跟酒店的狀況非常優秀, 值得推薦 房間也很舒服, 大浴場也很寬敞 唯獨酒店的服務人員及配套很不友善 無法為住客提供充足的車位 服務人員指示泊其他停車場時也說不清收費 想要加購早餐被告知已滿額無法加購 晚上想要多拿一個枕頭也被告知已經沒有額外的枕頭了 想要入住的朋友可以考慮等酒店營運多一段日子再去吧 ##### Verified traveller Stayed 1 night in Jul 2025 ### 4/10 Poor #### David 23 Jul 2025 Liked: Cleanliness, property conditions & facilities, room comfort Check in 時間太久了！ ##### David Stayed 1 night in Jul 2025 ### 2/10 Terrible #### Naomi 18 Jul 2025 Liked: Cleanliness Disliked: Staff & service, amenities, property conditions & facilities オープン日初日の宿泊で利用しました。 ①到着して、駐車場に停車させる際、【ボタンを押してスタッフ呼び出し】と記載あったが、ボタンを押してもスタッフが出てこなかった。 ホテル内に入り、スタッフに聞いたところ、満車だから近くのパーキングを案内された。 呼び出しボタンの意味あるか？ ②部屋入口オートロックの不備。 大浴場から戻ったら、部屋の鍵が開かず、エレベーター前の内線に行ったが、内線番号を押しても繋がらない（というかかけ方が良くわからない、説明書き内容不足） 結果的にドアは初期設定不備だったらしく業者に問合せしリセットしたら開いたとの事。 ③部屋の鍵が開かない間、6階のラウンジで飲みながら待たせて貰ったが、（大浴場帰りのトラブルで財布を持ってなく、鍵が開いたら財布を取りに部屋に行くつもりでいた） ホテルの方がラウンジまで解錠出来たと呼びに来たが、ラウンジの店員さんに状況は何も説明してくれず、自ら、財布を取りに部屋に戻っていいか確認し、退店。その後、ホテルの方から、鍵開くか一緒に部屋まで付き添う、と。 だったら、その事をラウンジの方に言ってくれたら、私が財布を忘れてラウンジに入ってるおっちょこちょいな人みたいな恥かかずに良かったのでは？配慮が足りなく残念。 ④洗濯しようと3階に行ったが、地図に場所の記載なし。エレベーター横には、自販機コーナーがあったが、その表記すら地図にない。 3階フロアを探し周り、一番奥まった場所で発見。これは誰も分かりません！ そして、洗濯機もトラブルしてるのか、ホテルの方2名で対応中。 結果的に夜に洗えず、朝5時起きで洗いに行った…。 ⑤部屋の電気のスイッチが分かりにくい！部屋中探すが見つけきれず、AIアシストが置いてあるから、もしや？と思い、部屋の電気を消して！と指示出したが、もちろん出来ない（笑） 結果的に、ベッドの枕で隠れてた…。 ⑥ベッドの高さがとても高いため、高齢者や足腰悪い人には、負担大きいと思う。 諸々、残念すぎたが、オープン初日で、設備は新築のためキレイさだけは満足。 ##### Naomi Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Jun 30 Nov 2025 ##### Jun Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Haduki 28 Nov 2025 ##### Haduki Stayed 1 night in Aug 2025 ### 6/10 Okay #### ?? 9 Nov 2025 ##### ?? Stayed 1 night in Nov 2025 ---