Title: Tabist THE GREEN OTARU Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=9691926&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Tabist THE GREEN OTARU Tranquil hot springs retreat offers restorative spa experiences while providing easy access to Otaru's cultural attractions ## Photo gallery for Tabist THE GREEN OTARU ![Reception - Tabist THE GREEN OTARU (Otaru)](https://images.trvl-media.com/lodging/10000000/9700000/9692000/9691926/d3f02e6f.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Standard Quadruple Room, 4 Bedrooms | Desk, bed sheets - Tabist THE GREEN OTARU (Otaru)](https://images.trvl-media.com/lodging/10000000/9700000/9692000/9691926/3331fb43.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Daily buffet breakfast (JPY 1300 per person) - Tabist THE GREEN OTARU (Otaru)](https://images.trvl-media.com/lodging/10000000/9700000/9692000/9691926/fdc57e31.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Japanese Tatami room, (main building), Non-Smoking (Futon Width 100 cm) | Desk, bed sheets - Tabist THE GREEN OTARU (Otaru)](https://images.trvl-media.com/lodging/10000000/9700000/9692000/9691926/w1184h899x15y0-6d951721.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Shared Dormitory, Non Smoking (Bed Width 120 cm) | Coffee and/or coffee maker - Tabist THE GREEN OTARU (Otaru)](https://images.trvl-media.com/lodging/10000000/9700000/9692000/9691926/669c2060.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Travelers find genuine relaxation at Tabist THE GREEN OTARU, where hot springs complement days of exploration. The property is near Otaru Canal's gentle ambience, with the Shin Nihonkai Ferry and Otaru Music Box Museum offering worthwhile excursions after a therapeutic massage. ## Reviews 7.2 Good ## Popular amenities - Free Wi-Fi - Restaurant - Air-conditioning - Breakfast available - Parking available - Business services £41 22 Jan - 23 Jan ## Room options ### Check availability for these dates Tonight [Jan 12 - Jan 13](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-12&endDate=2026-01-13&selected=9691926&PinnedHotelID=9691926&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-12&endDate=2026-01-13&selected=9691926&PinnedHotelID=9691926&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan 13 - Jan 14](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-13&endDate=2026-01-14&selected=9691926&PinnedHotelID=9691926&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-13&endDate=2026-01-14&selected=9691926&PinnedHotelID=9691926&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan 16 - Jan 18](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=9691926&PinnedHotelID=9691926&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=9691926&PinnedHotelID=9691926&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 23 - Jan 25](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=9691926&PinnedHotelID=9691926&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=9691926&PinnedHotelID=9691926&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 15 of 15 rooms ### View all photos for Semi double room, (Main building), Non-Smoking (Bed width 120 cm) ![Semi double room, (Main building), Non-Smoking (Bed width 120 cm) | Desk, bed sheets](https://images.trvl-media.com/lodging/10000000/9700000/9692000/9691926/b3d4a695.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Semi double room, (Main building), Non-Smoking (Bed width 120 cm) ### Highlights Air conditioning Fridge Flat-screen TV Shower/bath combination Private bathroom Toilet with electronic bidet Hairdryer In-room massage - 118 sq ft - Sleeps 2 - 1 Large Single Bed ### View all photos for Semi double room, (Annex building), Smoking (Bed width 120 cm) ![Desk, bed sheets](https://images.trvl-media.com/lodging/10000000/9700000/9692000/9691926/7a6a0f2f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Semi double room, (Annex building), Smoking (Bed width 120 cm) ### Highlights Air conditioning Fridge Flat-screen TV Shower/bath combination Private bathroom Toilet with electronic bidet Hairdryer In-room massage - 65 sq ft - Sleeps 2 - 1 Large Single Bed ### View all photos for Semi double room, (Annex building), Non-Smoking (Bed width 120cm) ![Desk, bed sheets](https://images.trvl-media.com/lodging/10000000/9700000/9692000/9691926/7a6a0f2f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Semi double room, (Annex building), Non-Smoking (Bed width 120cm) 7.2 Good 7 reviews ### Highlights Air conditioning Fridge Flat-screen TV Shower/bath combination Private bathroom Toilet with electronic bidet Hairdryer In-room massage - 108 sq ft - Sleeps 2 - 1 Large Single Bed ### View all photos for Twin Room, (main building), Non-Smoking (Bed Width 100 cm) ![Twin Room, (main building), Non-Smoking (Bed Width 100 cm) | Desk, bed sheets](https://images.trvl-media.com/lodging/10000000/9700000/9692000/9691926/619230d5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Twin Room, (main building), Non-Smoking (Bed Width 100 cm) ### Highlights Air conditioning Fridge Flat-screen TV Shower/bath combination Private bathroom Toilet with electronic bidet Hairdryer In-room massage - 161 sq ft - Sleeps 4 - 2 Single Beds ### View all photos for Twin Room, Smoking, Annex Building (Bed Width 120 cm) ![Desk, bed sheets](https://images.trvl-media.com/lodging/10000000/9700000/9692000/9691926/774bbf0c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Twin Room, Smoking, Annex Building (Bed Width 120 cm) ### Highlights Air conditioning Fridge Flat-screen TV Shower/bath combination Private bathroom Toilet with electronic bidet Hairdryer In-room massage - 151 sq ft - Sleeps 4 - 2 Single Beds ### View all photos for Twin Room, Non Smoking, Annex Building (Bed Width 120 cm) ![Desk, bed sheets](https://images.trvl-media.com/lodging/10000000/9700000/9692000/9691926/774bbf0c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Twin Room, Non Smoking, Annex Building (Bed Width 120 cm) 8.0 Very good 1 review ### Highlights Air conditioning Fridge Flat-screen TV Shower/bath combination Private bathroom Toilet with electronic bidet Hairdryer In-room massage - 151 sq ft - Sleeps 4 - 2 Single Beds ### View all photos for Double Room, (main building), Non-Smoking (Bed width 140 cm) ![Desk, bed sheets](https://images.trvl-media.com/lodging/10000000/9700000/9692000/9691926/11eede78.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room, (main building), Non-Smoking (Bed width 140 cm) ### Highlights Air conditioning Fridge Flat-screen TV Shower/bath combination Private bathroom Toilet with electronic bidet Hairdryer In-room massage - 151 sq ft - Sleeps 3 - 1 Double Bed ### View all photos for Triple Room, (Annex building), Smoking (Bed Width 100cm) ![Desk, bed sheets](https://images.trvl-media.com/lodging/10000000/9700000/9692000/9691926/9e560121.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Triple Room, (Annex building), Smoking (Bed Width 100cm) ### Highlights Air conditioning Fridge Flat-screen TV Shower/bath combination Private bathroom Toilet with electronic bidet Hairdryer In-room massage - 151 sq ft - Sleeps 6 - 3 Single Beds OR 2 Single Beds ### View all photos for Triple Room, (Annex building), Non-Smoking (Bed Width 100 cm) ![Desk, bed sheets](https://images.trvl-media.com/lodging/10000000/9700000/9692000/9691926/9e560121.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Triple Room, (Annex building), Non-Smoking (Bed Width 100 cm) ### Highlights Air conditioning Fridge Flat-screen TV Shower/bath combination Private bathroom Toilet with electronic bidet Hairdryer In-room massage - 151 sq ft - Sleeps 6 - 3 Single Beds OR 2 Single Beds ### View all photos for Japanese Tatami room, (main building), Non-Smoking (Futon Width 100 cm) ![Desk, bed sheets](https://images.trvl-media.com/lodging/10000000/9700000/9692000/9691926/a04ae0a9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Japanese Tatami room, (main building), Non-Smoking (Futon Width 100 cm) 7.0 Good 2 reviews ### Highlights Air conditioning Fridge Flat-screen TV Shower/bath combination Private bathroom Toilet with electronic bidet Hairdryer In-room massage - 420 sq ft - Sleeps 4 - 4 Single Futons ### View all photos for Japanese Tatami room, (Annex building), Smoking (Bed Width 100 cm) ![Desk, bed sheets](https://images.trvl-media.com/lodging/10000000/9700000/9692000/9691926/e4560cff.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Japanese Tatami room, (Annex building), Smoking (Bed Width 100 cm) 10.0 Exceptional 1 review ### Highlights Air conditioning Fridge Flat-screen TV Shower/bath combination Private bathroom Toilet with electronic bidet Hairdryer In-room massage - 118 sq ft - Sleeps 2 - 2 Single Futons ### View all photos for Japanese Tatami room, (Annex building), Non-Smoking (Futon Width 100 cm) ![Desk, bed sheets](https://images.trvl-media.com/lodging/10000000/9700000/9692000/9691926/e4560cff.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Japanese Tatami room, (Annex building), Non-Smoking (Futon Width 100 cm) ### Highlights Air conditioning Fridge Flat-screen TV Shower/bath combination Private bathroom Toilet with electronic bidet Hairdryer In-room massage - 118 sq ft - Sleeps 4 - 2 Single Futons ### View all photos for Shared Dormitory, Non Smoking (Bed Width 120 cm) ![Shared Dormitory, Non Smoking (Bed Width 120 cm) | Desk, bed sheets](https://images.trvl-media.com/lodging/10000000/9700000/9692000/9691926/c1a5b8b4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Shared Dormitory, Non Smoking (Bed Width 120 cm) 8.0 Very good 3 reviews ### Highlights Air conditioning Fridge Toilet with electronic bidet Hairdryer In-room massage Desk Daily housekeeping - 344 sq ft - Sleeps 1 - 1 Large Single Bed ### View all photos for Two Bunk Beds in Mixed Dormitory Room, Non Smoking ![Two Bunk Beds in Mixed Dormitory Room, Non Smoking | Bathroom | Free toiletries, hair dryer, towels, soap](https://images.trvl-media.com/lodging/10000000/9700000/9692000/9691926/6c7e1f1c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Two Bunk Beds in Mixed Dormitory Room, Non Smoking ### Highlights Air conditioning Fridge Toilet with electronic bidet Hairdryer In-room massage Desk Daily housekeeping - 344 sq ft - Sleeps 2 - 1 Single Bunk Bed ### View all photos for Standard Quadruple Room, 4 Bedrooms ![Standard Quadruple Room, 4 Bedrooms | Desk, bed sheets](https://images.trvl-media.com/lodging/10000000/9700000/9692000/9691926/37e5afd3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Quadruple Room, 4 Bedrooms 7.0 Good 2 reviews ### Highlights Air conditioning Hairdryer In-room massage Desk Daily housekeeping - Sleeps 4 - 4 Single Beds ## You may also like Ad ![Junior Suite, Private Bathroom, Ground Floor | Bathroom | Separate bathtub and shower, spring water bathtub, free toiletries](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/2000000/1210000/1207500/1207472/b9894a39_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Kuramure Otaru - Hot tub - Parking included - Free Wi-Fi - Restaurant 9.2 Wonderful 128 reviews £448 18 Jan - 19 Jan [](https://www.expedia.co.uk/Sapporo-Hotels-Kuramure.h1207472.Hotel-Information?chkin=2026-1-18&chkout=2026-1-19&rm1=a2®ionId=6054145&destination=Sapporo (and vicinity)&destType=MARKET&latLong=43.062019,141.35173&searchId=10392db6-745a-4567-a03d-e299ea5be6c9&top_cur=GBP) Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/119000000/118160000/118150900/118150840/663419d2_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Comfort Hotel ERA Sapporo North Kita Ward - 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FSapporo-Hotels-OTARU-GREEN-HOTEL.h9691926.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FSapporo-Hotels-OTARU-GREEN-HOTEL.h9691926.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C43.19897%2C140.99655&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=I44Uk8xWxODefBaCLnjgTCKBxiA=) 3-5-14 Inaho, Otaru, Hokkaido, 047-0032 #### What's nearby - Otaru Canal \- 6 min walk \- 0.4 miles - Otaru City General Museum Ungakan \- 6 min walk \- 0.4 miles - Sakaimachi Street \- 9 min walk \- 0.5 miles - Rinyu Morning Market \- 17 min walk \- 0.9 miles - Otaru Music Box Museum \- 18 min walk \- 1.0 mile #### Getting around - Otaru Station - 4 min walk - Inaho Station - 20 min drive - Sapporo (OKD-Okadama) - 49 min drive #### Restaurants - ‪若鶏時代 なると 本店 - ‬3 min walk - ‪Coffee House CHAFF - ‬2 min walk - ‪ら～めん 渡海家 - ‬1 min walk - ‪魚萬 - ‬1 min walk - ‪エキモ ルタオ - ‬3 min walk ## About this property ### Tabist THE GREEN OTARU Hotel near Otaru Canal Located close to Otaru Music Box Museum and Shin Nihonkai Ferry, Tabist THE GREEN OTARU provides laundry facilities and a restaurant. Treat yourself to a massage or other spa services. Guests can connect to free WiFi in public areas. You'll also enjoy the following perks during your stay: - Buffet breakfast (surcharge), hot springs on-site and self-parking (surcharge) - A vending machine, coffee/tea in reception and a 24-hour front desk - A computer station, luggage storage and a lift Room features All 204 rooms include comforts, such as air conditioning. 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Available in some public areas: Free WiFi ### Parking and transport - Parking on site (JPY 1,500 per night) - Limited on-site self parking ### Food and drink - Daily buffet breakfast available 6:00 AM to 9:30 AM for a fee: JPY 1,300 per person - A restaurant - Coffee and tea in common areas ### Restaurants on site - gabbiano ### Things to do - Hot spring ### Family friendly - Laundry facilities ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage - Vending machine ### Guest services - Housekeeping (daily) ### Business services - Computer station ### Spa - Hot spring - Hot springs open from 3:00 PM - midnight - Hot springs water temperature - 41 ºC - In-room massages ### Accessibility - Lift ### More - 2 buildings - 7 floors - Built in 1972 - Designated smoking areas ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Free toiletries - Hair dryer - Shampoo - Soap - Toilet paper - Towels provided ### More - Air conditioning - Desk ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: 5:00 AM Minimum check-in age - 15 ### Check-out Check-out before 10 AM Late check-out subject to availability Late check-out fee: JPY 1000 ### Special check-in instructions Front desk staff will greet guests on arrival at the property This property doesn't offer after-hours check-in For any questions, please contact the property using the information on the booking confirmation Information provided by the property may be translated using automated translation tools Additional fees apply to children 0-12 years old for breakfast. ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Cots (infant beds) are not available ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age. We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: from approximately JPY 1300 per person - Self-parking fee: JPY 1500 per night - Late check-out fee: JPY 1000 (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash Noise-free guestrooms cannot be guaranteed Safety features at this property include a fire extinguisher Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Hot springs access available from 3:00 PM to midnight Only registered guests are allowed in the guestrooms The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file ## Frequently asked questions ### Is Tabist THE GREEN OTARU pet-friendly? ### How much does it cost to stay at Tabist THE GREEN OTARU? ### How much is parking at Tabist THE GREEN OTARU? ### What time is check-in at Tabist THE GREEN OTARU? ### What time is check-out at Tabist THE GREEN OTARU? ### Where is Tabist THE GREEN OTARU located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Tabist THE GREEN OTARU Reviews 7.2 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 7.0 Cleanliness ### 8.4 Location ### 7.6 Staff & service ### 6.6 Eco-friendliness ### 6.8 Property conditions & facilities 10 - Excellent 217 8 - Good 373 6 - Okay 247 4 - Poor 114 2 - Terrible 53 ## Reviews ### 8/10 Good #### Bee Cheng 28 Dec 2025 Liked: Cleanliness, staff & service, property conditions & facilities The hotel’s location is ideal. Shopping malls, convenience stores, drugstores, food options, and the JR station are all within a 10-minute walk. The hotel also has an onsen located right next to the main building. Self check-in and check-out are fast and convenient. ##### Bee Cheng Stayed 2 nights in Dec 2025 ### 6/10 Okay #### Fengrui 1 Jan 2026 Liked: Cleanliness Disliked: Amenities, property conditions & facilities Staff was nice but conditions are not good. ##### Fengrui Stayed 2 nights in Dec 2025 ### 10/10 Excellent #### Tsz Chung 24 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Was good location and clean, helpful service ##### Tsz Chung Stayed 2 nights in Feb 2025 ### 10/10 Excellent #### Dave 6 Aug 2024 Liked: Cleanliness, staff & service, property conditions & facilities The onsen ##### Dave Stayed 1 night in Aug 2024 ### 10/10 Excellent #### Cliff 8 Feb 2025 Liked: Cleanliness, staff & service, property conditions & facilities Three blocks from the train station. Nothing to be upset about here for the price. ##### Cliff Stayed 6 nights in Jan 2025 ### 10/10 Excellent #### Yu-Shan 29 Jun 2024 Liked: Cleanliness, staff & service, property conditions & facilities The hotel has its age, but they kept the rooms clean, and provided extension cords in the rooms without having to ask is very nice. They have English speaking staff ready during check in times. ##### Yu-Shan Stayed 1 night in Jun 2024 ### 8/10 Good #### Rasmus 2 Mar 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Overall good stay For the most part this was a good stay. Convenient parking right outside, super nice onsen, and comfortable room. The experience would've been better if the room had been "pre-heated" as it was really cold when we checked in and it took quite some time for the heater to heat up the room to a comfortable temperature. Check-in was a bit tedious as it felt as a slower process doing it at the machine (with a staff member there to help) rather than just handling it directly in the reception. ##### Rasmus Stayed 2 nights in Feb 2025 ### 6/10 Okay #### Hiroaki 13 Aug 2023 Liked: Cleanliness, staff & service There is a lot of restaurants around the hotel. so convenients. ##### Hiroaki Stayed 1 night in Aug 2023 ### 10/10 Excellent #### Seth 29 Aug 2024 Liked: Cleanliness, staff & service, property conditions & facilities 5 stars ##### Seth Stayed 3 nights in Aug 2024 ### 8/10 Good #### Toshiko 14 Feb 2025 Liked: Staff & service, amenities, property conditions & facilities Covering pretty much what I need. Staffs are nice. Locations good. Public bath is very good. The only thing is need education/guide how to use facility properly for people from over seas. Very nice bath facility but one day was very dirty water, and I was not able to use a large bath tub, so as other a few Japanese people same time in the bath. ##### Toshiko Stayed 4 nights in Feb 2025 ### 4/10 Poor #### Robert Kai Fu 1 Mar 2025 Liked: Amenities Disliked: Cleanliness Check in was smooth and quick. Only downside was our hotel room’s toilet had a really awful smell which don’t go away. Also as our room located at the opposite second building and the access needs to pass by the restaurant which have strong cooking smell. So if you have plan to stay this hotel, remember to request at the main building or just simply just choose other hotel. ##### Robert Kai Fu Stayed 2 nights in Feb 2025 ### 6/10 Okay #### KT 20 Sept 2024 Disliked: Cleanliness, staff & service, property conditions & facilities Tabist the Green was great in terms of location. Other than that, the property was old and worn; the sentó was across the street (so not easily accessible); check in was confusing (the self check in screen indicated we would get two keys, but we only received one); the bathroom was tiny, even by Japanese standards, and they entire property smelled old and smoky. ##### KT Stayed 1 night in Sep 2024 ### 8/10 Good #### Bui Chi 17 Jul 2023 Liked: Staff & service, room comfort Disliked: Property conditions & facilities Very good service, but the room needs a serious renovation. Things are falling apart. ##### Bui Chi Stayed 2 nights in Jul 2023 ### 4/10 Poor #### Jason 29 Dec 2024 Disliked: Staff & service, property conditions & facilities, room comfort #### 1 star, not even close to 3 I believe prison cells are larger. Claustrophobic bathroom, couldn't be any tinier. Paper thin walls. Super loud cleaning staff. Overcooked, lukewarm fish for breakfast. No friendliness of staff, just a machine. This is not a 3 star hotel, at all. ##### Jason Stayed 3 nights in Dec 2024 ### 2/10 Terrible #### Imran 31 Aug 2023 Disliked: Cleanliness, staff & service, property conditions & facilities When I booked and paid, car parking and breakfast was included. But when I checked in, car parking and breakfast was not given and asked for extra charges. They are making fool ##### Imran Stayed 1 night in Aug 2023 ### 8/10 Good #### Lili 7 Jan 2024 Liked: Cleanliness, staff & service The room is very small especially the bath room, hard to move around. The wall is thin, can hear next room talking louder. But the location is really good. Walkable distance to otaru station, Otaru canal. Front staff is nice too. Help us to make a phone call to my next hotel in Niseko. ##### Lili Stayed 1 night in Jan 2024 ### 4/10 Poor #### Daf 9 Feb 2025 Disliked: Property conditions & facilities, room comfort #### What did I pay for So I believe this is just because I booked last minute but I cannot believe I paid 39,000¥ for a hostel not hotel! I must say the Douro was a good touch yet there was not locks on the rooms just a curtain & no standing room writhing the room just a bed & desk with a safe for valuables, if I paid 10,000¥ for this I wouldn’t be complaining yet when I almost paid quadruple that. This is a joke ##### Daf Stayed 1 night in Feb 2025 ### 2/10 Terrible #### kikiyuki 22 Sept 2024 Disliked: Property conditions & facilities nothing ##### kikiyuki Stayed 1 night in Sep 2024 ### 4/10 Poor #### Arden 14 Feb 2025 Disliked: Cleanliness, property conditions & facilities, room comfort #### The onsen makes up for it, I guess? The good -The onsen and sauna are great. Clean and excellent condition. The free coffee / espresso is quality. 2-3 short blocks to otaru station. The bed itself is reasonably comfortable. The large table in the common area of the lobby is appreciated. The bad - this is a run down hostel - even the main building is hostel style. We kind of thought the annex was a hostel andain building more of a hotel. But if you are expecting a hotel, it's not. Rooms are tiny. Carpet and walls in hallway and elevator are dirty. Window frame in room is chipped / worn. Cabinet appears from '70s. Bathroom is a pod and is cruise ship tiny. It just does not feel comfortable here. Breakfast is in the annex building across the street. We checked it out but 1800 yen for runny eggs, ham, and white buns w 3-4 Asian options - we took a pass and found the quality and selection at 7-11 was quite a bit better. All in all, the coffee and the onsen get 2 points each. And the bed gets a point. 5/10 feels too generous. If you can kind of turn a blind eye to some of the negatives I mentioned above and focus on the positive, you will likely enjoy the onsen and the coffee. If you are going to ski, you won't be able to beat the powder snow in Hokkaido. ##### Arden Stayed 2 nights in Feb 2025 ### 8/10 Good #### Ryuji 5 Jan 2026 Liked: Cleanliness ３度目の利用でしたが、とても良かったです。 ##### Ryuji Stayed 1 night in Jan 2026 ### 10/10 Excellent #### Maya 21 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities 受付の方の対応も良く、快適に過ごせました。 ##### Maya Stayed 2 nights in Dec 2025 ### 8/10 Good #### Ryuji 16 Dec 2025 Liked: Cleanliness, property conditions & facilities 何よりも立地が良く、駅に近いこと、運河までもそう遠くないことが良かったです。冬で路面が凍結していて、歩きづらいという現状での評価です。 ##### Ryuji Stayed 1 night in Dec 2025 ### 8/10 Good #### KAZUHIKO 15 Dec 2025 Liked: Cleanliness, staff & service 大浴場がキレイだった ##### KAZUHIKO Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Hiroshi 9 Dec 2025 Liked: Staff & service Disliked: Property conditions & facilities お風呂が別棟だった点と、設備の老朽化で⭐︎4とさせて頂きました。 本館内に風呂はあると誤解してました。 雪積もる季節を考えると本館でも一度外に出る事を考えると-⭐︎かなと思いますが、セイコーマートが近いので、気持ちとしては、4.５です ##### Hiroshi Stayed 1 night in Dec 2025 ### 6/10 Okay #### Mieko 9 Nov 2025 Liked: Cleanliness, amenities 室内はきれいでした 空調が少しうるさく感じました ##### Mieko Stayed 1 night in Nov 2025 ## Expedia's Latest Trends ### Hotels > [The Madrid EDITION](https://www.expedia.co.uk/Madrid-Hotels-The-Madrid-Edition.h74821172.Hotel-Information) > > [Pullman Dubai Downtown](https://www.expedia.co.uk/Dubai-Hotels-Pullman-Dubai-Downtown.h12294745.Hotel-Information) > > [Treetops](https://www.expedia.co.uk/Nanyuki-Hotels-Treetops.h11091551.Hotel-Information) > > [All-Inclusive Hotels in Europe](https://www.expedia.co.uk/Destinations-In-Europe-All-Inclusive-Hotel.0-0-d6022967-tAllInclusiveHotel.Hotel-Filter-Destinations) > > [5 Star Hotels in Ko Phi Phi](https://www.expedia.co.uk/5Star-Ko-Phi-Phi-Hotels.s50-0-d9409.Travel-Guide-Filter-Hotels) > > [Sofitel Dubai Downtown](https://www.expedia.co.uk/Dubai-Hotels-Sofitel-Dubai-Downtown.h6899004.Hotel-Information) > > [YHA Truleigh Hill - Hostel](https://www.expedia.co.uk/Shoreham-By-Sea-Hotels-YHA-Truleigh-Hill-Hostel.h11535998.Hotel-Information) > > [Old Oak Tree Inn](https://www.expedia.co.uk/London-Hotels-OYO-Old-Oak-Tree-Inn.h7229775.Hotel-Information) > > [The Imperial Hotel](https://www.expedia.co.uk/Blackpool-Hotels-The-Imperial-Hotel.h371818.Hotel-Information) > > [Sandman Suites Vancouver on Davie](https://www.expedia.co.uk/Vancouver-Hotels-Sandman-Suites-Vancouver-On-Davie.h2521.Hotel-Information) > > [Vale da Lapa Village Resort](https://www.expedia.co.uk/Carvoeiro-Hotels-Vale-Da-Lapa-Village-Resort.h3441493.Hotel-Information) > > [B&B Lille](https://www.expedia.co.uk/Lille-Bed-And-Breakfasts.d6035307-aaBedAndBreakfasts.Travel-Guide-Accommodation) > > [Hotels near Port of Corfu](https://www.expedia.co.uk/Port-Of-Corfu-Hotels.0-l6291533-0.Travel-Guide-Filter-Hotels) > > [Hilton Munich Park](https://www.expedia.co.uk/Munich-Hotels-Hilton-Munich-Park.h5212.Hotel-Information) > > [B&B Pooley Bridge](https://www.expedia.co.uk/Pooley-Bridge-Bed-And-Breakfasts.d182612-aaBedAndBreakfasts.Travel-Guide-Accommodation) > > [Coral Reef Club](https://www.expedia.co.uk/Holetown-Hotels-Coral-Reef-Club.h4642.Hotel-Information) ### Flights > [Flights from Romney Marsh (LYX) to Alderney (ACI)](https://www.expedia.co.uk/lp/flights/lyx/aci/lydd-to-alderney) > > [Flights from Newcastle-upon-Tyne (NCL) to Belp (BRN)](https://www.expedia.co.uk/lp/flights/ncl/brn/newcastle-to-bern) > > [British Airways Hounslow (LHR) to Philadelphia (PHL) flights](https://www.expedia.co.uk/lp/flight-routes/british-airways-from-heathrow-to-philadelphia-intl/ba/lhr/phl) > > [Flights from Madinah (MED) to Jeddah (JED)](https://www.expedia.co.uk/lp/flights/med/jed/madinah-to-jeddah) > > [Flights from Madrid (MAD) to Manchester (MAN)](https://www.expedia.co.uk/lp/flights/mad/man/madrid-to-manchester) ### Cars ### Packages ### General > [Visit Fort Augustus](https://www.expedia.co.uk/Fort-Augustus.dx182769) > > [Visit Isle of Ely](https://www.expedia.co.uk/Isle-Of-Ely.dx553248621593909787) ---