Title: Chalet Ivy Hirafu Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Chalet Ivy Hirafu Ski hotel with free breakfast and 24-hour fitness centre ![1 bedroom, premium bedding, down duvets, in-room safe](https://images.trvl-media.com/lodging/6000000/5710000/5709100/5709020/247db860.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Terrace/patio](https://images.trvl-media.com/lodging/6000000/5710000/5709100/5709020/ee6b9ce3.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior](https://images.trvl-media.com/lodging/6000000/5710000/5709100/5709020/5c06d629.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/6000000/5710000/5709100/5709020/aee9f4f4.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Restaurant](https://images.trvl-media.com/lodging/6000000/5710000/5709100/5709020/f6ebef23.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Chalet Ivy Hirafu sits at the foot of Niseko Mountain Resort Grand Hirafu, offering an indoor mineral hot spring and complimentary English breakfast. Guests appreciate the helpful staff while relaxing in the garden grounds or booking reflexology treatments at the spa. 9.6 Exceptional ## Popular amenities - - Gym - Bar - Spa - 24/7 front desk - Air conditioning ## Room options ### Check availability for these dates Tonight [Oct 30 - Oct 31](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-30&endDate=2025-10-31&selected=5709020&PinnedHotelID=5709020&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-30&endDate=2025-10-31&selected=5709020&PinnedHotelID=5709020&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct 31 - Nov 1](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=5709020&PinnedHotelID=5709020&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=5709020&PinnedHotelID=5709020&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct 31 - Nov 2](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=5709020&PinnedHotelID=5709020&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=5709020&PinnedHotelID=5709020&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov 7 - Nov 9](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=5709020&PinnedHotelID=5709020&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=5709020&PinnedHotelID=5709020&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 27 of 27 rooms ### Superior Room With Courtyard View - Sleeps 2 ![1 bedroom, premium bedding, down duvets, in-room safe](https://images.trvl-media.com/lodging/6000000/5710000/5709100/5709020/e7b17abc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room - Courtyard 10.0 Exceptional 1 review ### Highlights Balcony Air conditioning Free cots/infant beds Fridge Flat-screen TV Pillow menu Separate bedroom Blackout curtains - 291 sq ft - Sleeps 2 - 2 Single Beds ![1 bedroom, premium bedding, down duvets, in-room safe](https://images.trvl-media.com/lodging/6000000/5710000/5709100/5709020/e7e0f7c1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room - Hirafu View 10.0 Exceptional 2 reviews ### Highlights Balcony Air conditioning Fridge Flat-screen TV Pillow menu Renovated in 2015 Down duvet Separate bedroom - 323 sq ft - Sleeps 3 - 2 Single Beds ![1 bedroom, premium bedding, down duvets, in-room safe](https://images.trvl-media.com/lodging/6000000/5710000/5709100/5709020/4c598cbe.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room - Mt. Yotei View, Twin 10.0 Exceptional 5 reviews ### Highlights Balcony Air conditioning Free cots/infant beds Fridge Flat-screen TV Pillow menu Separate bedroom Blackout curtains - 463 sq ft - Sleeps 2 - 2 Single Beds ![1 bedroom, premium bedding, down duvets, in-room safe](https://images.trvl-media.com/lodging/6000000/5710000/5709100/5709020/c707035a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room - Village View 9.0 Wonderful 4 reviews ### Highlights Balcony Air conditioning Fridge Flat-screen TV Pillow menu Renovated in 2015 Down duvet Separate bedroom - 355 sq ft - Sleeps 3 - 2 Single Beds ![Flat-screen TV, DVD player](https://images.trvl-media.com/lodging/6000000/5710000/5709100/5709020/8f5669f1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### One Bedroom Suite - Mt. Yotei View 10.0 Exceptional 1 review ### Highlights Balcony Separate dining area Private indoor hot tub Air conditioning Fridge Flat-screen TV Pillow menu Separate bedroom - 516 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ![Flat-screen TV, DVD player](https://images.trvl-media.com/lodging/6000000/5710000/5709100/5709020/d93efaf3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Suite - Courtyard ### Highlights Balcony Separate dining area Private indoor hot tub Air conditioning Fridge Flat-screen TV Pillow menu Separate bedroom - 581 sq ft - 1 bedroom - Sleeps 3 - 2 Single Beds ![Fridge, coffee/tea maker](https://images.trvl-media.com/lodging/6000000/5710000/5709100/5709020/ec741d89.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Onsen Suite - Courtyard ### Highlights Balcony Separate dining area Private indoor hot tub Air conditioning Fridge Flat-screen TV Pillow menu Separate bedroom - 592 sq ft - 1 bedroom - Sleeps 3 - 2 Single Beds ![Flat-screen TV, DVD player](https://images.trvl-media.com/lodging/6000000/5710000/5709100/5709020/e8c68113.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Onsen Suite - Hirafu View 10.0 Exceptional 1 review ### Highlights Balcony Separate dining area Private indoor hot tub Air conditioning Fridge Flat-screen TV Pillow menu Renovated in 2015 - 592 sq ft - 1 bedroom - Sleeps 4 - 1 King Bed ![1 bedroom, premium bedding, down duvets, in-room safe](https://images.trvl-media.com/lodging/6000000/5710000/5709100/5709020/11b2ea09.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Grand Deluxe Suite - Hirafu View ### Highlights Balcony Separate dining area Private indoor hot tub Air conditioning Fridge Flat-screen TV Pillow menu Renovated in 2015 - 645 sq ft - 1 bedroom - Sleeps 4 - 1 King Bed ![Flat-screen TV, DVD player](https://images.trvl-media.com/lodging/6000000/5710000/5709100/5709020/9aa87b9c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Grand Deluxe Onsen Suite - Mt. Yotei View (2-Bedroom Suite) ### Highlights Balcony Separate dining area Air conditioning Fridge Flat-screen TV Pillow menu Separate bedroom Blackout curtains - 764 sq ft - 2 bedrooms - Sleeps 5 - 1 Double Bed and 2 Single Beds ![Flat-screen TV, DVD player](https://images.trvl-media.com/lodging/6000000/5710000/5709100/5709020/20780e02.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Panoramic Penthouse, 4 Bedrooms ### Highlights Balcony Air conditioning Fridge Flat-screen TV Pillow menu Separate bedroom Blackout curtains Premium bedding - 2400 sq ft - 4 bedrooms - Sleeps 8 - 1 King Bed, 4 Single Beds and 2 Single Futons ![1 bedroom, premium bedding, down duvets, in-room safe](https://images.trvl-media.com/lodging/6000000/5710000/5709100/5709020/9829e41e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Grand Deluxe Suite With Hirafu Mountain View - Sleeps 4 ![Superior Room - Mt. Yotei View, King | 1 bedroom, premium bedding, down duvets, in-room safe](https://images.trvl-media.com/lodging/6000000/5710000/5709100/5709020/03ac5177.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room - Mt. Yotei View, King ### Highlights Balcony Air conditioning Free cots/infant beds Fridge Flat-screen TV Pillow menu Separate bedroom Blackout curtains - 322 sq ft - Mountain view - Sleeps 2 - 1 King Bed ![Fridge, coffee/tea maker](https://images.trvl-media.com/lodging/6000000/5710000/5709100/5709020/ec741d89.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Onsen Suite - Courtyard ### Highlights Balcony Air conditioning Fridge Flat-screen TV Pillow menu Separate bedroom Blackout curtains Premium bedding - 1 bedroom - Sleeps 3 - 1 King Bed ![Flat-screen TV, DVD player](https://images.trvl-media.com/lodging/6000000/5710000/5709100/5709020/630df0d3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Suite - Courtyard ### Highlights Balcony Air conditioning Fridge Flat-screen TV Pillow menu Separate bedroom Blackout curtains Premium bedding - 1 bedroom - Sleeps 3 - 1 King Bed ![Shower, free toiletries, hair dryer, slippers](https://images.trvl-media.com/lodging/6000000/5710000/5709100/5709020/w648h440x12y0-bfb5f23d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Twin Room With Hirafu Mountain View - Sleeps 3 ### Deluxe Suite Twin With Courtyard View - Sleeps 3 ![1 bedroom, premium bedding, down duvets, in-room safe](https://images.trvl-media.com/lodging/6000000/5710000/5709100/5709020/3f4f20ab.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Onsen Suite With Courtyard View - Sleeps 3 ![Living area | Flat-screen TV, DVD player](https://images.trvl-media.com/lodging/6000000/5710000/5709100/5709020/ac775f9d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Onsen Double Suite With Hirafu Mountain View - Sleeps 4 ![1 bedroom, premium bedding, down duvets, in-room safe](https://images.trvl-media.com/lodging/6000000/5710000/5709100/5709020/95a9c4e7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Grand Deluxe Onsen Suite With Mt. Yotei View - Sleeps 5 ### \[Main Building\] Penthouse With Panoramic Mt. Yotei View - Sleeps 6 ![1 bedroom, premium bedding, down duvets, in-room safe](https://images.trvl-media.com/lodging/6000000/5710000/5709100/5709020/0cc83fa8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Suite King With Courtyard View - Sleeps 3 ![1 bedroom, premium bedding, down duvets, in-room safe](https://images.trvl-media.com/lodging/6000000/5710000/5709100/5709020/a5812a92.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Onsen Suite With Courtyard View （King） - Sleeps 3 ![Shower, free toiletries, hair dryer, slippers](https://images.trvl-media.com/lodging/6000000/5710000/5709100/5709020/w648h440x12y0-bfb5f23d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room With Village View - Sleeps 3 ![1 bedroom, premium bedding, down duvets, in-room safe](https://images.trvl-media.com/lodging/6000000/5710000/5709100/5709020/7948e227.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### One Bedroom Suite With Mt. Yotei View - Sleeps 3 ![1 bedroom, premium bedding, down duvets, in-room safe](https://images.trvl-media.com/lodging/6000000/5710000/5709100/5709020/c750caaa.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room With Mt. Yotei View - Sleeps 2 ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FNiseko-Hotels-Chalet-Ivy-Hirafu.h5709020.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FNiseko-Hotels-Chalet-Ivy-Hirafu.h5709020.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C42.86056%2C140.70160&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=t6rGhK3KAFBJCT1hZgUsiuq3gso=) 6-32, Niseko Hirafu 1-jo 3-chome, Kutchan, Hokkaido, 044-0080 #### What's nearby - Niseko Mountain Resort Grand Hirafu - 1 min walk - 0.0 miles - Niseko Takahashi Dairy Farm - 9 min drive - 4.2 miles - Kutchancho Asahigaoka Ski Area - 11 min drive - 4.8 miles - Niseko Annupuri Gondola - 14 min drive - 7.5 miles - White Isle Niseko Snowmobile Park - 19 min drive - 10.0 miles #### Getting around - Kutchan Station - 9 min drive - New Chitose Airport (CTS) - 118 min drive #### Restaurants - ‪Toshiro's bar - ‬2 min walk - ‪% Arabica - ‬1 min walk - ‪blo blo - ‬1 min walk - ‪ristorante pizzeria “r niseko” - ‬1 min walk - ‪比羅夫坂 - ‬1 min walk ## About this property ### Chalet Ivy Hirafu Hotel near Niseko Mountain Resort Grand Hirafu Free English breakfast, an indoor mineral hot spring (onsen) and a terrace are just a few of the amenities provided at Chalet Ivy Hirafu. Skiers and snowboarders can spend time on the slopes at this hotel, which offers a free ski shuttle, ski passes and ski equipment hire. Treat yourself to spa services, such as reflexology, a body treatment or a massage. Stay connected with free in-room WiFi, and guests can find other amenities, such as a garden and laundry facilities. You'll also find perks such as: - Free self-parking - Free train station pick-up, hot springs on-site and a vending machine - A 24-hour front desk, concierge services and a front desk safe - Guest reviews say great things about the helpful staff Room features All 78 rooms offer comforts such as premium bedding and pillow menus, in addition to perks such as free WiFi and air conditioning. Other amenities include: - Showers, bidets and free toiletries - Flat-screen TVs with satellite channels and DVD players - Balconies, fridges and coffee/tea makers ## Similar properties ![Combined shower/bathtub, free toiletries, hair dryer, slippers](https://images.trvl-media.com/lodging/2000000/1950000/1946400/1946325/8957b815.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hilton Niseko Village Niseko - Pet-friendly - Parking included - Free WiFi - Restaurant 8.4 Very good 990 reviews £81 5 Nov - 6 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-05&endDate=2025-11-06&selected=1946325&PinnedHotelID=1946325&HadPinnedHotel=true®ionId=-1&adults=2) ![Snow and ski sports](https://images.trvl-media.com/lodging/6000000/5630000/5627000/5626985/be80bd05.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Yumoto Niseko Prince Hotel Hirafutei Kutchan - Spa - Parking included - Free WiFi - Restaurant 8.2 Very good 237 reviews £118 24 Nov - 25 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-24&endDate=2025-11-25&selected=5626985&PinnedHotelID=5626985&HadPinnedHotel=true®ionId=-1&adults=2) ![Public bath](https://images.trvl-media.com/lodging/5000000/4890000/4885000/4884974/80332cd8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Green Leaf Niseko Village, Tapestry Collection by Hilton Niseko - 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Free WiFi - Restaurant - Breakfast available - Laundry 8.8 Excellent 267 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-13&endDate=2025-11-14&selected=58975020&PinnedHotelID=58975020&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi and wired internet ### Parking and transport - Height restrictions apply for on-site parking - Free offsite parking - Return airport shuttle (surcharge) during limited hours - Area shuttle (surcharge) - Free train station pick-up and drop-off shuttle - Free ski shuttle - Free self parking on site - Limited on-site parking ### Food and drink - Free English breakfast available daily 7 AM to 10 AM - A bar/lounge - A restaurant ### Restaurants on site - Apres Lounge - HirafuZaka ### Things to do - 24-hour gym - Hot springs - Ski equipment rentals - Ski lessons - Ski passes - Ski storage ### Family friendly - DVD player - In-room refrigerator - Laundry facilities ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage - Safe at front desk - Vending machine ### Guest services - Concierge services - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance ### Outdoors - Garden - In the mountains - Terrace ### Spa - Aromatherapy - Hot springs - In-room massages - Public indoor mineral hot springs (onsen) - Public outdoor mineral hot springs (onsen) - Reflexology - Separate men/women areas in public bath - Treatment room - Yukata (Japanese robes) ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - No lift - Wheelchair accessibility ### More - 2 buildings - 6 floors - Built in 2012 - Designated smoking areas - Fireplace in lobby ## Room amenities ### Bedroom - Blackout drapes - Down comforter - Pillow menu - Premium bedding ### Bathroom - Bidet - Free toiletries - Hair dryer - Shower - Slippers - Towels provided ### Entertainment - DVD player - Flat-screen TV with satellite channels ### Food and drink - Coffee/tea maker - Free bottled water - Refrigerator ### More - Air conditioning (climate-controlled) - Desk - Iron/ironing board on request - Phone - Safe ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: midnight Minimum check-in age - 18 ### Check-out Check-out before 11 AM Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property This property doesn't offer after-hours check-in ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are available for JPY 10000 per night. ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking. - A tax is imposed by the city: JPY 150.00 per person, per night - An effective city/local tax rate of 2.00 per cent will be charged We have included all charges provided to us by the property. ### Optional extras - Late check-out is available for a fee (subject to availability) - Rollaway bed fee: JPY 10000 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash Safety features at this property include a fire extinguisher and a smoke detector This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts Reservations are required for massage services, spa treatments and private bath/onsen; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file Parking height restrictions apply Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Chalet Ivy Chalet Ivy Hotel Chalet Ivy Hotel Kutchan Chalet Ivy Kutchan Chalet Ivy a Niseko Hotel Japan/Hokkaido - Kutchan-Cho Chalet Ivy Japan/Hokkaido - Kutchan-Cho Chalet Ivy Chalet Ivy Hirafu Hotel Chalet Ivy Hirafu Kutchan Chalet Ivy Hirafu Hotel Kutchan ## Frequently asked questions ### Is Chalet Ivy Hirafu pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Chalet Ivy Hirafu? > Self-parking is free at this property; nearby parking is also free. ### What time is check-in at Chalet Ivy Hirafu? > Check-in start time: 3:00 PM; check-in end time: midnight. After-hours check-in is not available. ### What time is check-out at Chalet Ivy Hirafu? > Checkout is at 11 AM. Late checkout is available for a fee (subject to availability). ### Does Chalet Ivy Hirafu provide a shuttle to the airport? > Yes, there's an airport shuttle. A per person fee applies. ### Where is Chalet Ivy Hirafu located? > Located near the slopes, this Kutchan hotel is situated in the mountains, within 1 mile (2 km) of Niseko-Shakotan-Otarukaigan Quasi-National Park and Niseko Mountain Resort Grand Hirafu, and is convenient for winter sports, such as cross-country skiing and snowshoeing. Annupuri and Noasc are also within 3 miles (5 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Chalet Ivy Hirafu Reviews 9.6 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 274 8 - Good 64 6 - Okay 4 4 - Poor 3 2 - Terrible 1 ### 9.8/10 Cleanliness ### 9.6/10 Staff & service ### 9.6/10 Amenities ### 9.6/10 Property conditions & facilities ### 9.4/10 Eco-friendliness ### 10/10 Excellent #### Amy 23 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Amazing stay Beautiful hotel in a fantastic location. Reception staff were incredibly professional and helpful. ##### Amy Stayed 4 nights in Jan 2025 ### 10/10 Excellent #### Glen 17 Feb 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Friendly staff and a very clean and lovely hotel! ##### Glen Stayed 5 nights in Feb 2025 ### 10/10 Excellent #### Alissa 27 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We had a great stay at Chalet Ivy ##### Alissa Stayed 6 nights in Feb 2025 ### 10/10 Excellent #### Nate 27 Feb 2025 Liked: Cleanliness, staff & service, property conditions & facilities Amazing stay! Staff was incredible ##### Nate Stayed 3 nights in Feb 2025 ### 10/10 Excellent #### David 2 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities walkable to the gondola and downtown restaurants. Friendly staff and a ride to our Sapporo shuttle was included. ##### David Stayed 4 nights in Mar 2025 ### 10/10 Excellent #### Michelle 22 Jan 2025 Liked: Amenities Convenient and beautiful boutique hotel. ##### Michelle Stayed 3 nights in Jan 2025 ### 10/10 Excellent #### Tobias 14 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great mid price hotel for boarding at niseko, property was lovely. Beds were amazing, but after 26 hours of travelling, any bed would be! ##### Tobias Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Seongyeon 3 Mar 2025 Liked: Cleanliness, staff & service, property conditions & facilities 2nd time staying at this location. Very friendly staff, clean facility, cozy spa, overall excellent experience. ##### Seongyeon Stayed 4 nights in Feb 2025 ### 10/10 Excellent #### Alex 2 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities My stay was great! Genuinely would be coming back to this place, it’s walking distance from the ace gondola/ welcome center, as well as walking distance from the downtown area, making it a solid base. Hotel staff were friendly and helpful, and breakfast was super solid too. ##### Alex Stayed 3 nights in Feb 2025 ### 10/10 Excellent #### JIRO 9 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I have been wanting to stay here for a while and had a great time with the staff and the homey atmosphere. The transportation to and from the slopes was perfect and I would use it again. ##### JIRO Stayed 2 nights in Mar 2025 ### 10/10 Excellent #### Travis 6 Mar 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Fantastic hotel in Niseko This hotel was fantastic! Great location, great service, and great amenities. Onsen is awesome after a day of boarding. Will definitely be coming back here in the future. ##### Travis Stayed 5 nights in Feb 2025 ### 10/10 Excellent #### Verified traveller 2 Feb 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Perfect for ski trip Amazing stay. Great location, onsite onsen was nice to have. Ski locker facility was perfect. Morning buffet was always good. ##### Verified traveller Stayed 6 nights in Jan 2025 ### 10/10 Excellent #### Brett 15 Feb 2025 Liked: Cleanliness, staff & service, property conditions & facilities Super close to slopes and food. The ski concierge was the best, lockers for all our gear and free shuttle right outside. ##### Brett Stayed 2 nights in Feb 2025 ### 10/10 Excellent #### Douglas 12 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Really nice hotel. Clean, good facilities, great location, friendly staff. They provide a shuttle to / from the ski lifts (about 600m uphill) and you never have to wait. Would highly recommend. ##### Douglas Stayed 7 nights in Jan 2025 ### 10/10 Excellent #### Shiu Tung 14 Mar 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent service & food quality, perfect location to start a ski day ##### Shiu Tung Stayed 6 nights in Mar 2023 ### 10/10 Excellent #### Sin Tung 5 Feb 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location to reach ##### Sin Tung Stayed 3 nights in Jan 2024 ### 10/10 Excellent #### Charm Wah 27 Dec 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great hotel great services ##### Charm Wah ### 10/10 Excellent #### MA. MARNA 31 Mar 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The location is great. The staff were very helpful and accomodating. ##### MA. MARNA Stayed 3 nights in Mar 2023 ### 8/10 Good #### Li 13 Jan 2025 Liked: Cleanliness, staff & service, property conditions & facilities I booked three nights with half board. The breakfast was excellent, but dinner were not so great, not for the money we paid. ##### Li Stayed 3 nights in Jan 2025 ### 10/10 Excellent #### Siak Chuan Edward 26 Dec 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everything is excellent here - the service, the location, the room, the onsen. One small blemish - wish they have more washers and dryers. ##### Siak Chuan Edward Stayed 3 nights in Dec 2024 ### 10/10 Excellent #### Paruensul 25 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Shuttle service to the mountain, they also will schedule shuttle service to local transportation services. Super helpful getting around. ##### Paruensul Stayed 5 nights in Jan 2025 ### 10/10 Excellent #### MIN FERN 3 Oct 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The dinner and breakfast were sumptuous and superb. Waiters were very attentive and provided maximum attention. Place is very clean and new. ##### MIN FERN Stayed 2 nights in Oct 2024 ### 10/10 Excellent #### ChinYi 15 Mar 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Good ##### ChinYi Stayed 6 nights in Mar 2025 ### 10/10 Excellent #### Jean-Marie 17 Mar 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very good breakfast and excellent location. Shuttles to the ski lifts were abundant and available anytime. Staff and rooms were very good as well. Used ski rental right in the hotel ##### Jean-Marie Stayed 5 nights in Mar 2024 ### 10/10 Excellent #### Lung-Chi 28 Feb 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Love the wine bar in the lobby! Nice staffs and great services. ##### Lung-Chi Stayed 5 nights in Feb 2023 ## Expedia's Latest Trends ### Hotels > [Grand Chariot Hokutoshichisei 135°](https://www.expedia.co.uk/Awaji-Hotels-Grand-Chariot-Hokutoshichisei-135.h34745847.Hotel-Information) > > [The Bridge Hotel](https://www.expedia.co.uk/Chertsey-Hotels-The-Bridge-Hotel.h8199661.Hotel-Information) > > [All-Inclusive Hotels in Province of Palermo](https://www.expedia.co.uk/Destinations-In-Province-Of-Palermo-All-Inclusive-Hotel.0-0-d6052978-tAllInclusiveHotel.Hotel-Filter-Destinations) > > [GreeneKing Hotels in South Coast](https://www.expedia.co.uk/South-Coast-Hotels-Greene-King.0-0-d6046244--bGreeneKing.Travel-Guide-Filter-Hotels) > > [Hotels in South Shore](https://www.expedia.co.uk/South-Shore-Blackpool-Hotels.0-n6341893-0.Travel-Guide-Filter-Hotels) > > [Fujisan Onsen Hotel Kaneyamaen](https://www.expedia.co.uk/Fujiyoshida-Hotels-Fujisan-Onsen-Hotel-Kaneyamaen.h14626290.Hotel-Information) > > [Highland Resort Hotel & Spa](https://www.expedia.co.uk/Kofu-Hotels-Highland-Resort-Hotel-Spa.h990130.Hotel-Information) > > [Tenpyo Ryokan](https://www.expedia.co.uk/Nara-Hotels-Tenpyo-Ryokan.h14844103.Hotel-Information) > > [Finca la Bobadilla, Leading Hotels of the World](https://www.expedia.co.uk/Loja-Hotels-La-Bobadilla.h438327.Hotel-Information) > > [Fuji View Hotel](https://www.expedia.co.uk/Kofu-Hotels-Fuji-View-Hotel.h2333483.Hotel-Information) > > [Hoshino Resorts KAI Nikko](https://www.expedia.co.uk/Nikko-Hotels-Hoshino-Resorts-KAI-Nikko.h17903043.Hotel-Information) > > [Hotels in Eccles](https://www.expedia.co.uk/Eccles-Hotels.d180184.Travel-Guide-Hotels) > > [Nishiyama Onsen Keiunkan](https://www.expedia.co.uk/Hayakawa-Hotels-Nishiyama-Onsen-Keiunkan.h37148164.Hotel-Information) > > [Admiral Hotel at Park Avenue](https://www.expedia.co.uk/London-Hotels-Admiral-Hotel-At-Park-Avenue.h3512092.Hotel-Information) > > [Cheap Hotels in Camden Town](https://www.expedia.co.uk/Camden-Town-London-Hotels-Budget-Hotels.0-n179518-0-tBudgetHotels.Travel-Guide-Filter-Hotels) > > [HOSHINOYA Okinawa](https://www.expedia.co.uk/Okinawa-Hotels-HOSHINOYA-Okinawa.h40226148.Hotel-Information) > > [Kasuitei Ohya](https://www.expedia.co.uk/Kofu-Hotels-Kasuitei-Ohya.h13002262.Hotel-Information) > > [Tokyo Disney Celebration Hotel](https://www.expedia.co.uk/Tokyo-Hotels-Tokyo-Disney-Celebration-Hotel.h21163232.Hotel-Information) > > [All-Inclusive Hotels in Greece](https://www.expedia.co.uk/Destinations-In-Greece-All-Inclusive-Hotel.0-0-d67-tAllInclusiveHotel.Hotel-Filter-Destinations) > > [Wakakusa no Yado Maruei Ryokan](https://www.expedia.co.uk/Kofu-Hotels-Wakakusa-No-Yado-Maruei-Ryokan.h6136631.Hotel-Information) > > [Konansou](https://www.expedia.co.uk/Fujikawaguchiko-Hotels-Konansou.h9145049.Hotel-Information) > > [Hotel Fukinomori](https://www.expedia.co.uk/Nagiso-Hotels-Hotel-Fukinomori.h34515912.Hotel-Information) > > [Suimeikan Karukaya Sanso](https://www.expedia.co.uk/Takayama-Hotels-Suimeikan-Karukaya-Sanso.h16258706.Hotel-Information) > > [Courtyard By Marriott Kyoto Shijo Karasuma](https://www.expedia.co.uk/Kyoto-Hotels-Courtyard-By-Marriott-Kyoto-Shijo-Karasuma.h20518950.Hotel-Information) ### Flights > [Flights from Manchester (MAN) to George Town (PEN)](https://www.expedia.co.uk/lp/flights/man/pen/manchester-to-penang) ### Activities > [Things to do in Bali](https://www.expedia.co.uk/Things-To-Do-In-Bali.d6035278.Travel-Guide-Activities) ### Packages > [Comoros Holidays](https://www.expedia.co.uk/Comoros.d39.Holidays-City-Breaks) ### General > [Visit Knock](https://www.expedia.co.uk/Knock.dx6057815)