Title: Grand Park Otaru Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Grand Park Otaru Mountain ski retreat with 2 restaurants and bar/lounge ![2 restaurants, dinner served, Japanese cuisine](https://images.trvl-media.com/lodging/3000000/2700000/2691200/2691166/9237fa0c.jpg?impolicy=resizecrop&rw=598&ra=fit) ![View from room](https://images.trvl-media.com/lodging/3000000/2700000/2691200/2691166/ca986e1a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Presidential Suite Room, Non Smoking | 1 bedroom, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/3000000/2700000/2691200/2691166/87a36521.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/3000000/2700000/2691200/2691166/141b5980.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Chapel](https://images.trvl-media.com/lodging/3000000/2700000/2691200/2691166/2c32806a.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Grand Park Otaru, in the city center, offers convenient shopping and two Japanese restaurants. Relax with drinks at the bar after skiing, with equipment storage available. Free WiFi in rooms, luggage storage, multilingual staff, and conference facilities are provided. 8.6 Excellent ## Popular amenities - - - Bar - Parking available - Laundry - 24/7 front desk £47 3 Nov - 4 Nov ## Room options ### Check availability for these dates Tonight [Oct 18 - Oct 19](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-18&endDate=2025-10-19&selected=2691166&PinnedHotelID=2691166&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-18&endDate=2025-10-19&selected=2691166&PinnedHotelID=2691166&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct 19 - Oct 20](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-19&endDate=2025-10-20&selected=2691166&PinnedHotelID=2691166&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-19&endDate=2025-10-20&selected=2691166&PinnedHotelID=2691166&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct 24 - Oct 26](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=2691166&PinnedHotelID=2691166&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=2691166&PinnedHotelID=2691166&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct 31 - Nov 2](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=2691166&PinnedHotelID=2691166&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=2691166&PinnedHotelID=2691166&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 14 of 14 rooms ![Presidential Suite Room, Non Smoking | 1 bedroom, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/3000000/2700000/2691200/2691166/43db6c7f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Presidential Suite Room, Non Smoking ### Highlights Air conditioning Fridge LCD TV Separate bedroom Toilet with electronic bidet Private bathroom Shower/bath combination Hairdryer - 1 bedroom - Ocean view - Sleeps 3 - 1 King Bed ![Executive Suite Room, Non Smoking | 1 bedroom, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/3000000/2700000/2691200/2691166/ea3be7d1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Suite Room, Non Smoking ### Highlights Air conditioning Fridge LCD TV Separate bedroom Toilet with electronic bidet Private bathroom Shower/bath combination Hairdryer - 1 bedroom - Ocean view - Sleeps 3 - 1 King Bed ![Bay Suite Room, Non Smoking | 1 bedroom, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/3000000/2700000/2691200/2691166/6d461bc7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Bay Suite Room, Non Smoking ### Highlights Air conditioning Fridge LCD TV Separate bedroom Toilet with electronic bidet Private bathroom Shower/bath combination Hairdryer - 1 bedroom - Bay view - Sleeps 3 - 2 Large Single Beds OR 1 King Bed ![2 Connecting Twin Room, Non Smoking, Ocean View | 1 bedroom, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/3000000/2700000/2691200/2691166/208d5dee.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 2 Connecting Twin Room, Non Smoking, Ocean View ### Highlights Air conditioning Connecting rooms available Fridge LCD TV Separate bedroom Toilet with electronic bidet Private bathroom Shower/bath combination - Ocean view - Sleeps 6 - 4 Large Single Beds ![1 bedroom, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/3000000/2700000/2691200/2691166/240a9125.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Room, Non Smoking, Mountain View 8.0 Very good 5 reviews ### Highlights Air conditioning Fridge LCD TV Separate bedroom Toilet with electronic bidet Private bathroom Shower/bath combination Hairdryer - 344 sq ft - Mountain view - Sleeps 3 - 1 King Bed ![1 bedroom, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/3000000/2700000/2691200/2691166/49d75806.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Twin Room, Non Smoking, Mountain View 9.0 Wonderful 12 reviews ### Highlights Air conditioning Fridge LCD TV Separate bedroom Toilet with electronic bidet Private bathroom Shower/bath combination Hairdryer - 344 sq ft - Mountain view - Sleeps 3 - 2 Large Single Beds ![1 bedroom, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/3000000/2700000/2691200/2691166/49d75806.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Twin Room, Non Smoking, Ocean View 9.0 Wonderful 15 reviews ### Highlights Air conditioning Fridge LCD TV Separate bedroom Toilet with electronic bidet Private bathroom Shower/bath combination Hairdryer - 344 sq ft - Ocean view - Sleeps 3 - 2 Large Single Beds ![1 bedroom, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/3000000/2700000/2691200/2691166/ddff317b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room, Non Smoking, Ocean View 10.0 Exceptional 1 review ### Highlights Air conditioning Fridge LCD TV Separate bedroom Toilet with electronic bidet Private bathroom Shower/bath combination Hairdryer - 344 sq ft - Ocean view - Sleeps 3 - 1 King Bed ![1 bedroom, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/3000000/2700000/2691200/2691166/a4750eb8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room, Non Smoking, Mountain View 7.6 Good 5 reviews ### Highlights Air conditioning Fridge LCD TV Separate bedroom Toilet with electronic bidet Private bathroom Shower/bath combination Hairdryer - 344 sq ft - Mountain view - Sleeps 3 - 1 King Bed ![1 bedroom, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/3000000/2700000/2691200/2691166/4182f6d3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Twin Room, Non Smoking, Mountain View 10.0 Exceptional 2 reviews ### Highlights Air conditioning Fridge LCD TV Separate bedroom Toilet with electronic bidet Private bathroom Shower/bath combination Hairdryer - 344 sq ft - Mountain view - Sleeps 3 - 2 Large Single Beds ![1 bedroom, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/3000000/2700000/2691200/2691166/w1199h799x1y0-92d8607d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Room, Non Smoking, Ocean View 7.8 Good 9 reviews ### Highlights Air conditioning Fridge LCD TV Separate bedroom Toilet with electronic bidet Private bathroom Shower/bath combination Hairdryer - 344 sq ft - Ocean view - Sleeps 3 - 1 King Bed ![1 bedroom, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/3000000/2700000/2691200/2691166/6b42af48.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Twin Room, Non Smoking, Ocean View 8.0 Very good 5 reviews ### Highlights Air conditioning Fridge LCD TV Separate bedroom Toilet with electronic bidet Private bathroom Shower/bath combination Hairdryer - 344 sq ft - Ocean view - Sleeps 3 - 2 Large Single Beds ![Japanese Style Suite Room, Non Smoking, Ocean View | 1 bedroom, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/3000000/2700000/2691200/2691166/f2cee217.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Japanese Style Suite Room, Non Smoking, Ocean View 10.0 Exceptional 1 review ### Highlights Air conditioning Fridge LCD TV Separate bedroom Toilet with electronic bidet Private bathroom Shower/bath combination Hairdryer - 559 sq ft - 1 bedroom - Partial ocean view - Sleeps 7 - 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FSapporo-Hotels-Grand-Park-Otaru.h2691166.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FSapporo-Hotels-Grand-Park-Otaru.h2691166.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C43.18347%2C141.02396&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=aJbNe7cttbaW3zyApcBa1ObWB3M=) 11-3 Chikko, Otaru, Hokkaido, 047-0008 #### What's nearby - Shin Nihonkai Ferry - 11 min walk - 0.6 miles - Sakaimachi Street - 18 min walk - 1.0 mile - Otaru Music Box Museum - 2 min drive - 1.3 miles - Otaru Canal - 3 min drive - 1.7 miles - Asarigawa Hot Spring - 5 min drive - 3.4 miles #### Getting around - Otaru-Chikkō Station - 7 min walk - Inazumi-koen Station - 21 min drive - New Chitose Airport (CTS) - 76 min drive #### Restaurants - ‪回転寿司 魚一心 小樽店 - ‬1 min walk - ‪美園 ウイングベイ小樽店 - ‬3 min walk - ‪マクドナルド - ‬2 min walk - ‪モスバーガー ウイングベイ小樽店 - ‬3 min walk - ‪テラスブラッセリー - ‬1 min walk ## About this property ### Grand Park Otaru Upscale hotel near Otaru Canal At Grand Park Otaru, you can look forward to shopping on-site, dry cleaning/laundry services and a bar. With amenities such as a ski shuttle and ski storage, this hotel is a great place to hit the slopes. Enjoy Japanese cuisine and more at the two on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities, such as conference space. You'll also enjoy the following perks during your stay: - Buffet breakfast (surcharge), self-parking (surcharge) and a front desk safe - A lift, luggage storage and a vending machine - Wedding services, multilingual staff and a 24-hour front desk - Guest reviews say great things about the helpful staff Room features All 296 rooms offer comforts such as laptop-friendly workspaces and air conditioning, in addition to perks such as free WiFi and safes. Guests reviews give good marks for the clean rooms at the property. Other amenities include: - Bathrooms with toilets with electronic bidets and shower/bath combinations - 32-inch LCD TVs with cable channels - Fridges, coffee grinders and electric kettles ## Similar properties ![Restaurant](https://images.trvl-media.com/lodging/23000000/22180000/22178300/22178269/1c7e348c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Torifito Otaru Canal Otaru - Free WiFi - Restaurant - Air conditioning - Breakfast available 9.0 Wonderful 1,011 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=22178269&PinnedHotelID=22178269&HadPinnedHotel=true®ionId=-1&adults=2) ![Hot springs](https://images.trvl-media.com/lodging/6000000/5330000/5325000/5324946/398b0ad6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Sonia Otaru Otaru - Free WiFi - Restaurant - Air conditioning - Breakfast available 8.6 Excellent 1,003 reviews £53 18 Nov - 19 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-05&endDate=2025-11-19&selected=5324946&PinnedHotelID=5324946&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/5000000/4650000/4644100/4644047/6b34d451.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Nord Otaru Otaru - Free WiFi - Restaurant - Air conditioning - Breakfast available 8.8 Excellent 1,004 reviews £47 11 Nov - 12 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-11&endDate=2025-11-12&selected=4644047&PinnedHotelID=4644047&HadPinnedHotel=true®ionId=-1&adults=2) ![Hot springs](https://images.trvl-media.com/lodging/5000000/4540000/4538100/4538031/f83e277b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Dormy Inn Premium Otaru Natural Hot Spring Otaru - Spa - Free WiFi - Restaurant - Air conditioning 8.8 Excellent 1,020 reviews £61 30 Oct - 31 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-30&endDate=2025-10-31&selected=4538031&PinnedHotelID=4538031&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/77000000/76620000/76612700/76612631/f061da4e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Grids Premium Hotel Otaru Otaru - Spa - Free WiFi - Restaurant - Air conditioning 9.0 Wonderful 377 reviews £42 12 Nov - 13 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-12&endDate=2025-11-13&selected=76612631&PinnedHotelID=76612631&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/7000000/6910000/6906500/6906453/f41bd15d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Authent Hotel Otaru Otaru - Spa - Free WiFi - Restaurant - Air conditioning 8.6 Excellent 888 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=6906453&PinnedHotelID=6906453&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/7000000/6430000/6429900/6429864/ce9b4a49.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Asari Classe Hotel Otaru - Pool - Hot tub - Spa - Parking included 8.6 Excellent 450 reviews £50 26 Oct - 27 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-26&endDate=2025-10-27&selected=6429864&PinnedHotelID=6429864&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/33000000/32670000/32668600/32668535/e30adef2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Unwind Hotel & Bar Otaru Otaru - Free WiFi - Restaurant - Air conditioning - Parking available 9.2 Wonderful 598 reviews £53 13 Nov - 14 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-13&endDate=2025-11-14&selected=32668535&PinnedHotelID=32668535&HadPinnedHotel=true®ionId=-1&adults=2) ![Bar (on property)](https://images.trvl-media.com/lodging/114000000/113570000/113561800/113561769/b37868ac.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Granbell Hotel Otaru Otaru - Free WiFi - Restaurant - Air conditioning - Parking available 7.6 Good 19 reviews £63 22 Oct - 23 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-22&endDate=2025-10-23&selected=113561769&PinnedHotelID=113561769&HadPinnedHotel=true®ionId=-1&adults=2) ![Public bath](https://images.trvl-media.com/lodging/115000000/114920000/114912900/114912818/99ccdc79.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### ASARIGAWAONSENHOTEL Otaru - Parking included - Free WiFi - Restaurant - Air conditioning 9.4 Exceptional 6 reviews £57 27 Oct - 28 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-27&endDate=2025-10-28&selected=114912818&PinnedHotelID=114912818&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Ski shuttle (surcharge) - Covered parking on site (JPY 1,650 per day; includes in/out privileges) - Limited on-site parking - Onsite parking includes off-street options ### Food and drink - Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: JPY 3,025 for adults and JPY 1,694 for children - 2 restaurants - A bar/lounge ### Restaurants on site - Cocoro ### Things to do - Shopping - Ski storage ### Family friendly - In-room refrigerator ### Conveniences - 24-hour front desk - Luggage storage - Safe at front desk - Vending machine ### Guest services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Wedding services ### Business services - Conference space ### Accessibility - Lift ### More - 18 floors - Banquet hall - Designated smoking areas ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Bidet - Free toiletries - Hair dryer - Private bathroom - Shower/bathtub combination - Slippers - Towels provided ### Entertainment - 32-inch LCD TV with cable channels ### Food and drink - Coffee grinder - Coffee/tea maker - Electric kettle - Refrigerator ### More - Air conditioning - Desk - Laptop workspace - Phone - Safe ## Policies ### Check-in Check-in start time: 2:00 PM; check-in end time: midnight Minimum check-in age - 18 ### Check-out Check-out before 10:00 AM ### Special check-in instructions Front desk staff will greet guests on arrival at the property This property doesn't offer after-hours check-in The type of breakfast (buffet or full) available at this property varies with stay dates. ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome 1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Fee for buffet breakfast: from approximately JPY 3025 for adults and from JPY 1694 for children - Covered self-parking fee: JPY 1650 per day (in/out privileges) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Housekeeping service is not provided for "No room cleaning provided" room types, and trash removal and towel exchanges are provided every other night beginning on the second night. For all other room types, housekeeping, trash removal and towel exchanges are provided daily. If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Hotel Grand Park Otaru Otaru Grand Park Grand Park Hotel Otaru Grand Park Otaru Hokkaido Grand Park Otaru Hotel Otaru Hilton Otaru Otaru Grand Park Hotel Otaru Hilton Grand Park Otaru Hotel Otaru Hilton Grand Park Hotel Otaru Otaru Grand Park Hotel Hilton Otaru Grand Park Otaru Hokkaido Otaru Hilton Hilton Otaru Grand Park Hotel Otaru Otaru Grand Park Hotel Grand Park Otaru Hotel Grand Park Otaru Otaru Grand Park Otaru Hokkaido Grand Park Otaru Hotel Otaru ## Frequently asked questions ### Is Grand Park Otaru pet-friendly? > No, pets are not allowed at this property. ### How much does it cost to stay at Grand Park Otaru? > As of 18 Oct 2025, prices found for a 1-night stay for 2 adults at Grand Park Otaru on 3 Nov 2025 start from £46.75, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Sapporo-Hotels-Grand-Park-Otaru.h2691166.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### How much is parking at Grand Park Otaru? > Self-parking is available for JPY 1650 per day. Limited spots are available. ### What time is check-in at Grand Park Otaru? > Check-in start time: 2:00 PM; check-in end time: midnight. After-hours check-in is not available. ### What time is check-out at Grand Park Otaru? > Checkout is at 10:00 AM. ### Where is Grand Park Otaru located? > Conveniently located near the ski slopes, this Otaru hotel is situated in a shopping district within 2 miles (3 km) of Sakaimachi Street, Otaru Canal and Otaru Music Box Museum. Kitaichi Venezia Musuem and Shin Nihonkai Ferry are also within 2 miles (3 km). Otaru-Chikkō Station is 7 minutes by foot and Minami-Otaru Station is 22 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Grand Park Otaru Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.8 Cleanliness ### 8.0 Location ### 8.8 Staff & service ### 8.6 Eco-friendliness ### 8.4 Property conditions & facilities 10 - Excellent 533 8 - Good 327 6 - Okay 81 4 - Poor 49 2 - Terrible 18 ### 10/10 Excellent #### Kathryn 13 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities Nice hotel connected to train station and shopping mall. Needs alittle updating but very ckean ##### Kathryn Stayed 2 nights in Oct 2025 ### 8/10 Good #### Hak Kwong 5 Aug 2025 Liked: Cleanliness, staff & service Nice hotel, friendly staff ##### Hak Kwong Stayed 1 night in Aug 2025 ### 8/10 Good #### Tim 8 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This is the 2nd time we are staying in Grand Park Otaru when we visit Otaru. Proximity to the canal and the eateries makes it our choice ![Canals decorated with lanterns](https://a.travel-assets.com/ugc/hotel-reviews/cda34c1e-c93a-4f02-b025-8b8c4a9ac29d-1754626096064.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Tim Stayed 2 nights in May 2025 ### 10/10 Excellent #### Susana 21 Jul 2025 Liked: Cleanliness, property conditions & facilities It was perfect for what we needed. ##### Susana Stayed 7 nights in Jun 2025 ### 10/10 Excellent #### Kin kwan 31 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very fast response. Great car park and department store nearby ##### Kin kwan Stayed 1 night in Jul 2025 ### 10/10 Excellent #### KIN PING 26 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Ok ##### KIN PING Stayed 1 night in Aug 2025 ### 10/10 Excellent #### William 31 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities great place will definitely stay again when in Hokkaido ##### William Stayed 5 nights in Jan 2025 ### 10/10 Excellent #### du 1 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Its such a great place to stay with the price! ##### du Stayed 1 night in Jan 2025 ### 8/10 Good #### Stephen 7 Aug 2025 Liked: Cleanliness, staff & service, amenities Great sized room with a great view. Safe didn’t work dim bathroom one light out in the bathroom. Basic tv only in Japanese. Breakfast was good, we sat by the window looking at a pile of dirt with weeds growing out of it. Just needs a bit more attention to detail. ##### Stephen Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Wincy 22 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice hotel with nice staff. Love it’s connected to the shopping mall. ##### Wincy Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### GARY 20 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort EXPERIENCE EXCELLENT ##### GARY Stayed 7 nights in Jun 2025 ### 6/10 Okay #### Gillian 28 Jun 2025 Liked: Staff & service Disliked: Property conditions & facilities 8 years ago I stayed at grand park otaru hotel. It was pleasant stay, I really like it a lot so I decided to stay at the same hotel this time round for my holiday. The toilet had a very strong unbearable mouldy smell. ##### Gillian Stayed 1 night in Jun 2025 ### 8/10 Good #### Russell 10 Feb 2025 Liked: Property conditions & facilities We were happy with our stay ##### Russell Stayed 2 nights in Feb 2025 ### 10/10 Excellent #### Jacky 3 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice ocean view. Clean hotel. Friendly staff ##### Jacky Stayed 3 nights in Apr 2025 ### 8/10 Good #### TIMOTHY 6 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Friendly staff, excellent location and spacious rooms. Shame the Gold Member VIP benefits are so limited. Just 20% off food or beverages once during your stay and no room upgrade. ....and I was there for 7 nights. ##### TIMOTHY Stayed 7 nights in Jun 2025 ### 10/10 Excellent #### Coco 3 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice hotel 👍👍👍👍 ##### Coco Stayed 1 night in Mar 2025 ### 4/10 Poor #### Braden 25 Jun 2025 Liked: Cleanliness Disliked: Amenities, property conditions & facilities Overall I felt like the property felt a little tired. Could definitely do with a refresh/renovation. ##### Braden Stayed 2 nights in Jun 2025 ### 8/10 Good #### JAEBOK 7 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice facility Nice facility. Nice view. But it little bit far from otaru canal. Even though hotel has many advantage to accomodation ##### JAEBOK Stayed 1 night in May 2025 ### 10/10 Excellent #### Paul 16 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent hotel at a reasonable price, near the train station and connected to a large mall ##### Paul Stayed 2 nights in Jan 2025 ### 10/10 Excellent #### tao 18 Jan 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice service and location is very good The hotel offered exceptional service and enjoyed a highly convenient location with close proximity to the JR line. The staff were both friendly and accommodating. ##### tao Stayed 4 nights in Jan 2025 ### 10/10 Excellent #### Ruby Chun Ju 25 Dec 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Really convenient. And really great staff. ##### Ruby Chun Ju Stayed 1 night in Dec 2024 ### 10/10 Excellent #### Scot 22 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Location Location Location. Shopping mall attached with a ton of stores and places to eat. ##### Scot Stayed 4 nights in Dec 2024 ### 10/10 Excellent #### Verified traveller 25 Dec 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Very good location, clean and comfortable hotel. Windows open a crack, which is always a plus. ##### Verified traveller Stayed 1 night in Dec 2024 ### 6/10 Okay #### Kenny 27 Mar 2025 Liked: Cleanliness #### Older hotel with good upkeep, but little upgrade Nice, but older hotel with excellent upkeep, but little upgrade for a few decades. Our room offer excellent view of the marina. The location is close to the Otaruchikko station, but almost all tourist attractions are more than 20 minutes walking distance away which means train and taxi are necessary. ##### Kenny Stayed 1 night in Mar 2025 ### 6/10 Okay #### jacinta 28 Apr 2025 Disliked: Amenities The location a bit far from the town centre. 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