Title: Authent Hotel Otaru Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Authent Hotel Otaru Hotel with 3 restaurants, 7-minute walk to Otaru Canal ![Exterior](https://images.trvl-media.com/lodging/7000000/6910000/6906500/6906453/f41bd15d.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Daily buffet breakfast (JPY 3000 per person)](https://images.trvl-media.com/lodging/7000000/6910000/6906500/6906453/a7b8850b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lift](https://images.trvl-media.com/lodging/7000000/6910000/6906500/6906453/a2cfbf3d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Authent Suite(for 2 person) Non Smoking (54 square meter) | City view](https://images.trvl-media.com/lodging/7000000/6910000/6906500/6906453/32b58ebf.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby](https://images.trvl-media.com/lodging/7000000/6910000/6906500/6906453/6822d0b7.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Authent Hotel Otaru, near the scenic Otaru Canal, offers thoughtful amenities like a coffee shop/café and dry cleaning services. Guests can book spa massages or enjoy French dishes at one of three restaurants. Visitors praise the helpful staff and well-maintained property. 8.6 Excellent ## Popular amenities - Parking available - Bar - Spa - Room service - Breakfast available - 24/7 front desk ## Room options ### Check availability for these dates Tonight [Oct 30 - Oct 31](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-30&endDate=2025-10-31&selected=6906453&PinnedHotelID=6906453&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-30&endDate=2025-10-31&selected=6906453&PinnedHotelID=6906453&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct 31 - Nov 1](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=6906453&PinnedHotelID=6906453&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=6906453&PinnedHotelID=6906453&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct 31 - Nov 2](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=6906453&PinnedHotelID=6906453&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=6906453&PinnedHotelID=6906453&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov 7 - Nov 9](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=6906453&PinnedHotelID=6906453&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=6906453&PinnedHotelID=6906453&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 8 of 8 rooms ![Double Room(for 2 person) Non Smoking(18 square meter) | 1 bedroom, down duvets, desk, soundproofing](https://images.trvl-media.com/lodging/7000000/6910000/6906500/6906453/a806fcee.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room(for 2 person) Non Smoking(18 square meter) 8.6 Excellent 17 reviews ### Highlights Soundproofed Air conditioning Heating Fridge LED TV Down duvet Separate bedroom Rainfall showerhead - 193 sq ft - Sleeps 3 - 1 Queen Bed ![1 bedroom, down duvets, desk, soundproofing](https://images.trvl-media.com/lodging/7000000/6910000/6906500/6906453/b2db3298.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Twin Room(for 2 person) Non Smoking(27 square meter) 9.0 Wonderful 19 reviews ### Highlights Soundproofed Air conditioning Heating Fridge LED TV Down duvet Separate bedroom Rainfall showerhead - 290 sq ft - Sleeps 4 - 2 Large Single Beds ![2 Single Beds with 1 Extra Bed(for 3 person) Non Smoking(27 square meter) | 1 bedroom, down duvets, desk, soundproofing](https://images.trvl-media.com/lodging/7000000/6910000/6906500/6906453/74579edd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 2 Single Beds with 1 Extra Bed(for 3 person) Non Smoking(27 square meter) 8.6 Excellent 18 reviews ### Highlights Soundproofed Air conditioning Heating Fridge LED TV Down duvet Separate bedroom Rainfall showerhead - 291 sq ft - Sleeps 5 - 2 Large Single Beds and 1 Single Murphy Bed ![Deluxe Twin Room(for 2 person) Non Smoking(37 square meter) | 1 bedroom, down duvets, desk, soundproofing](https://images.trvl-media.com/lodging/7000000/6910000/6906500/6906453/03c53dca.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Twin Room(for 2 person) Non Smoking(37 square meter) 7.0 Good 2 reviews ### Highlights Soundproofed Air conditioning Heating Fridge LED TV Down duvet Separate bedroom Rainfall showerhead - 398 sq ft - Sleeps 4 - 2 Large Single Beds ![1 bedroom, down duvets, desk, soundproofing](https://images.trvl-media.com/lodging/7000000/6910000/6906500/6906453/b2db3298.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Twin Room(for 1 person) Non Smoking(27 square meter) 10.0 Exceptional 1 review ### Highlights Soundproofed Air conditioning Heating Fridge LED TV Down duvet Separate bedroom Rainfall showerhead - 291 sq ft - Sleeps 1 - 2 Single Beds ![Authent Suite(for 2 person) Non Smoking (54 square meter) | 1 bedroom, down duvets, desk, soundproofing](https://images.trvl-media.com/lodging/7000000/6910000/6906500/6906453/049d6bd4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Authent Suite(for 2 person) Non Smoking (54 square meter) ### Highlights Soundproofed Air conditioning Heating Fridge LED TV Down duvet Separate bedroom Rainfall showerhead - 581 sq ft - Sleeps 4 - 2 Large Single Beds ![1 bedroom, down duvets, desk, soundproofing](https://images.trvl-media.com/lodging/7000000/6910000/6906500/6906453/83ef0bd5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Semi-double bedroom(for 1 person)Non Smoking(18 square meter) 7.0 Good 2 reviews ### Highlights Soundproofed Air conditioning Heating Fridge LED TV Down duvet Separate bedroom Rainfall showerhead - 194 sq ft - Sleeps 1 - 1 Double Bed ![1 bedroom, down duvets, desk, soundproofing](https://images.trvl-media.com/lodging/7000000/6910000/6906500/6906453/83ef0bd5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Semi-double bedroom(for 2 person) Non Smoking(18 square meter) 10.0 Exceptional 1 review ### Highlights Soundproofed Air conditioning Heating Fridge LED TV Down duvet Separate bedroom Rainfall showerhead - 194 sq ft - Sleeps 2 - 1 Double Bed ## You may also like Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/111000000/110670000/110660500/110660456/ef2a8c61_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### SAPPORO HOTEL by GRANBELL Higashi - Spa - Free WiFi - Restaurant - Air conditioning 8.8 Excellent 278 reviews £67 4 Nov - 5 Nov [](https://www.expedia.co.uk/Sapporo-Hotels-SAPPORO-HOTEL-By-GRANBELL.h110660456.Hotel-Information?chkin=2025-11-4&chkout=2025-11-5&rm1=a2®ionId=6054145&destination=Sapporo (and vicinity)&destType=MARKET&latLong=43.062019,141.35173&searchId=54dcc384-5b7d-443c-8e5b-b610692df9eb&top_cur=GBP) Ad ![Terrace/patio](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/5000000/4380000/4379000/4378922/c456dcd5_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Fairfield by Marriott Sapporo Sapporo City Centre - 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FSapporo-Hotels-Authent-Hotel-Otaru.h6906453.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FSapporo-Hotels-Authent-Hotel-Otaru.h6906453.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C43.19570%2C140.99805&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=2rDnq-Skt8kRZ0oBp3z8JFv9Lnc=) 2-15-1, Inaho, Otaru, Hokkaido, 047-0032 #### What's nearby - Otaru Canal - 6 min walk - 0.4 miles - Otaru Music Box Museum - 14 min walk - 0.8 miles - Shin Nihonkai Ferry - 3 min drive - 1.3 miles - Otaru Tenguyama Ropeway - 3 min drive - 2.0 miles - Otaru Aquarium - 6 min drive - 3.5 miles #### Getting around - Otaru Station - 7 min walk - Inaho Station - 20 min drive - New Chitose Airport (CTS) - 78 min drive #### Restaurants - ‪あまとう - ‬1 min walk - ‪中華食堂 桂苑 - ‬2 min walk - ‪ニュー三幸 小樽本店 - ‬1 min walk - ‪カサブランカ - ‬1 min walk - ‪ビストロ小泉 - ‬2 min walk ## About this property ### Authent Hotel Otaru Hotel near Otaru Canal Located close to Otaru Music Box Museum and Shin Nihonkai Ferry, Authent Hotel Otaru provides an indoor public bath (no minerals), a coffee shop/cafe and dry cleaning/laundry services. Treat yourself to a massage or other spa services. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, light fare and French cuisine. In addition to 2 bars, guests can connect to free in-room WiFi. Additional perks include: - Buffet breakfast (surcharge), self-parking (surcharge) and a 24-hour front desk - A water dispenser, multilingual staff and a vending machine - A lift, luggage storage and a banquet hall - Guest reviews give top marks for the helpful staff and first-rate property condition Room features All 175 rooms include comforts such as air conditioning, as well as perks such as free WiFi and sound-insulated walls. Extra conveniences in all rooms include: - Rainfall showers, deep-soaking baths and bidets - LED TVs with digital channels - Fridges, children's slippers and free tea bags/instant coffee ## Similar properties ![Restaurant](https://images.trvl-media.com/lodging/23000000/22180000/22178300/22178269/1c7e348c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Torifito Otaru Canal Otaru - Free WiFi - Restaurant - Air conditioning - Breakfast available 9.0 Wonderful 1,001 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-13&endDate=2025-11-14&selected=22178269&PinnedHotelID=22178269&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/77000000/76620000/76612700/76612631/f061da4e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Grids Premium Hotel Otaru Otaru - Spa - Free WiFi - Restaurant - Air conditioning 9.0 Wonderful 382 reviews £44 24 Nov - 25 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-24&endDate=2025-11-25&selected=76612631&PinnedHotelID=76612631&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/5000000/4650000/4644100/4644047/6b34d451.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Nord Otaru Otaru - Free WiFi - Restaurant - Air conditioning - Breakfast available 8.8 Excellent 1,003 reviews £41 25 Nov - 26 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-25&endDate=2025-11-26&selected=4644047&PinnedHotelID=4644047&HadPinnedHotel=true®ionId=-1&adults=2) ![Hot springs](https://images.trvl-media.com/lodging/6000000/5330000/5325000/5324946/398b0ad6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Sonia Otaru Otaru - Free WiFi - Restaurant - Air conditioning - Breakfast available 8.6 Excellent 1,011 reviews £50 3 Nov - 4 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-03&endDate=2025-11-04&selected=5324946&PinnedHotelID=5324946&HadPinnedHotel=true®ionId=-1&adults=2) ![Hot springs](https://images.trvl-media.com/lodging/5000000/4540000/4538100/4538031/f83e277b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Dormy Inn Premium Otaru Natural Hot Spring Otaru - Spa - Free WiFi - Restaurant - Air conditioning 8.8 Excellent 1,009 reviews £58 3 Nov - 4 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-03&endDate=2025-11-04&selected=4538031&PinnedHotelID=4538031&HadPinnedHotel=true®ionId=-1&adults=2) ![2 restaurants, dinner served, Japanese cuisine](https://images.trvl-media.com/lodging/3000000/2700000/2691200/2691166/9237fa0c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Grand Park Otaru Otaru - Free WiFi - Restaurant - Air conditioning - Breakfast available 8.6 Excellent 1,001 reviews £49 4 Nov - 5 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-04&endDate=2025-11-05&selected=2691166&PinnedHotelID=2691166&HadPinnedHotel=true®ionId=-1&adults=2) ![Bar (on property)](https://images.trvl-media.com/lodging/114000000/113570000/113561800/113561769/b37868ac.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Granbell Hotel Otaru Otaru - Free WiFi - Restaurant - Air conditioning - Parking available 7.6 Good 21 reviews £60 18 Nov - 19 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-18&endDate=2025-11-19&selected=113561769&PinnedHotelID=113561769&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/7000000/6430000/6429900/6429864/ce9b4a49.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Asari Classe Hotel Otaru - Pool - Hot tub - Spa - Parking included 8.6 Excellent 450 reviews £50 5 Nov - 6 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-05&endDate=2025-11-06&selected=6429864&PinnedHotelID=6429864&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/33000000/32670000/32668600/32668535/e30adef2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Unwind Hotel & Bar Otaru Otaru - Free WiFi - Restaurant - Air conditioning - Parking available 9.2 Wonderful 599 reviews £53 13 Nov - 14 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-13&endDate=2025-11-14&selected=32668535&PinnedHotelID=32668535&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/10000000/9700000/9692000/9691926/d3f02e6f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Tabist THE GREEN OTARU Otaru - Free WiFi - Restaurant - Air conditioning - Breakfast available 7.2 Good 1,003 reviews £31 28 Nov - 29 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-28&endDate=2025-11-29&selected=9691926&PinnedHotelID=9691926&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi ### Parking and transport - Height restrictions apply for on-site parking - Parking on site (JPY 1,500 per night; includes in/out privileges) - Onsite parking includes off-street options ### Food and drink - Daily buffet breakfast available 7 AM to 9:30 AM for a fee: JPY 3,000 per person - 2 bars/lounges - 3 restaurants - A coffee shop/cafe - Coffee and tea in common areas - Snack bar/deli ### Restaurants on site - Captains Bar - Casablanca - Irifune - Kaioh - Ondine ### Things to do - Full-service spa ### Family friendly - In-room refrigerator - Snack bar/deli - Soundproofed rooms ### Conveniences - 24-hour front desk - Gift shop/newsstand - Luggage storage - Safe at front desk - Shared microwave - Vending machine - Water dispenser ### Guest services - Dry cleaning/laundry service - Multilingual staff - Porter/bellhop ### Business services - Meeting room ### Full-service spa - In-room massages - Public bath open from 3:00 PM - midnight - Public indoor bath (no minerals) - Spa open daily ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Grab bar near toilet - Lift - Low-height counter and sink - Wheelchair accessibility - Wheelchair-accessible path of travel ### More - 1 building - 11 floors - Banquet hall - Built in 1998 - Designated smoking areas (fines apply) ## Room amenities ### Bedroom - Bedsheets provided - Down comforter ### Bathroom - Bidet - Children's slippers - Deep soaking bathtub - Free toiletries - Hair dryer - Rainfall showerhead - Shower/bathtub combination - Slippers - Towels provided ### Entertainment - LED TV with digital channels ### Food and drink - Free bottled water - Limited room service - Refrigerator - Tea bags/instant coffee ### More - Air conditioning - Desk - Heating - Iron/ironing board on request - Phone - Soundproofed rooms ## Policies ### Check-in Check-in start time: 2:00 PM; check-in end time: 11:00 PM Minimum check-in age - 18 ### Check-out Check-out before 11 AM ### Special check-in instructions Front desk staff will greet guests on arrival at the property This property doesn't offer after-hours check-in This property's public bath will be closed from November 17-18, 2025 due to maintenance. ### Renovations and closures The following facilities or services will be unavailable from November 17 2025 to November 19 2025 (dates subject to change): - Spa ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome 1 child per adult, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Fee for buffet breakfast: from approximately JPY 3000 per person - Self-parking fee: JPY 1500 per night (in/out privileges) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties Only registered guests are allowed in the guestrooms The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file Parking height restrictions apply Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities ### Property is also known as Authent Hotel Authent Hotel Otaru Authent Otaru Authent Otaru Hotel Otaru Authent Hotel Authent Hotel Otaru Hokkaido Authent Authent Hotel Otaru Hokkaido Authent Hotel Otaru Hotel Authent Hotel Otaru Otaru Authent Hotel Otaru Hotel Otaru ## Frequently asked questions ### Is Authent Hotel Otaru pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Authent Hotel Otaru? > Self-parking is available for JPY 1500 per night. ### What time is check-in at Authent Hotel Otaru? > Check-in start time: 2:00 PM; check-in end time: 11:00 PM. After-hours check-in is not available. ### What time is check-out at Authent Hotel Otaru? > Checkout is at 11 AM. ### Where is Authent Hotel Otaru located? > Located in the heart of Otaru, this spa hotel is within 1 mi (2 km) of Otaru Canal and Otaru Music Box Museum. Shin Nihonkai Ferry and Otaru Tenguyama Ropeway are also within 3 mi (5 km). Otaru Station is 7 minutes by foot and Minami-Otaru Station is 17 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Authent Hotel Otaru Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 405 8 - Good 375 6 - Okay 83 4 - Poor 22 2 - Terrible 6 ### 8.8/10 Cleanliness ### 8.8/10 Staff & service ### 8.6/10 Amenities ### 8.4/10 Property conditions & facilities ### 8.6/10 Eco-friendliness ### 10/10 Excellent #### Yuk Shun 9 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Second time in this hotel and is getting better and better ##### Yuk Shun Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### Jon 1 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very near shopping arcade and a short walk away from the JR station. Grand looking hotel with helpful staff. ##### Jon Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Jeff 21 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great hotel, lots of dining options, great location. Everyone friendly. Wish we’d stayed longer! ##### Jeff Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Chi Keung 27 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities Clean and tidy room and facilities. ##### Chi Keung Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Eddy 11 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very good hotel. Service was great. Check out the bakery for some nice Japanese style breads in the morning. Major Otaru attractions are a short walk away. Elevators could be very busy during high traffic times. ##### Eddy Stayed 1 night in Aug 2025 ### 8/10 Good #### AKEMI 13 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I'm very glad to stay here ##### AKEMI Stayed 4 nights in Jan 2025 ### 10/10 Excellent #### David 25 Nov 2024 Liked: Cleanliness, staff & service, property conditions & facilities Very friendly staff and allow for late check in ##### David Stayed 2 nights in Nov 2024 ### 8/10 Good #### Loralei 2 Jul 2025 Liked: Cleanliness A great place to stay if you are flying late into or have an early flight out of CTS. Hotel is dated, but very clean. Very convenient to shopping and dining at CTS depending on the time of day you are there. Restaurants and shops closes by 9p. ##### Loralei Stayed 3 nights in Jun 2025 ### 6/10 Okay #### Yin Yin 8 Aug 2025 Liked: Staff & service The hotel looks and feels dated. Bathroom could have been brighter. ##### Yin Yin Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### sungkyun 19 Aug 2025 Liked: Amenities Good ##### sungkyun Stayed 4 nights in Aug 2025 ### 8/10 Good #### Charm Wah 15 Dec 2024 Liked: Cleanliness, staff & service, property conditions & facilities Good environment ##### Charm Wah Stayed 4 nights in Dec 2024 ### 8/10 Good #### Naoyuki 15 Aug 2024 Liked: Staff & service, amenities, property conditions & facilities Conveniently located within walking distance to tourist spots in the city. The staff's response was also good. ##### Naoyuki Stayed 1 night in Aug 2024 ### 10/10 Excellent #### Kwok Hung 31 Dec 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice and convenient Convenient location. Just 2 min walk to the scenic Otaru canal, and lots of nice restaurants. Hotel staff is nice, speaks good English, and has arranged Japanese style room with tatami as requested. Great fun for a family! ##### Kwok Hung Stayed 2 nights in Dec 2024 ### 10/10 Excellent #### Takenori 17 Jan 2025 Liked: Cleanliness, staff & service, property conditions & facilities Great ##### Takenori Stayed 3 nights in Sep 2024 ### 6/10 Okay #### Robin 20 May 2025 Liked: Cleanliness #### Renovated Lobby but not room As with many hotels experienced in Japan the lobbies are renovated and inviting. The rooms .. not so much and small. Onsen set up confusing, no bathrobes, bring your towel and with someone at the Onsen giving u instructions. Location from Canal and touristy shopping street 8 min walk down the hill ##### Robin Stayed 1 night in May 2025 ### 6/10 Okay #### Linh 13 Oct 2024 Liked: Staff & service Bed not comfortable as we would like. Backache sleeping on the bed for 2 nights. Location is walking distance from tourists attraction. ##### Linh Stayed 2 nights in Oct 2024 ### 10/10 Excellent #### Heineken 18 Dec 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities good ##### Heineken Stayed 2 nights in Dec 2024 ### 6/10 Okay #### TONG 1 Aug 2024 good ##### TONG Stayed 2 nights in Jul 2024 ### 4/10 Poor #### Teresa 20 Oct 2025 Disliked: Cleanliness, amenities, property conditions & facilities 酒店房偏細，基本上只能夠打開一個行李箱。床是對正鏡子，感覺不舒服，而床褥亦完全沒有足夠承托力，好像睡彈床一樣，洗手間的浴缸去水也非常差，洗澡完畢後水位會浸過腳背的 ##### Teresa Stayed 2 nights in Oct 2025 ### 6/10 Okay #### saemi 29 Sept 2025 Disliked: Staff & service ##### saemi Stayed 2 nights in Sep 2025 ### 8/10 Good #### Miku 27 Sept 2025 Liked: Staff & service, property conditions & facilities ##### Miku Stayed 1 night in Sep 2025 ### 10/10 Excellent #### MIKI 23 Sept 2025 Liked: Cleanliness, property conditions & facilities ##### MIKI Stayed 1 night in Sep 2025 ### 8/10 Good #### Norihiro 18 Sept 2025 Liked: Cleanliness ##### Norihiro Stayed 1 night in Sep 2025 ### 8/10 Good #### yuhei 15 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities ハード面：まず場所がとても良いと感じました。施設はトレンドのホテルと比較すると古さが否めませんがそれ以上にスタッフ皆さんのおもてなしがとても好感が持てハード面のマイナスをカバーをされていると感じました。 私は夜のバーと朝食の和食屋さんに伺う機会がありました。ふたつのお店共に非常に行き届いた接客サービスで良い時間を過ごさせて頂きました。強いていえば・・・それらのサービスが見える化されたらもっと宿泊したくなるホテルになるのでしょうね。ありがとうございます。 ##### yuhei Stayed 1 night in Sep 2025 ### 2/10 Terrible #### Katsuhiko 15 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities ##### Katsuhiko Stayed 1 night in Aug 2025 ## Expedia's Latest Trends ### Hotels > [El Avenida Palace Hotel](https://www.expedia.co.uk/Barcelona-Hotels-El-Avenida-Palace-Hotel.h13381.Hotel-Information) > > [Barceló Bávaro Palace - All Inclusive](https://www.expedia.co.uk/Punta-Cana-Hotels-Barcelo-Bavaro-Palace-All-Inclusive.h2438582.Hotel-Information) > > [Hampton by Hilton Dublin City Centre](https://www.expedia.co.uk/Dublin-Hotels-Hampton-By-Hilton-Dublin.h65708686.Hotel-Information) > > [Burgas Beach](https://www.expedia.co.uk/Sunny-Beach-Hotels-Burgas-Beach.h19098109.Hotel-Information) > > [The Huntingdon B&B](https://www.expedia.co.uk/Dumfries-Hotels-The-Huntingdon-BB.h20192598.Hotel-Information) > > [Sherwood Dreams Resort](https://www.expedia.co.uk/Belek-Hotels-Sherwood-Dreams-Resort-All-Inclusive.h8310110.Hotel-Information) > > [Chandris Apartments](https://www.expedia.co.uk/Corfu-Hotels-Chandris-Apartments.h15797873.Hotel-Information) > > [Hotels in Bandon](https://www.expedia.co.uk/Bandon-Hotels.d6328.Travel-Guide-Hotels) > > [Apartments Abu Dhabi](https://www.expedia.co.uk/Abu-Dhabi-Apartments.d6053838-aaApartments.Travel-Guide-Accommodation) > > [All-Inclusive Hotels in Kos](https://www.expedia.co.uk/Kos-Hotels-All-Inclusive-Hotel.0-0-d1804-tAllInclusiveHotel.Travel-Guide-Filter-Hotels) > > [The Originals Boutique, Hôtel Maison Montmartre Paris Les Puces](https://www.expedia.co.uk/Paris-Hotels-The-Originals-Boutique.h22833616.Hotel-Information) > > [West Rocks Townhouse](https://www.expedia.co.uk/Eastbourne-Hotels-West-Rocks-Hotel.h13089896.Hotel-Information) > > [Radisson Hotel Jodhpur](https://www.expedia.co.uk/Jodhpur-Hotels-Radisson-Jodhpur.h21950659.Hotel-Information) > > [B&B Greenock](https://www.expedia.co.uk/Greenock-Bed-And-Breakfasts.d182775-aaBedAndBreakfasts.Travel-Guide-Accommodation) > > [Hotels near Mullion Cove Harbour](https://www.expedia.co.uk/Mullion-Cove-Harbour-Hotels.0-l6094417-0.Travel-Guide-Filter-Hotels) > > [The Crown - Hutton le Hole](https://www.expedia.co.uk/York-Hotels-The-Crown.h39483554.Hotel-Information) ### Flights > [Flights from Rhodes (RHO) to Athens (ATH)](https://www.expedia.co.uk/lp/flights/rho/ath/rhodes-to-athens) > > [Flights from Bristol (BRS) to Lyon (LYS)](https://www.expedia.co.uk/lp/flights/brs/lys/bristol-to-lyon) ### Activities > [Things to do in Bergerac](https://www.expedia.co.uk/Things-To-Do-In-Bergerac.d1106.Travel-Guide-Activities) > > [Things to do in Biograd na Moru](https://www.expedia.co.uk/Things-To-Do-In-Biograd-Na-Moru.d6052673.Travel-Guide-Activities) ### Packages > [Royal Air Force Museum London](https://www.expedia.co.uk/Royal-Air-Force-Museum-London-London.d6180235.Attraction) > > [Basilica of Saint Anthony of Padua](https://www.expedia.co.uk/Basilica-Of-Saint-Anthony-Of-Padua-City-Center-Padova.d6105040.Attraction) > > [Fuvahmulah Holidays](https://www.expedia.co.uk/Fuvahmulah.d6215109.Holidays-City-Breaks) > > [La Boca Holidays](https://www.expedia.co.uk/La-Boca.d6270369.Holidays-City-Breaks) ### General > [Visit Elba Island](https://www.expedia.co.uk/Elba-Island.dx1090) > > [Visit South Croatia Coast](https://www.expedia.co.uk/South-Croatia-Coast.dx6054884)