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"Best place ever! Everything you would need or want to do is close by. Excellent food."

"Resort fees are ridiculous. The buzzy bee slot made up for it. Muci and Grace at cafe were amazing servers!!!"

"The room was terrible "

"Everything went so smoothly and the ambiance and nightly parties were great. Loved it all"

"It was a great place the garage elevator was a little sketchy "

"Good"

"Good and clean"

"I had a very frustrating experience with the Luxor Hotel in Las Vegas. The purpose of my trip was business, and I booked a one-week stay through Agoda for $650. Unfortunately, due to severe weather, my travel was heavily disrupted—my first flight was delayed by 8 hours and then canceled, and my second flight was delayed by another 6 hours. As a result, I arrived at the hotel one day late. When I finally arrived (around midnight), both the front desk staff and the self-service kiosk were unable to locate my reservation. I immediately contacted Agoda, and they attempted to reach the hotel, but were unsuccessful due to the late hour. Exhausted and with no energy to search for another hotel, I had no choice but to book a new reservation on the spot. The next morning, I contacted Agoda again. This time, they were able to reach the hotel and confirm that my original booking did, in fact, exist. However, by then it was too late—I had already paid again for the same stay (this time $800 through Expedia due to last-minute pricing). A different receptionist was able to find my original booking and contacted Agoda to process a cancellation, but since more than 24 hours had passed, Luxor refused to refund the first night. As a result of the front desk/kiosk failure, I lost approximately $200 ($150 due to last-minute rebooking price difference + $60 for the non-refunded first night). Luxor refused to take responsibility for this error. "

"The room itself was great, the housekeeping was great, and the location is great. The elevator system is awful. Each time we tried to go up to our room (floor 11) we had to wait 10-15 minutes for an elevator and it was pure chaos in the lobby while waiting. We attempted to ask a staff member where the stairs are and got pushback twice before they gave us the WRONG directions to the stairs. He said “you can’t go up that many stairs with all your stuff” and walked away. Then we asked again and he still was questioning our decision, and the way he told us to go was a locked area and a kitchen so we couldn’t even use the stairs. The front desk person also was not that helpful, he didn’t tell us how much we had to pay upon arrival or the holds they would be putting on the account. One came thru in the middle of the night and we thought it was our card getting hacked or something since no one told us there was a $300 hold until we asked. Other than that, once we were in the room itself things were fine, just not ideal for trying to go in and out quickly, it’s quite the process to get up to your stuff. Would’ve been good to know, especially from a medical stand point, probably wouldn’t have booked there if we knew that’s how it was going to be. If a diabetic has insulin in the room or if their sugar was low, it would’ve been pretty unsafe of a wait time for example. "