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Outstanding experience with a warm family. They really take care of you. Breakfast and dinner were ample and of high quality. Also got to enjoy the outdoor onsens. If you do one ryokan experience in Japan, this is the place to go.

The in room Onsen bath was amazing, the lounge space with dango store downstairs was also very nice.

Amazing Spa, Onsen. The best Sauna I’ve ever experienced. Beautiful and spacious rooms, with outdoor bath. Highly recommend breakfast.

Breakfast was a Japanese style buffet which excellent choices

Excellent service, staff is very knowledgeable for restaurants and things to do nearby. We send email to ask about tea experience and fruit picking experience and they reply with detailed information. Room is spotless and there is self-service laundry and free coffee and a little pantry where you can sort yourself breakfast with the shop next to the hotel where they sell local products every day. Highly recommend!

Staff are helpful and very nice . Close to the lake for early morning visit . Dinner is great . Private onsen (free) are great, pre-book required

This makes for a great Ryokan experience. Staff were really helpful and you won't want to miss this Japanese onsen experience.

Buffet line is great.

Having an actual onsen bath on the balcony in our room was 100% an absolute treat. Otherwise, the rooms were very stylish and well appointed and we liked the futon style bed. It’s quite a quiet hotel and about an £8 taxi ride out of town but, we had no issues getting a taxi and actually the mud bath was only a short taxi ride away. If you were looking for somewhere peaceful with beautiful views over the bay then this is the place for you. As with many Japanese hotels, the staff spoke limited...