Title: Ryokan Kirara Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Ryokan Kirara Ryokan with free parking, near Kinrin Lake ![Superior Double Room, 1 Double Bed | In-room safe, desk, soundproofing, free WiFi](https://images.trvl-media.com/lodging/18000000/17070000/17062900/17062820/fe8d1213.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Front of property – evening/night](https://images.trvl-media.com/lodging/18000000/17070000/17062900/17062820/c0201fdb.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Deluxe Room, 2 Double Beds | In-room safe, desk, soundproofing, free WiFi](https://images.trvl-media.com/lodging/18000000/17070000/17062900/17062820/58089b5c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Superior Twin Room, 2 Single Beds | In-room safe, desk, soundproofing, free WiFi](https://images.trvl-media.com/lodging/18000000/17070000/17062900/17062820/71b7dd2d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Deluxe Room, 2 Double Beds | In-room safe, desk, soundproofing, free WiFi](https://images.trvl-media.com/lodging/18000000/17070000/17062900/17062820/fbd316ca.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Escape to Ryokan Kirara, nestled in Yufuin Onsen, and indulge in the serene atmosphere of an indoor mineral hot spring (onsen) or unwind on the tranquil terrace. Enjoy a delicious meal at the restaurant and stay connected with free in-room WiFi. The ryokan also offers convenient amenities like luggage storage, bicycle parking, a front-desk safe for peace of mind. 8.0 Very good ## Popular amenities - Breakfast available - Housekeeping - Parking included - Free WiFi - Air conditioning - Restaurant ## Room options ### Check availability for these dates Tonight [Oct 2 - Oct 3](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-02&endDate=2025-10-03&selected=17062820&PinnedHotelID=17062820&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-02&endDate=2025-10-03&selected=17062820&PinnedHotelID=17062820&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct 3 - Oct 4](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-03&endDate=2025-10-04&selected=17062820&PinnedHotelID=17062820&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-03&endDate=2025-10-04&selected=17062820&PinnedHotelID=17062820&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct 3 - Oct 5](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-03&endDate=2025-10-05&selected=17062820&PinnedHotelID=17062820&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-03&endDate=2025-10-05&selected=17062820&PinnedHotelID=17062820&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct 10 - Oct 12](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=17062820&PinnedHotelID=17062820&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=17062820&PinnedHotelID=17062820&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 5 of 5 rooms ![Standard Twin Room, 2 Single Beds | In-room safe, desk, soundproofing, free WiFi](https://images.trvl-media.com/lodging/18000000/17070000/17062900/17062820/c648b350.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Twin Room, 2 Single Beds ### Highlights Soundproofed Air conditioning Heating Mini-fridge Flat-screen TV Private bathroom Spring-water bath Toilet with electronic bidet - Mountain view - Sleeps 2 - 2 Single Beds ![Superior Twin Room, 2 Single Beds | In-room safe, desk, soundproofing, free WiFi](https://images.trvl-media.com/lodging/18000000/17070000/17062900/17062820/471e45f3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Twin Room, 2 Single Beds ### Highlights Soundproofed Air conditioning Heating Mini-fridge Flat-screen TV Private bathroom Spring-water bath Toilet with electronic bidet - Sleeps 3 - 2 Single Beds ![Deluxe Room, 2 Double Beds | In-room safe, desk, soundproofing, free WiFi](https://images.trvl-media.com/lodging/18000000/17070000/17062900/17062820/e46bfa80.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 2 Double Beds ### Highlights Soundproofed Air conditioning Heating Mini-fridge Flat-screen TV Private bathroom Spring-water bath Toilet with electronic bidet - Sleeps 4 - 2 Double Beds ![Standard Double Room, 1 Double Bed | In-room safe, desk, soundproofing, free WiFi](https://images.trvl-media.com/lodging/18000000/17070000/17062900/17062820/755aae93.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room, 1 Double Bed ### Highlights Soundproofed Air conditioning Heating Mini-fridge Flat-screen TV Private bathroom Spring-water bath Toilet with electronic bidet - Mountain view - Sleeps 2 - 1 Double Bed ![Superior Double Room, 1 Double Bed | In-room safe, desk, soundproofing, free WiFi](https://images.trvl-media.com/lodging/18000000/17070000/17062900/17062820/b00cfa8b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Room, 1 Double Bed ### Highlights Soundproofed Air conditioning Heating Mini-fridge Flat-screen TV Private bathroom Spring-water bath Toilet with electronic bidet - Mountain view - Sleeps 2 - 1 Double Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FOita-Hotels-Ryokan-Kirara.h17062820.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FOita-Hotels-Ryokan-Kirara.h17062820.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C33.25483%2C131.36302&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=EqdgRuyMwR2ezyCRFhKquS16cys=) 547-1 Yufuincho Kawaminami, Nawashiroda, Yufu, Oita, 879-5103 #### What's nearby - Yufuin Stained Glass Museum - 11 min walk - 0.6 miles - Kyushu Yufuin Folk Village - 19 min walk - 1.1 miles - Kinrin Lake - 3 min drive - 1.0 mile - Yufuin Motorcycle Museum - 5 min drive - 2.2 miles - Kijima Kogen Park - 10 min drive - 6.3 miles #### Getting around - Yufu Station - 17 min walk - Oita (OIT) - 49 min drive #### Restaurants - ‪甘味茶屋 - ‬9 min walk - ‪由布岳一望のカフェ千家 - ‬14 min walk - ‪焼肉 白川 - ‬15 min walk - ‪ゆふいん麦酒館 - ‬12 min walk - ‪陽だまり食堂 - ‬17 min walk ## About this property ### Ryokan Kirara Ryokan near Kinrin Lake At Ryokan Kirara, you can look forward to an indoor mineral hot spring (onsen), a terrace and a restaurant. For some rest and relaxation, visit the indoor private onsen. Stay connected with free in-room WiFi. Other perks at this ryokan include: - Free self-parking - Japanese breakfast (surcharge), hot springs on-site and smoke-free property - A front desk safe, secured bike storage and luggage storage Room features All guest rooms at Ryokan Kirara boast thoughtful touches, such as air conditioning, as well as amenities, such as free WiFi and safes. More amenities include: - Bathrooms with spring water baths and toilets with electronic bidets - Mini fridges, electric kettles and heating ## Similar properties ![Land view from property](https://images.trvl-media.com/lodging/12000000/11520000/11519900/11519894/b771a98d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Japanese Onsen Ryokan Yufuin Tabinokura Yufuin Onsen - Parking included - Free WiFi - Air conditioning - Game room 9.4 Exceptional 352 reviews £75 15 Oct - 16 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-15&endDate=2025-10-16&selected=11519894&PinnedHotelID=11519894&HadPinnedHotel=true®ionId=-1&adults=2) ![Annex Run of House Premium Group Room for 6 People, Non Smoking | Bathroom | Separate bathtub and shower, spring water bathtub, free toiletries](https://images.trvl-media.com/lodging/16000000/15390000/15381500/15381412/9238d245.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Yufuin Bettei Itsuki Yufuin Onsen - Parking included - Free WiFi - Restaurant - 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Free WiFi - Air conditioning - Housekeeping - Microwave 8.8 Excellent 313 reviews £77 31 Oct - 1 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=17081500&PinnedHotelID=17081500&HadPinnedHotel=true®ionId=-1&adults=2) ![Connecting Japanese Room with Open-air Bath | Bathroom | Combined shower/bathtub, spring water bathtub, free toiletries](https://images.trvl-media.com/lodging/17000000/16140000/16131000/16130948/972753e2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Yufuin Santokan Yufuin Onsen - Parking included - Free WiFi - Air conditioning - Housekeeping 9.4 Exceptional 166 reviews £193 9 Oct - 10 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-09&endDate=2025-10-10&selected=16130948&PinnedHotelID=16130948&HadPinnedHotel=true®ionId=-1&adults=2) ![Interior](https://images.trvl-media.com/lodging/56000000/55610000/55609700/55609637/c99a5ee0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### YuzukianNonsmoking A private house with a semi / Yufu Ōita Yufuin Onsen - Kitchen - Washer - Dryer - Free WiFi 10 Exceptional 1 review £239 3 Oct - 4 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-03&endDate=2025-10-04&selected=55609637&PinnedHotelID=55609637&HadPinnedHotel=true®ionId=-1&adults=2) ![Public bath](https://images.trvl-media.com/lodging/46000000/45550000/45548800/45548795/872be48b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Yufuin Akarinoyado Yufuin Onsen - Pet-friendly - Parking included - Free WiFi - Air conditioning 8.4 Very good 147 reviews £68 6 Oct - 7 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-06&endDate=2025-10-07&selected=45548795&PinnedHotelID=45548795&HadPinnedHotel=true®ionId=-1&adults=2) ![Oval Tent (2-7 Guests) | Bathroom | Free toiletries, hair dryer, slippers, towels](https://images.trvl-media.com/lodging/38000000/37510000/37502900/37502892/1aaf0688.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### COMOREBI -yufuin onsen gramping- Yufu - Parking included - Free WiFi - Air conditioning - Breakfast available 9.0 Wonderful 6 reviews £279 9 Oct - 10 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-09&endDate=2025-10-10&selected=37502892&PinnedHotelID=37502892&HadPinnedHotel=true®ionId=-1&adults=2) ![(Yamaboushi) Cottage Kitchen[Non-Smoking] | 1 bedroom, individually decorated, individually furnished, free WiFi](https://images.trvl-media.com/lodging/18000000/17750000/17742100/17742026/1834aea1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Yufuin Tsukahara Kogen Sanso Donguri Yufu - Kitchen - Parking included - Free WiFi - Air conditioning 9.4 Exceptional 29 reviews £103 13 Oct - 14 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-13&endDate=2025-10-14&selected=17742026&PinnedHotelID=17742026&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Free self parking on site ### Food and drink - Daily Japanese breakfast available 8:00 AM to 9:00 AM for a fee: JPY 2,200 per person - A restaurant - Kaiseki meal - Tea service ### Things to do - Bicycle storage - Hot springs ### Conveniences - Limited-hour front desk - Luggage storage - Safe at front desk ### Guest services - Housekeeping (daily) ### Outdoors - Terrace ### Spa - Hot springs - Private indoor onsen (mineral springs) in communal space - Public indoor mineral hot springs (onsen) - Yukata (Japanese robes) ### More - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided - Extra futon (surcharge) ### Bathroom - Bidet - Free toiletries - Hair dryer - Private bathroom - Separate bathtub and shower - Slippers - Spring water bathtub - Towels provided ### Entertainment - Flat-screen TV ### Food and drink - Electric kettle - In-room dining only - Mini-fridge ### More - Air conditioning - Desk - Heating - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: 8:30 PM Early check-in subject to availability Early check-in fee: JPY 2200 Minimum check-in age - 15 ### Check-out Check-out before 10 AM Late check-out subject to availability Late check-out fee: JPY 2200 ### Special check-in instructions The front desk is open daily from 7:30 AM - 9:00 PM Front desk staffed during limited hours This property doesn't offer after-hours check-in For any questions, please contact the property using the information on the booking confirmation Guests booked in Half Board rates must check-in by 7 PM to receive dinner. ### Access methods Front desk (limited hours) ### Pets Pets not allowed ### Children and extra beds Children 12 and younger are not allowed at this property; all guests older than 12 are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: JPY 250.00 per person, per night. This tax does not apply to children under 12 years of age. We have included all charges provided to us by the property. ### Optional extras - Fee for Japanese breakfast: from approximately JPY 2200 per person - Early check-in fee: JPY 2200 (subject to availability) - Late check-out fee: JPY 2200 (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Extra futons and dinner for children under 10 years old must be requested in advance of arrival (fees apply at check-in). If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Reservations are required for private bath/onsen; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Children 12 years old and younger are not permitted at this property The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file Set meals are served in guestrooms only (no menus or public dining) Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities ### Property is also known as Ryokan Kirara Yufu Kirara Yufu Ryokan Kirara Yufu Ryokan Kirara Ryokan Ryokan Kirara Ryokan Yufu ## Frequently asked questions ### Is Ryokan Kirara pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Ryokan Kirara? > Self-parking is free at this property. ### What time is check-in at Ryokan Kirara? > Check-in start time: 3:00 PM; check-in end time: 8:30 PM. Early check-in is available for a fee of JPY 2200 (subject to availability). After-hours check-in is not available. ### What time is check-out at Ryokan Kirara? > Checkout is at 10 AM. Late checkout is available for JPY 2200 (subject to availability). ### Where is Ryokan Kirara located? > Located in Yufuin Onsen, this ryokan is within 1 mi (2 km) of Unagihime Shrine and Kinrin Lake. Yufuin Stained Glass Museum and Norman Rockwell Yufuin Museum are also within 15 minutes. Yufu Station is 17 minutes by foot. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Ryokan Kirara Reviews 8.0 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 6 8 - Good 7 6 - Okay 5 4 - Poor 1 2 - Terrible 0 ### 7.6/10 Cleanliness ### 8.6/10 Staff & service ### 10/10 Amenities ### 7.2/10 Property conditions & facilities ### 4/10 Poor #### Verified traveller 8 Jan 2017 Disliked: Staff & service, property conditions & facilities #### 部屋に掛け流し風呂 食事が出てくるのが遅く、おかずが終わった所で白飯が。。 食事リストがあったら良いと思う。 ##### Verified traveller ### 10/10 Excellent #### Verified traveller 23 Mar 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### また利用したいホテルです。 スタッフの対応は丁寧で、夕食の時はこちらの食べるスピードをしっかり確認して次の料理を運んでくださったので、ストレスなく食事を楽しむことができました。 部屋風呂がある和室ということで選びましたが、和室でもベッドだったのでスタッフが布団を敷きにくる必要がないぶん、変に気兼ねすることなく思う存分寛げました。部屋数も少なめなので静かでしたし、お風呂からの眺めもよく大満足です。 強いて言うなら、女性2人での宿泊でしたが、準備されていたパジャマ等がカップルを想定していたような気がするのと（問題はなかったのでそのまま使用しました。お伝えすればすぐに対応してもらえたと思いますが）お風呂が2人で入るには微妙に小さかったので1人ずつ入ったので入浴時間が少し物足りなかった、というところでしょうか。 ほかのサイトの口コミでは低評価もありましたが、個人的には本当にのんびりできてとても良い時間を過ごせました。 ##### Verified traveller Stayed 1 night in Feb 2020 ### 10/10 Excellent #### Verified traveller 25 Dec 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities ##### Verified traveller Stayed 1 night in Dec 2019 ### 10/10 Excellent #### Ho Chun Michael 11 Sept 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Ho Chun Michael Stayed 1 night in Sep 2019 ### 8/10 Good #### Verified traveller 15 Jan 2019 Liked: Cleanliness, staff & service, room comfort New, clean, reasonable price. Recommended to stay ##### Verified traveller Stayed 1 night in Jan 2019 ### 8/10 Good #### Beomsik 1 Dec 2018 Liked: Staff & service ##### Beomsik Stayed 1 night in Jul 2018 ### 8/10 Good #### Verified traveller 4 Sept 2018 Liked: Staff & service, property conditions & facilities, room comfort #### 좋아요 객실마다 개인 탕이 있어서 프라이버시하게 즐길 수 있어 좋았습니다. 가이세키와 조식 모두 알차게 맛있었고요. 다만 방에서 벌레가 나왔고 룸체인지는 했으나 그점이 아쉬웠습니다. 이점만 빼면 다 마음에 들었던 곳! 직원분들 너무 친절하셔서 참 좋았어요. 기회가 된다면 다시 숙박하고 싶습니다. ##### Verified traveller Stayed 1 night in Aug 2018 ### 8/10 Good #### Verified traveller 25 May 2018 Liked: Cleanliness, staff & service, room comfort Hotel is quite far away from downtown and only recommend to those who self-drive travel. ![](https://a.travel-assets.com/ugc/hotel-reviews/s1968-p8de13e70-5ff7-11e8-9e2f-02427cbe7472-original.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Verified traveller Stayed 1 night in May 2018 ### 8/10 Good #### Verified traveller 7 Apr 2018 Liked: Cleanliness, staff & service 整體可以接受的，房間比想像中細 ##### Verified traveller ### 10/10 Excellent #### jason 9 Feb 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Absolutely beautiful, remote and wa-fu ryoukan The ryoukan is quite far from the station(and any form of tourist spots for that matter) but the remoteness of the place made up a beautiful ryoukan experience. Enjoyed every moment here and will definitely return if opportunity allows for it. ##### jason Stayed 1 night in Feb 2018 ### 10/10 Excellent #### HUI CHEN 19 Dec 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### HUI CHEN Stayed 1 night in Dec 2017 ### 6/10 Okay #### Verified traveller 3 Nov 2017 Can't communicate in English. not flexible to have dinner schedule as my flight delay and arrived hot spring hotel late around 1 hour. but cannot provide any dinner for us! The room style was not the one I ordered online when I check in. but finally the staff changed the bigger room for us! ##### Verified traveller Stayed 1 night in Oct 2017 ### 6/10 Okay #### WOOKYUM 10 Oct 2017 ##### WOOKYUM Stayed 3 nights in Oct 2017 ### 8/10 Good #### Verified traveller 28 May 2017 Liked: Cleanliness, staff & service 地點有點偏遠，但乘的士往由布院駅只是700円，價格可接受，更適合自駕的旅客 ##### Verified traveller ### 8/10 Good #### JENNY, KOREA 26 Feb 2017 Liked: Cleanliness, staff & service, room comfort #### 저렴한 가격대의 만족스러운 료칸 숙소의 위치가 유후인역으로부터 그다지 멀지 않아 걸어서 찾아갔습니다(도보 대략25분) 전체적으로 깔끔하고 직원분들도 전부 친절하시고 이용에 있어 불편함이 없었습니다. 다만 다른 료칸들에 비해 저렴하다보니 온천이 조금 아쉬웠습니다(살짝 대중목욕탕 느낌\_) 그 외의 석식,조식 전부 깔끔하고 음식이 맛있었고, 특히 방 안에 개인 온천이 있는점이 가장 좋았습니다. 객실 내부도 깔끔하고 저렴한 가격에 전체적으로 만족스럽게 쉬다 왔습니다. ##### JENNY ### 6/10 Okay #### SOOWOONG 21 Feb 2017 #### 결재조건과 실제 숙박이 다른 료칸 두가족이 같이 예약해서 1박을 했습니다.한가족은 성인2명 어린이(만6세)2명, 다른 한가족은 성인2명 어린이(만6세, 만3세)2명이였습니다. 금액은 호텔스닷컴에서 판매하는 금액으로 결재를 했으며, 결재조건에는 석식과 조식이 포함되어있었습니다. 그런데 만3세 어린이는 식사를 제공해줄수가 없다고 하던군요 이유를 물으니 제가 지불한 가격으로는 3세 어린이까지는 식사를 제공해줄수가 없다는 답변을 들었고 만6세 어린이2명이 있는 가족과 같은가격으로 결재를 했는데 왜 다르냐고 하니 사실은 다른 어린이들도 서비스라고 답변을 들었습니다. 일본어를 잘 하지 못하고 여행에 흥을 깨기 싫어 알았다고 하며 넘겼습니다. 추가적인 서비스를 바랬던것도 아니고 호텔스닷컴에서 정한 조건과 금액으로 모두 결재를 했음에도 불구하고 그런 얘기를 들어야 했던 부분은 기분이 좋지 못하였습니다. 물론 어린이들이라 많이 먹지는 않기에 어린이 3명에 식사를 나눠서 4명이 먹었지만 식사제공이 안된다면 1명은 식사를 어떻게 해결하라고 그러는 건지 황당하기도 했습니다. 다른 관광객은 이런 일이 발생하지 않기를 바라는 마음에 글을 남깁니다. ##### SOOWOONG ### 6/10 Okay #### Luke, Yufuin 22 Jan 2017 Liked: Staff & service Disliked: Cleanliness, room comfort #### SO SO 직원분은 아주 친절하고 좋았지만, 객실마다 있는 욕조가 좀 작아서 불편했습니다. 날씨가 좀 추웠는데 방에 좀 추워서 고생을 했네요. 어느 정도 이상의 좋은 것을 경험하려면 조금 더 가격이 있는 집으로 가야할 거 같아요. 다음번엔 ##### Luke ### 6/10 Okay #### Verified traveller 21 Jan 2017 Liked: Staff & service Disliked: Property conditions & facilities #### 역에서 걸어가기에는 먼거리이고 관광이나 쇼핑하기에도 거리가 너무멀리있음. 개인 온천탕은 음~~~ 그냥.. 청결도가 많이 떨어짐 . 식사는 만족하였습니다. 직원들도 친절하고 좋았습니다. ##### Verified traveller ### 10/10 Excellent #### Jang Hun, Korea 16 Dec 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 매우 고급 료칸 유후인역에서 20분 걸어가서 정말 힘들다는 느낌이었습니다. 그러나!! 료칸에 도착하니 모든게 완벽했습니다. 쾌적하고 모든게 갖춰진 객실, 히노키 욕조, 유후인이 다 내다보이는 베란다, 무료 가족탕(1시간), 맛있는 석식조식!! 가격이 조금 비싸지만 아깝다는 생각이 안들었습니다^^ ##### Jang Hun